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Reviews of ibis Styles Bogor Pajajaran

3.5 out of 5
ibis Styles Bogor Pajajaran
Jalan Raya Pajajaran No 37 Kelurahan, Babakan, Bogor

Reviews

9.4

Exceptional

Rating 10 - Excellent. 11 out of 16 reviews" "
Rating 8 - Good. 4 out of 16 reviews" "
Rating 6 - Okay. 1 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pulang kampung
Nice facility - bed was comfortable, room & bathroom were clean. Staff was pleasant. Good breakfast buffet with plenty of selections.
Stayed 3 nights in Sep 2023
Response from Vivi Anggriani - General Manager on 9 Oct,2023
Dear valued guest,Thank you for choosing ibis Styles Bogor Pajajaran to accommodate your homecoming in Bogor.It is always a pleasure to receive positive reviews from our satisfied guests, and for sure I will share it with our team as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once again thank you for sharing your experience. The ibis Styles Bogor Pajajaran team and I hope your next visit will be as pleasant as the previous one.Sincerely yours,Vivi AnggrianiGeneral Manager

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel near botanical garden
Nice hotel right next to the botanical garden in Bogor. Breakfast was very good and staff were helpful.
Stayed 3 nights in Jul 2023
Response from Vivi Anggriani - General Manager on 26 Jul,2023
Dear valued guest,What a splendid review you wrote about ibis Styles Bogor Pajajaran. It was our pleasure to have you stay with us and to know not only our location met your expectation but also to know that you could enjoy the hospitality we provide. And yes indeed, Bogor Botanical Garden is just right on our next door, and takes less than 5 minutes away by walk to Entrance Gate 3.Your satisfaction means everything to us, I ensure you share your review with our team as an additional booster to strive to deliver a prime service to our guests.Once again thank you and look forward to another chance to welcome you back in the near future stay. Until then, stay safe.Kind Regards,Vivi AnggrianiGeneral Manager

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
I have always wanted to visit Bogor Botanic Gardens, and discovered Ibis Styles was perfect for me. I caught the bus from the airport, and then the hotel was an easy and pleasant 7minute walk. Even better, I was given a room on the top floor, with garden and city views.
Stayed 2 nights in May 2023
Response from Vivi Anggriani - General Manager on 19 May,2023
Dear valued guest,I am grateful for the time you spare to write a positive review based on your recent stay at the ibis Styles Bogor Pajajaran.It's such a pleasure to get compliments from our satisfied guests and yes indeed that our hotel has the best view of Bogor Botanical Garden and the best place to relax at home away from home. I will definitely share your review and feedback with my team as a motivation to strive to deliver a prime service to our guests.Once again thank you for your review, I and ibis Styles Bogor Pajajaran hope to have another chance to welcome you back and be at your service again in the near future stay.Kind regards,Vivi AnggrianiGeneral Manager

8/10 Good

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly. We had a nice visit. There was a noticable stain on my sheets when we first checked in and they came right away to change the sheets and were very apologetic
Stayed 2 nights in Feb 2023
Response from Vivi Anggriani - General Manager on 20 Mar,2023
Dear valued guest,We very much appreciate perfect score given for ibis Styles Bogor Pajajaran based on your recent stay with us. It is always a pleasure to learn our hospitality met to your expectation.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely yours,Vivi AnggrianiGeneral Manager

10/10 Excellent

Garry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5*
The staff were very friendly and polite, the hotel was clean and comfortable. I will be sure to stay again
Stayed 1 night in Jan 2023
Response from Vivi Anggriani on 26 Jan,2023
Dear valued guest,It's such a great pleasure to learn our guest was satisfied with the service we'd been provided. Thank you write a positive review about ibis Styles Bogor Pajajaran online. I am pleased to learn that our hospitality met to your expectation. Your satisfaction means everything for us and the reason we strive to deliver our best service. Once again thank you and hope to have another opportunity to welcome you back in the near future stay. Sincerely yours, Vivi Anggriani General Manager

10/10 Excellent

Howie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly stuff and standard level of service under Accor group ! The hotel is located at the center of Bogor City.
Stayed 1 night in Oct 2022
Response from Vivi Anggriani - General Manager on 15 Nov,2022
Dear valued guest,Thank you for taking time write a positive review about ibis Style Bogor Pajajaran. I am pleased to learn that you had a great time with us here. I'll pass your review to the rest of our team as additional spirit to strive deliver a genuine service to our guest.Once again thank you and look forward to welcome you back in the near future stay.Kind regards,Vivi AnggrianiGeneral Manager

8/10 Good

Faridah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2022
Response from Vivi Anggriani - General Manager on 15 Nov,2022
Dear valued guest,Thank you for taking time to share your review online about ibis Styles Bogor Pajajaran. I am pleased to learn that you had a good time here with us.Hope that we can accommodate your future stay soon and be at your service once again.Until then, stay safe.Best regards,Vivi AnggrianiGeneral Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good, clean, and safe
Great location, although one way system around the Botanical Gardens can be painful. Clean and safe. Lovely staff
Stayed 4 nights in Aug 2022
Response from Vivi Anggriani - General Manager on 31 Aug,2022
Dear valued guest, What a review you wrote! I am so thrilled to learn our hospitality met your expectation. Every guest is unique and special, and we take pride to deliver our exquisite and genuine service to our guest. I will definitely share your review with the rest of the team as a motivation and encouragement to keep giving the best service from heart.Last but not least, I hope to have another chance to be at your service on your future staycation in Bogor.Kind regards,Vivi AnggrianiGeneral Manager

8/10 Good

Azzam

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from Vivi Anggriani on 13 Jul,2022
Dear valued guest, Thank you for taking time to rate ibis Styles Bogor Pajajaran a perfect score. I am pleased to learn our hospitality met to your expectation. Your satisfaction means everything and the reason we strive to improve and deliver a prime service. Last but not least, we hope to have another opportunity to welcome you back in the near future stay. Best regards, Vivi Anggriani General Manager

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Mar 2022
Response from Vivi Anggriani on 30 Jun,2022
Dear valued guest, Thank you for taking time to rate ibis Styles Bogor Pajajaran a perfect score. I am pleased to learn our hospitality met to your expectation. Your satisfaction means everything and the reason we strive to improve and deliver a prime service. Last but not least, we hope to have another opportunity to welcome you back in the near future stay. Best regards, Vivi Anggriani General Manager

10/10 Excellent

Nasrol Shah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from Vivi Anggriani on 27 Jan,2022
Dear valued guest, Thank you for taking time to rate ibis Styles Bogor Pajajaran a perfect score. I am pleased to learn our hospitality met to your expectation. Your satisfaction means everything and the reason we strive to improve and deliver a prime service. Last but not least, we hope to have another opportunity to welcome you back in the near future stay. Best regards, Vivi Anggriani General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격대비 대 만족
가격대비 굉장히 만족스럽네요. 다만 아침식사 시간에,,,사람이 너무 많아요.
Stayed 6 nights in Dec 2023
Response from Vivi Anggriani on 12 Feb,2024
Dear valued guest,We very much appreciate your comments regarding your stay at the ibis Styles Bogor Pajajaran.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Vivi AnggrianiGeneral Manager

10/10 Excellent

HOYONG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
직원분들이 매우 친절하였고 시설도 좋았습니다. 다만 미디엄사이즈의 페이스타올이 있었으면 좋겠습니다.
Stayed 3 nights in Nov 2023
Response from Vivi Anggriani on 22 Dec,2023
소중한 고객님, 친절한 리뷰 감사합니다. 저희 직원들이 친절하고 시설이 좋았다고 말씀해 주셔서 매우 기쁩니다.이비스 스타일 보고르 파자자란은 고객에게 최상의 서비스를 제공하기 위해 노력하고 있으며, 고객의 편안함을 보장하는 것이 가장 중요하다는 것을 잘 알고 있습니다. 현재 중형 타월은 제공하지 않지만, 고객의 편의를 개선할 수 있는 방법을 지속적으로 모색하고 있음을 양해해 주시기 바랍니다.시간을 내어 피드백과 경험을 공유해 주셔서 다시 한 번 감사드립니다.다시 한번 감사드립니다,비비 앙그리아니총지배인

10/10 Excellent

JONGIN

Stayed 1 night in Nov 2023
Response from Vivi Anggriani - General Manager on 14 Nov,2023
Dear valued guest,Thank you for taking the time to rate ibis Styles Bogor Pajajaran a perfect score on Hotel.com. I am overjoyed to know that you had a memorable experience with us.Every guest is special and important to us and the reason we strive to deliver the best service to our guests.Once again thank you for your recommendation and hope we have another chance to welcome you back and be at your service once more.Warmest regards,Vivi AnggrianiGeneral Manager

10/10 Excellent

Konomi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋の清潔感、朝食バイキングの種類の豊富さに満足しました! ありがとうございました!
Stayed 2 nights in Jan 2022
Response from Vivi Anggriani on 21 Feb,2022
Dear valued guest, Thank you for taking time to wrote a positive feedback online about the experience you had on your stay at ibis Styles Bogor Pajajaran. I am pleased to learn that our hospitality met to your expectation, and glad that you enjoyed the breakfast we served on your stay. I will share your comment to our team as additional booster to strive deliver prime service to our guest. Last but not least, ibis Styles Bogor Raya team and I are looking forward to welcome you back in the near future stay. Sincerely yours