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Reviews of Zest Bogor by Swiss-Belhotel International

2 out of 5
Zest Bogor by Swiss-Belhotel International
Jl. Padjajaran No. 27, Bogor, West Java

Reviews

8.4

Very good

Rating 10 - Excellent. 8 out of 29 reviews" "
Rating 8 - Good. 17 out of 29 reviews" "
Rating 6 - Okay. 3 out of 29 reviews" "
Rating 4 - Poor. 1 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jared, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay here. The staff were always friendly, smiling, and helpful.
Stayed 21 nights in Apr 2024

8/10 Good

Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with the service and the hotel
Stayed 3 nights in May 2022

8/10 Good

Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel value for money
Stayed 4 nights in May 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
overall it was a pleasant experience and the staff are approachable and willing to be helpful. But some of the rules are a bit rigid or inflexible. There were charges for things that should have been included like 3 pillows for 3 people, but they charged us extra for a third pillow. Wouldn't allow for late checkout . . .
Stayed 1 night in Jan 2020
Response from Livia on 12 Mar,2020
Dear Valued Guest. Thank you for choosing Zest Hotel Bogor during your stay in Bogor. Thank you for give your time to write this comment. Your comments about Zest Hotel Bogor is very valuable to make a better improvement for our services and facilities. Once again, thank you for your trusted to us, and we look forward to welcoming you again in Zest Hotel Bogor.

10/10 Excellent

Randall

Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay at Zest Bogor several times a year and find it to be consistently outstanding.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2019
Response from Livia on 8 Feb,2019
Dear Valued Guest. Thank you for choosing Zest Hotel Bogor during your stay in Bogor. Thank you for give your time to write this comment. Your comments about Zest Hotel Bogor is very valuable to make a better improvement for our services and facilities. Once again, thank you for your trusted to us, and we look forward to welcoming you again in Zest Hotel Bogor.

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location budget hotel
Clean egough, good location, hot water heater, tv cable, wifi available. Aircon cold enough. Beeakfast ok for 2 stars hotel.
Stayed 2 nights in Dec 2018
Response from Livia on 8 Feb,2019
Dear Valued Guest. Thank you for choosing Zest Hotel Bogor during your stay in Bogor. Thank you for give your time to write this comment. Your comments about Zest Hotel Bogor is very valuable to make a better improvement for our services and facilities. Once again, thank you for your trusted to us, and we look forward to welcoming you again in Zest Hotel Bogor.

10/10 Excellent

Tine

Good service
Stayed 1 night in Sep 2018
Response from Liva on 1 Oct,2018
Dear Valued Guest. Thank you for choosing Zest Hotel Bogor during your stay in Bogor. Thank you for give your time to write this comment. Your comments about Zest Hotel Bogor is very valuable to make a better improvement for our services and facilities. Once again, thank you for your trusted to us, and we look forward to welcoming you again in Zest Hotel Bogor.

10/10 Excellent

Tine

The room was clean and nice. Breakfast was good and varied. The staffs were friendly.
Stayed 2 nights in Sep 2018
Response from Livia on 1 Oct,2018
Dear Valued Guest. Thank you for choosing Zest Hotel Bogor during your stay in Bogor. Thank you for give your time to write this comment. Your comments about Zest Hotel Bogor is very valuable to make a better improvement for our services and facilities. Once again, thank you for your trusted to us, and we look forward to welcoming you again in Zest Hotel Bogor.

8/10 Good

Elsa, Jakarta

Liked: Cleanliness, staff & service, room comfort
Good budget/business hotel
The hotel doesn’t offer much. It is basically a bed and breakfast without any extra. But it is clean and comfy enough. The drains need cleaning though because the showers and wash basin get clogged. The AC unit also need cleaning.
Stayed 1 night in Mar 2018
Response from Livia on 2 Apr,2018
Dear Mr./Mrs. Elsa, Thank you for choosing our hotel as a place to stayed during your time in Bogor several days ago. Your comment is a valuable things for us to improve our services and facilities in the future. Once again, thank you for stayed with us and we look forward to welcoming you back again at Zest Hotel Bogor.

8/10 Good

Herna

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Sami, Jeddah, Saudi Arabia

Liked: Staff & service, room comfort
Very simple hotel. It has only the visits. No refrigerator in the room. There us safety box.. I enjoyed my stay and wish you do too.
Response from Dian on 23 Sept,2016
Dear Mr./Mrs. Sami Thank you for choosing our hotel as a place to stayed during your time in Bogor several days ago. Your comment is a valuable things for us to improve our services and facilities in the future. Once again, thank you for stayed with us and we look forward to welcoming you back again at Zest Hotel Bogor.

8/10 Good

Verified traveller

Disliked: Cleanliness
Close to Botannical Garden
Good breakfast, good location - I wouldn't rate the cleanliness too highly, definitely room for improvement.
Response from Dian on 23 Sept,2016
Dear Valued Guest Warmest Greetings from Zest Hotel Bogor Thank you for choosing Zest Hotel Bogor during your stay in Bogor. Your comments about Zest Hotel Bogor is very valuable to make a better improvement for our services and facilities. Once again, thank you for your trusted to us, and we look forward to welcoming you again in Zest Hotel Bogor.

8/10 Good

Diansyah, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still new..still fresh
Great stay. Still new hotel..still fresh
Response from General Manager on 23 Sept,2016
Dear Mr./Mrs Diansyah Warmest Greetings from Zest Hotel Bogor Thank you for choosing Zest Hotel Bogor during your stay in Bogor. Your comments about Zest Hotel Bogor is very valuable to make a better improvement for our services and facilities. Once again, thank you for your trusted to us, and we look forward to welcoming you again in Zest Hotel Bogor.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Response from General Manager on 26 Dec,2016
Thank you for choosing Zest Hotel Bogor as your place to stay in Bogor

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Wifi don't worked on lower floor, Noisy at night
Get 2 different room, Room in higher floor, smoking room (I am not smoker but no other room available), wifi OK. Second room non-smoking, lower floor, wifi non working. Customer noisy at night and cleaner noisy in the morning.
Response from General Manager on 26 Sept,2016
Dear Valued Guest Warmest Greeting from Zest Hotel Bogor Thank you for choosing Zest Hotel Bogor during your stay in Bogor. First, allow me to apologize for inconvenience during your stay in Zest Hotel Bogor. Your comments about Zest Hotel Bogor is very valuable to make a better improvement for our services and facilities. Once again, thank you for your trusted to us, and we look forward to welcoming you again in Zest Hotel Bogor.

8/10 Good

WAN MOHAMAD KAMALRUZAMAN, kuala lumpur

Liked: Cleanliness, room comfort
Disliked: Staff & service
Room is clean...staffs are polite n helpful
Response from General Manager on 26 Sept,2016
Dear Mr. Wan Mohamad Warmest Greetings from Zest Hotel Bogor Thank you for choosing our hotel as a place to stayed during your time in Bogor several days ago. Your comment is a valuable things for us to improve our services and facilities in the future. Once again, thank you for stayed with us and we look forward to welcoming you back again at Zest Hotel Bogor.

8/10 Good

RUDY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mohon sediakan parkir di lahan hotel atau sedekat mungkin.
Stayed 1 night in Feb 2023

8/10 Good

Jhoank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Livia on 12 Mar,2020
Dear Valued Guest. Thank you for choosing Zest Hotel Bogor during your stay in Bogor. Thank you for give your time to write this comment. Your comments about Zest Hotel Bogor is very valuable to make a better improvement for our services and facilities. Once again, thank you for your trusted to us, and we look forward to welcoming you again in Zest Hotel Bogor.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall kondisi properti ok, namun selalu dapat kamar yang berisik di koridor/ tangga darurat
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
The staffs member were friendly,helpful,nice.. A bit i dont like mmm the lobby n room so small but thats ok...for just sleep... Good location n good price... Keep it up...
Stayed 1 night in Feb 2019

4/10 Poor

Nathanja

Disliked: Cleanliness, property conditions & facilities, room comfort
Vlakbij de botanische tuin
Kamer was op zich prima, niet heel erg schoon. Ontbijt was prima en het hotel personeel is heel behulpzaam en vriendelijk.
Stayed 1 night in Dec 2017
Response from Livia on 4 Jan,2018
Dear Valued Guest, Thank you for your comment. We looking forward you to coming in our hotel.

8/10 Good

Verified traveller

Disliked: Property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 26 Dec,2016
Thank you for choosing Zest Hotel Bogor as your place to stay in Bogor

6/10 Okay

dwi, jakarta

hotel lumayan bagus, makanan enak, tetapi service masih kurang memuaskan,,tidak ada porter yang membawakan tas ke kamar, tidak ada petugas yang sigap membuka pintu utama saat customer report membawa barang melalui lobui..
Response from General Manager on 26 Sept,2016
Dear Mr./Mrs. Dwi Salam Hangat dari Zest Hotel Bogor Terima Kasih telah memilih Zest Hotel Bogor sebagai akomodasi menginap Anda selama berkunjung di Bogor. Saran dan komentar Anda sangat berharga bagi kami untuk memperbaiki pelayanan dan fasilitas kami yang akan datang. Kami akan terus mengembangkan fasilitas dan pelayanan kami, demi kenyamanan Anda selama menginap di Zest Hotel Bogor. Terima Kasih.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zest hotel
Kamar nya nyaman dan posisi nya d pusat kota..cuma sayang susah parkir
Response from General Manager on 26 Sept,2016
Dear Valued Guest Salam Hangat dari Zest Hotel Bogor Terima Kasih telah memilih Zest Hotel Bogor sebagai akomodasi menginap Anda selama berkunjung di Bogor. Saran dan komentar Anda sangat berharga bagi kami untuk memperbaiki pelayanan dan fasilitas kami yang akan datang. Kami akan terus mengembangkan fasilitas dan pelayanan kami, demi kenyamanan Anda selama menginap di Zest Hotel Bogor. Terima Kasih

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Lumayan n yah Oke lah...
Mudah terjangkau ke mana saja
Response from General Manager on 23 Sept,2016
Dear Valued Guest Salam Hangat dari Zest Hotel Bogor Terima Kasih telah memilih Zest Hotel Bogor sebagai akomodasi menginap Anda selama berkunjung di Bogor. Kami akan terus mengembangkan fasilitas dan pelayanan kami untuk selanjutnya. Kami sangat berharap dapat melayani Anda kembali. Terima Kasih

10/10 Excellent

Dwika A R, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Transit yang menyenangkan
Hotelnya baru dan bersih
Response from General Manager on 23 Sept,2016
Dear Mr./Mrs. Dwika Salam Hangat dari Zest Hotel Bogor Terima Kasih telah memilih Zest Hotel Bogor sebagai akomodasi menginap Anda selama berkunjung di Bogor. Kami sangat berharap dapat melayani Anda kembali. Terima Kasih