Front of property

Reviews of Hotel Fontibon

3 out of 5
Hotel Fontibon
Calle 17, 97-10, Bogotá, Distrito Capital

Reviews

7.0

Good

Rating 10 - Excellent. 50 out of 294 reviews" "
Rating 8 - Good. 112 out of 294 reviews" "
Rating 6 - Okay. 75 out of 294 reviews" "
Rating 4 - Poor. 28 out of 294 reviews" "
Rating 2 - Terrible. 29 out of 294 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities
No me gustó porque el agua para bañarse sale con muy poca presión hace mucho calor no usan aire ...si pudes hielo al cuarto solo te llevan 1 vaso ..lo unico bueno es la atencion en el restaurante ..lo siento pero no volveria
Stayed 5 nights in Mar 2024
Response from Hotel Fontibon on 17 Apr,2024
Lamento mucho escuchar que tu experiencia no fue satisfactoria. Agradecemos tu feedback y tus comentarios son extremadamente valiosos para nosotros. Tomaremos en cuenta tus observaciones sobre la presión del agua, la temperatura y la disponibilidad de hielo en la habitación para mejorar nuestros servicios. Nos alegra saber que disfrutaste de la atención en nuestro restaurante, y esperamos tener la oportunidad de brindarte una experiencia más placentera en el futuro. Si hay algo más en lo que podamos asistirte, por favor no dudes en hacérnoslo saber. ¡Gracias por compartir tus impresiones!

6/10 Okay

Walter, OSHAWA

Travelled with family
Liked: Cleanliness, staff & service
Old and noisy, the staff is nice snd welcoming, the hotel inside is surprisingly well maintain and clean, outside looks like the area and the single pane glass does not keep the noise out
Stayed 1 night in Mar 2024
Response from hotel on 11 Mar,2024
Hola me alegras que le haya gustado el servicio...y de la atención de nuestros empleados....estaremos a tantos a sus inquietudes..gracias por confiar en nuestros servicios

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Zioly

Liked: Cleanliness, staff & service, property conditions & facilities
They were very professional
Stayed 1 night in Sep 2023

6/10 Okay

Hashim

Travelled with family
Liked: Cleanliness, staff & service
Different from the photos
The photos are deceptive. The room was much more worn out than the pictures showed. Also, I was quite shocked to find that on the bathroom mirror there was a large etched, drawing of a naked woman, not ideal when traveling with little kids! The area also seemed unsafe, so maybe OK for a quick night’s stay before the flight, being close to the airport. The weather is quite cold, and the blankets provided were insufficient. The breakfast was quite simple, but tasty on the upper level, and honestly was the only positive during our stay.
Stayed 1 night in Jul 2023

6/10 Okay

Ruhi

Disliked: Staff & service, amenities, property conditions & facilities
Checkout is at noon but they were literally kicking us out at 11 am.

2/10 Terrible

Gilda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El peor hotel al que he ido, pague la reservacion y cuando mis familiares llegaron al hotel le cobraron 90mil adicionales porque era politica de ellos. El baño inundado, entregaron el cuarto con 1 cama menos del de la reserva. Cuando mis familiares pagaron los 90 mil extra no le querian entregar recibo de pago. El desayuno super mal. De verdad no se los recomiendo.
Stayed 2 nights in Nov 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Need more variety for breakfast. And need to have a restaurant for lunch and dinner
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service, amenities
Extremely noisy location and the guy at the front desk was surprisingly rude.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Staff were not very friendly or welcoming. However, airport transfer was great
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great especially for the airport. Good things to do near by
Stayed 2 nights in Nov 2019

6/10 Okay

Erick

Travelled with family
Liked: Cleanliness
The area is too noisy at night. Water is not warn enough in the room. It's close to the airport, this is a good thing.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Stayed 1 night in Oct 2019

6/10 Okay

Xue-Qian

Liked: Staff & service
wifi poor
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Bo 'free' transfers which is why i booked hotel. They and EXPEDIA let them lie. And no spa facility exist. Again lies so I'm wanting my money back!!!
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To much noise thru the night, false advertise regarding free transportation from and to airport. There is a fee for that service must be book 24 hours in advance.
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First, they have no shuttle, even that they say they have. Then it took 20 minutes to give us the room. The room was terrible, the bathroom with no toilet paper, then when we beeded to check out, the hold us there until they check the room… .in case we broke something… .never again
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy street...very difficult to sleep.....Room confortable as advertised and expected
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good they took care of my bags after checkout looked late check in and checkout
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service was god. Location very helpfu. easy acces to everywere.
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
The room I booked was way outdated The Jacuzzi didn’t work, missing the drain plug so I couldn’t fill the tub. Once I recived the plug it took an hour and a half to fill with warm water (only using hot water, with the cold off) Couldn’t sleep because the staff was so loud all night! Walls are really thin so you can people talking throw the hallway.... beds were soooo hard! ******STAY FAR AWAY FROM HERE**********
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

4/10 Poor

KC

Disliked: Property conditions & facilities, room comfort
Not a nice hotel. Over priced.
Quality of the hotel did not worth the high room rate.
Stayed 1 night in Sep 2018

10/10 Excellent

Nathalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Stayed 1 night in Sep 2018

10/10 Excellent

Leida, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveller

Stayed 2 nights in Jan 2016

8/10 Good

Greg, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely friendly/caring staff
Beds couple be more comfortable, but great for the price!
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

AJ , Miami

Liked: Staff & service, property conditions & facilities
Average hotel. So many options. You get what you pay for.
Stayed 1 night in Apr 2018

6/10 Okay

William

Disliked: Property conditions & facilities

8/10 Good

Andre

Liked: Room comfort
Big rooms, breakfast on the terrace on top with a view. The neighborhood is not the best to go out at night. There was no airport bus available during my stay
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Karen, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience!
Close to everything, friendly staff, excellent breakfast, and super comfortable beds!
Stayed 1 night in Sep 2017

8/10 Good

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jul 2017

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Juan, Aruba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for stayover
Wonderfull hotel staff. Great people. Very helpfull. Will stayover again in the future if I need to.

6/10 Okay

MIVA

Liked: Staff & service
Disliked: Cleanliness
Usable stay
area is small business and as such it looks deserted after 8 pm- it is just fine for 1 night as in my case. room is on the small side, bed is comfortable, bathroom was cramped around the toilet and sink with a HUGE shower area, staff is professional, breakfast is edible coffee is ok by american stamdards but sucks from a european perspective. if you arrive to Bogota around 11:00PM they will not pick you up from the airport and have to hire a taxi -watch out for the taxi fares they ask for 49k pesos for a ride that normally costs 10k to 15 k.

2/10 Terrible

NN, Orlando

Disliked: Property conditions & facilities, room comfort
It is a MOTEL (for couple)
This was previously (if not still) a Motel... for couples for a few hours... I didn't know that, even the pictures I saw from the "hotel" are totally different. This is a TERRIBLE place, pretty ugly and dangerous neighborhood. I was there with my son 1 year old for 1 night and would never recommend the hotel. The only good thing was the bed, yes it was comfortable, other than that, the room smelled nasty, the carpet, you did not want to stand on it barefoot, the bathroom looked really bad....

6/10 Okay

Erwin

6/10 Okay

Verified traveller

Disliked: Room comfort

2/10 Terrible

Erick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Close to airport
The staff is very friendly, but the hotel is in a very bad condition, specially the bathroom. I do not recommend this hotel.

6/10 Okay

Ryan, Bangkok

Liked: Cleanliness, room comfort
Disliked: Staff & service
Decent hotel close to the airport
A good choice for a super cheap place to stay near the airport. The room was ok. Bed fairly comfortable etc. the breakfast was simple but sufficient. Not a bad place to crash if you have a early flight out of Bogota and don't want to battle traffic, or even if you get in late and don't want to splurge on a pricey hotel on arrival.