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"This property went above and beyond to accommodate our needs! From the morning staff to the evening ALL staff has been exemplary!!! Having a great pub connected is another plus! Location is convenient and has made our stay in Boston wonderful! "

"The staff were very friendly and helpful, were able to get me into my room early. Room had recently been redone, spacious, clean, modern. GREAT VIEW. Convenient location. Pool was nice but chilly. Beds were comfortable."

"The staff, from an original phone call, with a question, until check out could not have been more amazing. Personable, professional, friendly, and enthusiastic are just of the few ways I would describe them. From the moment we arrived until we left we were engaged in an amazing way. We loved Betsy Lynn at the desk and her colleague, Vereema. Next time I am Boston we will choose to stay at the Midtown for the staff alone, although the beds and room were extremely comfortable. I cannot wait to see the finished renovation."

"Loved the large harbor view king room. Easy and pleasant check in. Room ready early. Housekeeping staff were terrific- friendly and helpful. Everything immaculate. Only the shower tile floor shows wear. Enjoyed the harbor area- good dining options, walked to the port (a little long with luggage but doable)—-we were cruising so hotel is well situated for the port and airport. Boston traffic is pretty bad, so Ubers to the Back Bay or Cambridge take a while! Pick your hotel close to where you need or want to be!"

"We loved our stay at CitizenM. "

"Friendly staff, very clean."

"Very friendly, helpful folks. "

"Amazing hotel and location "

"Clean room, the staff was very friendly and helpful, very walkable location."