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Crystalbrook Vincent

Photo gallery for Crystalbrook Vincent

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
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Overview of Crystalbrook Vincent

Crystalbrook Vincent

4.5 star property

9.0/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
5 Boundary Street, Brisbane, QLD, 4000

Explore the area

  • Popular LocationStory Bridge8 min walk
  • Popular LocationEagle Street Pier13 min walk
  • Popular LocationBrisbane Private Hospital18 min walk
  • AirportBrisbane, QLD (BNE)27 min drive

Room options

About this area

Brisbane

Located in Brisbane Central Business District neighbourhood, Crystalbrook Vincent is connected to a shopping centre. Howard Smith Wharves and Brisbane Customs House are local landmarks, and the area's natural beauty can be seen at Roma Street Parkland and South Bank Parklands. Ready for a night out? Consider Riverstage and Eat Street Northshore.

What's nearby

  • Story Bridge - 8 min walk
  • Eagle Street Pier - 13 min walk
  • Queen Street Mall - 17 min walk
  • Brisbane Private Hospital - 18 min walk
  • Brisbane Showgrounds - 20 min walk

Getting around

  • Brisbane Fortitude Valley Station - 11 min walk
  • Brisbane Airport (BNE) - 27 min drive

About this property

Crystalbrook Vincent

4.5-star luxury hotel located in Brisbane Central Business District
Take advantage of a poolside bar, a rooftop terrace and an art gallery on site at Crystalbrook Vincent. The on-site restaurant, Polpetta, features Italian cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and a porter/bellboy
  • Smoke-free property, tour/ticket information and luggage storage
  • 3 meeting rooms, a lift and a 24-hour front desk
  • Guest reviews give top marks for the location
Room features
All 166 rooms have comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as air conditioning and dressing gowns.
Extra amenities include:
  • Art supplies and free infant beds
  • Bathrooms with hydromassage showers and designer toiletries
  • Electric kettles, heating and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 35 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AMโ€“10:00 AM on weekdays and 7:00 AMโ€“11:00 AM on weekends: AUD 15-38 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Polpetta
  • Fiume Rooftop Bar

Things to do

  • 24-hour fitness centre
  • Art gallery
  • Outdoor pool

Family friendly

  • Art supplies
  • Fence around the pool
  • Free cots/infant beds
  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Business services

  • Conference space (425 square feet)
  • Meeting rooms - 3

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Films for purchase
  • Smart TV

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Breakfast fee: between AUD 15 and AUD 38 per person (approximately)
  • Self-parking fee: AUD 35 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 3.35 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crystalbrook Vincent (formerly The Fantauzzo)
Art Series The Fantauzzo
Crystalbrook Vincent Hotel
Crystalbrook Vincent Brisbane
Crystalbrook Vincent Hotel Brisbane
Crystalbrook Vincent (formerly The Fantauzzo)

Frequently asked questions

Does Crystalbrook Vincent have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at ?

As of 3 Dec,2022, prices found for a 1-night stay for 2 adults at on 4 Dec,2022 start from S$258.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crystalbrook Vincent pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crystalbrook Vincent?

Self-parking is available for AUD 35 per night.

What time is check-in at Crystalbrook Vincent?

Check-in is from 2:00 PM - 5:30 AM.

What time is check-out at Crystalbrook Vincent?

Checkout is at 11:00 AM.

Where is Crystalbrook Vincent located?

Located in Brisbane Central Business District, this luxury hotel is 0.1 mi (0.1 km) from Howard Smith Wharves and within 3 miles (5 km) of Roma Street Parkland and XXXX Brewery. Brisbane River Walk and Story Bridge are also within 10 minutes. Brisbane Fortitude Valley Station is 11 minutes by foot and Brisbane Central Station is 15 minutes.

Can I cancel my reservation for free at Crystalbrook Vincent and receive a full refund?

Yes, Crystalbrook Vincent offers free cancellation on select room rates, because flexibility matters! Please refer to Crystalbrook Vincent cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

9.0

Wonderful

Rating 10 - Excellent. 231 out of 329 reviews" "
" "10 - Excellent 70%
Rating 8 - Good. 60 out of 329 reviews" "
" "8 - Good 18%
Rating 6 - Okay. 19 out of 329 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 12 out of 329 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 7 out of 329 reviews" "
" "2 - Terrible 2%

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.3/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Simon
Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was brilliant. We especially loved the view, pool, breakfast, location and overall vibe of the Vincent.
Stayed 1 night in Nov 2022

10/10 Excellent

Denise
Liked: Cleanliness, staff & service
Great place to stay, quiet, fab bed and great hotel service.
Stayed 2 nights in Oct 2022

10/10 Excellent

Ivan
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to food and entertainment.
Stayed 2 nights in Oct 2022

6/10 Okay

Gillian
Disliked: Staff & service
Incredible location, amazing views, brilliant for walkability and connection to the Wharf but there was something wrong or missing from the daily room refresh every day so they seem to be struggling to operate with the efficiency of a well oiled hotel. Having said that, the staff were kind, responsive and took responsibility when things did go amiss. Iโ€™d stay again for the location but not the the hotel facilities
Stayed 6 nights in Aug 2022

10/10 Excellent

Kim
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Piara
Stayed 1 night in Aug 2022

10/10 Excellent

Gareth
Travelled with family
Liked: Cleanliness, staff & service
Room was fantastic, staff excellent & attentive
Stayed 1 night in Aug 2022

10/10 Excellent

Linda
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique and felt quite luxurious
Stayed 1 night in Aug 2022

10/10 Excellent

Mathew
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, great friendly staff checked me in an hour early with the room in immaculate presentation. Stayed in room 605 with a great view. I concrete polished the lobby floor area when it was first built so it was great to see the final product of Crystalbrook Vincent and the felons area. Highly recommend ๐Ÿ™Œ
Stayed 1 night in Aug 2022

10/10 Excellent

Daniel
Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great service and beautiful rooms
Stayed 1 night in Jul 2022