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Emporium Hotel South Bank

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Outdoor pool
Outdoor pool
River City King Suite | Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Overview of Emporium Hotel South Bank

VIP Access

Emporium Hotel South Bank

5.0 star property

4.8/5 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
267 Grey St, South Brisbane, QLD, 4101

Explore the area

  • Popular LocationSouth Bank Parklands1 min walk
  • Popular LocationLady Cilento Children's Hospital6 min walk
  • Popular LocationMater Private Hospital Brisbane8 min walk
  • AirportBrisbane, QLD (BNE)26 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Brisbane

Emporium Hotel South Bank is located in South Bank, a neighbourhood in Brisbane, and is in the entertainment district and near the beach. The area's natural beauty can be seen at D'Aguilar National Park and South Bank Parklands, while Queensland Conservatorium and Queensland Museum are cultural highlights. Ready for a night out? Consider Riverstage and Eat Street Northshore.

What's nearby

  • South Bank Parklands - 1 min walk
  • Southbank Parklands - 5 min walk
  • Queensland Conservatorium - 6 min walk
  • Lady Cilento Children's Hospital - 6 min walk
  • Mater Private Hospital Brisbane - 8 min walk

Getting around

  • South Bank Station - 5 min walk
  • Brisbane Airport (BNE) - 30 min drive

About this property

Emporium Hotel South Bank

5-star luxury hotel in the heart of South Bank
Consider a stay at Emporium Hotel South Bank and take advantage of a round-trip airport shuttle, a rooftop terrace and a coffee shop/cafe. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Enjoy a meal at the two on-site restaurants. In addition to dry cleaning/laundry services and 4 bars, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Full breakfast (surcharge), valet parking (surcharge) and 7 meeting rooms
  • A lift, free newspapers and a porter/bellboy
  • Concierge services, a 24-hour front desk and smoke-free property
  • Guest reviews say great things about the helpful staff and location
Room features
All guest rooms at Emporium Hotel South Bank boast comforts, such as 24-hour room service and pillow menu, in addition to amenities, such as late-night fare and complimentary wireless Internet access. Guest reviews speak positively of the size rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and hairdryers
  • Electric kettles, daily housekeeping and desks

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (AUD 45.00 per night)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: AUD 35 for adults and AUD 18 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges
  • 24-hour room service

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Business services

  • Conference space
  • Meeting rooms - 7

Outdoors

  • Rooftop terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Films for purchase

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 250 per accommodation, per night
  • Cash Breakage deposit: AUD 250 per stay
  • A damage deposit of AUD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: AUD 35 for adults and AUD 18 for children (approximately)
  • Airport shuttle fee: AUD 125 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: AUD 45.00 per night
  • Credit card charges are subject to a surcharge of 1 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Emporium Hotel South Bank South Brisbane
Emporium South Bank South Brisbane
Emporium Bank Brisbane
Emporium Bank Brisbane
Emporium Hotel South Bank Hotel
Emporium Hotel South Bank South Brisbane
Emporium Hotel South Bank Hotel South Brisbane

Frequently asked questions

Does Emporium Hotel South Bank have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 1 Oct,2022, prices found for a 1-night stay for 2 adults at on 9 Oct,2022 start from S$366.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Emporium Hotel South Bank pet-friendly?

No, pets are not allowed at this property.

How much is parking at Emporium Hotel South Bank?

Valet parking is available for AUD 45.00 per night.

What time is check-in at Emporium Hotel South Bank?

Check-in is from 2:00 PM - midnight.

What time is check-out at Emporium Hotel South Bank?

Checkout is at 11 AM.

Does Emporium Hotel South Bank provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AUD 125 per vehicle applies.

Where is Emporium Hotel South Bank located?

Located in South Bank, this luxury hotel is 0.1 mi (0.1 km) from South Bank Parklands and 1.7 mi (2.8 km) from XXXX Brewery. Streets Beach and Southbank Parklands are also within 5 minutes. South Bank Station is only a 5-minute walk and South Brisbane Station is 14 minutes.

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 647 out of 763 reviews
5 - Excellent 85%
Rating 4 - Good. 75 out of 763 reviews
4 - Good 10%
Rating 3 - Okay. 21 out of 763 reviews
3 - Okay 3%
Rating 2 - Poor. 12 out of 763 reviews
2 - Poor 2%
Rating 1 - Terrible. 8 out of 763 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.8/5

Amenities

4.8/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Andrea
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could not fault this property. The facilities were so luxurious and clean. The staff could not do enough for us. A wonderful stay!
Stayed 2 nights in Sep 2022

5/5 Excellent

Anthony
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Aug 2022

4/5 Good

Lydia
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room size was very generous and lined with mirrors to feel very luxurious. The bed was very comfortable! There were no robes available during my stay which was a bit disappointing and the room must have been near the staff room so there was a bit of noise from the foot traffic. Overall, a great room and good stay.
Stayed 2 nights in Aug 2022

3/5 Okay

Rebecca
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms are tired and it needs an upgrade. The door to our bathroom was missing completely. When we asked to move rooms as we wanted some privacy in the bathroom the receptionist said 'Oh you've noticed the bathroom door is missing then!" Apparently the glass door had shattered and not been replaced. The door tracks were still on the floor. We were moved to another room then the next night moved again! Really dissapointing
Stayed 2 nights in Aug 2022

5/5 Excellent

Fred
Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good hotel in a nice area. Nice room with good facilities. Room maintenance could be improved, broken drawers and bathroom fixtures.
Stayed 5 nights in Jul 2022

4/5 Good

Chanel
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. Beautiful rooms with breathtaking views. Staff were fantastic and we would definitely stay again
Stayed 2 nights in Jul 2022

5/5 Excellent

Angela
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, luxury hotel
Stayed 4 nights in Jul 2022

5/5 Excellent

Paul
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and rooms
Stayed 1 night in Jul 2022

5/5 Excellent

Truong
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the hotel for 3 nights and 4 days. Overall its was a beautiful hotel new & clean with river view. Very convenient with all amenities
Stayed 3 nights in Jul 2022

5/5 Excellent

Margie
Travelled with group