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Reviews of Hotel Palermitano by DOT Boutique

4 out of 5
Hotel Palermitano by DOT Boutique
Uriarte 1648, Buenos Aires, Capital Federal

Reviews

8.6

Excellent

Rating 10 - Excellent. 220 out of 506 reviews" "
Rating 8 - Good. 214 out of 506 reviews" "
Rating 6 - Okay. 52 out of 506 reviews" "
Rating 4 - Poor. 15 out of 506 reviews" "
Rating 2 - Terrible. 5 out of 506 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Nikko

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon traveling 15 hours this was the first destination we arrived to for our stay in Buenos Aires. Upon arrival, our hotel room had a wet sewage smell to it. The hotel and room didn’t look nearly as nice as the pictures. Started to unpack and found out the shower was only ice cold temperatures and it wouldn’t get hot. After that, we had realized the bed sheets were stained and contained hair along with what appeared to be bed bugs too. They had a greasy feeling that they weren’t clean. In the hallway we noticed the cleaning lady coming out of a room with just chemicals on the cart but no old or new bed sheets or linens to change. After bringing up these issues to the manager, she said she would charge me for the first night which we quickly refused. Long story short, we ended up needing to find a new hotel last minute because the cleanliness and risk of bed bugs was not worth our stay. This was an expensive hotel too for this low quality of experience. LONG STORY SHORT, STAY AT ANOTHER HOTEL.

10/10 Excellent

Dano

Travelled with family
Very nice family owned. The breakfast consisted of fresh fruits, cereal, eggs, bacon, and assorted pastries. Only thing is, I nearly broke my toe on the elevator on the first level, which is not even with the floor. It Would cost hundred thousand dollars to replace And I can live with that for an economy hotel Excellent Staff.
Stayed 2 nights in Apr 2024

8/10 Good

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were super nice and very helpful. The restaurant was ver nice and food excellent. Would be nice if restaurant and or bar would open earlier for drinks. You can hear the customers and staff in our room and every door that closed. Noisy till 12:30 pm
Stayed 2 nights in Mar 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a cute hotel, very comfortable bed, lovely, spacious room in a great , very walkable neighborhood. Highly recommended!
Stayed 2 nights in Mar 2024

10/10 Excellent

Shannon, LAWRENCEBURG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with shops, restaurants, and nightlife nearby. Good breakfast of eggs, pancetta bacon, fruit, pastries included in stay. Selena was very helpful and friendly at the front desk. Beautiful artium and restaurant while we didn’t go for dinner looked nice.
Stayed 1 night in Mar 2024
Response from Staff Palermitano Hotel on 19 Mar,2024
It's great to know that you enjoyed our delicious breakfast during your stay, we hope you were able to try a little of everything! We will pass on your kind words to Celina, who will be delighted to know that she was able to help you during your stay.

8/10 Good

Ramin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location for bars and restaurants
Stayed 3 nights in Feb 2024

10/10 Excellent

Fan I Fannie

Stayed 6 nights in Feb 2024

10/10 Excellent

Erzhena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and cozy room, makes you feel home. A lot of food/coffee options around
Stayed 2 nights in Feb 2024
Response from Staff Palermitano Hotel on 19 Mar,2024
We are glad that you liked your room and that it made you feel at home! We are delighted that you enjoyed our welcoming atmosphere.

10/10 Excellent

Nawar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the heart of Palermo, very walkable area to everything shopping and eating, very quiet at the same time, really enjoyed our stay.
Stayed 4 nights in Feb 2024

8/10 Good

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a cozy little hotel, very friendly staff and nice restaurant with complementary breakfast. Eggs cooked to order, pastries, cereal, etc.
Stayed 2 nights in Jan 2024
Response from Staff Palermitano Hotel on 19 Mar,2024
Thank you for your comments! We are pleased to know that you enjoyed your stay in our small and cozy hotel. Our goal is to provide a warm and welcoming experience for all of our guests. We are delighted that you enjoyed our breakfast in our beautiful hotel

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was friendly, the hotel overall was super clean. There were a lot of restaurants and bars near the hotel.
Stayed 3 nights in Jan 2024
Response from Staff Palermitano Hotel on 19 Mar,2024
Thanks for your comment! . We always strive to provide a pleasant and comfortable experience for our guests, and we greatly appreciate your kind words. We hope to welcome you again in the future!

10/10 Excellent

Christina, Riverview

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Germán

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice location. Room was s nice size. The bed was comfortable. The water in shower didn't get hot enough for me. The water while taking a shower pours out andales a big puddle. You have to put a towel on the ground that get soaking wet.
Stayed 3 nights in Jan 2024
Response from recepcion on 11 Jan,2024
We sincerely appreciate your recent visit to our hotel and your time to share your comments. We are glad to know that you found the room to be spacious and the bed comfortable.We are sincerely sorry for the inconvenience you experienced with the shower water temperature and the spill issue. We appreciate you pointing out these aspects as it gives us the opportunity to improve.We have taken note of your comments and are actively working to address these issues and ensure a more comfortable stay for our guests. We would appreciate any additional details you can provide to help us resolve these issues more effectively.

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and centrally located! Would stay here again
Stayed 7 nights in Nov 2023
Response from Magalí on 24 Dec,2023
Dear Jennifer, we are really thankful for your comments. We are very happy you had a nice stay here, we'll be waiting for you to come back!Best regards!

10/10 Excellent

syed

Stayed 1 night in Nov 2023
Response from Magalí on 24 Dec,2023
Dear Syed, thank you for your rating! We're happy to see you had a nice experience here. We would love to see you again!Best regards!

10/10 Excellent

Ian

Liked: Cleanliness, staff & service
Great stay and value! So close to the Palermo downtown area
Stayed 1 night in Oct 2023
Response from Magalí on 26 Oct,2023
Dear Ian, thank you very much for your comments!We hope to see you again soon.Our best regards

10/10 Excellent

Libia

Stayed 2 nights in Jul 2023
Response from Staff Palermitano Hotel on 6 Sept,2023
Muchas gracias por su review. Esperamos verlo nuevamente. Saludos cordiales.

10/10 Excellent

Oziel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio, la habitación muy limpia, staff muy amable, excelente ubicación… muy satisfecho con mi elección!
Stayed 5 nights in Apr 2023
Response from Francisco on 19 Apr,2023
Muchas gracias! Encantados de hacer su estadía memorable. Lo esperamos nuevamente cuando desee!Saludos cordiales!

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great city hotel in the Palermo district of BA. Close to everything in Palermo.
Stayed 5 nights in Mar 2023
Response from Magalí on 1 Apr,2023
Thank you very much, we look forward to seeing you again.

10/10 Excellent

Ana Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estancia en Palermo
El staff super agradable y los cuartos lindos y limpios. Tuvimos algunos inconvenientes (como que no servían un par de enchufes) y Francisco nos ayudó, tanto a eso como a muchas otras cosas a cerca de la ciudad. Excelente ubicación, cerca de muchos restaurants, bares y tiendas.
Stayed 4 nights in Mar 2023
Response from Francisco on 25 Mar,2023
Muchas gracias! Los esperamos nuevamente cuando lo deseen!

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable small hotel in a great area. The rooms are excellent, nice pool and roof terrace area although it is quite small. Friendly staff and overall a good choice of somewhere to stay in Palermo.
Stayed 2 nights in Mar 2023
Response from Celina on 22 Mar,2023
Thank you very much, we look forward to seeing you again whenever you want.

10/10 Excellent

Alexei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2023
Response from Francisco on 13 Apr,2023
Muchas gracias! Lo esperamos nuevamente cuando desee!

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some things could use repair. Mini bar fridge and head board on bed in room need tlc.
Stayed 1 night in Jan 2023
Response from Magalí on 26 Jan,2023
Thank you very much for your return and for choosing us. Your comments help us to continue improving the hotel. Best regards,

4/10 Poor

Aracely

Stayed 4 nights in Jan 2023

10/10 Excellent

Pooya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff
It's a small hotel in a fantastic neighborhood. Our room was comfortable with a clean bed and nice bathroom. The breakfast is awesome. The best thing about this hotel is their staff who are nice, friendly and helpful people.
Stayed 7 nights in Dec 2022
Response from Magalí on 26 Jan,2023
We are really thankful for your return-message and for choosing us. We are happy you had a nice stay, we hope to see you again!Regards

10/10 Excellent

Kyle

Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and nice area to stay
The night-shift staff was really friendly and helped me with my taxi to airport a lot, I didnt get your name but I really appreciated your kind help. Stylist and spacious room with sofa area and big balcony, order-to-cook omelete for breakfast. Wonderful stay!
Stayed 2 nights in Mar 2022

4/10 Poor

Megan

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Roger, on 3 Dec,2021
We are very sorry about your bad experience with the Palermitano. Yours comments are very important to us to improve the hotel. Thank you for choosing us. Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Roger, on 8 Jan,2020
Thank you for your feedback and also for staying with us. Yours comments are important to us and help us to improve the hotel. Best regard, The Management,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent! Great location. ..............................................................................
Stayed 11 nights in Dec 2019
Response from Roger on 24 Dec,2019
Thank you for the feedback and also for staying with us.Yours comments are important for us to keep improvng the service. Best Regards, Palermitano Team,

10/10 Excellent

Joseph Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Palermo Soho
Amazing hotel that is located in the heart of Palermo Soho. Management super nice and have an amazing breakfast that is included!
Stayed 8 nights in Dec 2019
Response from Roger on 14 Dec,2019
Thank you for your feedback and for staying with us. Yours comments are important to us, to improve the hotel. Hope to see you in the future soon. Kind regard, The Management,

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2019
Response from Roger on 27 Sept,2019
Thank you for your feedback and for staying with us. Best Regards The Management

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019
Response from Roger on 25 Sept,2019
Thank you for your feedback and for staying with us. Yours comments help to keep improving the hotel. Bests Regards

8/10 Good

Gus, San Jose, CA

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good location. Room is dated however with some features not working properly but it is generally still OK.
Stayed 3 nights in Jun 2019
Response from Roger, on 9 Jul,2019
Thank you for your feedbacks and for staying with us. Yours comments are apreciated and will help us improve the hotel. Bests Regards,

10/10 Excellent

Lacey, Santa Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Great Area
Really great hotel that I would recommend staying at. The area is amazing. Perfect for tourism and travel. We loved this area the most of every where we visited in Buenos Aires. The front desk gentleman during the day was very informative and helpful. The breakfast was okay and appreciated. Room was not huge but clean and new.
Stayed 3 nights in Apr 2019
Response from Roger on 19 Jun,2019
Thank you for the feedback. Yours comments help us to improve the hotel and our service. Hope to see you again. Regards.

8/10 Good

spc, Rosario

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, good breakfast, good bed, but better pillows would be nice.
Stayed 2 nights in Apr 2019
Response from Roger on 13 Jun,2019
Thank you for choosing us and for your feedback. Yours comments help us in improving the hotel. The Management

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, super clean, great A/C
The hotel room was a very nice size, comfy bed, and very nice bathroom. Great A/C. The staff was very friendly. I will be staying here on my next visit. The Wi-Fi in the hotel room could be a bit spotty in the evening, but fast during the day.
Stayed 2 nights in Mar 2019
Response from Roger on 3 Apr,2019
Thank you for choosing and for your wonderful feedbacks. Yours comments help us to keep improving the hotel. Best Regards The Staff

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed. Would be improved with more pillows. Nice walk in shower. Only one towel hook, with evidence of humidity problems on the wall underneath it. Maybe put a towel hook on the shower (ceramic) wall?
Stayed 4 nights in Feb 2019
Response from Roger on 21 Feb,2019
Thank you for staying with us, and for your feedback. The hotel is working on improving all the areas and your comment will help us to make changes that can make the futures stays mor comfortable. We look forward to see again. Regards, The Management,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Jan 2019
Response from Roger, on 1 Apr,2019
Thank you for your feedback and for choosing us. Regards from the staff,

4/10 Poor

Dina

Disliked: Property conditions & facilities, room comfort
Everything is uncomfortable, not a 4-starts hotel
Few things make this hotel completely uncomfortable (not qualified for 4 stars in any way - I stopped in many different hotels in Palermo Soho - this is the worst out of all 3.5 starts plus) I guess people who manage the hotel haven't even tried to spend a night there. 1. No lobby - there is no place to sit and wait for a taxi (except 2 tables on the street - not fun under the rain). Only front desk and small breakfast room. 2. Everything is old and looks cheap 3. No name shampoo and conditioner in the glass jars with very small opening neck - impossible to get it out. In addition, glass jars in the shower is simply dangerous - it can easily slips out of hands and breaks. No place to put anything in the shower - no shelves even around the sink. No shower gel, no lotion. 4. Room with "city view" is super noisy all day and all night 5. No day curtains at all - only 1 layer of thick terrible looking curtains 6. Breakfast is terrible - only very limited choice of sweet stuff (they charge extra for making scramble eggs). Also, they charge for good coffee. 7. As of end of January 2019, there is constructions going on right across the street
Stayed 1 night in Jan 2019
Response from Roger Do Rosario on 28 Jan,2019
We are very sorry that the hotel did not reach your expectations. We are working to improve our product, Thank You for taking the time and letting us know. The feedback will help us out to change for better the different points that you mention. Beside your bad experience, Thank You for staying with us.

10/10 Excellent

Aron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly helpful, gave recommendations all spoke English, and were just generally very nice people.
Stayed 6 nights in Dec 2018
Response from R. on 8 Jan,2019
We are very pleased to have a feedback from you. Thank you for choosing us. Look forward to see you again. The Management

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Breakfast is only very basic and they charge for hot breakfast. No facilities for tea, coffee in the room. Location is good.
Stayed 5 nights in Dec 2018
Response from The management on 25 Dec,2018
Thank you for your feedback. We are in a process of improving the amenities in the hotel and are open to any sugestion. Thank you for staying with us. Regards,

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Bad condition. They gave me a room with no working wc. Showers were all rusted.
Stayed 2 nights in Dec 2018
Response from The Staff on 12 Dec,2018
We are very sorry about the room that we gave you and thank you for the feedback. We are working in improving the hotel to avoid any issue posible in the future. Thank you for staying with us. The Management.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place well situated in Palermo surrounded by lots of bars and restaurants
Stayed 4 nights in Oct 2018
Response from Roger on 4 Dec,2018
Thank you for staying with us and we look forward to see you again. Regards The Management,

6/10 Okay

J

Liked: Cleanliness, staff & service
Bathroom door was horrible. Sliding glass door that you had to force to slide. Thin windows so you hear all of the construction all day and night. Also the sliding glass door did not lock so there is no security someone won’t break into your room.
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The staff were very kind, but the room had much to be desired. The ceiling was leaking in a light fixture and then onto the floor. There was black mold on the wall by the leak. The bathroom door was challenging to open and after a day was stuck open. When we contacted the hotel staff about this, they said that maintenance was away and they couldn’t do anything. They offered to move us to a single bed room (2 single people). It was a good location with plenty of restaurants and bars around.
Stayed 3 nights in Apr 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Dirty sheets upon arrival, woke up with bites
The sheets were stained, so were the pillows. We asked to get them changed, and cleaning service was not happy about it. The new sheets were still dirty. We woke up with bites, so not sure if there were bed bugs or flees or what not.

6/10 Okay

Gunilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool is awful!
First time in Buenos Aires. The front staff were wonderful - very sweet and helpful. The hotel has a bar as you walk in and a Restaurant at night that is very popular. The included breakfast was ok. We stayed here a couple of nights and were looking forward to having a pool and roof deck. The pool is a joke literally! Very small and was dirty with leaves on the bottom. More like a kids pool as far as depth and size! The chairs were old and dry. Did not want to hang out at all. Should not advertise as having a pool.