Dock

Reviews of Bay Hound Hotel

3 out of 5
Bay Hound Hotel
11, Taejong-ro 65beon-gil, Yeongdo-gu, Busan

Reviews

8.4

Very good

Rating 10 - Excellent. 312 out of 690 reviews" "
Rating 8 - Good. 257 out of 690 reviews" "
Rating 6 - Okay. 78 out of 690 reviews" "
Rating 4 - Poor. 24 out of 690 reviews" "
Rating 2 - Terrible. 19 out of 690 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Everything
Stayed 3 nights in May 2024

6/10 Okay

KIMBERLY

Travelled with group
Liked: Staff & service
I like how they gave us a converter plug in the room. I didn't like how the AC in our room didn't work and how the bathroom doesn't have curtain when you shower. Water just splatter out.
Stayed 2 nights in Mar 2024

6/10 Okay

MINWOO

Stayed 1 night in Jan 2023
Response from 호텔관리인 on 16 Jan,2023
안녕하세요 고객님 ㅡ 보여주신 관심과 솔직한 투숙 후기에 깊은 감사를 드립니다.저희 호텔을 선택해 주신 소중한 고객님께 완벽히 준비를 마친 객실을 제공해 드려야 하는데 부족함이 많았던 것 같습니다. 또한 미흡한 직원 서비스에 대해서도 깊은 사죄의 말씀을 드립니다.고객님께서 남겨 주신 귀중한 투숙 후기를 바탕으로 고객의 입장에서 불편함이 없도록 앞으로는 집중된 교육과 관리를 통해 개선된 서비스를 제공해 드릴 수 있도록 모든 직원들이 함께 노력하겠습니다. 다시 한번, 즐거우셨어야 할 투숙에 좋지 못한 기억을 남겨 드린 점 사과의 말씀을 전하며, 다음 좋은 기회에 개선된 서비스로 고객님을 다시 뵐 날을 기대하겠습니다. 새해 복 많이 받으시길 바랍니다. 감사합니다.

10/10 Excellent

Nam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service, quiet and clean facility
Stayed 5 nights in Jun 2022
Response from 호텔관리인 on 17 Jul,2022
Thank you for leaving a review on your recent experience with us. We are pleased to know that you enjoyed the environment, convenient location, and service provided by our staff. We will use your feedback to continue to improve our services and guest satisfaction. It would be a pleasure to be able to serve you again in the future

8/10 Good

Jacob A

Stayed 5 nights in Jun 2022
Response from 호텔관리인 on 7 Aug,2022
저희 베이하운드 호텔을 찾는 고객 한 분 한 분께 마음이 담긴 감동을 전해드릴 수 있도록 최선을 다하겠습니다. 다시 뵐 날을 고대하며, 변함없는 관심과 성원 부탁드립니다 감사합니다

6/10 Okay

Min Seock

Travelled with family
Liked: Cleanliness, staff & service, amenities
All good but the room was a bit stuffy.
Stayed 2 nights in May 2022
Response from 호텔관리인 on 11 Dec,2022
Thank you for your time to leave a review of your recent stay at----- Busan.First of all, we sincerely apologize for the inconvenience you experienced during your stay.Especially, about the AC issue, we have to keep the AC off during this season when has great temperature difference between day and night, since our hotel has central heating(AC) system. Therefore, we provide a fan when our guests request us. We are also carefully reviewing your comments and promise you that we will make further improvements to serve you better. Once again, please accept my apology for the inconvenience.

6/10 Okay

Seungmin, Annandale

Stayed 1 night in Mar 2022
Response from 호텔관리인 on 11 Dec,2022
안녕하세요 고객님. 베이하운드호텔에 보여주신 관심과 솔직한 투숙 후기에 깊은 감사를 드립니다.가장 먼저, 고객님의 기대에 부응하지 못한 부족한 서비스로 불편을 드린 점에 대해 진심으로 사과의 말씀 드립니다.고객님의 소중한 의견 부분에서 저희 임직원 모두 심각성을 인지하고 재발 방지를 위해 노력하고 있습니다.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021
Response from 호텔관리인 on 11 Dec,2022
Hello.Thank you for using the Bayhound Hotel and leaving a valuable message.I hope you had a relaxing time as a vacation spot in the cityTo improve facilities and services so that your good memories can continue on your next visit,We'll be a Bayhound hotel that's fully prepared.I ask for your continued interest and love, and I hope you are always happy.

10/10 Excellent

DONHOE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room with nice amenities and a great shower.
Stayed 1 night in Dec 2019
Response from bayhound on 1 Feb,2020
Thank you for staying with us and sharing your experience at Bayhound hotel. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. We will try to do our best to provide you faithful and touching service. Your information will be very helpful to other guests. Thank you for your wonderful review. We look forward to your visiting soon. We will impress you with our pleasant service on your next visit.

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Property location is good, close to a night pop up restaurant row along the bay and very short walk to the draw bridge and Lotte Mall. Property has a Love Motel look, it appears to have been converted in an attempt to pass as a hotel. Self parking is non-existent and vehicle keys are required to be left at the front desk. Breakfast is a set menu and makes for a great pic but that would be the end of the enjoyment. We had breakfast two mornings and they were consistently below average. The rooms are small and very compact, this is what you would expect from a motel in the area.
Stayed 2 nights in Nov 2019
Response from BAYHOUNDHOTEL on 5 Dec,2019
Thank you for taking the time to leave a review on your recent experience with us. We'll try harder to make sure there's no shortage at the next visiting. We appreciate your comments and hope to welcome you again in the future. Nothing pleases us more than knowing we were able to provide you with a stay that met all your expectations. We look forward to seeing you again next time you travel into this area.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel with large rooms but looking a little weary
Stayed 1 night in Oct 2019
Response from BAYHOUND HOTEL on 27 Oct,2019
Thank you for your wonderful review. We look forward to your visiting soon. We will impress you with our pleasant service on your next visit.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
to train is walkable but still a distance. Bath area is a big danger for old folks due to height of buthtub and no antislip mat provided througout inside the tub. No shower curtain therefore water do splash out and cause outside floor to be wet and again no mat to avoid fall.
Stayed 4 nights in Oct 2019
Response from BAYHOUND HOTEL on 16 Oct,2019
At first, We want to say "thank you very much" giving us such a nice advice. As your advice, now we all know that we need more efforts to improve our level of service, which you could not satisfy. we all hope to see you again and next time, we will do out best for providing our best service to the guest. Thank you very much.

10/10 Excellent

Fiona, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and had a desk area and chair. Very comfortable bed, good drapes to block out the sun, the A/C worked very well and you could adjust as needed. About a 7 to 10 minutes walk to Nambo station across the bridge. Good value for money.
Stayed 1 night in Jul 2019
Response from Bayhound Hotel on 21 Jul,2019
Thank you for staying with us and sharing your experience at Bayhound hotel. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement.

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019
Response from 베이하운드호텔 on 2 Sept,2019
고객님께서 만족스러운 투숙을 하셔서 저희도 보람을 느낍니다. 언제 방문하시더라도 고객님께 언제나 편안하고 친절한 호텔로 기억될 수 있도록 최선의 노력을 다 하겠습니다. 빠른 시일 내에 다시 한 번 저희 베이하운드 호텔에 모시길 희망하겠습니다. 행복한 하루되시기 바랍니다.

8/10 Good

Carol, Exeter, U.K.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Clean rooms and helpful staff. Would have liked more choice at breakfast, either a Korean breakfast or American breakfast. The American breakfast was the same ever day.
Stayed 9 nights in Jun 2019
Response from Bayhound Hotel on 21 Jul,2019
Thank you for your wonderful review. We look forward to your visiting soon. We will impress you with our pleasant service on your next visit.

8/10 Good

benn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Spacious room, location is near many tourist attractions and easily accessible on public transportation.
Stayed 4 nights in May 2019
Response from Bayhound Hotel on 22 Jul,2019
I really appreciate your staying and nice review. We will try to do our best to provide you faithful and touching service. Your information will be very helpful to other guests.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A short walking distance to shopping and nearby attraction
Stayed 2 nights in Apr 2019
Response from 호텔관리인 on 11 Dec,2022
Hello.Thank you for using the Bayhound Hotel and leaving a valuable message.I hope you had a relaxing time as a vacation spot in the cityTo improve facilities and services so that your good memories can continue on your next visit,We'll be a Bayhound hotel that's fully prepared.I ask for your continued interest and love, and I hope you are always happy.

6/10 Okay

Angela, Los Angeles

Liked: Cleanliness, staff & service
The bathtub doesn't have the curtain, the washed basin was leaked, water was all over the floor.
Stayed 2 nights in Nov 2018
Response from Bayhound Hotel on 16 Nov,2018
We appreciate you leaving a review. We regret to learn that you did not enjoy your time with us. We'll try harder to make sure there's no shortage at the next visiting. We appreciate your comments and hope to welcome you again in the future.

8/10 Good

Wai sim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from 베이하운드 호텔 on 1 Nov,2018
안녕하십니까. 베이하운드호텔을 이용해주셔서 감사합니다. 언제나 고객만족에 최선을 다하는 호텔이 되겠습니다.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service
Location and service was excellent. Don’t hesitate to ask for suggestions and help with taxis if you have language deficiencies.
Stayed 1 night in Oct 2018
Response from Bayhound hotel on 30 Oct,2018
Thank you for leaving a review on your recent experience with us. We are pleased to know that you enjoyed service provided by our staff. We will use your feedback to continue to improve our services and guest satisfaction. It would be a pleasure to be able to serve you again in the future

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018
Response from 베이하운드 호텔 on 25 Oct,2018
안녕하십니까. 베이하운드호텔을 이용해주시고 소중한 숙박후기를 공유해주셔서 감사합니다. 다음 방문때에도 만족하실 수 있는 호텔이 될 수 있도록 노력하겠습니다. 감사합니다.

10/10 Excellent

ChunLuLu, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location / Provide Shuttle Service
Strategic Location, Easy Access Route To Any Attraction. Clean and Comfort Room
Stayed 4 nights in Aug 2018
Response from Bayhound hotel on 29 Aug,2018
Thank you for sharing your experience with us. I am delighted to hear that you enjoyed your stay in Bayhound hotel. I do appreciate your compliments and sincerely hope that we will have a chance to see you during your next visit to the city. Have a good day.

10/10 Excellent

Amanda, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to Jalgachi and BIFF square
Shuttle bus to Jalgachi market and biff square. Easy to get to train station by hotel shuttle. Amazing room
Stayed 2 nights in Jul 2018
Response from Bay Hound Hotel on 8 Aug,2018
We appreciate you taking the time to leave a review on your experience with us. We are thrilled to know that you enjoyed the great, convenient location to nearby sights. It is our hope to have the opportunity to welcome you again in the future.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018
Response from 베이하운드호텔 on 8 Aug,2018
안녕하십니까. 베이하운드 호텔을 이용해주시고 귀한시간 내시어 후기 작성해주셔서 감사합니다. 다음 방문때에도 만족할 만한 호텔이 될 수 있도록 노력하겠습니다. 감사합니다.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and personnel
Confort good, excellent area and personnel
Stayed 1 night in Jun 2018
Response from Bay Hound Hotel on 4 Jul,2018
Thank you for stay at Bay Hound Hotel and give us your feed back.

8/10 Good

Ludwig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018
Response from Bay Hound Hotel on 11 Dec,2018
Thank you for stay with us

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean, comfortable accomodation.
Terrific room--big, clean, comfortable. Hall ways a bit worn but room and lobby good. Terrific staff.
Response from Bayhound Hotel on 15 Apr,2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cosy hotel near to Nampo station
Overall satisfied with the hotel, walkable distance from Nampo station.. if lazy to walk, hotel do provide free area shuttle to 3 places, Jalgachi, Nampo station and BIFF square. Nice and cosy room. Good to have a full length mirror in the room.
Stayed 4 nights in Mar 2018
Response from Bay Hound Hotel on 14 Apr,2018
Thank you for staying with us. We always try to provide good service and appreciate your feedback!

8/10 Good

Hiroki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always my a first pick in Busan
Response from Bay Hound Hotel on 3 May,2018
Thank you for stay with us.

10/10 Excellent

Fatt Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

isabel, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Nice decor,comfy bed,clean room and delicious breakfast too.great location.nampo dong just a bridge away to many good food and shopping.
Stayed 4 nights in Mar 2018
Response from Bay Hound Hotel on 2 Apr,2018
Good afternoon, sir Thank you for staying at Bay Hound Hotel. We are always try to be a comfortable hotel for customers. I hope to see you again. Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
完美
I am very satisfied because of the beautiful scenery and the service group
Stayed 4 nights in Jan 2018

6/10 Okay

KAI LEUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Be careful of the room location
Annoying noise in the room at night, and it had been wakening you all night..
Stayed 3 nights in Dec 2017

6/10 Okay

Hyuna , ,Jinju,Korea

Liked: Cleanliness, staff & service
A good price
The room is clean It`s neat The harbor is beautiful but there is a noise
Stayed 1 night in Dec 2017

10/10 Excellent

Pranoto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel..excellence in service..thx
Stayed 9 nights in Dec 2017

10/10 Excellent

Vincent Kok H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Trip oh n Busan
It was pretty clean and comfort hotel Especially with the reasonable price with excellent services.The breakfast is basically with two options Typical Korean Breakfast or Western Breakfast with Great a Toast .
Stayed 1 night in Dec 2017

6/10 Okay

M, Hong Kong

Disliked: Cleanliness, staff & service, property conditions & facilities
Reception staff is not all good
There was one male reception staff, who never wore his name tag, claimed himself as Mr Lee, was rude, unhelpful and impatient. Triple room only provided 2 bath towels and 2 cups, need to request and picked up from Reception, no delivery to room. Shower drainage was bad, water always spilled over the whole floor of the bathroom, wet and slippery!
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was good and the hotel room was clean. It is a short walk to main Busan area, but you can hop a bus ride just at the main road outside of the hotel. There are some street food in front of the hotel if there is a need to grab a quick bite. There are direct buses from and to Busan station so luggage is not a hassle
Stayed 4 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to subway and markets ... good location - wasn’t in the room much
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Decent hotel
The hotel is well maintained. Room is clean and comfortable. If there's any improvement i can suggest, it will be for the level of service. When we first entered the room, we're given 2 bottles of complementary drinking water (we're a family of four). When i requested for additional, i was told the hotel can only give me 2 bottles each day... ok fine. So i went to the convenient store to buy drinking water and beers. Then I wanted to borrow a bottle opener at the hotel's reception but the staff told me they don't have a bottle opener... i feel the staffs can be more attentive and service attitude can be further improved. Overall, I'd still recommend this hotel. It is situated right across a harbour. There're stalls selling local foods along the harbour and it's quite enjoyable to sit there eating and drinking at night.
Stayed 3 nights in Oct 2017

10/10 Excellent

VIVIAN WEN YI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay and I do miss
Locate in a nice area. Convenient but quiet, a lot of food stalls around the hotel during day and night. Near to NamPo Station (shopping area) and YeongDo bridge. Comfortable room and friendly front desk. They can speak your language and always ready to help.
Stayed 6 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget choice
Good hotel with friendly professional staff and decent amenities.
Stayed 3 nights in Aug 2017
First of all, thank you for visiting BAYHOUND HOTEL. We really appreciate your opinion. We would like you to choose our hotel again. Warm regards, BAYHOUND HOTEL

10/10 Excellent

zhimin, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to the busan train station.
near attractions like tanjongdae. and the jalgachi seafood market.
Stayed 3 nights in Jun 2017

6/10 Okay

a Canadian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel but very basic Good value for the money
We had a different experience than we expected because we didn't know the area. However it was clean, comfortable and quiet.
Stayed 2 nights in Jun 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just okay hotel at horrible location.
CONs: There was no toilet paper in the room. The hallway floor is not level. My son tripped over the slented floor. The hallway is too dark. There is a laundry room on the 9th floor with two washers only but the room smell is very moldy. The hotel location is not so nice, somewhat run down area. Took long time to find my rental car from the car elevator because I don't know the car license plate number. Don't forget to take a picture of your rental car tag number. PROs: The breakfast was good. The room has very large king size bed. Sleeps three adult comfortably.
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
This will definitely be my first option if I visit Busan again in future. Nice price. Convenient location, near Nampo Station. Tourist attractions - Nampo Dong, Jagalchi Market and Lotte Departmental Store - are within walking distance. The staffs speak fluent English, super nice and helpful. The room is large, clean and tidy, and we are lucky to have a sea-view room.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel & free shuttle service
The staff is super friendly and helpful. They all speak English. The room was spacious, clean and comfortable. I used their shuttle service to the Busan Tower and to the train station. They didn't have to look up the times of the KTX "bullet train" left to Seoul" although it was greatly appreciated.