Free cooked-to-order breakfast available daily 6:30 AM to 9:00 AM
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Accessibility
No lift
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Shampoo
Shower
Soap
Toilet paper
Towels provided
Food and drink
Electric kettle
Tea bags/instant coffee
More
Desk
Policies
Check-in
Check-in start time: 1:00 PM; check-in end time: 2:00 PM
Late check-in subject to availability
Minimum check-in age - 15
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
We should mention
This property does not have any lifts
Property is also known as
My Stay Hotel Hotel
My Stay Hotel Butuan
My Stay Hotel Hotel Butuan
Frequently asked questions
Is My Stay Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at My Stay Hotel?
Self-parking is free at this property.
What time is check-in at My Stay Hotel?
Check-in start time: 1:00 PM; check-in end time: 2:00 PM. Late check-in is available during limited hours.
What time is check-out at My Stay Hotel?
Checkout is at noon.
Where is My Stay Hotel located?
Situated in Butuan, this hotel is steps away from Department of Social Welfare and Development and SM City Butuan. Gaisano Mall and Department of Education - Caraga Regional Office are also within 10 minutes.
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My Stay Hotel Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 4 out of 21 reviews
10 - Excellent
4
Rating 8 - Good. 5 out of 21 reviews
8 - Good
5
Rating 6 - Okay. 6 out of 21 reviews
6 - Okay
6
Rating 4 - Poor. 2 out of 21 reviews
4 - Poor
2
Rating 2 - Terrible. 4 out of 21 reviews
2 - Terrible
4
7.8/10
Cleanliness
6.0/10
Staff & service
5.8/10
Amenities
6.6/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
8/10
Staff was friendly, excellent breakfast, small room but very comfortable
Dusty Dan
Stayed 1 night in Aug 2023
4/10
They give me used plastic trash bag when I asked, used toilet paper, towels are old and dirty. The only good thing is that they are close to malls
WILFREDO
Stayed 2 nights in Jan 2025
6/10
Overall it's a good basic hotel specially if you want to stay closer to SM mall.
Ruel
Stayed 1 night in Jan 2024
10/10
This is a sister b&b to the my dream hotel in Butuan..nice people awesome location behind SM Butuan...will stay again 😀
John
Stayed 4 nights in Aug 2023
8/10
The hotel room was clean and all the pillows and blankets are all neat. Very quiet and very near the mall.
ROBERTO
Stayed 2 nights in Feb 2023
8/10
Thanks
Shane
Stayed 1 night in Jun 2024
2/10
booked for 3 adults for 2 nights. staff only provided them with 1 towel. Reception staff was rude and unapproachable. never again.
Marcroy
Stayed 2 nights in Jun 2024
6/10
This hotel has a great location, a block from SM. The free breakfast is awesome too. But it is unacceptable to have no internet in the rooms in 2023. The water pressure also is something that needs to be worked on.
Jason
Stayed 2 nights in Oct 2023
8/10
This is a small hotel, relatively new. My room was somewhat small, but nice & clean. The tariff includes breakfast & wifi, but there is no fridge in the room. There is, however, a kettle and cups with some coffee. It also has a/c. Very close to the SM City mall, a major shopping center in the city. Also takeaways such as McDonald's, Chowking, and also many eateries. The staff & reception is professional & appears to accept credit card payments. A safe option at a good price.
Rick
Stayed 3 nights in Apr 2023
6/10
The TV was not working neither was the shower heater
GLENDA JAY GEE
Stayed 1 night in Sep 2022
2/10
I had to wake up at 3:30AM for an early morning flight. They were having a party in the lobby where a large group of people where blasting music very loudly, yelling, laughing and even screaming obnoxiously loud for hours! It didn't settle down until almost 1am when I could finally get a tiny nap in before my flight. I ordered an in house shuttle ride to the airport and then at the last moment was told they could not do this. They said go outside and walk around the mall trying to find a taxi. Of course at this time of morning the whole area was completely dead, nothing or nobody on the road. After several phone calls finally got a taxi which charged me 10X the normal rate to drive about 8 minutes to get me to my flight on time! Very unorganized.
Jeremy
Stayed 2 nights in Dec 2023
8/10
Francis
Stayed 2 nights in Apr 2025
10/10
Todd
Stayed 1 night in Mar 2025
4/10
WILFREDO
Stayed 3 nights in Jan 2025
2/10
Did not get the room we paid for the room we was given was 3 m x 4 m air-conditioning barely worked and the room we paid for was a double bed double room and was told that’s all that was available pastor should rename hotel to NO STAY
Jenny
Stayed 1 night in Jan 2024
6/10
Walking distance to Shopping malls (SM and Gaisano). Free breakfast. Soon as you check in, you will find in the room that You are only provided with one roll of toilet paper without any extra. There is nowhere to find a microwave to heat up left overs, and there is no ice, there is no fridge. Goodluck.
WILFREDO
Stayed 3 nights in Dec 2023
6/10
Steve
Stayed 2 nights in Sep 2023
10/10
Alan
Stayed 2 nights in Aug 2023
10/10
Staff was a bit uninformed but got through the check in great.
Vanessa Marie
6/10
The property was reasonable for price. Its a small place and rooms are small. But price is good. I do think it's dusty though. My allergies were off the chain there. I left a day early to another Hotel and my allergies went away.