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Reviews of G-Galyx InnHotel

2.5 out of 5
G-Galyx InnHotel
Captain Vicente Roa Street, Cogon, Cagayan de Oro, Misamis Oriental

Reviews

6.2
Rating 10 - Excellent. 6 out of 35 reviews" "
Rating 8 - Good. 7 out of 35 reviews" "
Rating 6 - Okay. 12 out of 35 reviews" "
Rating 4 - Poor. 3 out of 35 reviews" "
Rating 2 - Terrible. 7 out of 35 reviews" "

6.6/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

John Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine For A Place to Sleep and Bath sans Fanciness
I was just looking for some place to sleep for a low price because of a business trip and I was satisfied. I wasn't looking for something fancy and lots of amenities. The shower was a little near the toilet so it was kind of uncomfortable to take a shower. 1 pillow case I had should have been never used and had been thrown away.
Stayed 2 nights in Dec 2023

2/10 Terrible

Elvin

Stayed 2 nights in Mar 2023

6/10 Okay

Ruthsel

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
The room is too small for the price I paid for. Barely have any space. Too many rodent and cockroaches all over the place specially under the bed. 😢
Stayed 7 nights in May 2022

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty
Stayed 3 nights in Feb 2022

6/10 Okay

Dione Ray

Very Small Space
The hotel itself is strategic but the rooms are small, very cramp
Stayed 3 nights in Jan 2022

8/10 Good

Verified traveller

Stayed 4 nights in Apr 2021

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Harry

Stayed 1 night in Feb 2020

2/10 Terrible

Sefralin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst accomodation
Commenting or writing a review isn't really my cup of tea; however, what we had experienced with G-Galyx Hotel shouldn't just be put aside, or, worst, bark at the wrong tree. And this review is just the right venue to vent our absolute frustration. The WORST accomodation I went by far. Beginning from the receptionists' ill-bred attitude all the way up to the physical set up of the hotel was just so FRUSTRATING. The ventilation was terrible. We were provided with an electric fan despite "airconitioned room" due to its defect. The room size that was supposed for a family was best fit for a single or two persons only. The bath/comfort rooms' doors (separate) are half-sized leaving a wide openings on its lower/upper portions that splash the water outside. It has no telephone in the room. The 2-in-1 liquid soap was empty (un-refilled). All these were brought to their attention but we only got an insincere respond. Why "insincere"? It's the top-most priority of the management to act upon complaints and make the guest/s feel comfortable and safe. Despite reminding them repeatedly, we always got the answer "we'd look into the matter ma'am", until we left the area, nothing was looked into considerably.
Stayed 1 night in Dec 2019

10/10 Excellent

Rowell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

4/10 Poor

Cherrielou

Disliked: Staff & service, room comfort
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Room provided is too small, irregular shape. Rooms to be reserved for online booking must be those rooms with regular shape in terms of room areas NOT those triangular in shape/floor area. it was really disappointing.
Stayed 1 night in Jun 2019

10/10 Excellent

CHARLES R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Budget Hotel in all of Cagayan D'Oro
Delightful Open-Air Bar-B-Q street-side within walking distance of the hotel. Great restaurants and buffets in the Ayala Mall Nearby. Staff worthy of the Highest Praise & Courtesy.
Stayed 2 nights in Jun 2019

10/10 Excellent

CHARLES R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cagayan de 'Oro's Best Budget Hotel
An Evening Open-Air Charcoal Fired Bar-B-Que is located within easy walking distance from the Hotel. The food tastes exceptionally good. I ate there each evening without fail. Eating venues @ the nearby Ayala Mall included Filipino Restaurants as well as a Korean All-You-Care-To-Eat Buffet (( I did experience extreme frustration on the day of my departure for the airport when I discovered the van supposed to be able to transport me to the Airport was leaving from the Makati Mall -- some distance away. I first took a taxi to the departure point. Paid the 199 Peso Tariff -- only to learn it would be impossible to arrive at the airport in time for my 2:15 Departure. A SECOND TAXI WAS REQUIRED ( COSTING ME MORE THAN 400 PESOS MORE THAN I HAD ANTICIPATED. ) Approximately $11.00 more than I had budgeted. Never had any regrets about my stay there. Clean, Comfortable, & Hospitable. The desk personnel & security staff were exceptional in their demeanor & courtesy. The Chinese Restaurant directly across the street serves Great Coffee as well as unusual Breakfast Entrees such as Steamed Cabbage cooked with Onions, Garlic, & Butter. (( Also available are Chinese Dumplings for 8 Pesos each. )) IT SHOULD BE NOTED THAT THIS IS AN "ALCOHOL-FREE" ESTABLISHMENT.
Stayed 3 nights in Jun 2019

8/10 Good

JV

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Lyden Micah

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019

6/10 Okay

BE, Kidapawan

Disliked: Room comfort
we stayed at room 206, NO table & NO chair
First time in my whole experience about Hotel. This Hotel is OK when it come of cleanliness, but rooms should always have table & chair, My daughter and I stayed this hotel for 5 days. so we will eating our food in our bed because they dont have cafe guest need to go out to eat. My case since i have a disable daughter with me, we need to eat inside of our room. but its sad that NO table NO chair. and room is really small. this Hotel is good for one night or short time only.
Stayed 5 nights in Oct 2018

6/10 Okay

Darrell

Liked: Staff & service
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Jack, Darwin

Disliked: Staff & service
I got good value at this one night stay.
The room was serviceable, but there was no water in the shower in the prebreakfast period and no hot water at all.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My 2018 summer vaca
It was one of the most memorable. I would do it all over again.
Stayed 3 nights in Apr 2018

8/10 Good

Rolando

Liked: Cleanliness, property conditions & facilities, room comfort
Mismatch: Booking site against Actual hotel amenit
From your site, you wrote twin bed, desk, free toiletries. But I had 1single bed, no desk and no toiletries. The front desk said she has no toiletries. And I stayed for 2 day's.

6/10 Okay

Verified traveller

Liked: Staff & service

6/10 Okay

Cocoy, Davao

Good price
I have a good sleep. Close to all stablishments and close SM and Centrio
Stayed 2 nights in Mar 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
ideal location, clean room though the aircon is noisy
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
It was great. We slept comfortable and I think their room is noise proof so yea’ nice hotel
Stayed 1 night in Nov 2017

2/10 Terrible

Mowkong, Philippines

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I feel I was deceived. What was on the pictures and review were not the ones I paid for. I requested a twin bed as what th specifications pointed out on the pictures but I got a small single bed and was told that, "that was what I got".
Stayed 1 night in Nov 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disaster, Im not expecting that kind of small room
Stayed 2 nights in Oct 2017

4/10 Poor

Lady Bug

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will never go back to this Place
I booked for Twin bed but when I arrived they gave me single bed. Room isn't clean. You can see dust , junkfood/candy wrapper under the bed. I left with bed bugs bite. Room is sooooo small.

2/10 Terrible

Renan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so good since we booked a twin room and got a conformation with it but they gave us a sub compact room which is good for one person only.

8/10 Good

Katz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but...
The original room I booked through expedia was a "good for 2" but when I arrived, it was actually for a single person. So I had to add 300ish php more to upgrade. I don't know who made it such that that cheaper room was marked for two when it's not. It's a nice hotel but there is no bathroom door. They're using only bathroom curtains to divide the sleeping and bathroom. So, it's awkward when taking a dump if you're sharing the room.

10/10 Excellent

Hope III

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
poor management
I usually don't write a review but in this case I will the hotel staff couldn't find my reservation because she didn't know where to look for it so she tried to charge me again for the room which was reserved for two people when a manager showed her where to find the reservation they gave us one towel and one soap for two people and the room was so small you couldn't move in it without bumping the other person much smaller than the room that was shown in the picture when we reserved it overall I would recommend my friends stay somewhere else like the G V hotel which is where we went to for the remainder of my stay

8/10 Good

Roy Amog

Liked: Staff & service, room comfort
Satisfied
No complaints. It's just what I expected. I got what I paid for. As long as there's hot water for shower and good WiFi internet connection, I'm satisfied.
Stayed 1 night in Dec 2019

10/10 Excellent

RAMBAUD

Impeccable
Stayed 1 night in Aug 2018