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Reviews of 19 Tile Ceramic Concept - by Unlock Hotels

4 out of 5
19 Tile Ceramic Concept - by Unlock Hotels
R. Gen. Queirós, 46, Caldas da Rainha, Leiria

Reviews

9.4

Exceptional

Rating 10 - Excellent. 58 out of 75 reviews" "
Rating 8 - Good. 14 out of 75 reviews" "
Rating 6 - Okay. 1 out of 75 reviews" "
Rating 4 - Poor. 1 out of 75 reviews" "
Rating 2 - Terrible. 1 out of 75 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun, funky and artsy boutique hotel just a few steps away from the pedestrian shopping area and the park. Spacious room with a welcome decanter of port, but no in-room fridge or coffee maker. Wonderful staff and breakfast with a nice buffet selection and cooked to order eggs and bacon. Small inconvenience of no onsite parking and no place to pull over to unload bags. No lift, so be aware that even if you book the 1st floor, it's really the 2nd floor, as the first floor is "Piso Zero" there.
Stayed 2 nights in May 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean and very comfortable bed. Beautiful art in the room. It was so exciting to see some peacocks come and go out of the courtyard as they flew around the town! Highly recommend this place. The breakfast was phenomenal too.
Stayed 1 night in Apr 2024
Response from Aline on 5 May,2024
Dear Linda, First of all, thank you for your kind words! We appreciate your stay and your company! We looking forward to see you again! Best regards, Aline 19Tile

8/10 Good

Stacey, Chilliwack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Aline on 9 Apr,2024
Dear Stacey,First of all, thank you for choose 19Tile Ceramic Concept for your stay! We appreciate your company! We looking forward to see you again! Best regards, Aline 19Tile

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Space was unique and very clean. Excellent breakfast included in the morning. Peacock calls on the balcony woke us up early but was beautiful to observe. Some street noise but mostly quieted down by 10pm. Staff very friendly and helpful.
Stayed 1 night in Mar 2024
Response from Aline on 23 Mar,2024
Dear Mrs. Anna, First of all, thank you for your kind words! We appreciate your stay and your company! We looking forward to see you again! Best regards, Aline 19Tile

10/10 Excellent

Chadi

Travelled with family
Liked: Staff & service, property conditions & facilities
Beautiful and clean property
Stayed 1 night in Mar 2024
Response from Aline on 9 Mar,2024
Dear Chadi,First of all, thank you for choose 19Tile Ceramic Concept for your stay! We appreciate your company! We looking forward to see you again! Best regards, Aline 19Tile

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel. Enjoyed our breakfast, and the complimentary port wine that was provided in our room. Paid parking is available in a city garage a few blocks away.
Stayed 1 night in Jan 2024
Response from Aline on 26 Jan,2024
Dear Mrs. Marlene, First of all, thank you for your kind words! We appreciate your stay and your company! We looking forward to see you again! Best regards, Aline 19Tile

2/10 Terrible

Sun ju

Stayed 2 nights in Dec 2023
Response from Aline on 26 Jan,2024
Dear Sun Ju,We regret that your stay did not meet your expectations. Can you tell us what you didn't like?Comments, especially negative ones, are an opportunity for us to improve the quality of our services.We hope to be able to count on your visit in the next opportunity.Yours sincerelyAline 19 Tile

8/10 Good

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Good location hotel in center of nice city that was wonderful illuminated for Christmas. Friendly staff, nice room and good breakfast. However, we experienced some noise from the rooms above us (not spund proof), and the finishing in the bathroom has some flaws (e.g. kit, painting of tiles in shower)
Stayed 2 nights in Dec 2023
Response from Aline on 26 Jan,2024
Dear Mrs. Marlene, First of all, thank you for your kind words! We appreciate your stay and your company.We understand your observation. We continue trying to find ways to improve the insulation, keeping the originality of the house as much as possible. Referring the bathroom, we have just made some improves.Thanks again and we hope to welcome you back to 19 Tile!Best regards,Aline 19Tile

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people, unique room nicely designed and originally decorated. A glass of port was waiting for us which is a very nice attention.
Stayed 1 night in Nov 2023
Response from Aline on 4 Dec,2023
Dear Charles, First of all, thank you for your kind words! We appreciate your stay and your company! We looking forward to see you again! Best regards, Aline 19Tile

10/10 Excellent

Edward

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Aline on 10 Nov,2023
Dear Edward,First of all, thank you for choose 19Tile Ceramic Concept for your stay! We appreciate your company! We looking forward to see you again! Best regards, Aline 19Tile

10/10 Excellent

Hamid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing boutique hotel
It was amazing. The restaurant at the hotel was fantastic. Great location. Staff were friendly.
Stayed 3 nights in Oct 2023
Response from Aline on 29 Oct,2023
Dear Hamid, First of all, thank you for your kind words! We appreciate your stay and your company! We looking forward to see you again! Best regards, Aline 19Tile

10/10 Excellent

TAMARA, Toronto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a business traveller, there is a large mall with a supermarket to stock up instead of eating out all the time. It’s a 7 minute walk or less. Parking garage nearby. But ask for a room facing away from the street if you require quiet. I’m OK to work and sleep with street noise, but some people need complete quiet.
Stayed 1 night in Oct 2023
Response from Aline on 24 Oct,2023
Dear Tamara, First of all, thank you for your kind words! We appreciate your stay and your company! We looking forward to see you again! Best regards, Aline 19Tile

10/10 Excellent

james

Stayed 1 night in Oct 2023
Response from Aline on 24 Nov,2023
Dear James,First of all, thank you for choose 19Tile Ceramic Concept for your stay! We appreciate your company! We looking forward to see you again! Best regards, Aline 19Tile

8/10 Good

Levi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice small hotel. Attached restaurant was very good.
Stayed 1 night in Oct 2023
Response from Aline on 21 Oct,2023
Dear Levi, We appreciate your stay and your company! We looking forward to see you again! Best regards, Aline 19Tile

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Aline on 22 Oct,2023
Dear guest, First of all, thank you for choosing our Hotel for your stay! We looking forward to see you again! Best regards, Aline 19Tile

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An artful B&B
19 Tile is an amazing place. It is brimming with art. Our room was modern, clean and comfortable. It had a shower and a Jacuzzi. We had a great stay,
Stayed 3 nights in Oct 2023
Response from Aline on 21 Oct,2023
Dear Steven, First of all, thank you for your kind words! We appreciate your stay and your company! We looking forward to see you again! Best regards, Aline 19Tile

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Aline on 11 Oct,2023
Dear Sharon,We appreciate your stay and your company! We looking forward to see you again! Best regards, Aline 19Tile

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Aline on 9 Oct,2023
Caro Sra, Lisa, Agradecemos a sua estadia e a sua companhia! Muito obrigado pela sua visita, esperamos por si novamente! Melhores cumprimentos,Aline 19Tile

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2023
Response from Aline on 9 Oct,2023
Dear Kent, We appreciate your stay and your company! We looking forward to see you again! Best regards, Aline 19Tile

10/10 Excellent

Linor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, great restaurant!
Such a special hotel with unique design! great rooms, beautifully decorated and super comfortable. The staff was really accommodating and nice, and made our stay very pleasant. The hotel has a wonderful restaurant where breakfast is included, but the better part was dinner - really high-end dining experience, only a few steps away from our room. Recommended!
Stayed 1 night in Sep 2023
Response from Aline on 28 Sept,2023
Dear Linor, First of all, thank you for your kind words! We appreciate your stay and your company! We looking forward to see you again! Best regards, Aline 19Tile

10/10 Excellent

Leigh

Stayed 1 night in Sep 2023
Response from Aline on 21 Oct,2023
Dear Leigh, Thanks for your stay in our Hotel! We looking forward to see you again! Best regards, Aline 19Tile

10/10 Excellent

Inês

Stayed 1 night in Aug 2023
Response from Aline on 4 Sept,2023
Cara Sra. Inês, Antes de mais nada muito obrigado pelas suas palavras! Agradecemos a sua estadia e a sua companhia! Muito obrigado pela sua visita, esperamos por si novamente! Melhores cumprimentos,Aline 19Tile

10/10 Excellent

teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Staff was very friendly and the room was great. Beds were comfortable and beautiful bathroom. Very good complimentary breakfast and staff was super nice to even make us scrambled eggs
Stayed 1 night in Aug 2023
Response from Aline on 29 Aug,2023
Dear Mrs. Teresa, First of all, thank you for your kind words! We appreciate your stay and your company! We looking forward to see you again! Best regards, Aline 19Tile

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional! What a quaint boutique hotel in the heart of Obidos. The rooms were clean and modern but incredibly charming. We loved our terrace that overlooked the courtyard where a neighbourhood peacock put on a show! The breakfast was fabulous with fresh pastries and made to order eggs. The location was within walking distance to a local market, restaurants and stores. Our only regret is that we were not staying another night!
Stayed 1 night in Jul 2023
Response from Aline on 29 Aug,2023
Dear Mrs. XXX, First of all, thank you for your kind words! We appreciate your stay and your company! We looking forward to see you again! Best regards, 19Tile Team

10/10 Excellent

Judy

Travelled with family
Liked: Amenities
Wonderful place! Would definitely stay again.
Stayed 1 night in Jul 2023
Response from 19Tile team on 1 Aug,2023
Dear Mrs. XXX, First of all, thank you for your kind words! We appreciate your stay and your company! We looking forward to see you again! Best regards,

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Rodrigo 19Tile on 3 Jul,2023
Dear Megan, First of all, thank you for your visit! We appreciate your stay and your company! We looking forward to see you again! Best regards,

10/10 Excellent

Heidi

Stayed 1 night in Jun 2023
Response from Rodrigo 19Tile on 3 Jul,2023
Dear Heidi First of all, thank you for your visit! We appreciate your stay and your company! We looking forward to see you again! Best regards, Rodrigo 19Tile

10/10 Excellent

Patrick, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great all ways.
Stayed 2 nights in Jun 2023
Response from Rodrigo on 7 Jun,2023
Dear Patrick,First of all, thank you for your kind words! We appreciate your stay and your company! We looking forward to see you again! Best regards, Rodrigo 19Tile

10/10 Excellent

James, Sewickley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really liked our stay at 19 Tile. It was an unexpected surprise. A great location for walking with a nice outdoor market less than 5 minutes away. We stayed in the larger room combo with the shared outdoor balcony. That made it very special. The breakfast was excellent as well. Highly recommend it if you want something a bit away from Lisbon and close to things to see and do.
Stayed 1 night in May 2023
Response from Rodrigo on 7 Jun,2023
Dear James, First of all, thank you for your kind words! We appreciate your stay and your company! We looking forward to see you again! Best regards, Rodrigo 19Tile

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
An incredibly charming hotel featuring not only fantastic tile and ceramics, but terrific design in general. We loved our apartment with a terrace that overlooked neighboring rooftops where a peacock liked to roost and put on a show - an added bonus that we hadn’t expected! The hotel is also just a block away from a wonderful farmers market that was open both mornings of our stay. The owners were fabulous and made our stay just perfect. And, they have a restaurant that was a terrific place to end our day.
Stayed 2 nights in May 2023
Response from Rodrigo on 7 Jun,2023
Dear Pamela,First of all, thank you for your kind words! We appreciate your stay and your company! We looking forward to see you again! Best regards, Rodrigo 19Tile

10/10 Excellent

Sally

Stayed 1 night in Mar 2023
Response from Maryna on 4 May,2023
Dear Sally,It was a pleasure to receive you! We hope we made you feel welcome and that you enjoyed your stay here. We looking forward to see you again! Maryna 19Tile

10/10 Excellent

Moein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Susana on 13 Nov,2022
Foi um prazer receber-los, são uns hóspede muito agradáveis, comunicativos e respeitam todas as regras do hotel.

10/10 Excellent

Sofia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Superb hotel, very nice decorated, super clean, friendly stuff, nice breakfast, close parking nearby. Highly recommend.
Stayed 1 night in Jul 2022
Response from Luís 19Tile on 27 Jul,2022
Dear Sofia, First of all, thank you for your kind words! We appreciate your stay and your company! We look forward to see you again! Best regards,

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delicious breakfast and nice service
The hotel is very clean and very well located. The included breakfast was excellent and the rooms are beautifully decorated, nonetheless the most relevant this for us was the attention that Luis gave to us. He was very nice and gave us a lot of tips and recommendations. I highly recommend this hotel.
Stayed 1 night in Jun 2022
Response from Luís 19Tile on 6 Jul,2022
Dear Diego, First of all, thank you for your kind words! We appreciate your stay and your company! We looking forward to see you again! Best regards,

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a special, beautiful place. Every detail is do well done and the art perfectly curated around local artists. It’s an absolute peaceful oasis in the heart of the city just steps from the magnificent park. Marina and her staff went out of her way to make us feel right at home, including a delicious breakfast in her gorgeous breakfast room. We loved this hotel and highly recommend!
Stayed 1 night in Jun 2022
Response from Amazing Guests on 16 Jun,2022
Dear Mr. Jeff, First of all, thank you for your kind words! We appreciate your stay and your company! It was my huge pleasure to receive you, I am wishing you great continuation of your holidays! We looking forward to see you again! Best regards, Marina 19Tile

10/10 Excellent

Yonatan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A true jewel - highly recommended stay
What a surprise - booked the hotel last minute and ended up in a lovely boutique hotel. Big rooms, each uniquely and beautifully decorated by different artists, all new furniture, with generous shower and very clean. Open kitchen for our use and the staff was just lovely and helpful. The breakfast in the morning was also very tasty and made with care. A short drive from Obidos and a highly recommended stay!
Stayed 1 night in Sep 2021
Response from Luís 19Tile on 26 Sept,2021
Dear Yonatan, First of all, thank you for your kind words! We appreciate your stay and your company! We looking forward to see you again! Best regards,

8/10 Good

Maryann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & convenient
This was a very convenient location to tour the area without a car. The breakfast was generous The mattress & towels were good quality. The modern shower was great. I have two complaints. 1) even with the window open on cool nites the room was stuffy. A ceiling fan would be a great improvement. 2) One evening & 1 morning my sleep was disrupted by other loud guests.
Stayed 4 nights in Aug 2021
Response from Luís 19Tile on 26 Sept,2021
Dear Maryann, First of all, thank you for your kind words! We appreciate your stay and your company! And thank you for your feedback, we will pass it to management. We looking forward to see you again! Best regards,

10/10 Excellent

Lisa Chase

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Space - Very Friendly Staff!
Our host was so friendly and helpful. She emailed us before our arrival and arranged for us to check-in early. They took excellent precautions to keep a safe clean environment. Breakfast was amazing, much more than we could ever eat! To maintain social distancing, we signed up for a time slot. The room was gorgeous!! A couple things to think about: - The street-facing our room was very loud and the street light is very bright if you want the window open ( no AC). - If you prefer a firmer bed, the mattress was quite soft.
Stayed 1 night in Sep 2021
Response from Luís 19Tile on 26 Sept,2021
Dear Lisa, First of all, thank you for your kind words! We appreciate your stay and your company! We looking forward to see you again! Best regards,

4/10 Poor

William

Liked: Staff & service
Disliked: Room comfort
Less than satisfactory, better options nearby
The hotel is advertised as having air conditioning. However not all the rooms have A/C. This is a very basic feature — especially in Portugal in the summertime. The manager did offer us to move rooms but the suggested room was very small and cramped and had a noticeable odor of mold. Instead, they provided us with fans which helped but still made for an uncomfortable stay. Additionally, an extremely foul odor was emanating from the bathroom toilet and each morning we were faced with the unpleasant task of trying to air out the room. It was truly disgusting. When we confronted the manager about the odor, he simply claimed that he had never heard a complaint like that though admitted that another bathroom in the facility had received complaints. Therefore, one could only assume that they know full well that there is an issue but are unwilling or unable to address it. If you decide to stay here and A/C is important, make sure to inquire before hand as the hotel is listed as providing A/C but does not do so in all rooms. Though the breakfast service was very nice, this was our second time staying here but we will not be doing so again.
Stayed 3 nights in Jul 2020
Response from 19Tile on 16 Jul,2020
Dear William, Thank you for your review. All feedbacks are welcome to help us understand our guests likes and dislikes so that we can improve and guide our business the best way to always try to do better. We are sorry that your experience in our hotel wasn’t like the one we want our guests to experience. Your comments were passed to the property owners to tackle the issues you mentioned. On my behalf I would like to apology for the inconvenience. Thank you for your visit and we would like to wish you well and to keep safe in this new world we are living. Kind regards, Luís 19Tile

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The stuff is friendly and helpful. They help me to find the public parking.
Stayed 1 night in Nov 2018

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Aline on 17 Feb,2024
Cara Sra. Carla, Agradecemos a sua estadia e a sua companhia! Muito obrigada pela sua visita, esperamos por si novamente! Melhores cumprimentos,Aline 19Tile

10/10 Excellent

ALEXANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estadia no hotel foi excelente! A equipe é muito educada e prestativa. O apartamento era muito aconchegante e decorado com muito bom gosto! A localização tb é muito boa.
Stayed 4 nights in Jan 2024
Response from Aline on 26 Jan,2024
Caro Sr. Alexandre, Antes de mais nada muito obrigada pelas suas palavras! Agradecemos a sua estadia e a sua companhia! Muito obrigada pela sua visita, esperamos por vocês novamente! Melhores cumprimentos,Aline 19Tile

10/10 Excellent

Max

Stayed 3 nights in Nov 2023
Response from Aline on 26 Jan,2024
Dear Max,First of all, thank you for choose 19Tile Ceramic Concept for your stay! We appreciate your company! We looking forward to see you again! Best regards, Aline 19Tile

8/10 Good

francesco

Stayed 1 night in Nov 2023
Response from Aline on 24 Nov,2023
Dear Francesco,First of all, thank you for choose 19Tile Ceramic Concept for your stay! We appreciate your company! We looking forward to see you again! Best regards, Aline 19Tile

10/10 Excellent

Patricia

Stayed 1 night in Oct 2023
Response from Aline on 24 Oct,2023
Dear Patricia, We appreciate your stay and your company! We looking forward to see you again! Best regards, Aline 19Tile

10/10 Excellent

Luís

Stayed 1 night in Oct 2023
Response from Aline on 9 Oct,2023
Caro Sr. Luis Agradecemos a sua estadia e a sua companhia! Muito obrigado pela sua visita, esperamos por si novamente! Melhores cumprimentos,Aline 19Tile

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Aline on 28 Sept,2023
Dear guest, We appreciate your stay and your company! We looking forward to see you again! Best regards, Aline 19Tile

10/10 Excellent

Paula

Stayed 2 nights in Sep 2023
Response from Aline on 12 Sept,2023
Prezada Sra. Paula,Agradecemos a sua estadia e a sua companhia! Muito obrigado pela sua visita, esperamos por si novamente! Melhores cumprimentos,Aline 19Tile

10/10 Excellent

Bruno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A visitar novamente!
Gostei imenso da estadia, local muito agradável e com uma decoração lindíssima! Atendimento espectacular!
Stayed 1 night in Aug 2023
Response from Aline on 29 Aug,2023
Caro Sr. Bruno, Antes de mais nada muito obrigado pelas suas palavras! Agradecemos a sua estadia e a sua companhia! Muito obrigado pela sua visita, esperamos por si novamente! Melhores cumprimentos, 19Tile

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno
Stayed 1 night in Aug 2023
Response from Aline on 29 Aug,2023
Dear Mr. Antonio, First of all, thank you for your kind words! We appreciate your stay and your company! We looking forward to see you again! Best regards, 19Tile Team