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Del Castillo Plaza Hotel Pucallpa

3.5 star property
Art Deco hotel connected to a shopping centre in Callería with free breakfast

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Photo gallery for Del Castillo Plaza Hotel Pucallpa

Garden
Lobby sitting area
Lobby lounge
In-room dining
Front of property – evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Free airport shuttle
  • Parking included
  • Room service
  • Breakfast included

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Suite, 1 Queen Bed, Concierge Service, Park View

1 bedroom, premium bedding, pillow-top beds, minibar

Junior Suite, 1 Queen Bed, Concierge Service, Park View

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Pillow menu
Blackout curtains
Separate bedroom
Pillow-top bed
  • 40 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Triple Room, Mixed Dorm, Concierge Service

Living area

Comfort Triple Room, Mixed Dorm, Concierge Service

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Premium bedding
Ceiling fan
Pillow-top bed
Blackout curtains
  • 65 sq m
  • Sleeps 3
  • 3 Double Beds

View all photos for Panoramic Room, 1 Queen Bed, Balcony, Park View

In-room dining

Panoramic Room, 1 Queen Bed, Balcony, Park View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Pillow menu
Premium bedding
Ceiling fan
Pillow-top bed
  • 35 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Single Room, 1 Double Bed, Concierge Service, City View

1 bedroom, premium bedding, pillow-top beds, minibar

Executive Single Room, 1 Double Bed, Concierge Service, City View

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Premium bedding
Ceiling fan
Pillow-top bed
Blackout curtains
  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Business Double Room, 2 Double Beds, Concierge Service, City View

1 bedroom, premium bedding, pillow-top beds, minibar

Business Double Room, 2 Double Beds, Concierge Service, City View

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Premium bedding
Ceiling fan
Pillow-top bed
Blackout curtains
  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Triple Room Superior

1 bedroom, premium bedding, pillow-top beds, minibar

Triple Room Superior

  • Sleeps 3
  • 4 Queen Beds

View all photos for Double Room Executive With Panoramic View

1 bedroom, premium bedding, pillow-top beds, minibar

Double Room Executive With Panoramic View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Executive With Street View

1 bedroom, premium bedding, pillow-top beds, minibar

Double Room Executive With Street View

  • Sleeps 2
  • 2 Single Beds

View all photos for Suite Junior With Panoramic View

1 bedroom, premium bedding, pillow-top beds, minibar

Suite Junior With Panoramic View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room Executive With Street View

1 bedroom, premium bedding, pillow-top beds, minibar

Single Room Executive With Street View

  • Sleeps 1
  • 1 Single Bed
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About the area

Map
Jr. Independencia 550, Pucallpa, Frente a la Catedral, Plaza de Armas, Callería, Ucayali, 25001

What's nearby

  • Museo Agustin Rivas - 5 min walk - 0.5 km
  • Parque Natural de Pucallpa - 5 min drive - 3.4 km
  • IPD Stadium Jorge Forest - 8 min drive - 5.3 km
  • Plaza de Armas - 9 min drive - 6.1 km
  • National Intercultural University of the Amazon - 13 min drive - 7.6 km

Getting around

  • Pucallpa (PCL-Capitan Rolden) - 15 min drive

Restaurants

  • ‪Las Garzas - ‬6 min walk
  • ‪Páprika - ‬6 min walk
  • ‪Trapiche - ‬6 min walk
  • ‪El Dragón de Oro - ‬7 min walk
  • ‪Fuente de soda Ojojoi - ‬2 min walk

About this property

Del Castillo Plaza Hotel Pucallpa

Hotel connected to a shopping centre
At Del Castillo Plaza Hotel Pucallpa, you can look forward to free continental breakfast, a free return airport shuttle and a free food/drink shopping service. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with a free daily manager's reception and a terrace.
You'll also find perks such as:
  • Free self-parking and valet parking
  • A local area shuttle, express check-out and express check-in
  • A banquet hall, concierge services and luggage storage
Room features
All guest rooms at Del Castillo Plaza Hotel Pucallpa feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as first-run films and pillow menus.
Other amenities include:
  • Pillowtop mattresses and rollaway/extra beds (surcharge)
  • Baths or showers, free toiletries and hairdryers
  • 32-inch LED TVs with Netflix, streaming services and premium channels
  • Wardrobes/cupboards, first-run films and ceiling fans

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Area shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7 AM to 9 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (484 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • In a provincial park
  • On the boardwalk/promenade
  • Terrace

Spa

  • Couples treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Handrails in stairways
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • First-run films
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 1:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 per cent
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 20393735059

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Castillo Plaza Hotel Pucallpa
Castillo Plaza Hotel
Castillo Plaza Pucallpa
Del Castillo Plaza Pucallpa
Del Castillo Plaza Hotel Pucallpa Hotel
Del Castillo Plaza Hotel Pucallpa Callería
Del Castillo Plaza Hotel Pucallpa Hotel Callería

Frequently asked questions

Is Del Castillo Plaza Hotel Pucallpa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Del Castillo Plaza Hotel Pucallpa?

Self-parking and valet parking are free at this property.

What time is check-in at Del Castillo Plaza Hotel Pucallpa?

Check-in begins at 1:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Del Castillo Plaza Hotel Pucallpa?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Del Castillo Plaza Hotel Pucallpa provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Del Castillo Plaza Hotel Pucallpa located?

Located in the heart of Callería, this hotel is within a 10-minute walk of Museo Agustin Rivas and Plaza del Reloj. Parque Natural de Pucallpa is 2.5 mi (4.1 km) away.

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Del Castillo Plaza Hotel Pucallpa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 9 out of 17 reviews
Rating 8 - Good. 6 out of 17 reviews
Rating 6 - Okay. 1 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10

Good location and staff are very nice!
Stayed 2 nights in Jan 2024

10/10

A great place to stay in Pucallpa. Staff is friendly, place was clean.
Stayed 1 night in Feb 2025

10/10

Stayed 1 night in Jan 2025

8/10

Stayed 2 nights in Sep 2024

6/10

For the price it wasn’t bad. Rooms not terribly clean and the property wasn’t in the best condition but it was comfortable when the AC ran for a few hours in the room.
Stayed 1 night in Jun 2024

8/10

Decent room, but horrible beds! Staff was pleasant. I wouldn't stay for more than a couple nights - beds killed our backs.
Stayed 2 nights in Jan 2024

10/10

Stayed 1 night in Nov 2023

8/10

Stayed 1 night in Nov 2023

10/10

Stayed 2 nights in Jul 2023

10/10

Been here several times before, always a good stay. This trip I had a bacterial infection from being in the jungle earlier which required medical attention and special accommodations from the hotel. They were exceptionally gracious and helpful. Always great staff here
Stayed 2 nights in Mar 2022

2/10

Stayed 1 night in Feb 2022

10/10

Personal muy amable, hotel bien ubicado a un paso de todo. Habitación confortable. Recomendado
Stayed 1 night in Dec 2021

8/10

Stayed 3 nights in Aug 2021

10/10

Stayed 1 night in Aug 2021

8/10

La limpieza
Stayed 1 night in Aug 2021

10/10

The staff is so kind / helpful and rooms clean. I stay here every time I come through pulculpa. Thank you
Stayed 2 nights in Feb 2021

8/10

Bien
Stayed 5 nights in Nov 2019