I've traveled a lot and stayed in many hotels, and I can truly say the Henley Hotel ranks right up there with the best of the best. I cannot say one negative thing about this hotel. It exceeded every expectation - from hotel condition, customer service, staff friendliness, cleanliness, and dining.
Though we'd provided an ETA of 7PM, the staff was more than willing to work with us on getting us checked in at 2PM instead. Our room was ready for us - cozy and clean with a beautiful view of the garden. And speaking of the garden and hotel grounds...beyond phenomenal. I felt like I was staying in a country estate fit for royalty.
If you want a relaxing and peaceful environment, this is your place. It was so quiet and peaceful, we felt as though we were the only guests on the property. Staff was helpful in recommending excursions and attending to all of our needs - no request was denied.
What really warmed my heart was the last day of our stay. Specifically, due to packing up, we missed the breakfast period (7:30-10:30) and resigned ourselves to catching breakfast elsewhere. But when we arrived downstairs to check out, they'd saved us food in case we were hungry before departing! I have never had this level of service! We did NOT want to leave; and we WILL be returning.