Chaoyang Hotels with Swimming Pool

"Wonderful staff but the property needs a facelift!! Lots worn and tear.. definitely not a five stars hotel! Quite disappointing! "

"Near the Beijing embassy area. Hence very quiet at night. Good for a restful sleep. Not far from Beijing central area like palace. Staff are knowledgeable. Advised us on how to get palace tickets as we did not rebook online and online tickets were sold out on the day we wish to visit. Decent breakfast buffet. Rooms are big. Provide turn-down service and gave us eye masks! "

"Nice hotel. Very spacious room. Breakfast was great with a lot of varieties. Only negative it was not cool enough in the room. Thermostat set at 23-25 Celsius. "

"How in the world is this a 5-star hotel?!! The room (city view king bed) was not bad. However, everything was a bit of a challenge to figure out-for starters, the doors do not even have handles. I thought my key card did not work but as it turned out, I didn't push the door hard enough to open it. Just give me a door handle already. Also, above all else, the breakfast was a HUGE disappointment. The selection was PATHETIC. There was not a single hot dish with protein/meat in it. Steamed items were lukewarm at best. None of the dim sum/bao type stuff tasted like they had any meat in them, or any flavor. If you're used to a high protein low carbs diet, then you're SOL. Service was almost non-existent. You could have a stack of dirty plates on your table and nobody would come around to clean them up. The gym was small but adequate with free weights, but it was not open 24/7. The best things about this hotel was the large bathroom, the filtered drinking water, the towel warming rack, and ice available at breakfast buffet (you'd be surprised that it's almost impossible to get ice in China). The worse things are the breakfast buffet and service, the inflexible room light control design, and the lackluster ambience for a 5-star hotel. Comparing to the Pudong Shangri-la we stayed at in Shanghai, this place is barely 3.5 stars in every aspect. I chose this one because of the location (near my relatives) and the raving reviews of the breakfast buffet but I am extremely disappointed."

"vwry good hotel..."

"The rooms are extremely dated, the cleanliness standard is really poor. The linen had holes, I found hairs on my pillow. Notable build up of dust in the unit with the fridge and behind the desk. I have terrible dust allergies so this was not great. The pillows smelled and the bathroom shelves had mould as well as the grout. The taps were limescale, the bathroom amenities were almost never refilled, (toothbrush, toothpaste) the hairdryers are at least 10-15 years old. Outlets falling off, heavily stained lobby carpets and extremely old and yellowing telephones. The breakfast is 70% reheat of last night's or night befores dinner - I am 100% sure of this being true because I arrived at 6:30am for breakfast, which is when it opens, and the noodles were cold in the tray currently warming up. Breakfast options are very poor and gross, the fruit selection is even worse. If you don't know what a 5 star hotel looks like, then go ahead and book. Had to change my room because of cleaning issues, but you simply cannot fix so many management issues. This is no fault of the reception who tried their best to accommodate but if you're going to be handing yourself stars this was worse than a 3 star hotel. I've stayed in hotels across the globe and this is by far the worst. I lost numerous hours trying to resolve housekeeping failures that shouldn't be my job. Wouldn't recommend this to anyone."

"The hotel is clean, and the housekeeping service was wonderful. Our room was always organized and cleaned when we returned each day. The staff across all departments were incredibly friendly and welcoming."

"This is not at the usual standards of a US 4 seasons. More like a 3 star US hotel."

"Good location "