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I highly recommend this hotel. It's in the middle oof downtown and accessible to everything
Robert
Stayed 1 night in May 2024
Response from Preston on 5 May,2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.
Great place. Parking is a little tight but on site. Clean and comfortable stay. Staff was excellent
Eric
Stayed 2 nights in Apr 2024
Response from Preston on 30 Apr,2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.
The property was very clean and efficient. The staff was extremely helpful.
Stephen
Stayed 2 nights in Apr 2024
Response from Preston on 29 Apr,2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.
Parking was a little confusing but overall good stay
Jayden
Stayed 1 night in Apr 2024
Response from Preston on 27 Apr,2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.
10/10 Excellent
Atonya
Travelled with group
20 Apr,2024
Liked: Property conditions & facilities
Staff very nice. Check out guy very nice.
Atonya
Stayed 1 night in Apr 2024
Response from Preston on 21 Apr,2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.
Thank you for your recent stay and survey about our property! We are glad to see you enjoyed your stay and look forward to welcoming you back in the future!
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.
10/10 Excellent
Veleka
Travelled with group
15 Apr,2024
Liked: Cleanliness, staff & service, amenities
Staff was very friendly and accommodating.
Veleka
Stayed 3 nights in Apr 2024
Response from Trey Simmons on 15 Apr,2024
Thank you for your recent stay and survey about our hotel! We are glad to see you enjoyed your stay and look forward to welcoming you back in the future!
Perfect location that’s walkable to restaurants, coffee shops, and the Spectrum Stadium. Close drive to comedy zone and other entertainment venues. The hotel is very clean with professional and friendly staff. Highly recommend it and will definitely stay there again.
HIBA
Stayed 2 nights in Mar 2024
Response from Trey Simmons on 2 Apr,2024
Thank you for your recent stay and survey at our hotel! We look forward to welcoming you back in the future!
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me
10/10 Excellent
Yolanda
25 Mar,2024
Liked: Cleanliness, amenities
I rest very good and eat delicius!
Yolanda
Stayed 1 night in Mar 2024
Response from Preston on 27 Mar,2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me
Thank you for your recent stay and survey about our hotel. We are glad to see you enjoyed your stay and look forward to welcoming you back in the future!
6/10 Okay
Di
Travelled with family and small children
24 Mar,2024
Liked: Staff & service
It is noisy for the air conditioner and some low frequency noises not know where it come from. Had a bad sleep at night.
Di
Stayed 1 night in Mar 2024
Response from Trey Simmons on 25 Mar,2024
Thank you for your recent stay and survey. I am sorry to see you had issues with your HVAC and have passed that to maintenance for resolve. We hope to welcome you back in the future.
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.
10/10 Excellent
Jennifer
18 Mar,2024
Jennifer
Stayed 1 night in Mar 2024
Response from Trey Simmons on 8 Apr,2024
Thank you for your recent survey and stay about our hotel. We are glad you enjoyed your stay and look forward to welcoming you back in the future!
Our first visit to Charlotte. Beautiful, walkable and safe downtown area. We'll be back.
Jama
Stayed 2 nights in Mar 2024
Response from Preston on 18 Mar,2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.
The service was great. The hotel is around a lot of things. Parking was free. No problem to check in or out. Will be coming again.
debra
Stayed 1 night in Mar 2024
Response from Trey Simmons on 18 Mar,2024
Thank you for your recent stay and survey about our hotel! We look forward to welcoming you back in the future!
4/10 Poor
Michael
Travelled with family
16 Mar,2024
Disliked: Cleanliness
Disappointed to find our bedding and towels stained with blood.
Michael
Stayed 1 night in Mar 2024
Response from Preston on 17 Mar,2024
I would like to apologize for the issues you experienced during your stay with us. I will be sharing your feedback with our management team so they can look into your concerns,I understand there are many choices when traveling and we sincerely appreciate you choosing to stay with us. I hope the next time your travels take you to Charlotte you will give us another opportunity to earn your trust and I believe you will see a huge difference in our hotel. If there is ever anything I can do to assist in the future, please do not hesitate to contact me and I would be more than happy to assist in any way possible.
10/10 Excellent
Ana, Lawrence
Travelled with group
16 Mar,2024
Liked: Cleanliness, staff & service, amenities
The premises were beautiful, the staff friendly and helpful. The amenities were great with the onsite restaurant, and a rooftop premier lounge.
Ana
Stayed 2 nights in Mar 2024
Response from Trey Simmons on 17 Mar,2024
Thank you for your recent stay and survey about our hotel! We look forward to welcoming you back!
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.
8/10 Good
Mike
26 Feb,2024
Mike
Stayed 2 nights in Feb 2024
Response from Preston on 20 Mar,2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.
Great room great locating
Very nice room.
Bar was very nice - but expensive. I expect that at a Hilton!
Michael
Stayed 2 nights in Feb 2024
Response from Alexa on 7 Feb,2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.
Thank you so much for your recent stay and survey about our hotel! I am glad to see you enjoyed your stay; we look forward to welcoming you back in the future!
10/10 Excellent
Kenny
Travelled with partner
4 Feb,2024
Liked: Cleanliness, staff & service, amenities
I had to park offsite due to vehicle size restriction
Kenny
Stayed 1 night in Feb 2024
Response from Alexa on 4 Feb,2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.
10/10 Excellent
Nichole
1 Feb,2024
Nichole
Stayed 1 night in Jan 2024
Response from Trey Simmons on 3 Feb,2024
Thank you for your recent stay and survey about our hotel! We hope you enjoyed your stay and hope to welcome you back in the future!
From booking to arriving and during our stay…everything was seemless and the staff was amazing. Let’s start with my request prior to our arrival for my boyfriend’s celebration. They were able to accommodate our stay then vallet greeted us with a warm welcome (which helped reassure my bf his truck was in good hands). The front desk provided us with all the info we needed and we had one minor issue with the heat. When I tell you the engineer was at our door in 3 secs to fix it! Love the sense of urgency!
Well let me wrap this up. Highly recommend this hotel and there’s PLENTY of restaurants in the surrounding area. You’ll see us again ❤️
Danielle
Stayed 1 night in Jan 2024
Response from Alexa on 29 Jan,2024
am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.
Would recommend it for a Good nights-stay in Charlotte to almost anyone. Enjoyed my stay.
Sean
Stayed 1 night in Jan 2024
Response from Alexa on 29 Jan,2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.
The property was walkable for breakfast/lunch/dinner. In addition, there is full service restaurant on the premises if you chose to not walk. Could walk to the Spectrum which was a plus. However, if you chose to explore, there is a train stop directly across the street. Overall, great experience and I would patronize again.
Kiesh
Stayed 3 nights in Jan 2024
Response from Trey Simmons on 24 Jan,2024
Thank you for your recent stay and survey about our hotel! We are glad to see you enjoyed your stay and time and look forward to welcoming you back in the future!
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.
10/10 Excellent
Xiangtian
21 Jan,2024
Xiangtian
Stayed 1 night in Jan 2024
Response from Preston on 23 Jan,2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.
This Hilton is very close to NASCAR Hall of Fame and was a very nice property. Only problem was getting to the different levels of the parking garage. Beside that we would stay again.
Michael
Stayed 1 night in Jan 2024
Response from Preston on 22 Jan,2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.
6/10 Okay
Morag, Bainbridge island
17 Jan,2024
Morag
Stayed 2 nights in Jan 2024
Response from Preston on 22 Jan,2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.