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Reviews of Skytel Hotel Chengdu

4 out of 5
Skytel Hotel Chengdu
No. 15 South Railway Station West Road, Wuhou District, Chengdu

Reviews

8.8

Excellent

Rating 10 - Excellent. 9 out of 20 reviews" "
Rating 8 - Good. 9 out of 20 reviews" "
Rating 6 - Okay. 2 out of 20 reviews" "
Rating 4 - Poor. 0 out of 20 reviews" "
Rating 2 - Terrible. 0 out of 20 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alan, Mason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is quite new, affordable, clean, safe and elegant. Front desk staffs work from dawn to dusk and are very friendly. The only issue with the hotel is a bit far from either south station subway station or Dongzilin station, about 15 minutes walk. There are limited shopping and restaurants in the near vicinity within 15 minutes walk. Other than that, this hotel would be perfect.
Stayed 5 nights in Mar 2024
Response from alisa on 6 Apr,2024
Dear guest! Thank you for choosing our hotel,and give us some good comments,Wish you have a nice day!

10/10 Excellent

BO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time to stay in this hotel. Everything was perfect. I like the safe, quiet, convenient environment as well as the pleasant services. The price and provided services are very competitive in whole Chengdu area.
Stayed 2 nights in Mar 2024
Response from alisa on 6 Apr,2024
Dear guest! Thank you for choosing our hotel,and give us some good comments,Wish you have a nice day!

10/10 Excellent

BO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good surrounding environment. Rooms are very clean and daily accessories are provided. Excellent professional customer services. Breakfast choices are exceptional. Strongly recommend to all travelers.
Stayed 6 nights in Sep 2023
Response from alisa on 10 Jan,2024
Dear guest! Thank you for choosing our hotel,and give us some good comments,Wish you have a nice day!

8/10 Good

Kris, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience with this hotel is overall pleasant except that it is a bit inconvenient for public transport. Although its location is just about 6 to 8 minutes walking distance from the South Railway Station MRT. However, due to the construction site in between, the next nearest MRT is about 3 to 4 bus stops away.
Stayed 7 nights in Apr 2019
Response from FD on 26 May,2019
Dear guests, thank you for your comments and look forward to your coming again!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
This hotel is beautiful and I wish I could rate better, however, there are some negative items that I need to address. 1) Location is not ideal for tourists. It's far from both subway stations, at least 15 minutes walk. 2) Staffs don't speak English. I guess, due to a location, they probably don't expect many tourists. 3) Refrigerator in a room is not cold. I asked why it's not cold, but no one at a front desk could explain. 4) When I booked, there was no indication that I was booking a smoking or non-smoking room. As soon as I entered in a room, I smelled smoke. I asked them to change a room, but according to them, I am getting a free upgrade. Really? I didn't know that getting a non-smoking room requires a special fee. Overall, despite of cleanliness of hotel, if you are a tourist, I wouldn't recommend this hotel unless you have a car and you speak Chinese.
Stayed 1 night in Apr 2019
Response from 前台 on 14 May,2019
Dear guests, thank you for your comments. Welcome to visit us next time.

6/10 Okay

YEE TUNG

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from 前台 on 14 May,2019
Dear guests, thank you for your comments. Welcome to visit us next time.

8/10 Good

Alex, Talca, Chile

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got an executive room. Big room, very comfortable working desk with ample plugs, comfortable desk chair, and nice sitting area. The immediate neighborhood is barren, but there are convenience stores within 12 minutes walk. Subway is 15 minutes walk away. Staff is friendly, but as usual in China, very little English skills. The room tended to get a bit warm, even with the windows open (it was cool outside), and the climate control system was hardwired to heating, so not useful for cooling the place down. Internet was okay, with the usual dips at peak times in the AM and PM. With the onslaught of taxi-hailing software, hailing a standard cab is a challenge. The staff need to help out a little more there. They seem to be oblivious to the fact that foreigners probably don't have Didu hailing software on their cellular.
Stayed 3 nights in Mar 2019
Response from 前台 on 14 May,2019
Dear guests, thank you for your comments. Welcome to visit us next time.

10/10 Excellent

Louis, Melbourne Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good value large rooms good food at room service
Stayed 3 nights in Aug 2018

10/10 Excellent

Matt, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High class and luxurious hotel
The hotel is extremely modern. Incredibly comfortable bed with a variety of pillow options. The staff speak very limited English, however with the help of a translation app they are able to help with any requests. Variety of Western food options also available at breakfast. Location is also good. Would highly recommend based on the high standard and comfort of the hotel.
Stayed 1 night in Jul 2018

8/10 Good

Tammy, Hong Kong

Liked: Cleanliness, room comfort
It is a bit far from the centre, but given the taxi cost is rather low in Chengdu so it's still convenient during our stay. The hotel room was clean and rather spacious, though it was somehow a bit odd that there was no closet and instead open area for hanging clothes near the entrance. It seems that the air fan in the shower doesn't work too well also, but in a whole it was a fine room. The bed was very comfortable and in general the pricing is reasonable.
Stayed 3 nights in May 2018

8/10 Good

Yi Jen

Liked: Cleanliness, staff & service, property conditions & facilities
員工服務親切
Stayed 1 night in Mar 2024
Response from alisa on 6 Apr,2024
Dear guest! Thank you for choosing our hotel,and give us some good comments,Wish you have a nice day!

10/10 Excellent

LUI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
对酒店整體的感覺很好，有被國際連鎖五星級飯店管理訓練过的印象，房間、早餐有一定的水準，性價比高，非常抵住！只是酒店名称不易記，不利品牌的確立。
Stayed 2 nights in Sep 2023
Response from alisa on 10 Jan,2024
Dear guest! Thank you for choosing our hotel,and give us some good comments,Wish you have a nice day!

10/10 Excellent

Kenji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
料金を考えれば、とても満足しました。ホテルは良いのですが、周辺になにもないことが残念でした。
Stayed 4 nights in Jul 2023
Response from alisa on 10 Jan,2024
Dear guest! Thank you for choosing our hotel,and give us some good comments,Wish you have a nice day!

8/10 Good

Alberto

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
They call me 4 times the day of arrival to confirm what time I will arrive, not very welcome.
Stayed 4 nights in Apr 2023
Response from alisa on 10 Jan,2024
Dear guest! Thank you for choosing our hotel,and give us some good comments,Wish you have a nice day!

8/10 Good

SHIAN, SAITAMA

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食ビュッフェのメニューに白米がないのが、同行した日本人にはかなりのマイナスだったそうです。 確かに、もうちょっと品数が欲しかったですね。 他は価格を考えると最高のホテルです。夜中やっているコンビニが遠いくらいが不満点でした。
Stayed 4 nights in Feb 2019
Response from 前台 on 20 Aug,2019
Dear guests, thank you for your comments. Welcome to visit us next time.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Facilities fine, not the best staff and location
The ventilation during winter time is a problem because there's no air conditioning but only heat. If you switch off the heater then it becomes stuffy and the staff suggested to open window. Other than this overall the environment and room are good. Breakfast was sufficient with variety of Chinese and western food. The staff who received us at the concierges looked very impolite throughout without any smile and didn't give clear instruction which made you feel uncomfortable. Other staff were fine but in general didn't look very passionate and not proactive in assisting guests. The location was around 13 mins walk from mtr station. If you don't mind walking this area is less crowded then the central tourist area so you get some quietness.
Stayed 4 nights in Feb 2019
Response from 前台 on 2 Mar,2019
Dear guests, thank you for your comments. We will strengthen the training of our staff and look forward to your coming again.

10/10 Excellent

jaewook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service
性價高，酒店裝修時尚

10/10 Excellent

SAM, 台北

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點好、價格合理的酒店
這次來成都出差，客戶建議住這家距離機場大約10分鐘車程的酒店，一到酒店就覺得非常新、前台服務員態度良好房間內部也不錯，床鋪也很舒服，早餐還可以，最重要的是房價非常合理、適合出差或旅遊的朋友。