Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas, pool loungers
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Reviews of Maraya Hotel & Resort

4 out of 5
Maraya Hotel & Resort
12/2 Moo 3, T. Padaet, A. Muang, Chiang Mai, Chiang Mai

Reviews

8.8

Excellent

Rating 10 - Excellent. 95 out of 168 reviews" "
Rating 8 - Good. 53 out of 168 reviews" "
Rating 6 - Okay. 15 out of 168 reviews" "
Rating 4 - Poor. 2 out of 168 reviews" "
Rating 2 - Terrible. 3 out of 168 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Stayed 1 night in Jan 2024
Response from The Maraya Management Team on 20 Mar,2024
Dear Daniel , We are grateful that you decided to stay at Maraya Hotel & Resort. We are all very happy that your stay with us exceeded your expectations and that you had a great time overall. We sincerely hope that we will have the chance to have you stay at our hotel again in the future. Have a wonderful day! The Maraya Management Team

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of mosquitoes
Bring tons of mosquito repellent! Apply it especially during breakfast when you eat at the restaurant. Hotel should install a mosquito killer lamp or electric mosquito repellent to lessen those mosquitoes. Breakfast has 2 options - American and Thai. The staff will ask you for your choice of breakfast the night prior. Hotel location is about 10 mins from the airport but it is quite remote. There’s no convenience store nearby so you have to buy everything you need before you go back to the hotel. Staff are very helpful and accommodating. Overall, hotel is ok only for short stay if you need to stay in Chiang Mai town proper for few days.
Stayed 2 nights in Feb 2023
Response from Praewa L. on 13 Feb,2023
Dear K.MelanieThank you so much for your valuable comments. Glad to hear that you like our hotel and the services of our staff. We will try our best to maintain the hotel conditions as recommended. Hope to see you again during your next visit to Chiang Mai.With warm regards,Maraya Hotel & Resort Customer Service Team

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view Clensiness
Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Very clean and excellent service from the staff. The food was excellent and the included breakfast was very good. Wish I had stayed longer.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020
Response from Warren on 7 Apr,2020
Thank you for staying at Maraya Hotel & Resort Chiang Mai and thank you very much for your time to review.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2020
Response from Warren on 23 Feb,2020
Thank you for staying at Maraya Hotel & Resort and thank you very much for your time to review. We’re glad to hear that you like our hotel especially the room and the services. Hope we would have a chance to welcome and service you again for your next trip to Chiang Mai.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tranquil and Quiet in the third floor as we moved from noised ground floor
Stayed 4 nights in Jan 2020
Response from Warren on 5 Feb,2020
Thank you for staying at Maraya Hotel & Resort and thank you very much for your time to review. We’re glad to hear that you like our hotel. Hope we would have a chance to welcome and service you again for your next trip to Chiang Mai.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boutique resort
One of my most favorite hotels during this trip to Asia. Lovely boutique resort on the riverside not far from the city. Good atmosphere, magnificent view and great services.
Stayed 1 night in Jan 2020
Response from Warren on 2 Feb,2020
Thank you for staying with Maraya Hotel & Resort and thank you very much for your time to review. We’re glad to hear that you like our hotel especially the services of our staff. Hope we would have a chance to welcome and service you again sometimes for your next trip to Chiang Mai.

8/10 Good

Sukesh

Travelled with family
Liked: Room comfort
Family Holidays in Chiang Mei!
It was good stay overall!
Stayed 5 nights in Dec 2019
Response from Warren on 3 Jan,2020
Thank you for staying with Maraya Hotel & Resort Chiang Mai, and thank you very much for your time to review. We are glad to hear that you had a good stay with us. Hope we would have a chance to welcome and service you agian sometimes.

6/10 Okay

Dr.sorasak

Travelled with group
ที่จอดรถอันตรายเวลาถอยออกไม่มีรปภ.มาคอยโบกรถ
Stayed 1 night in Dec 2019
Response from Warren on 3 Jan,2020
Thank you for staying with Maraya Hotel & Resort Chaing Mai and thank you for the review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2019
Response from Warren on 11 Dec,2019
Thank you for staying at Maraya Hotel & Resort Chiang Mai and thank you for the review.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maraya was a lovely boutique hotel, the most outstanding thing was the service delivered by the staff, it’s the best we have ever known. The hotel was reasonably well located, short distance from the airport, and a 5 minute ride to the night bazaar/ 10 minutes to old town. The rooms were beautiful and spacious, our only issue was that our shower was cold 2 days of our stay, but the staff offered us an alternative room, but we chose to just use a shower from another room. The pool is lovely, and the garden area is very pretty, looking over the ping river. The restaurant serves a choice of set breakfasts in the morning but the staff were really helpful in preparing any of our requests. I would definitely recommend this hotel, we were made to feel very relaxed and thoroughly enjoyed staying there.
Stayed 3 nights in Nov 2019
Response from Warren on 2 Dec,2019
Thank you for staying at Maraya Hotel & Resort Chiang Mai and thank you so much for your time to review. We're glad to know that you like our hotel and services of our staffs. We would like to apologize for the inconvence about hot water. The boiler took too long time to warm up but we already had the issue fixed. Thanks to your feedback. Hope we would have a chance to welcome you again for your next trip to Chiang Mai.

10/10 Excellent

Alyssa, New York, NY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were breathtaking and the rooms were clean with lots of artwork to look at!
Stayed 3 nights in Nov 2019
Response from Warren on 21 Nov,2019
Thank you for staying at Maraya Hotel & Resort Chiang Mai and thank you so much for your time to review. We're glad to hear that you like our hotel especially the view and art works. Hope we would have a chance to welcome you again for your next trip to Chiang Mai.

10/10 Excellent

Todd, Milliken, Colorado

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and went above and beyond to help us when we were having problems with one of the excursions we had booked (not with them). The room was very clean a long with the bathroom and the grounds. The restaurant on the premises served amazing food and at a fair price and the staff were great there also. Loved the location also, close to town but far enough when you want to relax and not have all that noise this was the place to be. They also have free shuttle service that was nice to use. A++ for location, customer service, cleanliness
Stayed 5 nights in Oct 2019
Response from Warren on 30 Oct,2019
Dear Mr.Todd It was great pleasure to have a chance to welcocme and service you and your wife. We were glad to hear that you like our hotel and had a good time staying with us. Hope we would have a chance to welcome you agiain for your next trip to Chiang Mai. With warm regards,

10/10 Excellent

PeterWong, Hong Kong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel on the riverside of Chiang Mai. Nice room, wide, clean and well decorated. Very relax atmosphere and great view of the pagoda. Breakfast served in set menu with full set and good quality. They even serve Pad Thai for breakfast. Strong Wifi signal. Location a bit out of town but not too far. Only 10 minutes from city center by Grab car. Staff services were excellent. Strongly recommended.
Stayed 1 night in Sep 2019
Response from Warren on 17 Sept,2019
Thank you for staying at Maraya Hotel & Resort Chiang Mai and thank you very much for your time to review. We're glad to hear that you like our hotel, especially the view and breakfast. Hope we would have a chance to welcome and service you again for your next trip to Chiang Mai.

6/10 Okay

Loan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highlight of our stay is the staff are very friendly & helpful. We are a little bit disappointing & this is the first time in 30 years of traveling that we were charged for bucket of ice, though it is not a bit deal but it should be part of the service. Also, the breakfast is a set menu not buffet breakfast as advertised. Hope the management would review these. My opinion is to help improving your client service so don’t take it to heart
Stayed 5 nights in Aug 2019
Response from Thamolwan and Maraya Team on 11 Aug,2019
"Thank you" for choosing to stay with us and please accept my sincere apologize for any inconvenience you caused. I will certainly discuss your feedback with the team as we are indeed currently reviewing all areas to see where we can lift to even higher levels.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This charming boutique resort is located on the riverside about 4 km from city center. If you prefer a busy and noisy hotel in the middle of everything this may not be good option for you. But if you prefer beautiful resort with privacy, peaceful environment and great atmosphere but not too far from main attractions this would be the best option. Clean, quiet, good breakfast, great services and stunning view. Also very reasonable price. Strongly recommended.
Stayed 1 night in Jul 2019
Response from Warren on 2 Aug,2019
Dear guest Thank you for staying at Maraya Hotel & Resort Chiang Mai and thank you very much for the review. We're delighted to hear that you like our hotel and the services of our staff. Hope we would have a chance to welcome and service you agian for your next visit to Chiang Mai. With warm regards,

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff, sub-par management
We enjoyed our stay here very much. The staff were kind and helpful. The food was good. The pool was great. We loved the room. The only thing I would mention is that we stayed here on our honeymoon and on check-in were told our room was upgraded for our honeymoon, but only if we left a review right at that moment in front of them and that they would then need to take a picture to send to their manager of the review. The thing is that we would have left a fabulous review had it not been for that insistence on leaving a review for an upgraded room. But the request to leave one, in front of them, in order to receive the room left a bad taste in our mouths. It makes you wonder if you can trust the other reviews. Again, I would have left a great review had it not been for that because we really did enjoy our stay.
Stayed 3 nights in Jul 2019
Response from Warren on 31 Jul,2019
Dear guest Thank you for staying at Maraya Hotel & Resort Chiang Mai and thanks for the review. We’re glad that you like our hotel and like the services of our staffs. Sorry for any inconvenience caused during your stay. Hope we would have a chance to welcome and service you again for your next stay in Chiang Ma. With warm regards,

10/10 Excellent

KevNad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location out of main city. Staff very accommodating
Stayed 3 nights in Jul 2019
Response from Warren on 31 Jul,2019
Dear guest Thank you for staying at Maraya Hotel & Resort Chiang Mai and thanks for the review. I will pass you complements to our staf. About the location, you’re right that our hotel is a bit out of town, 3.8 km from Night Bazaar. Good point is the guest could stay away from busy and noisy area in the city while having quiet, more private and great atmosphere with great view of the riverside but still can reach all highlight attractions in short time. Hope you have nice trip to your next destination and wish we would have a chance to welcome and service you again sometimes. With warm regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This was an overall pleasant stay! The views are amazing and the place is very cozy. One point of feedback: make sure everything is clean. Our bedsheets didn’t seem 100% clean (ie had stuff on top of it, wasn’t totally white) - please provide new sheets in the future and clean the room fully!
Stayed 3 nights in Jun 2019
Response from Warren on 22 Jul,2019
Dear guest Thank you so much for the feedback. We’re glad to hear that you like our hotel and the services of our staff. Sorry for the bed sheet. We will take your comments for future improvement. Hope we have a chance to welcome and service you again fir your next visit to Chiang Mai. With warm regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with good services. Clean, quiet, nice room, strong WiFi signal, good breakfast, great view and resonance price. Great value for money, better than staying in the busy city wall area. Strongly recommend.
Stayed 1 night in Jul 2019
Response from Warren on 18 Jul,2019
Dear guest Thank you so much for you review. And above all, thank you for staying with us and gave us a chances to provide you the services. We’re glad that you like our hotel and services of our staffs. Your complements will be morale supports for our team to continue providing great services to customers. Hope we would have a chance to welcome and service you again for your next stay in Chiang Mai. With warm regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Quiet location. nothing much near surroundings 10mins ride to night markets breakfast comes in set meal rather than buffet style stafff were friendly & able to speak basic English well
Stayed 5 nights in Jun 2019
Response from Warren on 17 Jun,2019
Dear guest Thank you very much for your kind review. We're glad that you like the quiet location of our hotel. Our hotel is located on the bank of Ping River opposite the ancient pagoda of Wat Chedi Liam, approx 3.8 kilometers from Wieng Kum Kam. Perfect location allow the guests to enjoy quiet surrounding with great atmosphere while reaching all highlights attraction of Chiang Mai in short time. We hope you enjoy staying with us and looking forward for a chance to welcome and service you again sometimes. With warm regards,

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff is the only good thing about this place. They are so nice and try their hardest to provide good service with that they have. It’s not their fault that this “4 star” resort is cheap with everything else. The WiFi is TRASH. You can barely load Instagram and it constantly disconnects. Very cheap WiFi with slow speeds. Hot water? Never heard of it. We stayed 5 nights and every night we needed to call to try and get the hot water fixed. It was so bad. Absolutely terrible. Wanna watch TV? Nope. This place was too cheap to have any kind of network besides the standard wired free cable that has about 8 different channels and all in Thai. A “4 star” resort should have more. All the other hotels I’ve stayed at have English channels, better WiFi, and hot water. That’s basic 3 star hotel quality.
Stayed 5 nights in May 2019
Response from Praewa and the Maraya team. on 1 Jun,2019
"Thank you" for choosing to stay with us and please accept my sincere apologize for any inconvenience you caused. I will certainly discuss your feedback with the team as we are indeed currently reviewing all areas to see where we can lift to even higher levels.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great view of the Pagoda and good atmosphere of the riverside. Breakfast by the river was great and services were excellent.
Stayed 1 night in May 2019
Response from Praewa and the Maraya team. on 16 May,2019
"Thank you" for choosing to stay with us and give a wonderful compliment. We look forward to welcoming you & family back to our resort again for another stay in Chiang Mai. :)

8/10 Good

SHU KIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Maraya Hotel & Resort Management on 16 May,2019
Dear Shu Kiang Thank you so much for the review. We are so happy to hear that you like our hotel and services. Your complement will be morale supports for us to continue giving excellent services to all the guests. Wish you have a nice trip home and hope we would have a chance to welcome and service you again sometimes. With warm regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
bathroom facility & swimming pool need improveme
swimming pool was out of service in my two day staying time. bathroom water sink has water lackage in my room and the shower water is weak.
Stayed 2 nights in Apr 2019
Response from Praewa and the Maraya team. on 22 Apr,2019
"Thank you" for choosing to stay with us and please accept my sincere apologize for any inconvenience you caused. I will certainly discuss your feedback with the team as we are indeed currently reviewing all areas to see where we can lift to even higher levels.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming boutique resort This charming boutique resort is located on the riverside not far from the city. At first we had little concerns of the location since it was not in the city center. But once we get to the hotel all concerns were disappeared. The reception area was at the pavilion overlooking the pool, river and an ancient pagoda. The hotel was small but very charming and riverside atmosphere was so relaxing. The room was nicely decorated and staff services were excellent. The hotel provided free shuttle services to city center three times daily but calling Grab was just 3-4 dollars. Strongly recommended.
Stayed 1 night in Apr 2019
Response from Praewa and the Maraya team. on 15 Apr,2019
"Thank you" for choosing to stay with us and give a wonderful compliment. We look forward to welcoming you & family back to our resort again for another stay in Chiang Mai. :)

10/10 Excellent

John, Portsmouth, UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice select property away from the hustle & bustle of Chaing Mai city. Short taxi ride into town. Nice free upgrade to a superior river view room with all amenities. Nice pool in the garden. Food excellent. Great stay.
Stayed 3 nights in Apr 2019
Response from Praewa and the Maraya team. on 12 Apr,2019
"Thank you" for choosing to stay with us and give a wonderful compliment. We are delighted to learn that you have a great experience here. We look forward to welcoming you & family back to our resort again for another stay in Chiang Mai. Best regards, Praewa and the Maraya team.

10/10 Excellent

stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The BEST
Absolutely stellar!! We stayed at five hotels on our trip to Thailand and this by far the best! Amazing idyllic location, great brekkie included looking over the river to a temple. Free shuttle or a 7 minute taxi into town- away from the bustle of downtown, perfect. Already planning a trip back to Maraya
Stayed 3 nights in Mar 2019
Response from Praewa and the Maraya team. on 10 Apr,2019
"Thank you" for choosing to stay with us and give a wonderful compliment. We look forward to welcoming you & family back to our resort again for another stay in Chiang Mai. :)

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came for our honeymoon and the surprises from the hotel were so wonderful!!!! Very clean rooms !!!! The food was delicious. And the location close to the center. 5 minutes by free hotel shuttle bus! We are in love with this hotel.
Stayed 1 night in Mar 2019
Response from Praewa and the Maraya team. on 9 Apr,2019
"Thank you" for choosing to stay with us and give a wonderful compliment. We are delighted to learn that you have a great experience here. We look forward to welcoming you & family back to our resort again for another stay in Chiang Mai. Best regards, Praewa and the Maraya team.

8/10 Good

Wai Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Praewa and the Maraya team. on 4 Apr,2019
"Thank you" for choosing to stay with us and give a wonderful compliment. We look forward to welcoming you & family back to our resort again for another stay in Chiang Mai. :)

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Praewa and the Maraya team. on 29 Mar,2019
"Thank you" for choosing to stay with us and give a wonderful compliment. We look forward to welcoming you & family back to our resort again for another stay in Chiang Mai. :)

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Mar 2019
Response from Praewa and the Maraya team. on 1 Apr,2019
"Thank you" for choosing to stay with us and give a wonderful compliment. We look forward to welcoming you & family back to our resort again for another stay in Chiang Mai. :)

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall - a nice quiet hotel not too close to the city. Free shuttle into the city every morning is a convenient service. There was some miscommunication which resulted in a 1000bht cost for breakfast for 2 when we arrived before check in which was invoiced to us upon departure. This wasn’t made clear to us and there was no menu provided with pricing. The inclusive breakfast was not ideal for vegan or vegetarians with very limited choice, however Happy agreement located a few doors away were awesome. Good sized room with a nice traditional feel and views across the river.
Stayed 6 nights in Mar 2019
Response from Praewa and the Maraya team. on 19 Mar,2019
"Thank you" for choosing to stay with us and please accept my sincere apologize for any inconvenience you caused. I will certainly discuss your feedback with the team as we are indeed currently reviewing all areas to see where we can lift to even higher levels. We look forward to welcoming you & family back to our resort again for another stay in Chiang Mai.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from Praewa and the Maraya team. on 1 Apr,2019
"Thank you" for choosing to stay with us and give a wonderful compliment. We look forward to welcoming you & family back to our resort again for another stay in Chiang Mai. :)

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2019
Response from Praewa and the Maraya team. on 1 Apr,2019
"Thank you" for choosing to stay with us and give a wonderful compliment. We look forward to welcoming you & family back to our resort again for another stay in Chiang Mai. :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019
Response from Praewa and the Maraya team. on 1 Apr,2019
"Thank you" for choosing to stay with us and give a wonderful compliment. We look forward to welcoming you & family back to our resort again for another stay in Chiang Mai. :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I had nice room studio over view so and i joyed staying in maraya Hotel takes 15minute to old town havent say they have shutle service 3 times a day If you loose your room keys will charge b500 about £12.50 Hotel next to river away from hustle and bustle Maraya hotel need to more improve they service to deserve the 5 * I will stay there againg
Stayed 5 nights in Feb 2019
Response from Praewa and the Maraya team. on 23 Feb,2019
"Thank you" for choosing to stay with us and give a wonderful compliment. We look forward to welcoming you & family back to our resort again for another stay in Chiang Mai. :)

10/10 Excellent

Siva Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 5 nights in Feb 2019
Response from Praewa and the Maraya team. on 19 Feb,2019
"Thank you" for choosing to stay with us and give a wonderful compliment. We look forward to welcoming you & family back to our resort again for another stay in Chiang Mai. :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2019
Response from Praewa and the Maraya team. on 19 Feb,2019
"Thank you" for choosing to stay with us and give a wonderful compliment. We look forward to welcoming you & family back to our resort again for another stay in Chiang Mai. :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Praewa and the Maraya team. on 1 Apr,2019
"Thank you" for choosing to stay with us and give a wonderful compliment. We look forward to welcoming you & family back to our resort again for another stay in Chiang Mai. :)

10/10 Excellent

PPoon, Hong Kong

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place is very clean and staffed with very friendly people. The place is located right next to the river. Which offer a very relax environment. It’s perfect for those just want to have a leisure time. There are also couple nice restaurants close by. The place is about 20mins to the old city. I used Grab and Tu Tu to get around. Will definitely come back here next time.
Stayed 3 nights in Jan 2019
Response from Praewa and the Maraya team. on 5 Feb,2019
"Thank you" for choosing to stay with us and give a wonderful compliment. We are delighted to learn that you have a great experience We look forward to welcoming you & family back to our resort again for another stay in Chiang Mai. Best regards, Praewa and the Maraya team.

8/10 Good

Sabina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Praewa and the Maraya team on 31 Jan,2019
"Thank you" for choosing to stay with us and We look forward to welcoming you & family back to our resort again for another stay in Chiang Mai.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service Great rooms Very clean and good location
Stayed 3 nights in Dec 2018
Response from Praewa and the Maraya team on 31 Jan,2019
Thank you for your kind words of praise, I hope we will have you stay with us again in the near future. Warm regards, Praewa and the Maraya team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018
Response from Praewa and the Maraya team on 31 Jan,2019
"Thank you" for choosing to stay with us and We look forward to welcoming you & family back to our resort again for another stay in Chiang Mai.

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, tranquil spot looking over the river with a temple across. there's complimentary daily rides to the market and old city gates, recommended for couples and solo travelers.
Stayed 5 nights in Dec 2018
Response from Praewa and the Maraya team. on 31 Jan,2019
Thank you for your kind words of praise, I hope we will have you stay with us again in the near future. Warm regards,

8/10 Good

Pradeep, Singapore, sg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable hotel with excellent staff, courteous, polite, efficient and ever helpful! The hand shower in the bathroom needs to be extended as it cannot be used to wash one's hair unless on sits in the bathtub. A shuttle bus is provided three times a day to the city. 10min drive away.. the hotel is situated on the banks of the river Ping in a serene atmosphere.
Stayed 4 nights in Dec 2018
Response from Praewa and the Maraya team on 31 Jan,2019
Greetings from Maraya Hotel&Resort Chiang Mai and thank you for sharing kind review with us. Thank you for your kind words of praise and please accept my sincere apologize for any inconvenience you caused. I will certainly discuss your feedback with the team as we are indeed currently reviewing all areas to see where we can lift to even higher levels. Yours sincerely,

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Bad location
The room was beautiful but not functional. There was no hot water in the sink and I had to shave in cold water. There is a sign above the sink to wait 4-5 minutes for the hot water to come, but it never did. it is difficult to climb inside the bathtub and get out of it. No rails to hang to and I felt I am going to fall and needed my wife help to avoid imminent injury. The shower itself, with double head was fantastic. There is no wall or door out of the shower room but only net to have ventilation. However, small bugs enter the shower, and therefore the room, through these small spaces in the net and we kept the door shower closed all the time. The breakfast had 4 options including American breakfast, which sounds great. However, the portions in the breakfast were small, and we left hungry. The worst part is the location. Hotel management is aware of this problem and offer a shuttle to the city at 11:00 am, 2:00 pm and 6:00 pm, all of which are inconvenient hours when u want to go to see the city. We ended up using this so-called shuttle service only once and took taxis all the time. There was no flexibility with the shuttle time or the breakfast and generally speaking I did not feel comfortable in this beautiful hotel where management is just considering how to save themselves the fraction of the penny. With all this said, no wonder the hotel was literally empty and out of the 18 rooms only 3 were occupied. Not a good experience and will not recommend this hotel.
Stayed 3 nights in Dec 2018
Response from Praewa and the Maraya team on 3 Feb,2019
We're sorry you were unhappy. Please accept my sincere apologize for any inconvenience you caused. I will certainly discuss your feedback with the team as we are indeed currently reviewing all areas to see where we can lift to even higher levels.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great hotel, out of the hustle of Old Town a bit. It’s a quick tuk tuk or can to Old Town, and the staff and accommodations were incredible. I couldn’t have asked for anything more on this stay.
Stayed 4 nights in Nov 2018
Response from Praewa and the Maraya team. on 31 Jan,2019
Dear Stephanie, "Thank you" for choosing to stay with us and give a wonderful compliment. We are delighted to learn that you have a great experience here. We look forward to welcoming you & family back to our resort again for another stay in Chiang Mai. Best regards, Praewa and the Maraya team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff. Nice little slice of heaven! Would be back.
Stayed 2 nights in Nov 2018
Response from Praewa and the Maraya team on 31 Jan,2019
"Thank you" for choosing to stay with us and give a wonderful compliment. We are delighted to learn that you have a great experience here. We look forward to welcoming you & family back to our resort again for another stay in Chiang Mai. Best regards, Praewa and the Maraya team.