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Reviews of Thanyawintra Boutique & Spa

4 out of 5
Thanyawintra Boutique & Spa
268 Wichayanon Road, Old City, Chiang Mai, Chiang Mai

Reviews

8.6

Excellent

Rating 10 - Excellent. 32 out of 71 reviews" "
Rating 8 - Good. 30 out of 71 reviews" "
Rating 6 - Okay. 5 out of 71 reviews" "
Rating 4 - Poor. 3 out of 71 reviews" "
Rating 2 - Terrible. 1 out of 71 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Edward, Vancouver BC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location .. very central but unfortunately next to a nightclub thus music could be heard till 1 am .. pool not heated .. ice cold .. staff very helpful
Stayed 5 nights in Feb 2020
Response from TN on 15 Feb,2020
Thank you for stay with us and take your time to review our property.

8/10 Good

Van, Adelaide, South Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique, clean and right in the old city. The bar next door is a bit loud at night but hotel provided ear plugs :)
Stayed 3 nights in Jan 2020
Response from TN on 19 Jan,2020
Thank you for stay with us and take your time to review our property.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience 😊❤️ Staff went out of their way to be helpful. The boutique is stunning. Cathy
Stayed 4 nights in Nov 2019
Response from TN on 17 Nov,2019
Thank you very much for taking the time to review our property. It's always heartwarming to hear that our staff was appreciated.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019
Response from TN on 18 Aug,2019
Thank you for stay with us and take your time to review our property.

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019
Response from TN on 14 Jul,2019
Thank you for taking your time to review our property.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Jun 2019
Response from TN on 17 Jun,2019
Thank you so much for your stay with us and take the time to review our property.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Perfectly fine 3 star hotel. Good location. But noisy at times from nearby nightclub, but that closes at midnight so it’s not too bad
Stayed 3 nights in Apr 2019
Response from TN on 26 Apr,2019
We have to apologize about the noise and everything which made you feel uncomfortable. By the way we have to thank you for review our hotel, we will improve our problems.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Loved this hotel at first sight. Nice decor, great room with a nice jacuzzi tub and we opted for a room with a view which overlooked the old wall. Noise wasn’t bad from the busy street outside but in the early evening the bar next door started playing music which was so loud it vibrated the walls. This only happened one night while we stayed there but it was very hard to sleep even though we were exhausted from a busy day. They do provide ear plugs in the room, which should have been a sign in hindsight. If I knew the bar wasn’t operating or playing loud music I would definitely stay here again though. Staff was very nice and offered to call places to help us book activities. The include breakfast was ok but nothing great and wasn’t all warm when we went down so I’d skip that and go out as Chiang Mai has many great cafes.
Stayed 3 nights in Apr 2019
Response from TN on 26 Apr,2019
We have to apologize about the noise and everything which made you feel uncomfortable. By the way we have to thank you for review our hotel, we will improve our problems.

10/10 Excellent

Verified traveller

Stayed 4 nights in Apr 2019
Response from TN on 16 Apr,2019
Thank you so much for your stay with us

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2019
Response from TN on 16 Apr,2019
Thank you very much for your stay with us and take the time to review our property.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from TN on 16 Apr,2019
Thank you very much for your stay with us and take the time to review our property.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Staff and service were excellent, food was very mediocre. Breakfast was not kept hot and just not very tasty. But the staff at the breakfast buffet were very nice. We stayed at a suite, while the other people we travelled with stayed in a regular room. Honestly I find there is not too much of a difference between the 2 rooms except it’s on a higher floor, therefore with a better view. One of our group was staying 2 floors directly under our room, and in a regular room and the size between the 2 rooms weren’t that much of a difference. I was surprised as to how roomy the regular room was. Overall it is a nice hotel, but just the food was a little disappointing.
Stayed 5 nights in Mar 2019
Response from TN on 19 Mar,2019
Thank you for staying with us and review our hotel.Your feedback help us improve our service.

10/10 Excellent

PaulJaneway, Yosemite National Park, California USA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I lived all of the wooden furniture. The food was great and staff wonderful!
Stayed 2 nights in Mar 2019
Response from ICE on 15 Mar,2019
Thank you very much for taking the time to review our property. It's always heartwarming to hear that our staff at the front desk was appreciated.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Very pleasant stay. Staffs at the hotel are generous and friendly. They had our breakfast pre packed for our early flight in the middle of the night. The hotel just need to work more on the sound insulation with the windows and something to deal with the mosquitos in the area otherwise everything in this hotel is perfect.
Stayed 5 nights in Mar 2019
Response from TN on 13 Mar,2019
We have to apologize about the noise and everything which made you feel uncomfortable. By the way we have to thank you for review our hotel, we will improve our problems.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The hotel is super nice. Really awesome. The location is fine too. The only thing is outside street is noisy. Can hear the motorcycles all the time.
Stayed 1 night in Feb 2019
Response from ICE on 18 Feb,2019
Thank you very much for taking the time to review our property. It's always heartwarming to hear that and we have to apologize about your inconvenience.

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from ZN on 5 Feb,2019
We are really appreciate that you chose our hotel to serve you.

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place! Very authentic with the luxuries!
Such a cute place! Very clean and more authentic Thai style which is exactly what we were looking for! Would happily stay here again!!!
Stayed 2 nights in Jan 2019
Response from ZN on 6 Feb,2019
We are really appreciate that you chose our hotel to serve you.

8/10 Good

Wing Kwong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019
Response from ICE on 18 Feb,2019
Thank you very much for taking the time to review our property.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Fabulous looking hotel however we had a few issues. they had brand new 50inch tv but we had to get daily passwords for wifi in order to use the plus tv or Netflicks same with the WiFi on our phones only hotspot wifi. They have a beautiful pool area but it's in the shade all day no sunshine. No lobby area for relaxing outside of your bedroom. The staff very friendly the food was nice. Bar closed at 9.30 pm I wouldn't return for another stay
Stayed 4 nights in Jan 2019
Response from ICE on 18 Jan,2019
Thank you very much for taking the time to review our property. It's always heartwarming to hear that our staff at the front desk was appreciated and we have to apologize about your inconvenience.

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel
Our family stayed in a four person bunk bed room. We were very pleased with our stay. The place was very clean, and included a generous bowl of fruit upon checkin. The restaurant was very affordable - and we enjoyed our selections - excellent Fish. The pool was small but lovely looking (too cold for us to actually get in). They provided every amenity one could imagine in the room including bath robes, ear plugs, etc. Its right across the street from the old city (one of the old towers is 50 feet from the hotel door), but it is on a rather scary street to cross over. The WiFi worked - you log in once and I never had to worry about it again. The staff were very nice in helping us book some tours.
Stayed 2 nights in Jan 2019
Response from ICE on 18 Jan,2019
Thank you very much for taking the time to review our property. It's always heartwarming to hear that our staff at the front desk was appreciated.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is really fine except for the disco that is next door so the last room on the 4 of floors just next to it especially the on on the lower floors will have an issue if they want a good rest however
Stayed 5 nights in Dec 2018
Response from ICE on 3 Jan,2019
Thank you very much for taking the time to review our property. we are very appreciate about your review and happy to heard from you

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed everything about this hotel with the exception of the building next door is a bar with a band playing until Midnight every night. My room was on the end which was right next and close to hear the thumping noise.
Stayed 3 nights in Dec 2018
Response from NT on 17 Dec,2018
We are really appreciate that you chose our hotel to serve you.

10/10 Excellent

VIVIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, great service
Stayed here with my mom for our 5-day trip to Chiangmai. The staff was super friendly and helpful, the food was fantastic (the free breakfast and dinner too), the room was clean every day, the bed is comfortable and the pool is very relaxing. My only issue is that the room we stayed in is at the far end of the building, which is right next to a live music bar. The hotel had ear plugs in my room. I'm guessing other patrons have complained in the past. Everything else was so perfect that it hasn't affected my stay. The location is also fantastic. It's right outside of Old Chiangmai and close to basically all the big points in Chiangmai.
Stayed 4 nights in Nov 2018
Response from ICE on 7 Dec,2018
Thank you very much for taking the time to review our property. It's always heartwarming to hear that our staff at the front desk was appreciated

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2018
Response from ICE on 25 Nov,2018
thank you very much

8/10 Good

John, New Jersey, NJ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Location nice, but next to busy road that was hard to cross. Across the street from old town. Breakfast was average, coffee very good.
Stayed 1 night in Nov 2018
Response from ice on 21 Nov,2018
We appreciate your feedback. Thank you very much for your comment.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Will hopefully return some day. Thank you for a pleasurable stay!
Stayed 2 nights in Nov 2018
Response from ICE on 15 Nov,2018
Thank you very much for taking the time to review our property. It's always heartwarming to hear that our staff at the front desk was appreciated

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from ICE on 6 Nov,2018
thank you very much

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
New hotel everything is as it should be. Great location, next to the old city. Decent breakfast. Great staff and service, would stay their again.
Stayed 3 nights in Oct 2018
Response from ICE on 31 Oct,2018
Thank you very much for taking the time to review our property. It's always heartwarming to hear that our hotel was appreciated and we hope to service you again.

10/10 Excellent

SeanTan, Houston, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from ICE on 31 Oct,2018
Thank you very much for taking the time to review our property.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from ICE on 31 Oct,2018
Thank you very much for taking the time to review our property

10/10 Excellent

jack, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and staff,
Nicest hotel I’ve stayed in in Thailand very clean, very pleasant staff,
Stayed 1 night in Sep 2018
Response from ICE on 16 Sept,2018
We appreciate your feedback. Thank you very much for your comment.

10/10 Excellent

ERAN NISIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018
Response from ICE on 1 Aug,2018
Thank you for the 5 points which you comment to us.

6/10 Okay

jack

Liked: Cleanliness, room comfort
Disliked: Staff & service
Newish hotel, needs work
Overall a nice room, great tv, though no soap provided in bathroom. Room is generally loud on the weekends due to the live music venue next door (worth the visit). Room could benefit from some sound proofing. Staff could benefit from improving their customer service in one instance called reception with no answer, then went to reception rang the bell twice and staff did not appear. Would say at current rates the hotel is overpriced.
Stayed 4 nights in Jul 2018
Response from ICE on 1 Aug,2018
We are really apologize about our staff we will train them again for a better customer service. We hope you will forgive us this time. We will improve our hotel for your stay next time.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
隣接するバーのノイズと振動が酷く、大通りに面した部屋(あまりに酷く途中で換えてもらった)は騒音で睡眠を妨げる。
Stayed 8 nights in Dec 2019
Response from TN on 24 Jan,2020
We apologize for the inconvenience.We will solve our problem.By the way,thank you so much for stay with us and take your time to review our property.

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from TN on 23 Nov,2019
Thank you so much for stay with us and take your time to review our hotel.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
立地が少し中心部から離れているが、滞在している内にこれも有りかなと思えてきた。若い人の短期滞在だと少し不便を感じるかもしれない。ただ、隣にバー（？）があり、夜大音量の生演奏があって非常にうるさかった。また、一日だけだったけど宿泊客が夜遅くまで大声で騒いでいて眠れなかった。部屋にはジャグジーも有りゆっくり出来た。朝食は量が多くて昼食がいらないぐらいだった。全体にコストパフォーマンスはよいと思う。
Stayed 8 nights in Oct 2019
Response from TN on 23 Nov,2019
Thank you so much for stay with us and take your time to reviewe our property.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かった点 １．旧市街・ターペー門に近く、わかりやすい場所 ２．こじんまりとしたホテルで、いつも大声でうるさい団体客がいない ３．内装も落ち着く仕上げ ４．ジャグジーバスが設置 ５．朝食が例えばトースト２枚・バター・ジャム付き＋クロワッサン２個＋コーヒー・生ジュース・牛乳＋サラダ＋おかゆ又はその他チョイス＋果物３種・・食べきれませ～ン
Stayed 2 nights in Oct 2019
Response from TN on 3 Nov,2019
Thank you for stay with us and take your time to review our property.

2/10 Terrible

Ren-He

Disliked: Staff & service, property conditions & facilities
非常差!!!
剛入住時，安排我們住邊間，一開始印象就差了，進了房女友開始四處拍照，最明顯的發現主燈炮兩顆壞了，一顆還會閃阿閃那種，開始有不好的預兆，到了晚上洗澡時，女友將毛巾要掛在毛巾架時，毛巾架整個掉落，傻眼...，一開始我還懷疑是不是女友的問題，直到女友將手機照片拿出來檢視才發現，原來一開始根本沒有毛巾架，飯店人員趁我們出去的時候進來安裝的，然後那個毛巾架根本就有問題，只是放上去而已(他們八成不會想到我們真的會把毛巾放在上面)，第一晚要睡的時候，女友反映床罩好像髒髒的，我還不以為意，以為他們是換比較舊的床罩(我做過Housekeeping)，就稍微安撫他一下，但因為這邊間的關係，飯店旁邊是有駐唱的酒吧，吵到半夜12點才停，隔天，我要求換房，櫃台說沒空房，都滿的，我就開始注意入住旅客，2天下來只看到一組韓國家庭入住，根本沒其他旅客的蹤影。第二晚入睡時發現，根本沒更換床罩!!!!(註:我第二天早上有請飯店人員進去清潔)，最後要退房時，櫃台人員居然還跟我要60B的2瓶礦泉水費用，我差點氣昏頭。做個總結，這間飯店的硬體是OK的，但人非常有問題，建議入住時要想清楚。
Stayed 2 nights in Oct 2019
Response from ICE on 14 Oct,2019
We are really apologixe about your inconvenience. About the room on that date our hotel is fully booked already that is the reason why we cannont let you change the room and really sorry about all the service that made you feel unhappy. We will try to make everything better when you come next time. Best regards

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Staff & service, amenities
poor service from the reception. one of the staffs from the lobby kept trying my patience though. They consider their guests are potential thieves.
Stayed 1 night in Oct 2019
Response from TN on 13 Oct,2019
We apolopgize for anything that make you uncomfortable.We will improve our service.Thank you for stay with us and take your time to review our property.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Lo stile perfettamente thai, e la vasca idrimassaggio
Stayed 3 nights in Aug 2019
Response from TN on 3 Sept,2019
Thank you for staying with us and taking your time to review our property.

10/10 Excellent

turki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
الفندق هادئ ومريح
من اجمل الفنادق اللتي اقمت بها .. الفندق هادئ ومريح .. النظافة ممتازة .. الغرف واسعة
Stayed 3 nights in Jul 2019
Response from TN on 11 Aug,2019
Thank you so much for staying with us and take your time to review our property.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019
Response from ICE on 5 Aug,2019
Thank you for taking your time to review our property.

10/10 Excellent

MING FONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2019
Response from TN on 14 Jul,2019
Thank you for taking your time to review our property.

8/10 Good

Minhee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
부모님모시고 급히 간 여행이라서 숙소 고민이 좀 되었었는데 대체적으로 만족합니다. 위치도 타패게이트에서 그리 멀지 않은 데다 걸어서 다닐만 해서 만족스러웠습니다. 그리고 무엇보다 서비스가 좋았습니다 직원들이 너무 친절하고 좋았습니다. 다만 아쉬운 건 조식.. 먹을게 많이 없어서 그것빼고는 무난한 숙박이었습니다.
Stayed 4 nights in May 2019
Response from TN on 17 Jun,2019
Thank you very much for taking the time to review our property. It's always heartwarming to hear that our staff was appreciated.

10/10 Excellent

Cheol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
최고의 호텔
치앙마이에서 이 호텔을 선택한 것은 신의 한수라 할 수 있네요. 작은 호텔이지만 3명이 숙박하기에 적합하고 깨끗하고 넓고, 편안해서 다시 치앙마이를 간다면 다시 묵을 것입니다. 강력추천.
Stayed 2 nights in Jun 2019
Response from TN on 15 Jun,2019
Thank you very much for taking the time to review our property. It's always heartwarming to hear that our staff at the front desk was appreciated.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフのみなさんに優しく対応していただきました。日本語が少しですができるスタッフもいて心強かったです。チェンマイは初めてでしたが旧市街地から近く少し歩けばターペー門 ナイトバザールと観光でき良かったです。
Stayed 2 nights in Jun 2019
Response from TN on 15 Jun,2019
Thank you so much for your stay with us and take the time to review our property.

6/10 Okay

Verified traveller

Stayed 4 nights in May 2019
Response from TN on 28 May,2019
Thank you for staying with us and taking time for the review.

10/10 Excellent

mtk, japan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
一階でドアを開けるとすぐ外だったせいか蚊が入ってきます。あとはトイレに紙を流せないのが慣れないくらいで、その他はとても良かったです。バスタオル、フェイスタオル、スリッパ、アメニティも揃っており、ドライヤー、シャワーブース、キレイなバスタブなどなど、値段からは想像つかない設備でした。しかも朝食バイキングも付いていました！チャーハン、パン、コーンフレークなどの主食、たまご、ウインナーなどのおかず、サラダ、フルーツ数種類などこれまたこのお値段でこんなに？！とびっくり。すぐ出かける予定があったのですが、テイクアウト用のプラスチックケースもくれました。旧市街周囲の四角い大きな通りに面しており、場所も分かりやすく、向かいにセブンがあって便利です。ソンテウなどもすぐ前に止まってて楽。本当にお得感のあるよいホテルです！入らなかったけどプールも入ってみたかったです。また行くならここに泊まりたいです。
Stayed 2 nights in Apr 2019
Response from TN on 19 May,2019
Thank you very much for taking the time to review our property. It's always heartwarming to hear that our staff was appreciated.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from TN on 30 Apr,2019
Thank you so much for your stay with us and take the time to review our property.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool and the bathtub were great , room was clean and spacious , the only drawback was the noise from the nearby bar especially on Sunday
Stayed 3 nights in Apr 2019
Response from TN on 30 Apr,2019
We have to apologize about the noise and everything which made you feel uncomfortable. By the way we have to thank you for review our hotel, we will improve our problems.