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Reviews of Gran Hotel De Lago El Coca

3.5 out of 5
Gran Hotel De Lago El Coca
Camilo de Torrano y Esmeralda, Puerto Francisco de Orellana, Coca, Orellana

Reviews

9.0

Wonderful

Rating 10 - Excellent. 29 out of 46 reviews" "
Rating 8 - Good. 9 out of 46 reviews" "
Rating 6 - Okay. 6 out of 46 reviews" "
Rating 4 - Poor. 2 out of 46 reviews" "
Rating 2 - Terrible. 0 out of 46 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vinod, Weston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Pleasant rooms. Could have better room amenities.
Stayed 1 night in Mar 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The floor in the bathroom and shower was extremely slippery. I guest could fall and break an arm or worse. I recommend that the hotel supply no-slip tub mats for the showers.
Stayed 1 night in Mar 2024

10/10 Excellent

Ivan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, well located in Coca and great service
Stayed 1 night in Feb 2024

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! Our room was spotless and had everything we needed. We enjoyed the lovely outdoor area and pool and watching the fish and birds! Our meal was great and so was breakfast. Very good staff and owner checked on us and made sure we were happy. Highly recommend and in walking distance to groceries and restaurants.
Stayed 1 night in Jan 2024

10/10 Excellent

Arlen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen servicio y espacios limpios.
Stayed 1 night in Jan 2024

10/10 Excellent

EDUARDO

Stayed 2 nights in Jan 2024

8/10 Good

Stefan, Sacramento

Stayed 1 night in Aug 2023

10/10 Excellent

Stefan, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Julio Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Poor restaurant menu and terrible food. Other than that the hotel is fine. A little pricey for the location. The staff was about average. The room was very clean and good size. The room was the best part of it.

10/10 Excellent

Alexandre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel with great facilities and kind staff. Highly recommend
Stayed 1 night in Oct 2022

10/10 Excellent

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time!
The rooms were nice and large, the food was great and the staff was very friendly!
Stayed 1 night in Aug 2022

4/10 Poor

Albert de la

Travelled with family
Disliked: Staff & service, property conditions & facilities
This hotel is over priced. It has very basic rooms. The check-I’m process was horrible and took forever. Breakfast was terrible.
Stayed 1 night in Jul 2022

8/10 Good

Edoardo

Travelled with family
Liked: Cleanliness, staff & service
Calm outside city centre
Not the biggest touristic spots. A decent choice as an entry point to Yasuni
Stayed 3 nights in May 2022

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and my staff was amazing
Stayed 1 night in May 2022

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and property. Friendly staff and close to centre so easy for walking into town. Good and clean pool which is nice coming back from a long adventurous day.
Stayed 3 nights in Apr 2022

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great resort for the area. Food is good they try to offer at least some North American cuisine. Very clean. Staff are friendly and attentive.
Stayed 6 nights in Apr 2022

8/10 Good

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
This is a nicely appointed hotel in a relatively remote town. Rooms were sparkling clean and food great. One aspect that would merit improvement is linguistic skills of the staff: not a single person spoke a word of English. For a hotel that bills itself as "Gran" and - the rumor has it - the best in town - I would expect staff that can cater to international clientele.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great stop before the Amazon
We booked the hotel because we needed to spend the night before going early morning to the Amazon. Lovely staff that trot to help as much as they can. Hotel is a little bit old but overall we enjoyed
Stayed 1 night in Dec 2020
Response from Marco on 13 Jan,2021
We are glad you enjoyed your stay and hope to see you again soon. We are constantly working on new renovations striving to make your stay better. Warmly,

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is comfortable and clean. WiFi is good. The room has a desk, but no power outlet or light at the desk. The desk chair is very uncomfortable and it is the only chair in the room. These are small things, but for business travelers they can make the difference.
Stayed 1 night in Sep 2019

8/10 Good

Mateo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in Coca
Gran Hotel Coca is one of the nicer places to stay in Coca, Ecuador. It has a great pool & bar area. The rooms are spacious & wifi is great for the area. The food at the restaurant is a bit overpriced, but delicious overall. The city of Coca is a bit gritty, so you will find lots of comfort considering other options. By far the nicest hotel in the area.
Stayed 1 night in Nov 2018

6/10 Okay

roberto

Liked: Property conditions & facilities
Price too high compared with hotel condition. Nevertheless in the only good hotel in the zone
Stayed 1 night in Oct 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, and good restaurant
The food in the restaurant was very good

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel en El Coca.
Stayed 2 nights in Feb 2024

10/10 Excellent

Fernando

Business traveller
Liked: Amenities
La gente amable, las habitaciones limpias y confortables. Felicitaciones
Stayed 1 night in Oct 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Oct 2023

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor hotel de El Coca. La suite asignada estuvo muy bien.
Stayed 2 nights in Oct 2023

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien.
Stayed 1 night in Aug 2023

6/10 Okay

MARCO

Business traveller
Stayed 1 night in Jul 2023

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Realmente es el mejor hotel en El Coca, sin embargo hay cosas que mejorar como por ejemplo, un basurero adicional en la habitación aparte del que tiene el baño, revisar conexiones eléctricas (no funcionaba la secadora) y mantenimiento a los hidromasajes de las habitaciones.
Stayed 1 night in Mar 2023

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor hotel en El Coca
Stayed 1 night in Feb 2023

10/10 Excellent

Kitt

Stayed 1 night in Sep 2022

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Carlos

Stayed 5 nights in Mar 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camera ampia e pulita, menù vasto, personale molto preparato e disponibile
Stayed 3 nights in Jul 2021

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Todo excelente sobre todo limpio y el servicio muy bueno
Stayed 1 night in Sep 2020

6/10 Okay

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Dealles
Las Instalaciones son buenas, falta detalles en habitaciones como cuadros, etc. Detalles en cuarto de baño. solo hay un armador, debe haber bebidas en refrigeradora: Lo peor es el racionamiento de agua caliente .
Stayed 2 nights in Sep 2020

4/10 Poor

Juan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es lindo y acogedor, muy limpio, el servicio y emnpersonal muy atento, 100% recomendable...
Stayed 1 night in Jul 2019

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Santpazy on 30 May,2019
Dear Manuel.- Thank you very much for giving your feedback on the service provided by our facility during your stay. It is very important for us to have all the guest`s comments in order to improve our service. We hope that your experience at our hotel has been the best one. Greetings

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La comunicacion de reserva
La atnecion es buena, pero deben comunicarse con el personal por no tener en cuenta la notificacion al ingreso no tenian comunicacion y no sabian que teniamios que ingresar. Al igual cunado ya teniamos que abandonar el Hotel tampoco sabian la forma de pago y hubo controversias entre las Srtas empleadas.
Stayed 2 nights in Mar 2019

6/10 Okay

Andrés

Liked: Cleanliness, property conditions & facilities
No habiendo más...
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

little staff to attend. There is no place to have a drink. the facility is the gym are abandoned
Stayed 1 night in Dec 2018

10/10 Excellent

Vero

Moderno, pensado para gente de negocio.
La edificación moderna y cuidada. Atención muy amable, en un lugar donde no se esperaría un tipo de hotel así. Hay ejecutivos y no turistas, es posible que sea por los costos.
Stayed 2 nights in Aug 2018

10/10 Excellent

pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
vale la pena
excelente buena atención lindo hotel
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort