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Reviews of Spurs n Lace Bed & Breakfast Inn

3 out of 5
Spurs n Lace Bed & Breakfast Inn
2829 West Pikes Peak Avenue, Colorado Springs, CO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 257 out of 408 reviews" "
Rating 8 - Good. 106 out of 408 reviews" "
Rating 6 - Okay. 22 out of 408 reviews" "
Rating 4 - Poor. 12 out of 408 reviews" "
Rating 2 - Terrible. 11 out of 408 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Skyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly reception upon arrival and an unexpected and detailed tour of the house and its history. Beautiful home, and obviously well cared for.
Stayed 1 night in Feb 2024
Response from ArleneL on 8 Feb,2024
Thank you for your positive feedback. We try had to make each guest a part of our family. We look forward to having you as a repeat guest whenever you travels bring you to the Pikes Peak Region.

2/10 Terrible

Joel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scammed by the owner and Hotels.com
Travelling from Texas we were surprised to have Covid restrictions required upon our arrival. Had this been disclosed to me, clearly, during booking I would not have even considered staying at the property. Since it's not refundable by Hotels.com we lost two nights fee. We have been scammed by both the host and Hotels.com.
Stayed 2 nights in Dec 2023
Response from Arlene Lanman on 24 Jan,2024
Our Reversion Processor (Expedia) has placed our mask requirement well into the dept of the site (under Health Restrictions). We apologize for the inconvenience and have made a full refund. We apologize for our Reservation Details (Expedia) did not make the restriction more clear upfront.We appreciate you having initially selected Spurs n Lace B&B..

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from ArleneL on 8 Feb,2024
Thank you for your positive feedback. We try had to make each guest a part of our family. We look forward to having you as a repeat guest whenever you travels bring you to the Pikes Peak Region.

10/10 Excellent

Kenneth, Highlands Ranch

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location: 1 block from the main drag and 2 blocks from a great italian restaurant
Stayed 1 night in Nov 2023
Response from ArleneL on 7 Nov,2023
Yes, Thank you for your positive review. We hope the remainder of your stay was wonderful, as well. We look forward to having you as a repeat guest whenever your travels bring you to the Pikes Peak Region.

8/10 Good

JEANNETTE

Liked: Cleanliness, staff & service, property conditions & facilities
It's a little quirky, not fancy, but historic, comfortable and quiet. It was fun to talk to Arlene, the property owner, at breakfast. The food was really good.
Stayed 1 night in Oct 2023
Response from ArleneL on 21 Oct,2023
Thank you for your positive review. We hope the remainder of your stay was wonderful, as well. We look forward to having you as a repeat guest whenever your travels bring you to the Pikes Peak Region.

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2023
Response from arlene on 21 Oct,2023
Thank you for your positive review. We hope the remainder of your stay was wonderful, as well. We look forward to having you as a repeat guest whenever your travels bring you to the Pikes Peak Region.

10/10 Excellent

Carey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great historic property to stay at. Walkable distance to good restaurants. Our host Arlene was very helpful and knowledgeable about the history of the area. Wonderful breakfasts, a step up from the usual B&B fair. I would highly recommend this property to everyone.
Stayed 2 nights in Oct 2023
Response from ArleneL on 21 Oct,2023
Thank you for your positive review. We hope the remainder of your stay was wonderful, as well. We look forward to having you as a repeat guest whenever your travels bring you to the Pikes Peak Region.

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Old school basic charm. Host gave history and details of this historic home. It is old school. So expect a bed, bath and breakfast. Great location and host was friendly and informative. Quiet location and parking right in-front by the house or can park in the back drive. Easy walking distance to restaurants and shops.
Stayed 1 night in Sep 2023
Response from ArleneL on 2 Oct,2023
Thank you for your positive review. We hope the remainder of your stay was wonderful, as well. We look forward to having you as a repeat guest whenever your travels bring you to the Pikes Peak Region.

10/10 Excellent

melody

Stayed 1 night in Sep 2023
Response from ArleneL on 2 Oct,2023
Thank you for the positive feedback. Our goal is to make everyone part of our family. We look forward to having you as a repeat guest whenever your travels brings you to the Pikes Peak region.

4/10 Poor

Cindy, Lakeland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Historic home w/attentive innkeeper. However, numerous homeless people in neighborhood, boarded up houses nearby, pancake flat pillows made sleeping truly a challenge & very minimal room for suitcases due to knicknacks. Convenient to Garden of the Gods & Pikes Peak.
Stayed 1 night in Sep 2023
Response from ArleneL on 21 Sept,2023
Homeless are everywhere - less so in Old Colorado City - suggest as a guest (and not native) you voice your observation with the City of Colorado Springs. As to the pillows, the guest was alerted to the fact that additional pillows were available within the dresser within the room - of course degree of softness or harness is a personal decision (we have heard too soft, to firm, and most state just right). We are sorry the guest did not have a great stay. and we, if we knew of the discomfort, we would have taken every opportunity to make the guest more than satisfied.

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WARNING BED BUGS!! The room was dirty, carpets not vacuumed and hair in my bed. I was so exhausted after a procedure I had that day I stayed anyway and tried to cancel the second night and get a refund because I was clearly unhappy. The owner would not even consider a refund. Then I drove all the way back to NewMexico that day so exhausted and started seeing several bites on my arms and legs and my back started itching. I looked up the marks when I got home thinking it was bed bug bites and sure enough they were. I called Arlene to complain and let her know the issue and she said there was no way they had bed bugs and I could come inspect to find them and show her. A professional exterminator has to do that to find them by the way. So I started a dispute with my bank and now she is lying and saying I declined the mask policy and never stayed there.
Stayed 1 night in Jul 2023
Response from ArleneL on 11 Sept,2023
No bed bugs at this property. We meticulously clean all rooms. No bed begs reported before or after this guest's visit. If she had some bug bite, she must have brought them with her and taken it/them with her when she left. She had told her companion she did not want to be here when they arrived (she did not want to be at a Victorian home). They left two days early. We believe the "bed bug" story was a ruse to leave.

2/10 Terrible

paula

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom clean no space for cosmetics
Stayed 2 nights in Aug 2023
Response from ArleneL on 29 Aug,2023
I am sorry +the bathroom did not have a makeup table. We apologize you had to use the dresser top that was about 3-foot away. Other than the cosmetic table that it appears you had a nice stay.

2/10 Terrible

Robin

Disliked: Staff & service
Don't bother
The person who answered the door had us wait outside in the cold. After 15 minutes, we left and they woukdnt refund our money.
Stayed 1 night in Aug 2023
Response from ArleneL on 31 Aug,2023
We are sorry the guest had a bad experience mid-evening. Semi-unannounced arrival. Had tor process credit card after arrival. Credit Card company delayed access to their website. Per Ring cameras, the guest waited 13 minutes on the B&B porch, not the 30-minutes plus they told the Reversation Agency. By the time the receipt was run (13 minutes after arrival), the guest had left the property without further calling or re-ringing the doorbell (they had read the notice on the door - tele number to call, when they arrived. Bad experience all around. for both the guest and the property owner.

10/10 Excellent

John

Stayed 2 nights in Aug 2023
Response from ArleneL on 6 Sept,2023
Thank you for the positive feedback. Our goal is to make everyone part of our family. We look forward to having you as a repeat guest whenever your travels brings you to the Pikes Peak region.

4/10 Poor

Ann

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Dingy, dark, and disappointing. Unkempt exterior. The unappetizing breakfast included a fruit cup with a couple of long hairs on the plate underneath. Bathroom mat was dirty and tub mat was moldy. Having stayed in many B and B's in the U.S. and abroad, this rates at the bottom.
Stayed 3 nights in Jul 2023
Response from ArleneL on 2 Aug,2023
Thank you for your comments concerning our 1885 Victorian B&B. The exterior has recently been repainted and many wood molding replaced. We do question the hair under the plate since when the setting a deplated, an inspection of the tablecloth and accessories are carefully inspected for cleanness and when replated, another inspection by two different people occur. , Bathroom are meticulously cleaned. The mats have been removed. We hope your future travel being about what you are looking for. We believe your expectations of 1885 are higher than modern provisioning.

10/10 Excellent

Kellie

Stayed 1 night in Jul 2023
Response from ArleneL on 19 Aug,2023
Thank you for your positive review. We hope the remainder of your stay was wonderful, as well. We look forward to having you as a repeat guest whenever your travels bring you to the Pikes Peak Region.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arlene is welcoming and knowledgeable about the home and the area. Theresa made the most delicious breakfast and was very accommodating. My room was quaint and clean. The shops of Old Colorado City are just around the corner, it’s in a great location. Thanks for the hospitality, Ladies!
Stayed 3 nights in Jul 2023
Response from arlene on 25 Jul,2023
Thank you for the positive feedback. We try to make all guests a part of the family. We look forward to having you as a repeat guest whenever you travel bring you to the Pikes Peak region.

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities
Cute property located a short walk from the heart of Old Colorado City
Stayed 1 night in Jul 2023
Response from arlene on 19 Jul,2023
Thank you for the positive feedback. We try to make all guests a part of the family. We look forward to having you as a repeat guest whenever you travel bring you to the Pikes Peak region.

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, comfortable and clean.
Stayed 2 nights in Jul 2023
Response from ArleneL on 18 Jul,2023
Thank you for your positive review. We hope the remainder of your stay was wonderful, as well. We look forward to having you as a repeat guest whenever your travels bring you to the Pikes Peak Region.

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The owner met us upon arrival and was both friendly and very welcoming. Our room was comfortable and homey, quite the opposite of many soulless corporate hotel rooms. The breakfast was delicious and presented on china. It also felt good to be supporting a local, woman-owned business.
Stayed 1 night in Jul 2023
Response from arlene on 12 Jul,2023
Thank you for the positive feedback. We try to make all guests a part of the family. We look forward to having you as a repeat guest whenever you travel bring you to the Pikes Peak region.

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We chose to stay at Spurs n Lace because it was a good location for a family event we attended in Colorado Springs. The bonus was how walkable the house was to town as well as how comfortable the room and bed were. The house is very well kept and the breakfast of fruit, egg dish and cake dessert were a yummy way to start the day.
Stayed 3 nights in Jul 2023
Response from arlene on 12 Jul,2023
Thank you for the positive feedback. We try to make all guests a part of the family. We look forward to having you as a repeat guest whenever you travel bring you to the Pikes Peak region.

6/10 Okay

Steve

Travelled with partner
Liked: Cleanliness, staff & service
Arlene was very friendly and the house is in good shape for being over 130 years old. The bed is very hard and the pillows are very thin.
Stayed 1 night in Jul 2023
Response from arlene on 12 Jul,2023
We are disappointed in your rating. Thank you for the feedback. We will take your comment of our pillows under advisement. We apologize that your bed was hard. We try to make all guests a part of the family. We look forward to having you as a repeat guest whenever you travel bring you to the Pikes Peak region.

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our 3 night stay. Great Value and so convenient to everything. Arlene is a great host and her breakfast staff is so friendly and helpful. Would return for another visit. Arkansas!!
Stayed 3 nights in Jun 2023
Response from arlene on 5 Jul,2023
Thank you for the positive feedback. We are glad you had a nice stay. We look forward to having you as a repeat guest whenever you travels beings you back to the Pikes Peak region.

4/10 Poor

Kendall

Liked: Cleanliness, staff & service, property conditions & facilities
Had to wait at least 15 minutes for someone to answer the phone to get checked in.
Stayed 1 night in Jul 2023
Response from arlene on 3 Jul,2023
We are disappointed in your rating. Sorry you had to wait 15min to be checked in. We strive to make all guests part of our family. We look forward to having you as a repeat guest whenever your travels bring you to the Pikes Peak region.

10/10 Excellent

Alexa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Host was super friendly and knowledgeable if a little chatty. Lovely overnight stay with plenty of dining options nearby.
Stayed 1 night in Jul 2023
Response from ArleneL on 9 Jul,2023
Thank you for the positive feedback. We try to make all guests a part of the family. We look forward to having you as a repeat guest whenever you travel bring you to the Pikes Peak region.

10/10 Excellent

Jorge, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
My best stay ever in Colorado Springs, beautiful historical property, excellent friendly service, delicious breakfast. Will absolutely stay here again and highly recommend Spurs n Lace Bed & Breakfast Inn
Stayed 3 nights in Jun 2023
Response from arlene on 30 Jun,2023
Thank you for your positive response. We strive to make all guests part of our family. We look forward to having you as a repeat guest whenever your travels bring you to the Pikes Peak region.

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay their, and would recommend to anyone that is looking for a location to stay in that area. Host is fun and very knowledgeable, excellent experience.
Response from arlene on 20 Jun,2023
Thank you for your positive response. We strive to make all guests part of our family. We look forward to having you as a repeat guest whenever your travels bring you to the Pikes Peak region.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good, but outdated.
Great location near Colorado Ave with a few restaurants near by. Teresa, Arlene’s helper was amazingly helpful and kind. The house is oId so it has its charm. Our room was clean but the bed and pillow were old and uncomfortable. The bed had groves on both sides and the pillows were flat. Breakfast was basic, by delicious thanks to Teresa.
Stayed 2 nights in Jun 2023
Response from arlene on 20 Jun,2023
We are disappointed in your rating. We will take your upscale recommendation under advisement. We apologize that your bed had groves and pillows were flat. Glad you enjoy breakfast. We are hopeful that you will be a repeat guest whenever your travels bring you to the Pikes Peak region.

10/10 Excellent

John

Stayed 1 night in Jun 2023
Response from arlene on 13 Jun,2023
Thank you for your positive response. We strive to make all guests part of our family. We look forward to having you as a repeat guest whenever your travels bring you to the Pikes Peak region.

8/10 Good

Gary

Stayed 1 night in Jun 2023
Response from arlene on 7 Jun,2023
Thank you for your positive response. We strive to make all guests part of our family. We look forward to having you as a repeat guest whenever your travels bring you to the Pikes Peak region.

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint Bed and Breakfast with a delightful breakfast experience.
Stayed 1 night in May 2023
Response from arlene on 31 May,2023
Thank you for your positive response. We strive to make all guests part of our family. We look forward to having you as a repeat guest whenever your travels bring you to the Pikes Peak region.

8/10 Good

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and host
Stayed 1 night in May 2023
Response from Arlene Lanman on 28 May,2023
Thank you for the positive feedback. We are glad you had a nice stay. We look forward to having you as a repeat guest whenever you travels beings you back to the Pikes Peak region.

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful home, very nice host and great breakfast!
Stayed 1 night in May 2023
Response from arlene on 23 May,2023
Thank you for your positive response. We strive to make all guests part of our family and we do have cake or brownies for breakfast. We look forward to having you as a repeat guest whenever your travels bring you to the Pikes Peak region.

4/10 Poor

Diane Bleackley

Travelled with family
Disliked: Cleanliness
Needed a good clean. Bedding was faded and torn. Bedroom opened directly onto dining room. Bedroom was very stuffy. Breakfast was good.
Stayed 1 night in May 2023
Response from arlene on 20 May,2023
We are disappointed in your rating. We will take your upscale recommendation under advisement. We apologize that you thought you room was stuffy. Glad you enjoy breakfast. We are hopeful that you will be a repeat guest whenever your travels bring you to the Pikes Peak region.

10/10 Excellent

TERRY

Liked: Property conditions & facilities
Stayed 1 night in Jan 2023
Response from ArleneL on 30 Jan,2023
Thank you for your positive response. We strive to make all guests part of our family and we do have cake or brownies for breakfast. We look forward to having you as a repeat guest whenever your travels bring you to the Pikes Peak region.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Stayed 1 night in Jan 2023
Response from ArleneL on 13 Jan,2023
Thank you for your positive response. We strive to make all guests part of our family and we do have cake or brownies for breakfast. We look forward to having you as a repeat guest whenever your travels bring you to the Pikes Peak region.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Response from ArleneL on 24 Dec,2022
Thank you for your positive response. We strive to make all guests part of our family and we do have cake or brownies for breakfast. We look forward to having you as a repeat guest whenever your travels bring you to the Pikes Peak region.

6/10 Okay

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
No tv in room
Response from ArleneL on 4 Nov,2022
Thank you for your response. We strive to make all guests part of our family. We look forward to having you as a repeat guest whenever your travels bring you to the Pikes Peak region. And yes, we do not have TV in any of our rooms. 1885 era.

4/10 Poor

Steven

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
No common sitting area. Confined to your room in cooler off season.Breakfast was skimpy and unappealing. Fruit pieces and a small dab of yogurt plus a small baked onion and sausage in ramican dish.
Stayed 1 night in Oct 2022
Response from ArleneL on 29 Oct,2022
We are sorry you had higher expectations of that assigned to a Conde' Nash gold rated hotel rut experienced a higher rated Expedia B&B. At the rate we charge, we believe we provide excellent value. We regret we did not provide the expectations you anticipated.

6/10 Okay

John, Spokane

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It was like staying at my great grandmother place . You felt the welcome and cozy feel but very dated and tired . Host was helpful and friendly. We stayed 2 nights with repeat breakfasts . Not sure who eats a warm chocolate brownie with whip cream at breakfast 🤔 Great location to walk to downtown , Farmers Market on Saturday. If you want a unique step back in time 1980s and 1880s .. you may like this place !
Stayed 2 nights in Oct 2022
Response from ArleneL on 16 Oct,2022
Thank you for your positive response. We strive to make all guests part of our family and we do have cake or brownies for breakfast. We look forward to having you as a repeat guest whenever your travels bring you to the Pikes Peak region.

4/10 Poor

Jessica

Disliked: Staff & service, amenities, property conditions & facilities
This wasn’t charming or full of character, it was just shabby (and not shabby-chic.) Breakfast was terrible, served rigidly at 8 AM, and forced to sit around the table with the host while she told her own stories. Not a relaxing experience, limited privacy, not comfortable, overall depressing surroundings. I’d give it a miss.
Stayed 1 night in Oct 2022
Response from ArleneL on 12 Oct,2022
Guest had high expectations. Expecting a NEW 1885 Victorian home located within an Elite Neighborhood. The Home, itself, is well maintained and not "messy".; it is located within the Old Colorado City Historical District - overlay demands a high standard.

8/10 Good

Paulette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the food, service and company at the meals. Arlene was a wealth of information and stories.
Stayed 2 nights in Sep 2022
Response from ArleneL on 6 Oct,2022
Thank you for your positive response. We strive to make all guests part of our family. We look forward to having you as a repeat guest whenever your travels bring you to the Pikes Peak region.

10/10 Excellent

Haleigh

Stayed 1 night in Oct 2022
Response from ArleneL on 6 Oct,2022
Thank you for your positive response. We strive to make all guests part of our family. We look forward to having you as a repeat guest whenever your travels bring you to the Pikes Peak region.

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice bed and breakfast
Stayed 3 nights in Sep 2022
Response from ArleneL on 3 Oct,2022
Thank you for your positive response. We strive to make all guests part of our family. We look forward to having you as a repeat guest whenever your travels bring you to the Pikes Peak region.

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old well preserved home. Close to Old Historic downtown.
Stayed 2 nights in Sep 2022
Response from ArleneL on 28 Sept,2022
Thank you for your positive response. We strive to make all guests part of our family. We look forward to having you as a repeat guest whenever your travels bring you to the Pikes Peak region.

10/10 Excellent

Amy Parsons

Stayed 1 night in Sep 2022
Response from arlene on 2 Aug,2023
Thank you for your positive response. We strive to make all guests part of our family. We look forward to having you as a repeat guest whenever your travels bring you to the Pikes Peak region.

8/10 Good

Steve

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Sep 2022
Response from ArleneL on 21 Sept,2022
Thank you for your positive response. We strive to make all guests part of our family. We look forward to having you as a repeat guest whenever your travels bring you to the Pikes Peak region.

8/10 Good

deepthy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!!!
Stayed 3 nights in Sep 2022
Response from ArleneL on 7 Sept,2022
Thank you for your positive response. We strive to make all guests part of our family. We look forward to having you as a repeat guest whenever your travels bring you to the Pikes Peak region.

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from ArleneL on 5 Sept,2022
Thank you for your positive review. We try to make all guests to be part of our family. We look forward to having you as a repeat guest whoever your travels bring you to the Pikes Peak region.

10/10 Excellent

Jackie, Dallas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay! Arline is a wealth of information for everything locally and such a nice person. We will definitely return!!!
Stayed 3 nights in Aug 2022
Response from ArleneL on 3 Sept,2022
Thank you for your positive review. We try to make all guests to be part of our family. We look forward to having you as a repeat guest whoever your travels bring you to the Pikes Peak region.