View from property
Check availability

Reviews of Hotel Monasterio San Pedro

3 out of 5
Hotel Monasterio San Pedro
Cascaparo 116, Cusco, Cusco

Reviews

8.2

Very good

Rating 10 - Excellent. 70 out of 163 reviews" "
Rating 8 - Good. 60 out of 163 reviews" "
Rating 6 - Okay. 19 out of 163 reviews" "
Rating 4 - Poor. 7 out of 163 reviews" "
Rating 2 - Terrible. 7 out of 163 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Milagros

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience! Super convenience location. Near to principal places.
Stayed 2 nights in Dec 2023

8/10 Good

Aaron, ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Nice vibe
Stayed 4 nights in Dec 2023

4/10 Poor

Joseph

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Room was way too small
Stayed 4 nights in Oct 2023

10/10 Excellent

K G

Stayed 2 nights in Oct 2023

10/10 Excellent

Zhongyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice location and beautiful gardens inside

8/10 Good

Karin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023

8/10 Good

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little place. Very fitting to the area. Close to markets. Walking distance to lots of restaurants. Good location. 4/5
Stayed 3 nights in Jun 2023

10/10 Excellent

Josh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the location and the stay was great! Very clean and comfortable hotel
Stayed 1 night in Jun 2023

10/10 Excellent

Vicky, Sherman Oaks

Stayed 1 night in May 2023

8/10 Good

Layton, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Pictures were accurate. The place is as nice as the pictures. But along with the old world charm are noisy wooden floors. The bathrooms can get quite cold as the heat source is only in the bedroom. Friendly staff. Great location to the markets. Pretty good breakfast. Good value
Stayed 2 nights in May 2023

10/10 Excellent

Nelsons Vilis

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Carmen

Stayed 5 nights in Apr 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff

8/10 Good

Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Darci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio una estadía placentera la atención no tengo quejas una paz a la Hora de dormir súper recomendado !!!
Stayed 5 nights in Sep 2022

10/10 Excellent

Josue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in general is amazing especially Liz at the morning restaurant she was very nice and helpful.
Stayed 9 nights in Aug 2022

4/10 Poor

Liz

Travelled with family, Travelled with partner, Travelled with group
Disliked: Amenities, property conditions & facilities
No like the pictures at all, at night people be drinking outside the property so is not safe is you back from a tour at night and in the morning is a lot people and all the smell of garbage because the mercado is right cross the street, the hotel doesn’t look like the pictures at all
Stayed 1 night in Jun 2022

10/10 Excellent

Josefina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with great staff
Stayed 4 nights in May 2022

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here with my significant other for one night before going to Machu Picchu the next morning. It was relatively close to the airport and although we didn’t do much in Cusco until after Machu Picchu, it is a 10-15 minute walk from Plaza de Armas and across the street from San Pedro Market. Room was very clean, shower was nice and hot, the staff was very kind and attentive and gave us coca tea first thing when we arrived. Property itself was also cool (located in an old monastery). Not sure how safe the area around the hotel is at night, but it didn’t seem to unsafe. All in all, it was a great and affordable place to stay for one night (or more if you need).
Stayed 1 night in Apr 2022

8/10 Good

DOUGLAS

Liked: Cleanliness, staff & service, property conditions & facilities
The installation very nice , the room clean it was ok , I like the fact that it’s next to train station and only four blocks to the center of Cusco
Stayed 1 night in Dec 2021

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place!
I had such a great stay here. I would come back to stay again without hesitation. Amazing service and support!
Stayed 2 nights in Sep 2021

8/10 Good

Yuri

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice hotel, clean and cosy,, friendly and helpful stuff, excellent location, but no noise isolation at all. You can hear anything from running water in nearby room to someone walking in the corridor.
Stayed 1 night in Sep 2021

2/10 Terrible

Orhan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Think twice, be careful, look other places...
We are in a long trip and booking our hotel rooms according to info given on the Internet. Unfortunately, some of the hotels are giving wrong info and pictures on the hotels.com pages. Actually, some of the hotels are cheating us. This hotel Superior Room information was as "overlooking garden and balcony"... And some pictures you love it... When we arrived at the hotel, we have seen that the room is at the base floor, no window overlooking the garden and no balcony at all... When I have complained about the room the reception clerk told me that "we have no room like that with balcony and overlooking to garden, hotels.com inserted wrong info, you must talk with hotels.com, not with us"... Finally, the room info was absolutely wrong... Actual room was just like a jail room. No windows to see outside. When you get in the room and closed the door than you feel like you are in a jail...Superior jail room... The room at the base floor and never see the sunlight It is so cold and no any kind of heating system... Freezing all night. Plus, very noisy during the night. Some people above your room walks forward/backward in the very early morning. No way to sleep. Just stay away you are looking a room a little bit large, you want to see something through a window and without noise during the night... Think twice...
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, the service was very good and the hotel breakfast exceeded expectations. They also have security at night on the doors. The walls are a little thin (it is an old monastery) so take that into consideration when you are walking up and down the hallways. Free internet, free breakfast and beautiful property- you can't go wrong.
Stayed 6 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

8/10 Good

Bibi10, Oranjestad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly, cleaning was good and easy to walk to Plaza De Armas
Stayed 1 night in Feb 2020
Response from MONASTERIO SAN PEDRO HOTEL on 5 Mar,2020
Dear guest, Receive a cordial greeting from the Hotel Monasterio San Pedro. We appreciate your preference and the time to leave us your valuable comment that motivates us to continue providing the service that each of our guests deserves. We hope to receive it again in the future.

10/10 Excellent

Sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Grounds
Very beautiful stay. Lovely grounds. Helpful staff. Breakfast was nice.
Stayed 2 nights in Jan 2020
Response from MONASTERIO SAN PEDRO HOTEL on 30 Jan,2020
Thank you very much for taking a moment of your time and sharing your experience at the Hotel Monasterio San Pedro de Cusco, we are glad to know that your stay with us was to your liking. Our Hotel members were very encouraged to hear your comment, this type of recognition is the most important for our passion for service. I hope to welcome you in the not too distant future to this your home in Cusco.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms do not depict the photo. Not clean room - we have another booking for our return on 12/28 and we are not even going back to the hotel. We are dissatisfied. And we would rather get our credit back.. Sorry.
Stayed 1 night in Dec 2019
Response from MONASTERIO SAN PEDRO HOTEL on 11 Jan,2020
Buenos Dias Lamentamos que su experiencia no haya sido grata.

8/10 Good

RON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Hotel Monasterio San Pedro on 19 Dec,2019
Buenos Dias Quiero agradecer también por tomarse el tiempo de compartir su experiencia. Todo nuestro equipo esta complacido de saber que se llevo una buena impresión del servicio.Reciba un cordial saludo del

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great place for a reasonable price
The hotel was very clean and comfortable. It was nice to stay in such a well-maintained place for such a great price, which traveling around Cusco. It was also nice that they stored our bags between our stays, while we were on our 4-day hike.
Stayed 1 night in Oct 2019
Response from Hotel Monasterio San Pedro on 9 Dec,2019
Dear Guest; Thank you for your kind words toward our hotel. We appreciate you taking the time to give us your comments and I will be sure to share them with our staff. It was truly pleasure to have you as our guest and we hope to see you again soon.

6/10 Okay

Ann, Port Moody BC Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean hotel with no frills. Only issue is that one can hear people walking and talking in the hallway. Inspite of this i had a very pleasing stay. Short walking distance to the main square and restuarants.
Stayed 2 nights in Oct 2019
Response from monasterio san pedro hotel on 11 Jan,2020
Buenos Dias Gracias por tomarse el tiempo de compartir su experiencia. Todo nuestro equipo está complacido de saber que se llevó una buena impresión del servicio, tomaremos en cuenta su observación en cuanto a las habitaciones para ver qué podemos hacer al respecto.

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from MONASTERIO SAN PEDRO HOTEL on 11 Jan,2020
Buenos DÍas nos alegra saber que su estadía con nosotros que fue de su agrado. Nuestros compañeros del Hotel se animaron mucho al conocer su aprobación con 10. Saludos Cordiales

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from MONASTERIO SAN PEDRO HOTEL on 11 Jan,2020
Lamentamos que su experiencia no haya sido grata.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with modern bathroom in a quiet courtyard. Well positioned and friendly staff.
Stayed 3 nights in Jul 2019
Response from MONASTERIO SAN PEDRO HOTEL on 11 Jan,2020
Receive a cordial greeting from the Hotel Monasterio San Pedro. We appreciate your preference and the time to leave us your valuable comment that motivates us to continue providing the service that each of our guests deserves.

6/10 Okay

Edwin

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2019
Response from MONASTERIO SAN PEDRO HOTEL on 11 Jan,2020
Buenos Días Nos hubiera gustado saber se sus comentarios trabajaremos mas para poder mejorar en calificacion

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Mucho ruido en los pasillos!! El baño con cortinas (agregar puertas de vidrio) Las puertas de las habitaciones sellarlaa para que no penetre tanto ruido. El problema es e ruido entre las paredes de los cuartos.
Stayed 4 nights in Jul 2019
Response from MONASTERIO SAN PEDRO HOTEL on 11 Jan,2020
Buenas tardes gracias por su comentario estamos trabajando en base a su observación. Saludos Cordiales

10/10 Excellent

G.D., USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for us - next to the market and pharmacy and PeruRail office and far enough from the main plaza!
Stayed 6 nights in Jul 2019
Response from MONASTERIO SAN PEDRO HOTEL on 11 Jan,2020
Good Afternoon Thank you for taking some time and being able to provide your comment. Best regards

10/10 Excellent

CaSondra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wished we had longer
Amazing service. We were leaving before breakfast, so the staff packed us a ham and cheese sandwich, apples, and field cookies. We stopped in for coffee, then got our breakfast to go. It was the most comfortable stay, and we really enjoyed the wool blankets left inside the wardrobe. Even with the Feast of St. Peter & Paul on the square, we could barely hear it outside.
Stayed 1 night in Jun 2019
Response from MONASTERIO SAN PEDRO HOTEL on 11 Jan,2020
Thank you for taking the time to share your experience. All our team is pleased to know that he had a good impression of the service

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from MONASTERIO SAN PEDRO HOTEL on 11 Jan,2020
Buenas Tardes nos hubiera gustado que nos deje un comentario para ver en que fallamos Saludos cordiales

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from MONASTERIO SAN PEDRO HOTEL on 17 Jan,2020
Nos complace leer su puntaje nos hubiera gustado saber un poco mas acerca de su comentario

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the architecture and accessibility to the city
Stayed 2 nights in May 2019
Response from MONASTERIO SAN PEDRO HOTEL on 17 Jan,2020
thank you very much for your appreciation we hope to have you soon

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the grounds - nice and quiet. I also like how close it is to the market, grocery store and main square
Stayed 5 nights in Apr 2019
Response from MONASTERIO SAN PEDRO HOTEL on 17 Jan,2020
Thanking you once again for sharing your experience with us and hoping your next visit will be as enjoyable as the previous one.

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Cusco
Great location, friendly staff, really comfortable beds, great WiFi, and great price. Couldn't have asked for a better hotel.
Stayed 1 night in Apr 2019
Response from MONASTERIO SAN PEDRO HOTEL on 17 Jan,2020
We are pleased to read your opinion. We are glad to know that you recognized the service provided by our collaborators

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was fantastic. The monastery was very quiet and the grounds were well kept.
Stayed 5 nights in Mar 2019
Response from MONASTERIO SAN PEDRO HOTEL on 17 Jan,2020
What joy it gives us to know who had a wonderful time with us

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay— highly recommend!
This was a wonderful hotel. We stayed 7 nights and really enjoyed our stay. The hotel had wonderful gardens and courtyards. Our room was small but cozy. It overlooked the playground of the attached orphanage, so it could be loud when the kids were playing. The free breakfast was delicious and had a good variety each day. The staff was very helpful. They were very kind and polite. They contacted a tour agency for us to confirm a hotel pick up, which was very helpful. The location was great— right across the street from the San Pedro Marley with lots of fresh fruits and other vendors. We loved our stay here!
Stayed 7 nights in Mar 2019
Response from MONASTERIO SAN PEDRO HOTEL on 11 Jan,2020
Good Afternoon thanks for your comment we appreciate your time to share your experience thank you very much best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The hotel was very clean and the breakfast was tasty. The staff were very helpful and spoke good English.
Stayed 1 night in Jan 2019
Response from MONASTERIO SAN PEDRO HOTEL on 11 Jan,2020
All our team is pleased to know that a good impression was taken of the service

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine except that we arrived about 2 hours early and waited in the lobby and we were not allowed to have breakfast! They said that because our checking time was 10:00 it was late to get the breakfast, and they did not offer even the option to pay for it while we wait for checking in! That we didn’t like at all !
Stayed 4 nights in Dec 2018
Response from MONASTERIO SAN PEDRO HOTEL on 11 Jan,2020
THOUSANDS FOR BREAKFAST HERE IS ONLY 6:00 AM UNTIL 9:00 AM THEN 10.00 THERE IS NO LONGER BUT WE WILL EVALUATE THIS CASE TO GET BETTER SERVICE

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The staff was very friendly and helpful. This was a great location and price. We would definitely stay here again.
Stayed 2 nights in Oct 2018
Response from MONASTERIO SAN PEDRO HOTEL on 11 Jan,2020
I also want to thank you for taking the time to share your experience. All our team is pleased to know that a good impression was taken of the service

10/10 Excellent

Nidia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from MONASTERIO SAN PEDRO HOTEL on 11 Jan,2020
Quiero agradecer también por tomarse el tiempo de compartir su puntuacion.muy buenas esto nos hace comprender que fue un buen servicio Todo nuestro equipo esta complacido de saber que se llevo una buena impresión del servicio