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Reviews of Intro Hostels Cusco

2 out of 5
Intro Hostels Cusco
Cuesta Santa Ana 515, Cusco

Reviews

9.2

Wonderful

Rating 10 - Excellent. 15 out of 22 reviews" "
Rating 8 - Good. 5 out of 22 reviews" "
Rating 6 - Okay. 2 out of 22 reviews" "
Rating 4 - Poor. 0 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

7.0/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel. Great staff, great location, great bar. Keep in mind this is a hostel, but one of the very good ones.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed here for almost 2 weeks and loved it. Only downfall is that there is no cooking facilities. This isn’t a party hostel but is definitely social (even though the pool table is terrible). Would absolutely stay here again
Stayed 2 nights in Jul 2018

8/10 Good

thien huat jae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff speaks English and are helpful
Stayed 5 nights in Jun 2018

8/10 Good

TaylorT

Liked: Staff & service, property conditions & facilities
Nice hostel in a convient location. The staff are very friendly and super helpful. The hostel is quiet at night to get a good rest. The showers are hot and great pressure (only complaint on that is that when we arrived around 11pm after a day of hiking, the showers wouldn’t work at all. We were told that the city turns off the water sometimes so if that’s the case, it wasn’t the hostels fault, but was disappointing after a long day). The breakfast is simple but definitely good! They allow storage of your bags which is great! Overall, would definitely stay again
Stayed 1 night in May 2018

8/10 Good

hiu fung

Liked: Cleanliness, staff & service, room comfort
Good value for money
The atmosphere in Intro hostel is very community friendly,since it is modeled after ancient Incan community houses where a small community shares a common space. The individual rooms are spacious and comfortable with heaters provided, it is adequate for March. However, not the same can be said about the bathrooms, it is not heated so it is quite cold for March which has average temperature of 10deg Celsius. Hot water from shower is hot enough so its good.
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2018

10/10 Excellent

James, Luton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the charger point and lights next to bunk beds. Free coca tea available and good English speaking staff. There was lots of space in the room and lots of space out of the room to sit and socialise. Great bar!!
Stayed 1 night in Oct 2017

10/10 Excellent

Kathy, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Atmosphere
Old style hotel but very atmospheric Very good location, close to Plaza De Armas about 3mins. Close to the most important sights, shops and local pubs Friendly service, restaurant on the ground floor of the hotel. We recommend a nice walk to Sacsayhuman, great views of Cusco as well as the narrow streets of Cusco.
Stayed 1 night in Oct 2017

10/10 Excellent

Andrea, Medellin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Hostel
AMAZING! It's the little things: Electronics charging lockers; beautiful public space with outlets EVERYWHERE; extremely clean; hot showers; spacious dorms & rooms; reading light & outlet at every bed; kind & competent staff. This place was such a treat--I wish other hostels could be so thoughtful!
Stayed 1 night in Oct 2017

10/10 Excellent

Mark, Colombo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful Staff, Safe Location
I spent a short time at Intro and i was sad leaving! The staff is incredible they helped me plan all my trips and excursions to perfection. The hostel has such a friendly, fun and warm atmosphere. Everyone from the staff to the people staying there were great. Every night there was a fun activity going on: Wine and Table game, BBQ Night etc. The hostel also serves good food that is freshly prepared. The location is perfect
Stayed 1 night in Oct 2017

10/10 Excellent

Sreeram, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful Staff
The beds are super comfy & cozy! The staff are super helpful & nice, the location is great near the boardwalk & lots of good restaurants
Stayed 1 night in Oct 2017

10/10 Excellent

Joy, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Location
The check in time was the fastest. Very friendly & pleasing staff . Hospitality at its best. The service was SUPERB. Hands down, amazing, personal and personalized, attention to detail type of amazing. I have never felt so pampered and taken cared of in any hostel have ever stayed in.
Stayed 1 night in Oct 2017

10/10 Excellent

Sreeram, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hostels
This place seriously has an amazing atmosphere. Its location is excellent and I can't describe how happy I was because of the hot showers they had. I have been in Peru for the last 2 months and it is the second place with that good showers.
Stayed 1 night in Oct 2017

10/10 Excellent

Joy, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Location
The check in time was the fastest. Very friendly & pleasing staff . Hospitality at its best. The service was SUPERB. Hands down, amazing, personal and personalized, attention to detail type of amazing. I have never felt so pampered and taken cared of in any hostel have ever stayed in.
Stayed 1 night in Oct 2017

10/10 Excellent

luiyo, cusco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed stay
Intro is a beautifull place with grat breakfast. The bar serve cheap and awesome food.
Stayed 2 nights in Oct 2017

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
L'ambiance était agréable...le côté typique du pays aussi. L'humidité, le froid, le manque d'eau chaude, l'odeur de la chambre et une partie du plancher qui était pourrit étaient des points négatis.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It can be quite cold in the rooms, but everything else was just fine. Good quality for the price.
Stayed 2 nights in Jan 2019

6/10 Okay

Wilker max caio

O hostel é muito bem organizado e algumas pessoas da recepção são bem prestativas. Os pontos negativos foram a distância do centro, não ter cozinha para preparar a sua refeição e não poder entrar com bebidas, pois o hostel vende. Conversando com os outros brasileiros, acredito que não voltaria a me hospedar.
Stayed 5 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostel muito bom

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno
Muy recomendable

10/10 Excellent

María Fernanda Parga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gracias por todo
Es un lugar económico que se acomoda a las necesidades de todos, una excelente experiencia
Stayed 1 night in Nov 2017