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Reviews of Mint House Dallas - Downtown

4.5 out of 5
Mint House Dallas - Downtown
1601 Elm St, Dallas, TX

Reviews

9.2

Wonderful

Rating 10 - Excellent. 549 out of 713 reviews" "
Rating 8 - Good. 94 out of 713 reviews" "
Rating 6 - Okay. 33 out of 713 reviews" "
Rating 4 - Poor. 18 out of 713 reviews" "
Rating 2 - Terrible. 19 out of 713 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

kamilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at The Mint House was nothing short of amazing! The views from the room were breathtaking! Our room came fully equipped with everything we would ever need. The property is very well kept and a short walk from different restaurants, and site seeing. Me and my boyfriend really enjoyed our stay, and will be back for sure.
Stayed 1 night in Apr 2024
Response from Mint House Guest Care on 30 Apr,2024
It’s feedback like this that makes our day! Thank you so much, Kamilia for the kind words. It was an honor to host you, and we hope to see you again soon.

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing stay! The rooms are like one bedroom apartments; the design is beautiful and everything is very comfortable. The check in instructions were very clear and helpful to navigate the elevators. Plenty of places to walk to close by. One of the best hotel stays, highly recommend.
Stayed 3 nights in Apr 2024
Response from Mint House on 29 Apr,2024
Sounds like an amazing stay! It was an honor to host you, thanks for staying with us and we hope to see you again soon! :)

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views are fantastic and the staff very helpful and friendly
Stayed 1 night in Apr 2024
Response from Mint House Guest Care on 28 Apr,2024
Thanks so much John. We're so glad we were able to host you and appreciate your feedback! Hope to see you again soon!

10/10 Excellent

Paulina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here, can be noisy at night with the events on the 48th floor but they usually ended around 10 pm.
Stayed 2 nights in Apr 2024
Response from Mint House Guest Care on 28 Apr,2024
Thank you Paulina for sharing your feedback. It's notes like this that help us continue to improve our guest’s experiences to create memorable and seamless stays. Thank you for allowing us to host you and we hope to see you again soon.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend for downtown convenience. Room was spacious and modern. Pro level gym is a nice amenity. Chase was professional and helpful throughout the stay. Staff friendly. I’ll be back, thanks!
Stayed 2 nights in Apr 2024
Response from Mint House Guest Care on 29 Apr,2024
It’s feedback like this that makes our day! Thank you so much Dennis for the kind words. It was an honor to host you, and we hope to see you again soon.

10/10 Excellent

Marcus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was awesome
Stayed 1 night in Apr 2024
Response from Mint House on 29 Apr,2024
Sounds like an amazing stay! It was an honor to host you, thanks for staying with us and we hope to see you again soon! :)

2/10 Terrible

KeHirra

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
Horrible stay worse staff ever!!!
Stayed 1 night in Apr 2024
Response from Mint House on 29 Apr,2024
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really dope spot .. the location is great lots of bars mall within 15 mins I will be coming back
Stayed 2 nights in Apr 2024
Response from Mint House on 29 Apr,2024
Aw, thanks! You're making us blush! We're so grateful to have fantastic guests like you! Please come back and see us any time! :)

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing gem of a property! Check in was seamless and the room is great!
Stayed 1 night in Apr 2024
Response from Mint House on 29 Apr,2024
Aw, thanks! You're making us blush! We're so grateful to have fantastic guests like you! Please come back and see us any time! :)

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming with a great view. Very convenient to many venue's in the area. Great restaurants on site.
Stayed 1 night in Apr 2024
Response from Mint House on 29 Apr,2024
Aw, thanks! You're making us blush! We're so grateful to have fantastic guests like you! Please come back and see us any time! :)

10/10 Excellent

Krisztina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at Mint House. Beautiful view, attentive service, safe and comfortable.
Stayed 1 night in Apr 2024
Response from Mint House Guest Care on 29 Apr,2024
It’s feedback like this that makes our day! Thank you so much Krisztina for the kind words. It was an honor to host you, and we hope to see you again soon.

10/10 Excellent

Aqeel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Views was amazing!!
Stayed 1 night in Feb 2024
Response from Mint House on 29 Apr,2024
Aw, thanks! You're making us blush! We're so grateful to have fantastic guests like you! Please come back and see us any time! :)

10/10 Excellent

Sharell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice stay for my family. The apartment was clean with an update look of modern style. The view was amazing at night. I would recommend and would definitely stay here again.
Stayed 3 nights in Apr 2024
Response from Mint House on 29 Apr,2024
Aw, thanks! You're making us blush! We're so grateful to have fantastic guests like you! Please come back and see us any time! :)

10/10 Excellent

Jeremy

Excellent
Stayed 2 nights in Apr 2024
Response from Mint House on 29 Apr,2024
Aw, thanks! You're making us blush! We're so grateful to have fantastic guests like you! Please come back and see us any time! :)

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the property! Amazing views. It was home away from home. Walking distance from great restaurant locations. We felt safe. My only issue is, we should have stayed longer !! The bed was so comfy. The decor in the room…just everything we could have asked for.
Stayed 2 nights in Apr 2024
Response from Mint House on 29 Apr,2024
You were a fantastic guest! I’d be glad to host again anytime. They took great care of my place, left it clean and tidy, and was a pleasure to speak with. Highly recommended! Thank you from all of us at Mint House!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Mint House on 29 Apr,2024
Aw, thanks! You're making us blush! We're so grateful to have fantastic guests like you! Please come back and see us any time! :)

10/10 Excellent

Christina, Los Angeles

Travelled with partner
Liked: Staff & service, property conditions & facilities
What a great hotel! I loved that it was on the top two floors of a skyscraper. The room was tasteful and had everything we needed for a great trip to Dallas for the Total Eclipse.
Stayed 4 nights in Apr 2024
Response from Shayla H. on 10 Apr,2024
Thank you for staying with us at Mint House! We appreciate your feedback!

10/10 Excellent

Angie

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Shayla H. on 11 Apr,2024
Thank you for staying with us at Mint House! We appreciate your feedback!

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Shayla H. on 10 Apr,2024
Thank you for staying with us at Mint House! We appreciate your feedback!

10/10 Excellent

Kiyomi

Travelled with partner
Liked: Amenities
We will recommend our friends of cause but most importantly we will be back again to this beautiful & fantastic place Mint House again & again x❤️
Stayed 3 nights in Apr 2024
Response from Shayla H. on 9 Apr,2024
Thanks so much. We're so glad we were able to host you and appreciate the kind words! Hope to see you again soon!

8/10 Good

Gerard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very different experience. Self catering one bed apartment on 49th floor with super view. Underground parking very good, though expensive. Kitchen not bad: hob, microwave, fridge, etc. suits a couple well. Large communal kitchen/lounge could be useful for groups to meet up, dine and watch TV. Excellent location on Elm St. Takes a day or so to get used to elevators and the 6 digit code rather than a key needs practice. Restaurant on 48th floor has super view, but food is of average quality and too expensive. I guess you're paying for the view, though apartment had a great one too. Staff at desk on 48th floor were very helpful.
Stayed 5 nights in Apr 2024
Response from Shayla H. on 9 Apr,2024
Thanks so much. We're so glad we were able to host you and appreciate the kind words! Hope to see you again soon!

10/10 Excellent

GUNNELISE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
See above
Stayed 1 night in Apr 2024
Response from Shayla H. on 9 Apr,2024
Thank you for staying with us at Mint House! We appreciate your feedback!

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean, great amenities and restaurants and bars close by. I would definitely reccomend to anyone going to Dallas
Stayed 1 night in Apr 2024
Response from Shayla H. on 9 Apr,2024
Thanks so much. We're so glad we were able to host you and appreciate the kind words! Hope to see you again soon!

10/10 Excellent

Jean

Stayed 2 nights in Apr 2024
Response from Mint House on 29 Apr,2024
Sounds like an amazing stay! It was an honor to host you, thanks for staying with us and we hope to see you again soon! :)

10/10 Excellent

Gregory

Travelled with family, Business traveller
In down down Dallas Area was very clean Location was walkable to dinner time Private bar area for customers
Stayed 3 nights in Mar 2024
Response from Shayla H. on 7 Apr,2024
Thank you for staying with us at Mint House! We appreciate your feedback!

10/10 Excellent

Sergio, Amarillo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great views from the room of the area.
Stayed 2 nights in Mar 2024
Response from Shayla H. on 7 Apr,2024
Thank you for staying with us at Mint House! We appreciate your feedback!

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Shayla H. on 7 Apr,2024
Thank you for staying with us at Mint House! We appreciate your feedback!

10/10 Excellent

Elshia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mint house is exquisite... would highly recommend. Customer service was top tier. Will definitely stay again on my next visit to Dallas.
Stayed 2 nights in Apr 2024
Response from Shayla H. on 7 Apr,2024
Thanks so much. We're so glad we were able to host you and appreciate the kind words! Hope to see you again soon!

10/10 Excellent

daisy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is best room I ever stayed, we were booked 2 bedroom suite, full kitchen, washer and dryer were clean and efficiently. We were stayed floor 50th, it is top floor of the tower, every room had great viewpoint! Feels super secure, because you need security code to enter the garage and access the elevator and suite.
Stayed 1 night in Apr 2024
Response from Shayla H. on 7 Apr,2024
Thanks so much. We're so glad we were able to host you and appreciate the kind words! Hope to see you again soon!

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Shayla H. on 2 Apr,2024
Thank you for staying with us at Mint House! We appreciate your feedback!

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Shayla H. on 1 Apr,2024
Thank you for staying with us at Mint House! We appreciate your feedback!

10/10 Excellent

Lori

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent wish we had a little more sugar for our coffee everything was neat, clean, beautifully presented. I loved that I was acknowledged by my name upon check, couldn’t have asked for a better stay.
Stayed 2 nights in Mar 2024
Response from Shayla H. on 29 Mar,2024
Thank you for staying with us at Mint House! We appreciate your feedback!

10/10 Excellent

Antone

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was extremely impressed. Chase and the staff made the stay incredibly comfortable. it was a unique experience and I will definitely be back.
Stayed 2 nights in Mar 2024
Response from Shayla H. on 29 Mar,2024
Thank you for staying with us at Mint House! We appreciate your feedback!

10/10 Excellent

Kavina

Liked: Cleanliness, amenities, property conditions & facilities
We loved everything about our stay. Great customer service . Beautiful view. Comfortable stay.
Stayed 3 nights in Mar 2024
Response from Mint House on 27 Mar,2024
So glad you love the city as much as we do! Thank you again for staying with us, hope to see you again soon! :)

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Great location and beautiful room! Only downfall is the lack of onsite support, it was frustrating when our code to enter our room did not work and we were stuck on the phone with the customer service for 30 minutes, causing us to cancel our dinner reservations.
Stayed 2 nights in Mar 2024
Response from Mint House on 27 Mar,2024
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Mint exceeded any and all expectation. It’s remarkably clean and smells wonderful, the rooms have incredible views WAAAYYYY above the city, the shower and bathroom was gorgeous, and common area is genuinely useful. We will absolutely be returning and encouraging anyone and everyone we know to do the same. Thanks for a great stay!
Stayed 2 nights in Mar 2024
Response from Shayla H. on 24 Mar,2024
Thanks so much. We're so glad we were able to host you and appreciate the kind words! Hope to see you again soon!

10/10 Excellent

Jesse

Our stay was excellent we absolutely loved it.
Stayed 1 night in Mar 2024
Response from Shayla H. on 24 Mar,2024
Thanks so much. We're so glad we were able to host you and appreciate the kind words! Hope to see you again soon!

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for downtown activities. Can't beat the views out of those upper "penthouse" windows!!
Stayed 1 night in Jan 2024
Response from Shayla H. on 23 Mar,2024
Thank you for staying with us at Mint House! We appreciate your feedback!

4/10 Poor

Ethan

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Shayla H. on 23 Mar,2024
Thank you for staying with us at Mint House! We appreciate your feedback!

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay here every time I come to Dallas. Everything was convenient. I always felt safe. Everything was clean and the view was spectacular!
Stayed 2 nights in Mar 2024
Response from Mint House Guest Care on 19 Mar,2024
Thank you, Melissa! We're so grateful to have fantastic guests like you! Please come back and see us any time!

10/10 Excellent

Keven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mint House Guest Care on 19 Mar,2024
Thank you, Keven! We're so grateful to have fantastic guests like you! Please come back and see us any time!

6/10 Okay

Krystal

Stayed 1 night in Mar 2024
Response from Shayla H. on 7 Apr,2024
Thank you for staying with us at Mint House! We appreciate your feedback!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Modern and great value for the price. I would stay here again
Stayed 2 nights in Feb 2024
Response from Mint House on 17 Mar,2024
Sounds like an amazing stay! It was an honor to host you, thanks for staying with us and we hope to see you again soon! :)

10/10 Excellent

Travis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous city views and great room.
Stayed 2 nights in Mar 2024
Response from Mint House on 17 Mar,2024
Sounds like an amazing stay! It was an honor to host you, thanks for staying with us and we hope to see you again soon! :)

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Views from the 49 Floor were spectacular.
Stayed 6 nights in Mar 2024
Response from Mint House on 17 Mar,2024
Sounds like an amazing stay! It was an honor to host you, thanks for staying with us and we hope to see you again soon! :)

10/10 Excellent

Salma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Our room was so clean, cozy, and the ambiance was excellent. Would definitely stay here again!
Stayed 4 nights in Mar 2024
Response from Mint House on 13 Mar,2024
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

10/10 Excellent

Prisca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Mint House on 13 Mar,2024
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern and sexy vibe. Will be back
Stayed 1 night in Mar 2024
Response from Marchie B. on 7 Mar,2024
Thank you for staying with us! We appreciate your feedback.

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, property conditions & facilities
This place was perfectly located to walk all around Dallas! Beautiful, clean and amazing views. If I’m ever back in Dallas, I would definitely stay here again.
Stayed 5 nights in Feb 2024
Response from Marchie B. on 5 Mar,2024
Thank you for staying with us! We appreciate your feedback.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and great location
Stayed 5 nights in Feb 2024
Response from Mint House on 13 Mar,2024
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)