Romantic Hotels in Mexico

"Fun atmosphere "

"Clean and beautiful "

"The staff was super kind and helpful. We thought the food was good, not sure what other reviewers complained about. The property is 20 years old so you notice a little wear and tear but most of all it was great. Rooms were spacious for family of 4. Our only complaint was they do try to upsell a lot and join infinity group or buy spa services. Overall it was a wonderful stay and I would recommend for families."

"The shower had mold , the fan in the bathroom not working and the room smells horrible and I call front desk the only thing they did spray the room and after 30 minutes the room smells awful again "

"The grounds were lush and green with creatures roaming throughout. Pools were great, ample food options but challenging to get into the more desirable restaurants. The buffets were better than others I've had at all inclusuves. Location adjacent to Xcaret was a plus and easily walkable for park activities. I had a great short massage in the spa. The kids loved it! "

"Perfect for a family with children. The hotel’s public spaces were beautiful and everywhere I went I saw staff cleaning. Our room was simple but spacious and absolutely spotless. We mostly ate at the buffet because there were lots of options to meet everybody’s taste and they had different themes each night. The food was fresh and they had things like pasta stations, omelette stations, a carving station at night, and a fajita station at lunch. We ate at the Mexican restaurant too, it was a little hit and miss. I wish the food there wasn’t so toned down for tourists. The main pool is a good size, they serve tacos by the pool at lunch and they are delicious. The beach is gorgeous. FYI the water tends to have strong currents so you can’t go very far into the water, but we had fun splashing around in the waves. The kids pool area with slides was partially closed during our visit, but it wasn’t an issue. There are exercise classes, sports and entertainment like dance classes by day. At night there’s things like live music, one night there was a fire dance show on the beach. "

"Very impressed I will definitely be coming back here."

"Rooms were great. Staff is very professional. Food is okay, no Indian veg options. Luggage was brought to room upon check-in. At check-out time, we were asked to bring luggage to front-desk. Loved the beach by the hotel. Family had good time. "

"Customer service and communication needs a revamp"