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"Clean room, friendly staff, great location and facilities. I highly recommend staying at this hotel."

"A peaceful environment good for vacation."

"I really appreciate the shuttle bus driver and the lady that greeted us at the front of the hotel. Once we got to Kwawguichiko Station, we are exhausted and overwhelmed but as soon as we headed to the shuttle bus our driver took our suitcase and we felt safe and taken care of. Check-in was very smooth to our surprise and everything about our stay was perfect. Thank you to the hotel and staff for making everything wonderful. The only surprise was that the check-out time was 10 am. That was inconvenient and out of the ordinary for us as it is earlier than most other hotels. I hope the hotel can reconsider to have check-out at 11 am like other places."

"The room was spacious and clean with a beautiful/perfect view of Mt. Fuji. We will come back again!"

"clean room, friendly staffs, would stay again"

" Very friendly and helpful staff. Rooms were extremely comfortable. Great location. "

"As many have said, an older and a newer building. Technically it is a business hotel, not a resort. I was in the newer and it was great. The views of Fuji were incredible from the 3rd floor. The onsen is clean with an external pool with a view. The breakfast is about half ja of Japanese style dishes and half random Western foods. The staff were all relatively friendly and helpful."

"The staff is really friendly and the mount fuji view from the hotel is amazing "

"Room was clean and staff was helpful."