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"Rooms are very very dated and in need of an upgrade bathroom chipped tiles and dirty grout generally very old and worn "

"Clean rooms, friendly staff willing to help. Breakfast OK but similar to Premier Inn buffet, expected more from this quality hotel."

"The room was clean and had everything you would expect. The iron was not good. The room was poorly lit (no overheard lighting, just lamps). The parking was organised (£20 per day), but finding out if there’s any spaces beforehand is not possible, you have to go in there to check. If there aren’t any spaces, then you’ll have to park in the NPC around the corner (~£40 per day). "

"Apartment was clean and spacious exactly what we needed as a family of 4. There was a comprehensive folder of information in the apartment which was helpful. The apartment was within a 10-15 minute walk of the city centre attractions, free parking under the apartment was also what attracted us to book."

"Great hotel in York old town. "

"Beautiful hotel, great location. Rooms are clean and roomy. Breakfast is good quality especially the full English."

"Lovely variety in the breakfast buffet, with all dishes being regularly topped up. The staff with whom we interacted were all absolutely lovely, from reception to cleaning staff ~ nothing was too much trouble, and smiles all round. "

"Everything was spot on handy for the shops the pickled sprout restaurant was excellent and so was breakfast plus handy parking"

"Great breakfast and awesome staff. Small gripe that the rooms could do with an upgraded TV allowing screencast or streaming and possibly a mini fridge (might be available in upgraded room) but overall this is hotel is great"