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Reviews of Garden Residents Uttara - Lake View

3 out of 5
Garden Residents Uttara - Lake View
House- 30, Road- 20, Sector- 3, Uttara, Dhaka, Dhaka

Reviews

6.4
Rating 10 - Excellent. 5 out of 34 reviews" "
Rating 8 - Good. 9 out of 34 reviews" "
Rating 6 - Okay. 11 out of 34 reviews" "
Rating 4 - Poor. 3 out of 34 reviews" "
Rating 2 - Terrible. 6 out of 34 reviews" "

5.6/10

Cleanliness

7.0/10

Staff & service

5.0/10

Amenities

5.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mahmudul

Travelled with family
Liked: Property conditions & facilities, room comfort
Great value for money
Hotel staffs were very helpful and friendly. Airport pick up and drop off services were awesome. Food from restaurant were very tasty. As we checked in late, we were very happy that they served our very late night 12:30am order.
Stayed 1 night in Dec 2022

2/10 Terrible

MARUF

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothy
Stayed 1 night in Dec 2021

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible stay at the hotel. Bathroom was filthy and uncomfortable. Mosquitoes everywhere.
Stayed 1 night in Mar 2018

2/10 Terrible

AHMED

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too many mosquitos
There were so many mosquitos in the room, the 3 residents were all bit numerous times. We were all bitterly disappointed with this hotel. In fairness, one of the porters came and sprayed probably a full can of mosquito spray around the room, but it didnt make a massive difference. I would not stay here again.
Stayed 1 night in Feb 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
One night at Garden Residence
We had rented two rooms. One with cement floor another with carpet. We found both our room floors dirty. Carpet very old and dirty. Washroom wet at all times. In one room there was no curtains to separate the bath area from the toilet. So, the whole washroom becomes wet after a shower. Got bitten by mosquitoes. My room was not protected by net on the windows against mosquitoes. However, staff was amazing, was always ready to help. 24 hour reception was available. Room service was prompt. Food was excellent. But you have to wait like 45 mins after you order food. Shuttle bus free for airport drops. 20 mins to international airport.
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dhaka review
Not very clean but rather good value for the price . Also as no proper taxis exist in Dhaka is very necessary to always call Uber to go anywhere....hotel has a free airport shuttle however .
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Liked: Room comfort

2/10 Terrible

Mahbub

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience
Firstly,i've booked a single room and paid for that,but when i went to stay they said they don't have any record of my booking!! Gave me some lame excuses and made me wait there for 15 minutes or more. They made another mistakes by giving me a double room then again asked me to wait then offered me a single room. Finally when I entered into that room i was shocked looking at room condition..it was very bad and there was no towels in that room!!! The service was awful. I wouldn't recommend this hotel to anyone.

10/10 Excellent

Dr Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff & hotel
Wonderful from start to finish. The hotel provided a free and punctual airport pickup and drop service. Each of the staff are VERY accommodating, professional and polite. Breakfast and an additional extensive room service menu is provided, both of very good quality. The family room we stayed in was HUGE and despite being so close to the airport (literally 2 minutes, traffic-free drive) we heard no outside noise. King beds were provided with comfortable mattresses. The air conditioning and fans were most welcome. There are plenty of restaurants, cafes, malls and pharmacies in the immediate area around the hotel. Highly recommended for business travellers, tourists and families. Very safe area and clean hotel. Will be staying here again in the near future.

6/10 Okay

Kabir, Birmingham

Liked: Room comfort
Disliked: Staff & service
Very bad experience
I had a 10am flight with small children and could have travelled from Sylhet on Emirates bus FREE. Instead I thought I would go the day before and relax. I told the hotel staff several times "No wake up calls" as I'd had bad experience before. They still called me at 03:40 in there morning, after which I did not sleep at all! I had spent 10,000BDT on travel and 3,800BDT on the room JUST so I could relax and the hotel didn't let me do this. So my 13,800BDT was wasted and I could have come with the free bus. I am a grown person and have gone through my life without the hotel's wake up call. Everyone has a mobile phone and therefore am alarm clock. If I miss my fligh because I said "No call" then that's my problem, not the hotel's. In any case, why is a wake up at 03:40 necessary for a 10:15am flight when the airport is only 5 minutes away!?

8/10 Good

Mohammad Sharif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice for short business/family trips
Their service met my expectation. The cafeteria downstairs served delicious meal, this was very useful since I didn't want leave the hotel for dinner. There were plenty of staff. The air conditioning of my room didn't work the first night. When I told the staff about this, they changed my room immediately. Their complementary airport pickup and drop service was really helpful. I plan to stay here also in my next visit.

6/10 Okay

rezwana, atlanta

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Very close to airport
The room was very unclean and so was the bathroom. The bathtub condition was terrible. The beds weren't as clean as expected.

6/10 Okay

Hirak

Liked: Staff & service

6/10 Okay

Verified traveller

6/10 Okay

michael, Kennewick wa, usa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great service.
Expected better breakfast. Bathrooms were not clean enough. Stingy with towels. Mothballs everywhere in first room. The two rooms were not identical. But prices were

6/10 Okay

Michael, Bellevue

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good price, free airport pickup, free breakfast
Needed a quick crush, after arriving to airport past midnight. This is one of the closest hotels to the airport and they offer free pickup. I had to call for pickup after arrival and they came in 10-15 minutes. Not bad. Counting free breakfast, it's a very inexpensive stay. However you get what you paid for, the room and furniture are very rundown. The neighborhood is ok, by Dhaka low standards

4/10 Poor

Mohammed Bablur, London

Disliked: Property conditions & facilities, room comfort
Good location for airport, but very poor service
The hotel is conveniently located close to the airport. Free shuttle service was helpful and room size was reasonable. However, there was no or very limited hot water and toiletries were very poor quality. We were told initially that they no cereal for breakfast, but staff agreed to get it from shop. He returned without cereal but spent 60 Taka for rickshaw fair. It turned out later that they had cereal in the restaurant.

8/10 Good

M R, Mumbai

Liked: Staff & service, room comfort
nice place to stay near airport
Good location, just 1km away from airport. They provided me a free pick up from airport at very last minute notice. Staffs are very nice and helpful. It has some maintenance issues like lobby area in upper floors are messy. Some walls has plastic paints coming off. Continental complementary breakfast. recommended.

8/10 Good

Sanjay, Kolkata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BD Visit
Great stay @ affordable price, all hotel staffs are very courteous & ready to help

8/10 Good

Abdul, New york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to Dhaka airport
I like the hotel since very close to airport, free ride between hotel and airport, discounted price and their food.

8/10 Good

michiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been using this hotel more than years because this is really convenient, the really reasonable cost, the staffs are friendly, and they are punctual and responsible for help us to reach the airport safely. the manager of this hotel is really caring person.
Stayed 1 night in Feb 2024

10/10 Excellent

michiko

Stayed 1 night in Nov 2023

10/10 Excellent

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Eveline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prettig verblijf.
Een prettig verblijf. Basic, maar schoon en comfortabel, vriendelijk personeel en prima service.
Stayed 1 night in Feb 2023

6/10 Okay

Verified traveller

空港から徒歩圏
深夜の到着便だったので選びました。 空港付近は道が複雑なことが多いのでエアポートタクシーで向かぃました。深夜で門が閉まっていましたがドライバーが声をかけてくれたので入ることができました。 蚊除けスプレーまくか聞かれましたが喉が弱いのでやめてもらいました。 しかし蚊に多く刺されて良く眠れませんでした。 チェックアウト時に料金請求されたので、ウェブでカードで支払い済みというと、オーナーに確認するとの事で待たされました。 結局確認取れましたがタクシー依頼したのも忘れているようでした。仕方な空港まで歩きましたが結構近く、昼間なら十分歩けます。
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dans la capital
Ça me intéresse plus Ils on demande becaoup de chose

10/10 Excellent

leif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Topp service
Svært hyggelig betjening. tok oss med på shoppingrunde.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
利点:空港から近い。飲食と買い物が便。安い。 難点:衛生的でない。クーラーのリモコンが(3部屋中3部屋)壊れている。朝ごはんが食パンのみ。

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
空港至近、落ち着いた住宅街
ウッタラという現地の田園調布のような高級住宅街の一棟を、ホテルとして貸し出している感じです。 メインの通りからちょっと入るので、落ち着いた雰囲気です。周りの住宅もお金持ちそうな感じの車が止まっています。 空港が非常に近く、渋滞もない方角なのか、10分くらいで着きました。無料送迎あります。 周りにはスーパー2軒やアーロン、おしゃれなレストランが多いです。逆に現地のローカルなカレー屋を探すのに苦労しました。 フロントはいい意味で干渉してくることはなく、お願いはすべて素早く対応してくれました。 客室はやや掃除が足りないですが、値段相応といった感じです。 冷房、シャワーいずれも問題ありませんでした。 街中にでて観光するには不向きですが、トランジットやちょっと旅行で立ち寄るには良いと思います。 日本人の感覚からすると、ビジネス利用であれば、もう少し格上の方がリラックスできるかもしれません。

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
スタッフは親切で空港送迎サービスが付いているのは良かったが、冷蔵庫など付いているはずの設備が無かった。部屋も狭いが我慢出来ない状態では無い

6/10 Okay

Verified traveller

空港に近い安めのビジネスホテル。
安い分こんなものという印象。泊まるだけならいいのでは。 お金のある人は、もっといいところを選ぶべきです。

4/10 Poor

Keiichiro, tokyo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
空港から近いだけのホテル
21時過ぎにダッカに到着、翌日昼前にコックスバザールへ移動するために空港近くのこのホテルを取りました。空港横の幹線道路沿いをちょっと入った場所にあり、空港からはタクシーでおよそ10分程度。設備は相当老朽化しており築50年以上は経っているものと思われる。宿泊した部屋は二つに分かれており、一つはデスクとタンスのようなものがある部屋、もう一つはベッドと洗面所とトイレ・シャワー（バスタブあり）が隣り合った部屋。セーフティーボックスはなかった。簡単な朝食付きで従業員の態度は比較的よかった。

8/10 Good

Telmo, Jacarei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheguei tarde da noite, mas encontrei uma equipe do hotel toda preparada e pronta pra te deixar a vontade. Pude descansar muito bem. Recomendo.

8/10 Good

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort