Highgate Independent, Downstate New York hotels

"Excellent "

"Staff were great!! Arrived early that morning after our flight and a room was available so they upgraded us to a queen room for free. Super convenient to Times Square, Hells Kitchen, Theatre district, and more. We were super impressed with location. The room was clean and bed was comfortable. Would highly recommend anyone looking for a great location to stay here! "

"Overall. I enjoyed my stay and the location was perfect. So close to Times Square and other landmarks in manhattan. I’d definitely recommend this hotel to a friend and stay there again. "

"Very nice hotel in Times Square. I would go back "

"Super clean, great helpful kind staff "

"Exactly as pictured even more gorgeous in person! Our room was extremely clean and cleaned daily. The area is pretty convenient and easy to get around the city. Highly recommend!"

"Great location and very accommodating staff"

"I’m torn. The staff and location was great! I’m close proximity to everything. The sleep quality, not so much. Super hot rooms where you cannot control the temperature. We literally had to leave a window in the bathroom open at night so we could sleep. They have old radiator heaters and no way to adjust the temperature. The second problem are the heaters themselves. They start knocking and making loud noises about every two hours at night for about 45 seconds while they turn on. Long enough to wake you up and keep you awake until the noise goes away. The sound is like someone hitting a wrench on a piece of metal, really noisy. The last thing, the beds were hard as a rock and made my back ache. The staff was great, but were not able to fix any of the problems. Bring some ear plugs if you stay in this place "

"The gentleman who helped us with the check in was amazing. The lady with the check out had a really bad attitude. The hotel is well located, close to liberty park, so very convenient to go to the Statue of Liberty. The area is very noisy, not sure if this is the case for all NYC"