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"Excellent service and comfort in every way, from the 2 in the morning check in to breakfast. We did not expect this level of service, I would absolutely recommended the hotel. "

"Again, our experience at Shangri-La Dubai was nothing short of exceptional. From the moment we arrived, we were welcomed with warm smiles and outstanding service. The customer service throughout our stay was impeccable – every staff member was friendly, attentive, and genuinely caring. A heartfelt thank you to Camilla and Karim, who went above and beyond to make our stay special. Their kindness and professionalism truly stood out and made us feel so well looked after. A particularly special moment was the thoughtful birthday surprise for my husband – we were touched to find a beautiful cake and festive balloons waiting in our room. It was such a memorable gesture and meant so much to both of us. We’re so grateful for the amazing hospitality and will absolutely be back again. Thank you to the entire Shangri-La team for making our stay so unforgettable! See you again soon. "

"Walking distance to Dubai mall extension."

"Nice stay, recommended. "

"Very nice and cleannjotel and very nice stuff perfect breakfast, only missing fridge with bar and some treats because Im diabetic and my sugar was low and dont have anything to take uts should be room with bar fridge and some treats of course for payment uf you use the stuff"

"Excellent property "

"It was great"

"Great service and excellent customer service with excellent location "