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"I was disappointed. Yes, it is by the beach. But the internet service was unacceptable. They had something (construction?) making a grinding noise off and on. The continental breakfast was mediocre. "

"This hotel has seen better days and it shows. It's not the fault of the staff. The price reflects this though."

"I’m sorry to say this was a bitter disappointment. Please don’t be mislead by the 5 star grading. This is just about a 3 star at best. The executive room mattress must be over 20 years old the way it’s it’s dipped and given way. Had to sleep in the middle and woke up with a terrible back. Food was really terribly basic. Staff are lovely and couldn’t fault their friendliness which was the one benefit. "

"Our stay was fine and breakfast good but first evening room had no heating on. Room was chilly and we asked reception about it and was told heating comes on at 6.30. We asked again at 7pm and the Manager said to reception they could put it on for an hour. Never heard of anything like this. Apart from that staff were very pleasant and breakfast good. "

"The view was excellent, staff very helpful,room was great value.The outside of Hotel needs a bit of tlc and carpets on floors need good cleaning on 2nd and third floors."

"Only a one night stay - but as always the hotel was first class and the location and ease of parking make it our No 1 choice for stays in Eastbourne"

"Beautiful building. Immaculately clean. Very comfortable bed. Friendly staff. "

"The room smelt of damp. The wall in the bathroom, was visibility damp. Breakfast was very poor quality. The lady serving started arguing, when I asked about the wrong flavour of tea being served, and she still got the breakfast order wrong, dispite, asking several times and writing it down. The place was clean, but very tired. I dont expect to be told breakfast was at eight o'clock, however on stating that this was too early, a later time was agreed . I would not return "

"Bed bugs... in 2 separate rooms! "