Premier Inn, Edinburgh hotels

"Can't say enough good things about my stay here - even extended it an extra night because it was so nice. The staff members were all so friendly! Special shout-out to Ed who was so warm and helpful. The nightly hour for complimentary drinks and snacks in the lobby was a real treat, and there were great local books to peruse in the library. Prime location, easy to reach from the airport and close to the tram. The room was spotless, and the kitchenette made for a great added bonus. Plus, a free bottle of wine for Expedia members upon check-in! I will be back! "

"Don’t advertise shuttle service to the Edinburgh Airport! The service has a limited time frame, only to 2pm and doesn’t run on weekends. I chose the Dakota bc it advertised a shuttle. Another irked customer complained to the receptionist as well and was told the “shuttle isn’t even available most days.” So I was out 2x£50 bc of your misleading “amenity.” The receptionist blamed it on Expedia, saying they put it on their app. Ridiculous. Just take it off your list of amenities!"

"Overall it was nice and very good location, but the amenities and facilities could have been a bit better."

"Hotel was so nice, and the staff was absolutely fantastic - particularly David at reception who went the extra mile for one of guests 50th birthday "

"Breakfast was great. Even the early risers option was quite good 👍 "

"Great location for exploring. Nice helpful staff and everything we needed for a short stay."

"They do not have a loading and unloading zone like most hotels, which makes getting your suitcases in and out of the hotel difficult and the parking spots are so narrow that even my compact car had trouble opening the doors on both sides to get in and out of the car. The staff was not helpful with this and overall were unable to answer my questions in a way that made sense. Worst of all, after a long day of traveling I was looking forward to getting into the hot tub but, unlike most hotels I've stayed at, this one closes their hot tub at 9pm and doesn't let anyone in past 8pm. So, I never got to use the hot tub because I couldn't get back to the hotel and into the hot tub or pool by 8pm after eating dinner. The amenities are useless if they aren't available during the times most people want them."

"Nice hotel"

"Before checking in the hotel reached out and asked if I had any special requests or if there was anything I wanted them to know, so I mentioned that my wife and I were celebrating our 12th anniversary and not only did they left us a tray with chocolate and berries but the gave us a complimentary upgrade to a castle view room and it was beautiful, the staff was so nice and helpful that when I go back to Edinburgh I will definitely stay here again, and not to mention the location was amazing."