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Reviews of Hildibrand Hotel

3 out of 5
Hildibrand Hotel
Hafnarbraut 2, Neskaupstadur, Fjardabyggd, East Iceland

Reviews

8.6

Excellent

Rating 10 - Excellent. 84 out of 162 reviews" "
Rating 8 - Good. 46 out of 162 reviews" "
Rating 6 - Okay. 22 out of 162 reviews" "
Rating 4 - Poor. 5 out of 162 reviews" "
Rating 2 - Terrible. 5 out of 162 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Noemi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view from our room. Friendly staff. Wish we had stayed here longer.
Stayed 1 night in Apr 2024

10/10 Excellent

Upeshkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view
Stayed 1 night in Sep 2023

10/10 Excellent

Ethan

Stayed 1 night in Aug 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in 6 different places while in Iceland. This place tied for first! We had 3 bedrooms! We enjoyed the extra space. It included a refrigerator, microwave, stove. We cooked pasta there. They had a free breakfast each morning that included rolls, jam, fresh cucumbers, Tomatoes, baked beans. Hard boiled eggs. It also included use of the pool which was about a 3 min walk away with 2 hot tubs and slides(we did not try those).
Stayed 3 nights in Aug 2023

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet town, nice room. A few things could use fixing but nothing major.
Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful. Apartment was very comfy. A little loud out front at start of evening but then settled down.
Stayed 1 night in Sep 2022

10/10 Excellent

BABAR, Branford

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great view of the fjord from our room and balcony. The room had a full kitchen but we did not use it. Off-street parking was available behind the hotel but filled up quickly. We were easily able to find parking right in front of the hotel and there is additional free parking across the street. The area is very quiet and safe. We had breakfast included in the restaurant on the first floor, which had breads, cheeses, fruits, yogurts, pastries and boiled eggs. The dinner was amazing and we really enjoyed the seafood options (monkfish, etc.). The staff was very friendly and helpful. We would definitely stay here again.
Stayed 2 nights in Aug 2022

10/10 Excellent

Amnon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good convenient stay
Good convenient clean, nice view
Stayed 2 nights in Aug 2022

8/10 Good

Beverley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the drive
Bit of a drive to get there but beautiful setting. Walked to nature reserve. Apartment very nice with view of the fyord
Stayed 2 nights in Jul 2022

10/10 Excellent

Arash

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, helpful and friendly. The facilities were excellent and the location of the hotel was perfect. Beside amenities and a beautiful lake. The staff helped us with our laundry and the room was very spacious, clean and comfy. I highly recommend this hotel. For videos of this property see @travelingcop on Instagram. Thank you
Stayed 1 night in Jul 2022

6/10 Okay

JYOTHI

Travelled with family
Liked: Cleanliness, room comfort
Decent Harbor Hotel
Hildibrand is on the eastern coast of Iceland. It was a pleasant stay for a family of five. There was ample bedding including the sofa bed. The exterior of the hotel is starting to look a little run down. They should fix that up. The interior, at least the room we had, is comfortable. Nothing modern or anything but good. The in-hotel restaurant deals with a lot of fish options so the whole hotel has that seafood air about it, including that it sits facing the harbor. If you can deal with that, it's a decent hotel.
Stayed 1 night in Jun 2022

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. There is no elevator, so big suitcases up stairs can be an issue. We’re from US, so we’re not used to some of the set ups here. Getting to our room was a little awkward, but once we figured it out, it was all ok. Breakfast was also down the street at another hotel, we just ended up not going after we paid for it.
Stayed 1 night in Jul 2022

8/10 Good

Martyn

Stayed 1 night in Apr 2022

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had lots of space, great beds, awesome views and lovely friendly staff.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In short, fantastic!
This apartment is huge, like having your own home, complete with a full sized loving room & reading nook, full sized kitchen and even some candlelight’s & multiple holders to add ambience. Our Aussie host was effusively welcoming & wonderful. The place does need some love - outside the apartment is desolate, and has shaky door handle & my husband had to adjust bit leaky water in bathroom.. so hopefully they bring in a handyman, as the place is special & deserves the love. And the nearby bait house restaurant / love shack on the harbor owned by the hotel w rotating top chefs from Reykjavík is worth the stay alone.. absolutely fantastic!
Stayed 1 night in Aug 2021

10/10 Excellent

Stacy, Goshen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay of our trip so far. Room was huge and great view. Beautiful little town.
Stayed 1 night in Aug 2021

4/10 Poor

Dimitri

Travelled with family
Disliked: Property conditions & facilities
Buyer beware
Buyer beware. As of August 2021, there was no restaurant in the hotel (not like the website says). The room also had issues- 1/2 the lights in the room lacked lightbulbs. Outlets were papered over with a sign saying “do not use, not in working order”. Holes in wall of bathroom where a plumbing fixture used to be. Most hilarious- a sign over the sink saying “you are free to leave us dirty dishes but we will charge you a little bit more”. Apparently skimping on lightbulbs does not get you a corresponding discount… Pros: scenery is beautiful. Local municipal pool is nice (and with far better showers!). The place could be nice with some basics (get an electrician in, replace lightbulbs, and reopen a restaurant— or remove the ads for the restaurant from the website)
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property was a mix of updated and older. We stayed in a suite. The bed was very hard. The toilet did not work despite the staff's effort to fix it. They told us it had been a problem before. The website didnt inform us that the restaurant and bar were closed. We stayed in small towns along the circle previous to this hotel and their restaurants were open and serving.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
nice view, no breakfast at the property,
Stayed 1 night in Jul 2021

10/10 Excellent

Richie

Liked: Cleanliness, property conditions & facilities, room comfort
Spacious, Clean, and Apartment-Like
This is a great place to stay... with minor qualifiers. PROS 1. The apartment we had was truly an apartment. HUGE! Also clean, well stocked w/ dishes, utensils, cookware, a big fridge, microwave. There's a dining area, separate bedroom, living room, & ENORMOUS kitchen. A family of 4 could live there for MONTHS. The place was so big, when we walked in, I said, "I think this is a mistake." 2. The view is an OMG, breathtaking, WOW view of the fjord literally across the street! (front street). This alone is worth the price. 3. The place is a short 5 minute drive to a series of trails/waterfalls — feel free to spend all day there enjoying creation and taking pictures. CONS 1. The outside is drab, especially where you drive around back to enter the building housing the apartments. It was CLEARLY once a residential building that had the apartments remodeled into a hotel. Unfortunately, they did little to make the outside match the inside. It was so drab, especially in the back area & the back entrance, for a moment I thought, "Uh-Oh, this doesn't look promising." But then, once inside the actual unit, it was fine. 2. An odd thing: There's actually a sign in the kitchen above sink saying, "You're more than welcome to leave dirty dishes, but for a a small fee." My wife thought it was a joke. But I guess they actually charge you if you leave dirty dishes. Not cool. I'm on vacation from work, the city.... AND FROM DISHES.
Stayed 1 night in Jun 2021

10/10 Excellent

arnold

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Awesome hotel and service
Stayed 1 night in Feb 2020
Response from Hrafnhildur on 24 Mar,2020
Thank you, we hope you will come back one day.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
We had a room on the 3rd floor but there was no elevator. It was kind of a pain to drag all the luggage up. The room was a little too dark (not enough lighting). The room is also a little dated. The view from our room was great though.
Stayed 1 night in Sep 2019

10/10 Excellent

Hazel T.

Liked: Cleanliness
Excellent stay
Accommodation was a perfect fit for the five of us. Exactly as described.
Stayed 2 nights in Aug 2019

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Hrafnhildur on 10 Jul,2019
Thank you for your review

8/10 Good

Shelley D.

Charming hotel room on the main road of the village
Cute little fishing town. Hotel lobby and restaurant are whimsical. Hotel room style. On the main strip on the village. We had access to the pool which we didn’t have time to use in our schedule but it was a nice touch. We ate at the restaurant and had an amazing meal. Fresh local ingredients. Layered flavours. So good.
Stayed 1 night in Sep 2018

10/10 Excellent

Sohyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!!
It was actually one bedroom apartment which was spacious, clean and well furnitured/maintained. The view was very nice and I liked the heated swimming pool very much which was one minute walk from the hotel and free access was granted to the hotel guests. Grocery stores are nearby and very convenient.
Stayed 1 night in Sep 2018
Response from Hrafnhildur on 28 Sept,2018
Thank you for your review Great to hear that you liked you stay here with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2018
Response from Hrafnhildur on 17 Oct,2018
Thank you

10/10 Excellent

Britni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Hrafnhildur on 17 Oct,2018
Thank you

10/10 Excellent

Janette, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The apartment was spacious, had a fully equipped kitchen, and comfy sitting area. There was a balcony overlooking a misty fiord. The bedroom had very comfortable beds and the staff were friendly and helpful. We would highly recommend these apartments.
Stayed 1 night in Sep 2018
Response from Hrafnhildur on 18 Oct,2018
Thank you

8/10 Good

Karen S.

Great property, great little town. Charming and centralized right on the sea.
Perfect location, everything you need right across the street or within a block or two. Charming museum across the street. We stayed in a regular double in the building right next door to the main hotel. Well appointed and very comfy, with coffee service in the shared main area. Town swimming pool/hot tubs right behind hotel, gratis if you’re staying at the hotel. Only negatives are very tiny bathroom where the shower area includes the toilet and everything in the bathroom gets wet, and no hairdryer provided, although I’m sure if you asked for one they would get it for you. I imagine the apartment-style rooms are quite nice.
Stayed 3 nights in Aug 2018

10/10 Excellent

Billy, Tenafly, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view, apartment was a big surprise, very nice and the family loved it. Supermarket is across the street
Stayed 1 night in Sep 2018
Response from Hrafnhildur on 25 Oct,2018
Thank you

8/10 Good

Gabrielle, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was basic but also reasonably priced, clean and comfortable.
Stayed 1 night in Sep 2018
Response from Hrafnhildur on 25 Oct,2018
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet city and friendly staff. price match thr value in iceland standard.
Stayed 1 night in Aug 2018
Response from Hrafnhildur on 25 Oct,2018
Thank you

10/10 Excellent

Khurram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

4/10 Poor

Kerry, Canada

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Reserved thinking I would get a good night rest in a quiet town after several days exploring Iceland. The hotel was quiet but there was a wedding reception and party on the night that I stayed. The celebration with loud music did not stop until 2:30AM in the morning. Also as others have mentioned room 104 still has a sewerage oder. On a positive note, you get free access to the public swimming pool 50m away.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view of fjord. Nice staff. Convenient restaurant.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment. Only stayed 1 night as a stopover. Not too many choices for food in town though.
Stayed 1 night in Jul 2018
Response from Hrafnhildur on 9 Aug,2018
Hi .. thank you for the review.

8/10 Good

Carol, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall experience is good except the staff could not find the key for us to check in when we arrived the hotel. We been waiting about 30mins for them to find key even we are the only one to check in. Besides that, everything is excellent.
Stayed 1 night in Jul 2018
Response from Hrafnhildur on 7 Aug,2018
Hello We are so sorry about that. Hope you enjoyed Iceland

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with lots of space!
Stayed 1 night in Jul 2018
Response from Hrafnhildur on 7 Aug,2018
Thank you

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large, relaxing, apartment sized accommodation
We stayed two nights here in mid-May and enjoyed exploring the nearby sites. We had a huge second floor apartment that was very comfortable. The entrance to the room was on the back side, where you are at ground level on the second floor, and it was under construction, so the parking was a bit difficult but that was the only negative. The restaurant, in the lobby area, was excellent. The staff was very friendly and highly recommended, thankfully, that we check out the memorial for the victims of the 1974 avalanche that hit the town and the massive structures built to protect the town from future avalanches. Fascinating. Plenty of places to hike nearby, especially at the eastern edge of town.
Stayed 2 nights in May 2018
Response from Hrafnhildur on 7 Aug,2018
Hello Glad you enjoyed your stay and sorry about the parking area (that is still under constructions) Thank you for the review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view
Great view, big room.
Stayed 1 night in Jun 2018

10/10 Excellent

Marie-France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Donald, Oakland

Liked: Cleanliness, property conditions & facilities, room comfort
Overall, the hotel was quite nice. The bedroom was comfortable, the kitchen was well equipped, there was a nice balcony looking out to the sea. My only concern was lack of communication on the part of certain staff members. They gave out confusing information which wasted our time. Also, they did not notify me about the free breakfast that was provided...I only found out the last day I was there. Otherwise, I enjoyed my stay here.
Stayed 2 nights in Jun 2018
Response from Hrafnhildur on 7 Aug,2018
Hello Sorry about the communication, or lack of it. We are glad enjoyed the rest of it.

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2018
Response from Hrafnhildur on 20 Jun,2018
Thank you

8/10 Good

Pallav

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Hrafnhildur on 20 Jun,2018
Thank you

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Hrafnhildur on 20 Jun,2018
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Hrafnhildur on 9 May,2018
Thank you for that

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were upgraded to a "superior apartment" which was very spacious, modern and clean. View of the fjord was amazing. I would highly recommend Hildibrand Hotel.
Stayed 1 night in Mar 2018
Response from Hrafnhildur on 20 Mar,2018
Thank you for your nice words. We hope to see you again

2/10 Terrible

amanda, st. louis, mo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Under construction
The hotel is currently under construction and that was not communicated to us until a few hours prior to check in. We were given incorrect information regarding check in which led to some confusion. We were also given the wrong room. We had to ask 3 different staff members the wifi password because we were given the wrong one. The pictures are not accurate. Also, the rooms have no ventilation and are extremely hot and uncomfortable. I would not recommend staying here
Stayed 1 night in Sep 2017