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Reviews of Sanma Hotel

5 out of 5
Sanma Hotel
Rodovia das Cataratas Km 21, Parque Nacional Iguaçu, Foz do Iguaçu, PR

Reviews

9.6

Exceptional

Rating 10 - Excellent. 151 out of 188 reviews" "
Rating 8 - Good. 25 out of 188 reviews" "
Rating 6 - Okay. 8 out of 188 reviews" "
Rating 4 - Poor. 2 out of 188 reviews" "
Rating 2 - Terrible. 2 out of 188 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

JIE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, clean room, nice and helpful staffs.
Stayed 4 nights in Apr 2024
Response from André Terrengui - Gerente Geral on 29 Apr,2024
Dear JieThank you for your feedback! We're delighted to hear that you appreciated our hotel's location we strive to provide a comfortable and enjoyable experience for all our guests. If there's anything else we can assist you with, please don't hesitate to let us know. We hope to welcome you back soon!

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Sanma hotel is perfectly located within walking distance to the Falls entrance and the bird sanctuary. We took Uber into town for other activities, and dining with quick pick ups. We only had dinner once at the hotel as it was pouring rain, it is expensive. The property itself is very beautiful and seems renovated in areas like the lobby and restaurants. However the room was very dated and the beds are not too comfortable. They did kindly offer us another room it had a renovated bathroom but it was smaller, so we opted not to change rooms. The staff is very friendly and spoke excellent English, also the breakfast selection is very good. Overall I don’t feel this is a true 5 star because of the rooms, but I would recommend this hotel.
Stayed 2 nights in Apr 2024
Response from André Terrengui - Gerente Geral on 25 Apr,2024
Thank you for your feedback. we hope to welcome you again soon.

10/10 Excellent

Fraser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff couldn't do enough for you. Great location for access to the national park and the bird park. Lovely pool area and very clean throughout.
Stayed 3 nights in Apr 2024
Response from André Terrengui - Gerente Geral on 17 Apr,2024
Dear Fraser, Thank you for your review! We're delighted to hear that you had an excellent experience at our hotel. It's wonderful to know that our staff provided exceptional service and that you enjoyed our location. We hope to welcome you back again soon!

10/10 Excellent

Shuai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly nice property
Stayed 1 night in Apr 2024
Response from André Terrengui - Gerente Geral on 15 Apr,2024
Thank you for taking the time to provide feedback. We strive to provide a pleasant experience for all our guests and are thrilled that we met your expectations. We appreciate your feedback and hope to welcome you back again soon!

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to parque das aves and the falls!! Close to the airport and beautiful surroundings!
Stayed 1 night in Apr 2024
Response from André Terrengui - Gerente Geral on 13 Apr,2024
Dear Vivian,Thank you for your feedback! We're glad to hear that you found our location convenient for visiting Parque das Aves and the falls. We hope you enjoyed the beautiful surroundings during your stay!

6/10 Okay

Karen F

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great location to Park & Burd/Butterfly Sanctuary & Foz do Iguazu Airport. Favilities were excellent. Childrens room needs to be moved from next door to Spa. Breakfast fantastic. What let facilities down was Bar meals. Chef needs improvement in evening. Varios fresh salads, fresh veg & fresh fruit need be avail. Lettuce leaves, no dressing, nothing else is not an acceptible international side-salad. Hope they improve these things, then it would be great.
Stayed 3 nights in Apr 2024
Response from André Terrengui - Gerente Geral on 9 Apr,2024
Dear Karen,Thank you for your feedback. Your comments about the food are duly noted and we will address these concerns with our chef to improve the dining offerings. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, friendly staff, relaxing and spacious pool area.
Stayed 2 nights in Apr 2024
Response from André Terrengui - Gerente Geral on 9 Apr,2024
Dear Chris, Thank you for choosing to stay with us, and we look forward to welcoming you back in the future!

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services and breakfast with late check out
Stayed 1 night in Mar 2024
Response from André Terrengui - Gerente Geral on 9 Apr,2024
Dear Mike,We appreciate your kind words and look forward to welcoming you back in the future!

10/10 Excellent

Bassem, San Francisco

Stayed 1 night in Mar 2024
Response from André Terrengui - Gerente Geral on 17 Apr,2024
Thank you for your review! We hope to welcome you again soon!

10/10 Excellent

Camila

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel, great staff that make every moment special. The hotel is top class and have everything great. I loved the pool, room was very comfortable and they put a cot for my baby, water and chocolate free every day. There is a spa, I didn’t use but look nice. Hotel near 5 minutes walk distance of waterfalls and birds park’s.
Stayed 3 nights in Mar 2024
Response from André Terrengui - Gerente Geral on 29 Mar,2024
Thank you for recommending our hotel! We're delighted to hear that you had a special experience. We look forward to welcoming you back soon!

10/10 Excellent

O'Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality!
Stayed 3 nights in Mar 2024
Response from André Terrengui - Gerente Geral on 29 Mar,2024
We appreciate your positive comments and hope to welcome you back again soon.

10/10 Excellent

Dercy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 4 nights in Mar 2024
Response from André Terrengui - Gerente Geral on 19 Mar,2024
Thank you for your feedback! We hope to welcome you back soon for another fantastic experience!

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Good staff and breakfast. Nice pool. Walk to the falls!
Stayed 1 night in Mar 2024
Response from André Terrengui - Gerente Geral on 19 Mar,2024
Thank you for your feedback! We hope to welcome you back soon for another fantastic experience!

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Overall excellent service Lots of amenities like dry and wet sauna Spa and gym Close to entrance to the Falls Their breakfast a la carte is excellent!!
Stayed 2 nights in Feb 2024
Response from André Terrengui - Gerente Geral on 6 Mar,2024
Dear Michel,Thank you for your feedback! We're thrilled to hear that you had an excellent experience with us. We're delighted that you enjoyed our breakfast. We look forward to welcoming you back for another wonderful stay in the future!

10/10 Excellent

Mohammed, Lakewood Ranch

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good place to stay if you are planning to go to the falls
Stayed 2 nights in Feb 2024
Response from André Terrengui - Gerente Geral on 6 Mar,2024
Thank you for your review!

10/10 Excellent

Betsy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the airport, quiet, lively pool area, good food, and right by the national park buses to the falls.
Stayed 2 nights in Feb 2024
Response from André Terrengui - Gerente Geral on 6 Mar,2024
Thank you for your review! We're delighted to hear that you enjoyed our location. Beingin the national park is definitely a plus for exploring the area. We hope to welcome you back for another enjoyable stay soon!

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value
Stayed 2 nights in Feb 2024
Response from André Terrengui - Gerente Geral on 27 Feb,2024
Thank you for sharing your experience with us! We hope to be able to welcome you soon!

8/10 Good

Victor

Stayed 2 nights in Feb 2024
Response from André Terrengui - Gerente Geral on 29 Mar,2024
We appreciate your positive comments and hope to welcome you back again soon.

10/10 Excellent

Rama

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and walking distance to falls on the Brasil side
Stayed 2 nights in Feb 2024
Response from André Terrengui - Gerente Geral on 27 Feb,2024
Thank you for sharing your experience with us! We hope to be able to welcome you soon!

10/10 Excellent

JOHN

Stayed 3 nights in Feb 2024
Response from André Terrengui - Gerente Geral on 29 Mar,2024
We appreciate your positive comments and hope to welcome you back again soon.

10/10 Excellent

ANGEL, REGO PARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel after a long flight. It was very close to the airport and just a 10 minutes walk to the Waterfalls park. I was given an upgraded room, pool view, at no additional cost, and was welcomed with a bottle of champagne in my room plus they let me do a late check out. Young lady at the reception was amazing, so sweet and making sure everything was ok. Loves this place!
Stayed 1 night in Feb 2024
Response from André Terrengui - Gerente Geral on 7 Feb,2024
Dear Angel,Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your stay at our hotel. Providing special touches like these is something we take pride in.Thank you for choosing to stay with us, and we hope to welcome you back again for another memorable stay!

8/10 Good

Lauren

Liked: Cleanliness, staff & service, room comfort
Almost perfect
Breakfast was excellent. The bed was very comfortable. The only reason I didn't give it 5 starts is because the bathrooms were quite old and run down, and the hot water kept disappearing mid shower. Service within the hotel was excellent.
Stayed 1 night in Jan 2024
Response from André Terrengui - Gerente Geral on 31 Jan,2024
Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed the hotel. However, we apologize for any inconvenience caused during your stay. Your comments are valuable to us, and we will address these issues to ensure a more enjoyable experience for our guests in the future. We're pleased to know that you received excellent service within the hotel. We hope to welcome you back for an improved stay.

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the entrance of Iguazú park. Nice property and welcoming staff. Wonderful breakfast. Good value.
Stayed 3 nights in Jan 2024
Response from André Terrengui - Gerente Geral on 31 Jan,2024
Thank you for your positive review! We're thrilled to hear that you enjoyed our location. It's fantastic to know that you appreciated our wonderful breakfast and felt you received good value during your stay. We hope to welcome you back again soon for another enjoyable experience!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
We stayed here for our honeymoon and nothing was too much effort for the staff, in particular Gabriel was fantastic and helped us rearrange our travel plans after learning the damage to the Argentinian side of the falls. The hotel was beautiful and well looked after and we’d love to stay again!
Stayed 3 nights in Jan 2024
Response from André Terrengui - Gerente Geral on 15 Jan,2024
Dear Sarah,Thank you for choosing our hotel for your honeymoon, and congratulations on this special occasion! We're delighted to hear that our staff, especially Gabriel, made your stay memorable. It's heartening to know that you found the hotel beautiful and that you would love to stay with us again. We appreciate your kind words and look forward to welcoming you back for another wonderful stay in the future!

10/10 Excellent

johan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from André Terrengui - Gerente Geral on 13 Jan,2024
Dear Johan,Thank you for your review, we hope to welcome you soon!Best regards.

10/10 Excellent

Sonja

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from André Terrengui - Gerente Geral on 13 Jan,2024
Dear Sonja,Thank you for your review, we hope to welcome you soon!Best regards.

10/10 Excellent

Taraz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort very clean and beautiful, wonderful staff. Complimentary breakfast is awesome. about 3 minute walk to the aviary and the helicopter tours, and maybe 6 minutes to the park. Few minutes drive to the airport. Wonderful location.
Stayed 1 night in Dec 2023
Response from Gerente Geral on 8 Jan,2024
Thank you for taking the time to share your experience! We're thrilled to hear that you enjoyed your stay at our hotel. It's fantastic that you appreciated the breakfast. We hope to welcome you back soon for another wonderful stay.

8/10 Good

Alison

Stayed 3 nights in Dec 2023
Response from André Terrengui - Gerente Geral on 19 Jan,2024
Agradecemos sua avaliação!

8/10 Good

Hongsheng, Shrewsbury

Travelled with group
Liked: Staff & service, amenities
Rooms smell moldy.
Stayed 1 night in Dec 2023
Response from Sanma Hotel on 27 Dec,2023
We appreciate your comment, it will be passed on to management for verification.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sanma Hotel on 27 Dec,2023
agradecemos a nota

10/10 Excellent

Thomas

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel newly renovated. Pool is lovely. Short walk to Iguassu Falls park entrance and right next to the bird park. It out of town so not walkable to other dinning options. Great for families and anyone seeking a resort atmosphere.
Stayed 1 night in Dec 2023
Response from Sanma Hotel on 20 Dec,2023
Thank you for the comments about Sanma Hotel. We will hope to attend you another visit to Iguassu

10/10 Excellent

Dutu-Claudiu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property that is walking distance from the Iguazu park entrance.
Stayed 1 night in Dec 2023
Response from Sanma Hotel on 22 Dec,2023
Thank you for commets and stay in Sanma Hotel

10/10 Excellent

susan a, montgomery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and grounds. Perfect location to visit the Falls. Super nice staff.
Stayed 1 night in Dec 2023
Response from Gerente Geral on 12 Dec,2023
Dear Susana,Thank you for your kind words! We're delighted you enjoyed our beautiful hotel and grounds. It's great to hear that our location was convenient for your visit to the Falls, and we appreciate your compliments on our super nice staff. We hope to welcome you back soon!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel room and grounds are very well maintained. It is within easy walking distance of the entrance to Iguazú National Park. The staff was friendly and helpful.
Stayed 2 nights in Dec 2023
Response from General Manager on 12 Dec,2023
Dear Paul,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay and appreciated the convenient location. Our team is always here to help, and we look forward to welcoming you again on your next visit.Best regards,

10/10 Excellent

Alesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Beautiful Hotel-very clean, staff friendly and helpful. Stayed overnight-wonderful breakfast the next morning. Only regret is that we were not able to stay another day!
Stayed 1 night in Nov 2023
Response from General Manager on 12 Dec,2023
Dear Alesia,Thank you for taking the time to provide your feedback. We genuinely appreciate your insights, your input is valuable to us as we continuously strive to improve and enhance our services.Thank you again for your valuable feedback. We look forward to welcome you in the future.

10/10 Excellent

Lynn, Laguna Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty well maintained property with many amenities. The location is within walking distance to the main entrance of Iguana Falls. The staff was friendly but we were surprised that the front reception people did not have adequate English speaking skills. The breakfast buffet was wonderful and had everything you could possibly want but skip the overpriced food in the bar
Stayed 2 nights in Nov 2023
Response from General Manager on 8 Dec,2023
Dear Lynn,Thank you for your feedback! We're pleased that you had a positive overall experience during your stay. Apologies for any inconvenience caused by language barriers at the reception. We're glad you liked the the breakfast, but regret if the bar pricing was overpriced. Your comments are valuable, and we hope to host you again for an improved experience.Regards,General Manager

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is caring and goes above and beyond to make this stay wonderful and make sure you can disconnect. This place is amazing! We loved the ambiance at the piano bar, the fondue meal was delicious a d very generous, but most of all, the staff was attentive and goes above and beyond.
Stayed 2 nights in Nov 2023
Response from Mario Albuquerque - Gerente Geral on 29 Nov,2023
Dear Julie,Rest assured that we are thrilled to hear that your experience at Sanma Hotel was remarkable. We continuously strive to meet and exceed your needs and expectations, and it is extremely gratifying when our guests can sense our attention to detail and genuine desire to provide an excellent experience.Thank you for sharing your impressions, and we all look forward to welcoming you back to Sanma Hotel.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, great location, no complaints
Stayed 1 night in Nov 2023
Response from Mario Albuquerque - Gerente Geral on 29 Nov,2023
Good afternoon BarbaraThank you very much for sharing your review. I am delighted to know that you had a good experience with us.We hope to welcome you back again soon.Sincerely.

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was significantly smaller than what was posted online. I was disappointed with the size of the room considering it was advertised as much larger.
Stayed 1 night in Nov 2023
Response from Sanma Hotel on 24 Nov,2023
Thank you for taking the time to tell us about your days with us.We appreciate your feedback, your opinion is very important so that we can identify errors and correct them. I confirm that I have already forwarded your comment to the managers.

10/10 Excellent

Jennifer

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Excellent
I highly recommend this hotel. It is very quiet and relaxing. Short walk to the bird park and the Iguazu falls on Brazil side. The concierge was very helpful in arranging this for us. He arranged a driver to take us to Puerto Iguazu for an evening in Argentina.
Stayed 3 nights in Nov 2023
Response from Sanma Hotel on 11 Nov,2023
Dear Jennifer,Thank you for taking the time to recommend the Sanma Hotel. We're thrilled to hear that you had a highly enjoyable and relaxing experience.It's great to know that you found our location convenient for a short walk to the Bird Park and the Iguazu Falls on the Brazilian side. We're glad our concierge was able to assist you in arranging your visit and even arranging a driver for your evening in Argentina.We appreciate your recommendation and hope to welcome you back for another peaceful and enjoyable stay at the Sanma Hotel.Best regards,General Manager, Sanma Hotel

10/10 Excellent

Aniko

Stayed 3 nights in Nov 2023
Response from Sanma Hotel on 10 Nov,2023
Thank you for your review!

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Will return!! Property was beautiful and super close to the Falls and the Parque das Aves. In the morning you wake up to the sounds of the birds, very peaceful. Overall food was delicious, breakfast had endless options and everything very high quality, even bubbly. We ate at the pool bar and had dinner in the restaurant both also were wonderful. Rooms were very clean and very comfortable. Service and staff were excellent. Only downside was it was raining while we were there, but staff let us borrow umbrellas and we were still able to enjoy everything. During some extra rainy times we got massages at the Spa which was also great! Will return... if you're looking for a stay in a peaceful beautiful hotel close to the falls (it's literally a 5 minute walk) you could not do any better than this. Otimo hotel. Calmo, extremamente limpo, com detalhes que elevam a estadia (produtos L'Occitane Bresil, sandalias de brinde, chegada com espumante e tambem no cafe de manha (que e maravilhoso). Comida em geral muito boa. cafe da manha com varias opcoes e comida de qualidade. Almoco no bar da piscina e janta no restaurante tambem muito gostosos. Distancia de 5 minutos a pe ate a entrada do parque das cataratas e tambem do parque das aves. Nao tem porque nao escolher o Sanma. Amei e voltarei.
Stayed 3 nights in Oct 2023
Response from Sanma Hotel on 8 Nov,2023
Dear Nicole,We're delighted to hear about your amazing stay at the Sanma Hotel! Your kind words about the property, its proximity to the Falls and Parque das Aves, and the tranquil mornings with the sounds of birds are greatly appreciated.It's fantastic to know that you enjoyed the delicious food options, particularly the high-quality breakfast with endless choices, and the wonderful experiences at both the pool bar and the restaurant. We're thrilled that the rooms' cleanliness and comfort met your expectations and that our service and staff were excellent.We're sorry to hear about the rainy weather but pleased that our team could assist by providing umbrellas, ensuring you still enjoyed your stay. Additionally, we're glad you were able to indulge in the Spa's massages during these rainy times.We eagerly await your return and are grateful for your recommendation. Thank you for choosing us for your peaceful and beautiful stay so close to the Falls.Best regards,General Manager, Sanma Hotel

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Sanma Hotel on 8 Nov,2023
Thank you for your review.

10/10 Excellent

Baohui, Pleasanton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 2 nights in Oct 2023
Response from Sanma Hotel on 8 Nov,2023
Dear Baohui,Thank you for your positive feedback about the Sanma Hotel. We're glad to know you had a very good experience during your stay.We hope to welcome you back soon and continue providing you with a great experience.Best regards,General Manager, Sanma Hotel

10/10 Excellent

Nicholas, Portland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got the upgrade for being Expedia Gold and it was from a standard room to a suite--amazing! The staff was very friendly and helpful (especially at the front desk). Walking distance to the Bird Park and the National (Falls) Park--so easy!
Stayed 3 nights in Oct 2023
Response from Sanma Hotel on 6 Nov,2023
Dear Nicholas,Thank you for sharing your experience at Sanma Hotel. We're thrilled that your Expedia Gold status allowed for an upgrade from a standard room to a suite, making your stay amazing!It's fantastic to hear that our staff, especially the front desk team, were very friendly and helpful throughout your stay. Additionally, we're glad that our location was convenient for you, being within walking distance to both the Bird Park and the National Falls Park.We appreciate your patronage and hope to host you again, providing exceptional experiences and service during your future visits.Best regards, General Manager, Sanma Hotel

10/10 Excellent

Aurelio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción. Muy recomendable
Stayed 1 night in Oct 2023
Response from Sanma Hotel on 8 Nov,2023
Estimado Aurelio,Agradecemos por compartilhar sua recomendação positiva sobre o Sanma Hotel. É ótimo saber que teve uma excelente experiência durante sua estadia.Esperamos tê-lo novamente como nosso hóspede em futuras visitas, oferecendo sempre uma experiência igualmente excepcional.Atenciosamente,Gerente Geral, Sanma Hotel

10/10 Excellent

Berta Lilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, I enjoyed. Warm and welcoming staff. Very helpful.
Stayed 1 night in Oct 2023
Response from General Manager on 11 Oct,2023
Dear Berta, thank you very much for sharing your review with us. We are delighted to hear that you enjoyed your stay at Sanma, and we greatly appreciate your compliments and kind words about our services. We hope to welcome you again.Sincerely, General Manager

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team are amazing, looking after my every need. The onsite restaurant, spa and pool were lovely. Daily services including laundry were fast and very efficient.
Stayed 7 nights in Sep 2023
Response from General Manager on 4 Oct,2023
Dear Richard, thank you very much for providing us with such a detailed review. It's a pleasure to read how much you enjoyed your stay, especially since you were celebrating your birthday. We are truly honored that you chose our little piece of paradise for this special occasion. We also want to express our gratitude for complementing our service; we take great pride in delivering exceptional service, and it is extremely rewarding when our guests acknowledge it. Thank you once again for sharing your impressions, and we all look forward to welcoming you back to the Sanma Hotel. Sincerely, Mario Albuquerque, General Manager

10/10 Excellent

Brian

Stayed 4 nights in Sep 2023
Response from Sanma Hotel on 2 Oct,2023
Thanks, Brian for your review!We from Sanma Hotel appreciate that.

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, lush gardens, next to Bird Park and can hear the Macaws. Breakfast is impeccable service and delicious variety of food. The pool is enormous and there’s 4 separate jacuzzis. The spa is very affordable and the room is spacious and clean. Will come back one day!
Response from Mario Albuquerque - Gerente Geral on 29 Sept,2023
Dear Jenny,Thank you very much for sharing your review with us. We really appreciate your kind words about our hotel and the beautiful nature that surrounds us. We hope to welcome you again soon.Sincerely,General ManagerMario Albuquerque