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Hotel Chinzanso Tokyo

5.0 star property
A peaceful retreat in Tokyo where travelers can indulge in soothing spa treatments and sample authentic Japanese cuisine in a tranquil setting

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Hotel Chinzanso Tokyo offers a quiet escape near the Imperial Palace East Gardens. Travelers can unwind at the indoor pool, enjoy aromatherapy or facial treatments at YU, THE SPA, and explore Japanese flavors across seven distinct restaurants within this luxury boutique property.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

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Room options

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Showing 17 of 17 rooms

View all photos for Junior Suite, 1 King Bed, Non Smoking, City View / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking, City View / Lounge and Spa Access

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Junior Suite, 2 Single Beds, Non Smoking, City View / Lounge and Spa Access

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Junior Suite, 2 Single Beds, Non Smoking, City View / Lounge and Spa Access

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • City view

View all photos for Superior Room 1 King Bed, Non Smoking City View

Premium bedding, minibar, in-room safe, desk

Superior Room 1 King Bed, Non Smoking City View

9.8 out of 10
Exceptional
(26 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Separate bath and shower
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Superior Room 2 Single Beds, Non Smoking City View

Premium bedding, minibar, in-room safe, desk

Superior Room 2 Single Beds, Non Smoking City View

10.0 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Separate bath and shower
  • 45 sq m
  • Sleeps 3
  • 2 Large Single Beds
  • City view

View all photos for Superior Room 1 King Bed, Non Smoking Garden View

Premium bedding, minibar, in-room safe, desk

Superior Room 1 King Bed, Non Smoking Garden View

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Separate bath and shower
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Garden view

View all photos for Superior Room 2 Single Beds, Non Smoking Garden View

Premium bedding, minibar, in-room safe, desk

Superior Room 2 Single Beds, Non Smoking Garden View

9.8 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Separate bath and shower
  • 45 sq m
  • Sleeps 3
  • 2 Large Single Beds
  • Garden view

View all photos for Deluxe Room 1 King Bed, Non Smoking, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Separate bath and shower
  • 55 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Deluxe Room 2 Single Beds, Non Smoking City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room 2 Single Beds, Non Smoking City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Separate bath and shower
  • 55 sq m
  • Sleeps 3
  • 2 Large Single Beds
  • City view

View all photos for Deluxe Room 1 King Bed, Non Smoking Garden View

Premium bedding, minibar, in-room safe, desk

Deluxe Room 1 King Bed, Non Smoking Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Separate bath and shower
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Garden view

View all photos for Deluxe Room 2 Single Beds, Non Smoking, Garden View

Premium bedding, minibar, in-room safe, desk

Deluxe Room 2 Single Beds, Non Smoking, Garden View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Separate bath and shower
  • 60 sq m
  • Sleeps 3
  • 2 Large Single Beds
  • Garden view

View all photos for Deluxe Twin with Tatami Space, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Twin with Tatami Space, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Separate bath and shower
  • 64 sq m
  • Sleeps 5
  • 2 Large Single Beds and 2 Single Futons

View all photos for Junior Suite, 1 King Bed, Non Smoking, Garden View / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking, Garden View / Lounge and Spa Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Garden view

View all photos for Junior Suite, 2 Single Beds, Non Smoking, Garden View / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds, Non Smoking, Garden View / Lounge and Spa Access

7.4 out of 10
Good
(3 reviews)

Highlights

Separate dining area
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Garden view

View all photos for Deluxe Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Deluxe Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Garden view

View all photos for Deluxe Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Deluxe Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

Highlights

Separate dining area
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Garden view

View all photos for Premier Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Premier Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Garden view

View all photos for Premier Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Premier Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

Highlights

Separate dining area
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Garden view

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About the area

Located in Bunkyo, a neighbourhood in Tokyo, Hotel Chinzanso Tokyo is near a metro station and near a boardwalk. Tsukiji Outer Market is worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Imperial Palace East Gardens and Ueno Zoo. Looking to enjoy an event or a match while in town? See what's going on at Tokyo Dome. Visit our Tokyo travel guide
Map
2-10-8 Sekiguchi, Bunkyo-ku, Tokyo, Tokyo, 112-8680

What's nearby

  • Waseda, Tokyo, Japan, 03/23/2019 , statue of Ōkuma Shighenobu, founder of Waseda University.
    Waseda University
    9 min walk - 0.8 km
  • Toshima_SunshineCityShoppingMall_6199748_01
    Sunshine City Shopping Mall
    5 min drive - 2.1 km
  • Chinzan-so Garden
    1 min walk - 0.1 km
  • St. Mary's Cathedral
    3 min walk - 0.3 km
  • Gokoku-ji Temple
    12 min walk - 1.1 km

Getting around

  • Mejiro Station
    3 min drive
  • Edogawabashi Station
    8 min walk
  • Tokyo (HND-Haneda)
    53 min drive

Restaurants

  • 東京麺珍亭本舗
    9 min walk
  • 大王ラーメン
    9 min walk
  • グルメブティック メリッサ
    10 min walk
  • うだつ食堂
    8 min walk
  • ル・ジャルダン (Le Jardin)
    2 min walk

About this property

Hotel Chinzanso Tokyo

Luxury boutique hotel near Tokyo Dome
Located close to Ueno Zoo and Imperial Palace East Gardens, Hotel Chinzanso Tokyo provides an indoor public bath (no minerals), a terrace and a coffee shop/cafe. For some rest and relaxation, visit the hot springs/mineral springs or sauna, and indulge in a body scrub, a massage or aromatherapy. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a garden and a hair salon.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Full breakfast (surcharge), bike hire and hot springs on-site
  • Valet parking (surcharge), an electric car charging station and express check-out
  • Babysitting (surcharge), free newspapers and concierge services
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 265 rooms have comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-compatible safes. Guest reviews highly rate the cleanliness, size rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LCD TVs with digital channels
  • Fridges, electric kettles and heating

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per night)
  • Valet parking on site (JPY 2,000 per night)
  • Limited on-site valet and self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: JPY 6,095 for adults and JPY 2,645 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • IL Teatro
  • Kinsui
  • Miyuki
  • Mokushundo
  • The Bistro

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Hot spring
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 39 meeting rooms
  • 77,619 square feet of conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot spring
  • Hot springs open from 8:00 AM - 6:00 PM
  • Hot springs water temperature - 40 ºC
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Public indoor bath (no minerals)
  • Spa open daily

Accessibility

  • No lift

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1991
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children ages 0-12 years, and can be requested on-site for the listed child breakfast fee.
Fees apply to access the spa area (pool, hot spring, and fitness facility) unless guests are booked in a Spa Access room category.
Guests must be at least 20 years to stay in a smoking room.

Renovations and closures

The property will be renovating from 4 January 2026 to 13 March 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of JPY 11385 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 10 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 12650.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately JPY 6095 for adults and from JPY 2645 for children
  • Self-parking fee: JPY 1000.00 per night
  • Valet parking fee: JPY 2000.00 per night
  • Pet fee: JPY 11385 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 12650.0 per day
  • Facilities fee: JPY 5500 per person, per day and includes use of: sauna; hot tub; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Pool access available from 6:00 AM to 10:00 PM
Hot springs access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 4 years old are not allowed in the swimming pool or hot tub
Guests under 4 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
Guests with tattoos are not able to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chinzanso
Chinzanso Hotel
Chinzanso Hotel Tokyo
Chinzanso Tokyo
Chinzanso Tokyo Hotel
Hotel Chinzanso
Hotel Chinzanso Tokyo
Tokyo Chinzanso
4 Seasons Hotel Tokyo At Chinzan-So
Bunkyo Four Seasons
Four Seasons Bunkyo
Four Seasons Hotel Bunkyo
Hotel Chinzanso Tokyo Japan
Four Seasons Tokyo
Hotel Chinzanso Tokyo Hotel
Hotel Chinzanso Tokyo Tokyo
Hotel Chinzanso Tokyo Hotel Tokyo

Frequently asked questions

Does Hotel Chinzanso Tokyo have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 PM.

Is Hotel Chinzanso Tokyo pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of JPY 11385 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Chinzanso Tokyo?

Self-parking is available for JPY 1000.00 per night. Valet parking is available for JPY 2000.00 per night.

What time is check-in at Hotel Chinzanso Tokyo?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Chinzanso Tokyo?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Chinzanso Tokyo located?

This family-friendly Tokyo hotel is located in the business district, within 3 mi (5 km) of Tokyo Dome and Imperial Palace East Gardens. Ueno Zoo and Tsukiji Outer Market are also within 6 mi (10 km). Edogawabashi Station is 8 minutes by foot and Waseda Streetcar Station is 12 minutes.

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Reviews

Hotel Chinzanso Tokyo Reviews

9.8

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 938 out of 1081 reviews
Rating 8 - Good. 112 out of 1081 reviews
Rating 6 - Okay. 18 out of 1081 reviews
Rating 4 - Poor. 6 out of 1081 reviews
Rating 2 - Terrible. 7 out of 1081 reviews

Reviews

10/10 Excellent

ADRIAN

Liked: Amenities
Great hotel, amazing garden, awesome dining options and service. Spacious rooms, comfortable King size bed. Second stay here, will be back next time we're in Tokyo.
Stayed 4 nights in Dec 2025

10/10 Excellent

Vikas

Liked: Cleanliness, amenities, property conditions & facilities
Service is impeccable, room was great, food is excellent. Definitely returning!

10/10 Excellent

Bishnu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff with exceptional service.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lary

Liked: Cleanliness, property conditions & facilities
Attention to details, everything so clean , stafff warm and welcoming The spa and Onsen clean, quiet and peaceful. The room was spotless with beautiful views of the gardens. The gardens and pagoda so beautiful. Although upon reservation there was mention concerning construction and noise there was none to be found. This a top notch hotel
Stayed 3 nights in Jan 2026

10/10 Excellent

Bruno

Liked: Cleanliness, amenities, property conditions & facilities
Our 4 days in Tokyo have been amazing. Hotel Chinzanso Tokyo, an iconic hotel in the clouds with skyline views and a Japanese garden that is exceptional in every way — a calm, elegant place in the heart of the city. The gardens are breathtaking, the rooms are beautiful, and the service is genuinely world-class.
Stayed 4 nights in Nov 2025

10/10 Excellent

Elon

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Clean and spacious room. Great concierge service team that made great last minute reservations in the busiest Japanese year end season when everyone dine out at restaurants. Lovely and best Japanese garden! All restaurants onsite take advantage of garden views/waterfalls. Spa/swimming pool very nice.
Stayed 6 nights in Dec 2025

10/10 Excellent

Kay

Liked: Cleanliness, amenities, property conditions & facilities
The room and the service were impeccable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. So nice and helpful. Somehow they left a better impression than the beautiful scenary.
Stayed 2 nights in Dec 2025

10/10 Excellent

Eiji

Liked: Cleanliness, amenities, property conditions & facilities
All staff were professional and courteous with smiles. What a beautiful garden!
Stayed 5 nights in Nov 2025

10/10 Excellent

Bernard

Liked: Cleanliness
The friendliest management and staff. Beautiful hotels and garden. Enchanted place
Stayed 8 nights in Oct 2025

10/10 Excellent

Jhair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here is amazing, attentive and down right made my stay so comfortable for my family
Stayed 3 nights in Sep 2025

10/10 Excellent

Maria del Carmen Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, full of art. Great for relaxing and enjoying the gardens.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tetsuya

Liked: Cleanliness
Great view of the garden from the room. The garden is very amazing.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True 5 star hotel Amazing staff and service
Stayed 3 nights in Sep 2025

10/10 Excellent

Yuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is tastefully decorated with antiques and paintings, creating a charming ambiance. It also features a stunning view known as the "Sea of Clouds."
Stayed 4 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is wonderful and always helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Moses

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crazy nice hotel with great staff and a really nice garden, it’s just a little out of the way of most things
Stayed 3 nights in Oct 2025

10/10 Excellent

Gagan

Liked: Cleanliness, amenities, property conditions & facilities
Overall we had an excellent experience at Hotel Chinzanso, which was our first time in Tokyo and in Japan. We found the staff extremely professional, friendly, and helpful. The location is a bit off the beaten path but for us that is a bonus, and travel was easy on the Metro and rail lines. The setting of the garden is especially pleasant, and an oasis from the bustle of a densely populated city.
Stayed 4 nights in Oct 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel and staff!
Stayed 8 nights in Jun 2025

10/10 Excellent

Lorissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and hotel facilities and amenities were all outstanding.
Stayed 3 nights in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing: professional, friendly, keen to make sure you enjoyed your stay. The hotel was superior with spacious and beautifully appointed rooms. The grounds were spectacular. The food was excellent exceptional. A real gem!
Stayed 2 nights in Oct 2025

10/10 Excellent

Kere

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is property is gorgeous that makes you wants to spend all day in there. The staff are super friendly and not to mention the garden. Amazing hotel, I regret not able to staying longer so I can try all the restaurants inside.
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friends and helpful. Also, the garden was beautiful.
Stayed 7 nights in Aug 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious 5 Star hotel surrounded by beautiful gardens and staffed by exceptional teams who do everything to make your stay as memorable as possible. Rooms are large and superbly fitted out, views are epic and the hotel has an air of classic style and grace that is difficult to replicate in a hotel I think. Would stay again without a moment's hesitation.
Stayed 1 night in Oct 2025

10/10 Excellent

Sang Wook

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, beautiful garden, great restaurants.
Stayed 4 nights in Jun 2025