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Photo gallery

Featured image
Indoor pool
Terrace/patio
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.7/5 Exceptional
983 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationMejiro Garden10 min drive
Popular LocationTokyo Dome15 min drive
Popular LocationSunshine City Shopping Mall20 min drive
AirportTokyo (HND-Haneda)35 min drive

Choose dates to view prices

  • Premier Room, 1 King Bed, Non Smoking, City View (Spa Access)

    5/5 guest room rating

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 2
    More detailsPremier Room, 1 King Bed, Non Smoking, City View (Spa Access)
  • Premier Room, Multiple Beds, Non Smoking, Garden View (Spa Access)

    Room amenities

    • 45 sq m
    • Sleeps 3
    More detailsPremier Room, Multiple Beds, Non Smoking, Garden View (Spa Access)
  • Premier Room, 1 King Bed, Non Smoking, Garden View (Spa Access)

    Room amenities

    • 45 sq m
    • Sleeps 3
    More detailsPremier Room, 1 King Bed, Non Smoking, Garden View (Spa Access)
  • Premier Room, Multiple Beds, Non Smoking, City View (Spa Access)

    5/5 guest room rating

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 3
    More detailsPremier Room, Multiple Beds, Non Smoking, City View (Spa Access)
  • Premier Suite, 2 Bedrooms, Connecting Rooms, Garden View

    Room amenities

    • 138 sq m
    • Sleeps 6
    More detailsPremier Suite, 2 Bedrooms, Connecting Rooms, Garden View
  • Premier Suite, 1 King Bed, City View

    Room amenities

    • 60 sq m
    • City view
    • Sleeps 3
    More detailsPremier Suite, 1 King Bed, City View
  • Premier Suite, City View

    Room amenities

    • 60 sq m
    • City view
    • Sleeps 3
    More detailsPremier Suite, City View
  • Run of the House 1 King bed

    4.9/5 guest room rating

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 3
    More detailsRun of the House 1 King bed
  • Run of the House 2 Twin beds

    4.8/5 guest room rating

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 3
    More detailsRun of the House 2 Twin beds
  • Premier Room, 1 King bed, Smoking, Garden View (Spa access)

    Room amenities

    • 45 sq m
    • Sleeps 2
    More detailsPremier Room, 1 King bed, Smoking, Garden View (Spa access)
  • Premier Room, 2 Single Beds, Smoking, Garden View (Spa Access)

    Room amenities

    • 45 sq m
    • Sleeps 2
    More detailsPremier Room, 2 Single Beds, Smoking, Garden View (Spa Access)
  • Premier Room 1 King Bed City View

    5/5 guest room rating

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 3
    More detailsPremier Room 1 King Bed City View
  • Premier Room 2 Single Beds City View

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 3
    More detailsPremier Room 2 Single Beds City View
  • Premier Room 1 King Bed Garden View

    5/5 guest room rating

    Room amenities

    • 45 sq m
    • Sleeps 3
    More detailsPremier Room 1 King Bed Garden View
  • Premier Room 2 Single Beds Garden View

    Room amenities

    • 45 sq m
    • Sleeps 3
    More detailsPremier Room 2 Single Beds Garden View
  • Premier Room 1 King bed Smoking City View

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 2
    More detailsPremier Room 1 King bed Smoking City View
  • Premier Room 2 Single Beds Smoking City View

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 2
    More detailsPremier Room 2 Single Beds Smoking City View
  • Premier Room 1 King bed Smoking Garden View

    Room amenities

    • 45 sq m
    • Sleeps 2
    More detailsPremier Room 1 King bed Smoking Garden View
  • Premier Room 2 Single Beds Smoking Garden View

    Room amenities

    • 45 sq m
    • Sleeps 2
    More detailsPremier Room 2 Single Beds Smoking Garden View
  • Premier room Connecting Rooms City View

    4.7/5 guest room rating

    Room amenities

    • 90 sq m
    • City view
    • Sleeps 6
    More detailsPremier room Connecting Rooms City View

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Tokyo

Located in Tokyo's Bunkyo neighbourhood, Hotel Chinzanso Tokyo is in the business district and on a river. Omoide Yokocho and Yanaka Cemetery are notable landmarks, and some of the area's popular attractions include Mejiro Garden and Ueno Zoo. Consider Robot Restaurant for a night out, and don't miss Shinjuku Gyoen National Garden if you're travelling with kids.

Visit our Tokyo travel guide
Map
Popular Location

What's nearby

  • Mejiro Garden - 10 min drive
  • Imperial Palace Garden - 13 min drive
  • Tokyo Dome - 15 min drive
  • Sunshine City Shopping Mall - 20 min drive
  • Omoide Yokocho - 21 min drive

Getting around

  • Iidabashi Station - 3 min drive
  • Edogawabashi Station - 7 min walk
  • Tokyo (NRT-Narita Intl.) - 51 min drive

Restaurants

  • Where to eat
  • Miyuki โ€“ Restaurant offering Japanese cuisine. Serves breakfast, lunch and dinner daily.
  • IL Teatro โ€“ Restaurant offering Italian cuisine. Serves breakfast, lunch and dinner daily.
  • Kinsui โ€“ Restaurant offering Japanese cuisine. Serves lunch and dinner daily.
  • The Bistro โ€“ Bistro offering fusion cuisine. Serves lunch and dinner daily.

About this property

Hotel Chinzanso Tokyo

Family-friendly Tokyo hotel in Bunkyo, near Sunshine City Shopping Mall
This hotel features 7 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/cafรฉ are on-site. All 267 rooms offer free WiFi and free wired Internet, LCD TVs with digital channels, and comforts such as premium bedding and pillow menus. Other amenities available to guests include 24-hour room service, DVD players and fridges.
Hotel Chinzanso Tokyo offers 267 forms of accommodation with DVD players and minibars. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with digital channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Renovation of all guestrooms was completed in September 2018.

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Protective shields in place at main contact areas

Safety measures

Hand sanitiser provided
Masks available
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: JPY 1000.00 per night
  • Valet parking: JPY 2000.00 per night
  • Electric car charging station
  • Parking height restrictions apply
  • Return airport shuttle (surcharge) from 6:00 AM to 7:00 PM

Food and drink

  • Full breakfast available for a fee daily 6:30 AMโ€“10:30 AM: JPY 3751 per person
  • 7 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Hot springs
  • Indoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • DVD player
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese

Business services

  • 5 meeting rooms
  • Conference space (6824 square feet)

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hot springs/mineral springs
  • Hot springs open from 8:00 AM to 6:00 PM
  • Massages
  • Spa open daily
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Climate control (heating)
  • Linens
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Electronic bidet
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Digital channels
  • DVD player
  • Films for purchase

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • 4G smartphone data speed
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Smartphone
  • Smartphone data usage (limited)
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Airport shuttle service is available from 6:00 AM to 7:00 PM
Fees may apply; contact the property in advance to make arrangements
Fees apply to access the spa area (pool, hot spring, and fitness facility) unless guests are booked in a Spa Access room category.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of JPY 7126 per accommodation, per night
Dogs and cats only
1 per room (up to 15 lb/7 kg)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for JPY 4840.0 per night.
Free cots (infant beds)

Payment types at the property

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: JPY 3751 per person (approximately)
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Airport shuttle fee per child: JPY 1600 (one-way), (from 6 to 12 years old)
  • Self-parking fee: JPY 1000.00 per night
  • Valet parking fee: JPY 2000.00 per night
  • Pet fee: JPY 7126 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: JPY 4840.0 per night
  • Facilities fee: JPY 4400 per person, per day and includes use of: sauna; spa tub; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and enhanced cleanliness.
  • Personal protective equipment, including masks, will be available to guests.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 10:00 PM
Hot springs access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 4 years old are not allowed in the spa

Frequently asked questions

Can I cancel my reservation for free at Hotel Chinzanso Tokyo and receive a full refund?
Yes, Hotel Chinzanso Tokyo offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Chinzanso Tokyo cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Chinzanso Tokyo?
As of 13 Jul,2020, prices found for a 1-night stay for 2 adults at Hotel Chinzanso Tokyo on 22 Jul,2020 start from SG$368, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has an indoor pool. Pool access is from 8:00 AM to 10:00 PM.
Is Hotel Chinzanso Tokyo pet-friendly?
Yes, this property allows cats and dogs (limit 1 per room) with a maximum weight of up to 7 kg per pet. There's a fee of JPY 7126 per accommodation, per night. Service animals are exempt from fees.
How much is parking at Hotel Chinzanso Tokyo?
Self-parking is available for JPY 1000.00 per night. Valet parking is available for JPY 2000.00 per night.
What time is check-in at Hotel Chinzanso Tokyo?
Check-in is from 3:00 PM to anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Hotel Chinzanso Tokyo?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Does Hotel Chinzanso Tokyo provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of JPY 3200 per person applies.
Where is Hotel Chinzanso Tokyo located?
This family-friendly Tokyo hotel is located on the riverfront, within 2 mi (3 km) of Sunshine City Shopping Mall and Mejiro Garden. Omoide Yokocho and Imperial Palace Garden are also within 3 mi (5 km). Edogawabashi Station is 7 minutes by foot and Gokokuji Station is 12 minutes.

Guest reviews

Overall score and ratings for Hotel Chinzanso Tokyo

4.7
Exceptional
5 - Excellent
786
4 - Good
160
3 - Okay
25
2 - Mediocre
9
1 - Poor
3
4.8
Cleanliness
4.8
Service and Staff
4.7
Amenities
4.7
Property condition

3/5

  • Liked: Cleanliness, amenities, property conditions & facilities

I order food from outside of the hotel, when they know that I order food from outside they told me to stop. If they donโ€™t want costumer order something outside of hotel, they should have write about this on the hotel website or something. If I know this I wonโ€™t stay this hotel.

Stayed 9 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay

Really enjoyable stay. Staff all very friendly and helpful. Great room with a fantastic view. We had a lovely meal in one of their quality restaurants and finished the evening with a relaxed drink in their comfortable bar.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

the garden was beautiful, the staff went above and beyond, our room was superb, exceptional service, everyone was so nice and helpful

Stayed 3 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
strongly recommended

Chinzanso is the one of the best value five star hotel in Tokyo. It's not in center of the city, a bit inconvenient to travel for business or go shopping. But the hotel itself is beautiful with Japanese gardens and special restaurants. Staffs there are very professional and helpful with hospitality. Easy connection to airport with limousine bus services.

Stayed 2 nights in Jan 2020