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Hotel Scala Frankfurt City

3.5 star property

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Photo gallery for Hotel Scala Frankfurt City

Exterior
Exterior
Reception
1 bedroom, hypo-allergenic bedding, minibar, individually furnished
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Comfort Double Room

1 bedroom, hypo-allergenic bedding, minibar, individually furnished

Comfort Double Room

7.6 out of 10
Good
(8 reviews)

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Single Room

1 bedroom, hypo-allergenic bedding, minibar, individually furnished

Economy Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Triple Room

1 bedroom, hypo-allergenic bedding, minibar, individually furnished

Standard Triple Room

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Double Room

1 bedroom, hypo-allergenic bedding, minibar, individually furnished

Standard Double Room

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Business Double or Twin Room

1 bedroom, hypo-allergenic bedding, minibar, individually furnished

Business Double or Twin Room

7.0 out of 10
Good
(9 reviews)

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

Map
Schaefergasse 31, Frankfurt, HE, 60313

What's nearby

  • MyZeil - 3 min walk - 0.3 km
  • Römerberg - 9 min walk - 0.8 km
  • Frankfurt Christmas Market - 11 min walk - 0.9 km
  • Alte Oper - 12 min walk - 1.1 km
  • Main Tower - 14 min walk - 1.2 km

Getting around

  • Konstablerwache Station - 4 min walk
  • Hessendenkmal Tram Stop - 5 min walk
  • Frankfurt Airport (FRA) - 29 min drive

Restaurants

  • ‪Dim Sum Haus - ‬1 min walk
  • ‪Koh Samui - ‬1 min walk
  • ‪Iwase - ‬1 min walk
  • ‪Zeil Kebap - ‬1 min walk
  • ‪Zu den 12 Aposteln - ‬1 min walk

About this property

Hotel Scala Frankfurt City

Hotel near MyZeil
Close to Frankfurt Christmas Market and Römerberg, Hotel Scala Frankfurt City provides a hair salon, dry cleaning/laundry services and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), coffee/tea in reception and multilingual staff
  • Luggage storage, a computer station and tour/ticket information
  • A front desk safe, ATM/banking services and free newspapers
  • Guest reviews say great things about the first-rate property condition
Room features
All guest rooms are individually furnished, and include amenities, such as free WiFi and offices, in addition to sound-insulated walls and minibars.
More conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

English, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 24 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 14 per person
  • Coffee and tea in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

More

  • 1 building
  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Office
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Nearby parking fee: EUR 24 per day (328 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Best Western Hotel Scala
Best Western Hotel Scala Frankfurt
Best Western Scala Frankfurt
Favored Hotel Scala Frankfurt
Favored Hotel Scala
Favored Scala Frankfurt
Favored Scala
Favored Hotel Scala Frankfurt
Scala Frankfurt City Frankfurt
Hotel Scala Frankfurt City Hotel
Hotel Scala Frankfurt City Centre
Hotel Scala Frankfurt City Frankfurt
Hotel Scala Frankfurt City Hotel Frankfurt

Frequently asked questions

Is Hotel Scala Frankfurt City pet-friendly?

Yes, cats and dogs are allowed at this property.

What time is check-in at Hotel Scala Frankfurt City?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Scala Frankfurt City?

Checkout is at 11:00 AM.

Where is Hotel Scala Frankfurt City located?

Located in Innenstadt, this hotel is within a 15-minute walk of MyZeil, Römerberg and Frankfurt Christmas Market. Frankfurt Trade Fair is 1.7 mi (2.8 km) away. Hessendenkmal Tram Stop and Konstablerwache Station are within a 5-minute walk.

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Hotel Scala Frankfurt City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 154 out of 589 reviews
Rating 8 - Good. 271 out of 589 reviews
Rating 6 - Okay. 108 out of 589 reviews
Rating 4 - Poor. 40 out of 589 reviews
Rating 2 - Terrible. 16 out of 589 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10

Nice and clean place, 24/7 front desk, comfortable rooms, good location
Stayed 2 nights in Apr 2025

10/10

Very good location…
Stayed 1 night in Apr 2025

10/10

Clean and qellnlocated
Stayed 2 nights in May 2025

8/10

Good
Stayed 1 night in Jun 2025

8/10

Well situated near 'Zeil' and shopping malls, downtown Frankfurt. Hotel is in good conditions, clean, and staff is friendly.
Stayed 1 night in Feb 2025

8/10

Excellent hotel if you want to stay in this busy area. LOTS of dining options around the hotel. would def. stay here again
Stayed 2 nights in Nov 2024

8/10

Personnel aimable et serviable
Stayed 4 nights in Mar 2025

8/10

Great location at a good price, we would stay there again.
Stayed 1 night in May 2023

4/10

Staff were not helpful.
Stayed 7 nights in Apr 2025

10/10

You've got to try the breakfast, The best we ever had in Germany!!!
Stayed 4 nights in Jun 2024

10/10

Great place for the price.
Stayed 3 nights in Sep 2023

6/10

Ok
Stayed 1 night in Apr 2025

6/10

Small. Great location. Staff not the friendliest
Stayed 2 nights in Dec 2024

8/10

Very good location, there is construction going on next door but that was not a problem. I would stay again.
Stayed 3 nights in Oct 2024

10/10

Very worth the price level. Close to the city centre, friendly personnel and fresh.
Stayed 1 night in Jul 2024

10/10

It was a great location for a stay in Frankfurt. Definitely recommend.
Stayed 5 nights in Mar 2023

8/10

Location is great. Staff is friendly. Rooms are small but OK for one or two people to stay. The hotel is just one block behind Zeil, the main shopping street of the city which makes it very convenient. Recommended.
Stayed 5 nights in Jun 2024

6/10

..
Stayed 1 night in Jan 2025

4/10

I would like to recognize the young lady who was at the front desk when I arrived, on 6 January 2025 around 23:00. She was extremely helpful and pleasant. She even went out of her way to iron out the wrinkles that were encountered, frankly, due to my carelessness. I do not remember her name, but she made my stay at this less-than-desirable property, a pleasant one.

4/10

Hotel is old, rooms are old and with bad smell. The bathroom is very small. Employees from the reception don’t care about any thing that you ask. Breakfast is good. There is a construction beside the hotel that the noise start 7:00 in the morning till 17:00 is terrible.
Stayed 1 night in Jan 2025

8/10

Excellent location right in the middle of the centre, friendly basic hotel,shower very good,breakfast poor for the price charged very basic friendly staff plenty of restarunts and bars close by
Stayed 7 nights in May 2023

10/10

Walking distance and parking across the street
Stayed 1 night in Sep 2024

4/10

Dirty old room. Very noisy area.
Stayed 1 night in Sep 2024

4/10

The building is very old, rooms are very old and the bathroom is small. The employees don’t help you in anything. There is a construction beside the hotel, the noise start 7in the morning till 17:00, very very bad.
Stayed 5 nights in Jan 2025

6/10

Walking distance to subway which brings you to the airport. Also good location. Good value for a 3 star
Stayed 1 night in Jan 2024