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Reviews of Dolores Tropicana Resort

3 out of 5
Dolores Tropicana Resort
Tambler, General Santos, South Cotabato

Reviews

5.8
Rating 10 - Excellent. 1 out of 11 reviews" "
Rating 8 - Good. 4 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 2 out of 11 reviews" "
Rating 2 - Terrible. 3 out of 11 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

6.4/10

Property conditions & facilities

3.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jessa

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They just like the ambiance and view of the property.... They dont like the service especially the front office its really terrible.....
Stayed 1 night in Jan 2024

4/10 Poor

Anthony Mark

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

4/10 Poor

Adrian Lester

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
Room are dirty, airconditioning not working so hot inside the room, swimming pool nit that good broken slides and unclean. Some staff are untrained. Deceiving resort and hotel
Stayed 4 nights in Jan 2024
Response from Mktg on 18 Jan,2024
Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you experienced during your stay with us. We strive to provide our guests with an exceptional experience, and it seems we fell short of our goal this time. Please know that your concerns are important to us. We have taken note of your comments regarding the hotel room, swimming pool, staffs and have forwarded them to the appropriate department for review and action. We hope you will give us another opportunity to serve you better in the future. We are committed to improving our services and your feedback is instrumental in this process. Thank you

2/10 Terrible

Jimmy

Stayed 1 night in Jan 2024

10/10 Excellent

Sh

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scam
SCAM SCAM!! THEY ALLOW US TO BOOKED BUT THERE RESORT IS TOTALLY CLOSED ALREADY!!! DON'T BOOKED TO THIS PROPERTY IT'S A SCAM!!!!!
Stayed 2 nights in Feb 2019

8/10 Good

dieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel with beach and pool
We should have enjoyed more if there is pool for adults and if the sea is clean. The main reason why we checked-in in a beach hotel is to enjoy the natural sea water and to swim at the pool during the night. Unfortunately, the pool is until 5PM only. In fairness, we liked the place because it is clean, and the room is spacious. I would like to give complements to the cook, I really enjoyed the breakfast served. Also to the staff at the reception for being so nice, courteous, and accommodating.

6/10 Okay

Manfred, Cebu

Disliked: Cleanliness
Not bad but disappointing
Well, we had a hut for ourselves, which was nice. Decent sized room, porch, aircon, good mattress. Negative to the room are the paper thin walls that let u hear everything that's said and done outside and vice versa. They play music from speakers that lasts until late and starts again at maybe 5:30 morning when the garden workers arrive. Breakfast was included in the room rate and tasty yet small. We also had lunch and that was really good. The BIG disappointment was the pool. It looks nice on pictures and was the reason we chose Tropicana but during our entire stay it was closed. That left only the dirty and crowded beach, as this resort caters mainly to daytime visitors renting cabanas. We would not go there again.

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Vibe and Friendly Staff
I was in Davao for few days without time to travel to one of the further out beaches so I decided to try this resort. It has a very comfortable and traditional Filipino feel that makes one feel at home. Everything was functional in the room where I stayed and the restaurant is inviting and pleasant to enjoy. Watch out for Tricycles trying to give you a "special" ride. Just move along the road a little way and wait for the normal Tricycles moving about. Many there and easy to get in/out of the city.

8/10 Good

Jose Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dolores Tropicana
El servicio del staf de cocina y restaurante excelentes Recepcion muy atentos Lugar HERMOSO
Stayed 5 nights in Nov 2023