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Crowne Plaza Surfers Paradise, an IHG Hotel

Photo gallery for Crowne Plaza Surfers Paradise, an IHG Hotel

Exterior
Outdoor pool, open 7:00 AM to 9:00 PM, pool loungers
Junior Suite, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board
Suite, 1 King Bed, Ocean View (Penthouse) | Room amenity
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Crowne Plaza Surfers Paradise, an IHG Hotel

Crowne Plaza Surfers Paradise, an IHG Hotel

4.5 star property

8.4/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
2807 Gold Coast Highway, Surfers Paradise, QLD, 4217

Explore the area

  • Popular LocationSkyPoint Observation Deck15 min walk
  • Popular LocationSurfers Paradise Beach17 min walk
  • Popular LocationThe Oasis19 min walk
  • AirportGold Coast, QLD (OOL-Coolangatta)33 min drive

Room options

About this area

Gold Coast

Crowne Plaza Surfers Paradise, an IHG Hotel is located in Surfers Paradise, a neighbourhood in Gold Coast, and is near a metro station and near the beach. Cavill Avenue and Pacific Fair Shopping Centre are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Currumbin Wildlife Sanctuary and Wet'n'Wild Gold Coast. Looking to enjoy an event or a game while in town? See what's happening at Gold Coast Turf Club or Metricon Stadium. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • SkyPoint Observation Deck - 15 min walk
  • Gold Coast Convention and Exhibition Centre - 16 min walk
  • Surfers Paradise Beach - 17 min walk
  • The Oasis - 19 min walk
  • Capri on Via Roma - 20 min walk

Getting around

  • Florida Gardens station - 1 min walk
  • Varsity Lakes Station - 22 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 33 min drive

Restaurants

  • Sushi Train - 3 min walk
  • Chiang Mai Thai - 5 min walk
  • Metro Coffee - 6 min walk
  • Chaopraya Thaï - 7 min walk
  • Coffee Sisters - 12 min walk

About this property

Crowne Plaza Surfers Paradise, an IHG Hotel

4.5-star luxury hotel located in Surfers Paradise
Located close to Gold Coast Convention and Exhibition Centre and Surfers Paradise Beach, Crowne Plaza Surfers Paradise, an IHG Hotel provides a return airport shuttle, a terrace and a cafe. For some rest and relaxation, visit the hot tub. The on-site restaurant, Relish Restaurant, features pool views and light fare. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sunloungers
  • Buffet breakfast (surcharge), bike hire and an outdoor tennis court
  • Self-parking (surcharge), multilingual staff and ATM/banking services
  • A computer station, concierge services and tour/ticket information
  • Guest reviews speak highly of the family-friendly amenities and location
Room features
All 269 rooms include comforts, such as 24-hour room service and furnished balconies, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with separate baths/showers and free toiletries
  • 55-inch LCD TVs with digital channels
  • Wardrobes/cupboards, fridges and electric kettles

Languages

Chinese (Mandarin), English, Filipino, Finnish, French, Hindi, Macedonian, Russian

Cleaning and safety practices

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (AUD 18 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily: AUD 39.00 for adults and AUD 19.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Relish Restaurant

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Outdoor pool
  • Outdoor tennis court
  • Hot tub

Family friendly

  • Babysitting (surcharge)
  • Fence around the pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Lockers available
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LCD TV
  • Digital channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Fridge

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 65.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: AUD 39.00 for adults and AUD 19.50 for children (approximately)
  • Self-parking fee: AUD 18 per day (in/out privileges)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel Surfers Paradise
Crowne Plaza Surfers Paradise
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Gold Coast
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Crowne Plaza Surfers Paradise Hotel

Frequently asked questions

Does Crowne Plaza Surfers Paradise, an IHG Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at ?

As of 5 Feb,2023, prices found for a 1-night stay for 2 adults at on 13 Feb,2023 start from S$173.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Surfers Paradise, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Surfers Paradise, an IHG Hotel?

Self-parking is available for AUD 18 per day. Limited spots are available.

What time is check-in at Crowne Plaza Surfers Paradise, an IHG Hotel?

Check-in is from 3:00 PM - midnight.

What time is check-out at Crowne Plaza Surfers Paradise, an IHG Hotel?

Checkout is at 11 AM.

Does Crowne Plaza Surfers Paradise, an IHG Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Crowne Plaza Surfers Paradise, an IHG Hotel located?

Located in Surfers Paradise, this luxury hotel is within 1 mi (2 km) of Gold Coast Convention and Exhibition Centre, Surfers Paradise Beach and The Star Gold Coast. Cavill Avenue and Pacific Fair Shopping Centre are also within 2 mi (3 km). Florida Gardens station is only a 2-minute walk and Broadbeach South Light Rail Station is 26 minutes.

Reviews

8.4

Very good

Rating 10 - Excellent. 516 out of 1056 reviews" "
" "10 - Excellent 49%
Rating 8 - Good. 359 out of 1056 reviews" "
" "8 - Good 34%
Rating 6 - Okay. 117 out of 1056 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 40 out of 1056 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 24 out of 1056 reviews" "
" "2 - Terrible 2%

8.6/10

Cleanliness

8.9/10

Staff & service

8.2/10

Amenities

8.1/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Excellent

Brodie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service and clean hotel
Stayed 1 night in Feb 2023

10/10 Excellent

Kon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great food and breakfast
Stayed 4 nights in Jan 2023

8/10 Good

Palak

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Was good service and cleanliness, good breakfast. But bad experience only, door lock was broken. Yes they fix next morning straight away and offer another room too. Shower head is playing around. So all over feel like rooms need some maintenance. We stayed in this hotel in 2019. For 12 days and was very good experience and that’s why I tried again but not really happy. It’s alright. Thank you
Stayed 3 nights in Jan 2023

10/10 Excellent

Mani, Castle Hill

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view, great customer service and very clean!!!
Stayed 6 nights in Jan 2023

10/10 Excellent

XUE HONG

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jan 2023

10/10 Excellent

Joliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff, clean rooms and good breakfast 👌
Stayed 5 nights in Jan 2023

6/10 Okay

John

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The rooms, balconies, bathrooms are shabby and in desperate need of refurbish. Staff at front desk unhelpful.
Stayed 1 night in Jan 2023

10/10 Excellent

joliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stafe and very nice breakfast,The rooms is very clean 👌

8/10 Good

Anni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, very close to Glink which is super convenient. The problem was that they didn't want to take my China Merchant bank credit card which I have used it everywhere in the world but here. very mind boggling. other than that, it was a good value and nice place to stay if you visit Gold Coast.
Stayed 2 nights in Jan 2023

10/10 Excellent

Fatimah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and clean, the pool is lovely! Kids loved it but more importantly, hospitality at its finest. The staff are beautiful and friendly. We had a lovely stay and the most memorable part was the staff, from the front desk staff, duty manager and f&b staff. All lovely! Thank you! Recommended
Stayed 2 nights in Jan 2023