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Hilton Surfers Paradise Hotel & Residences

Photo gallery for Hilton Surfers Paradise Hotel & Residences

Exterior
Beach towels
Indoor pool, 4 outdoor pools, open 6:00 AM to 10:00 PM, pool loungers
Indoor pool, 4 outdoor pools, open 6:00 AM to 10:00 PM, pool loungers
Indoor pool, 4 outdoor pools, open 6:00 AM to 10:00 PM, pool loungers

Overview of Hilton Surfers Paradise Hotel & Residences

Hilton Surfers Paradise Hotel & Residences

5.0 star property

3.7/5 Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
6 Orchid Ave Surfers Paradise, Surfers Paradise, QLD, 4217

Explore the area

  • Popular LocationCavill Avenue1 min walk
  • Popular LocationSurfers Paradise Beach5 min walk
  • Popular LocationSlingshot8 min walk
  • AirportGold Coast, QLD (OOL-Coolangatta)40 min drive

Room options

About this area

Gold Coast

Located by the ocean, Hilton Surfers Paradise Hotel & Residences is in Surfers Paradise neighbourhood and is connected to a shopping centre. Cavill Avenue and Pacific Fair Shopping Centre are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Wet'n'Wild Gold Coast and Warner Bros. Movie World. Travelling with kids? Don't miss Currumbin Wildlife Sanctuary. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.

What's nearby

  • Cavill Avenue - 1 min walk
  • Centro Surfers Paradise - 2 min walk
  • Timezone - 2 min walk
  • Surfers Paradise Beach - 5 min walk
  • Slingshot - 8 min walk

Getting around

  • Florida Gardens station - 8 min drive
  • Varsity Lakes Station - 24 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 38 min drive

About this property

Hilton Surfers Paradise Hotel & Residences

5-star luxury hotel located in Surfers Paradise
Take advantage of a poolside bar, a free food/drink shopping service and a free daily manager's reception at Hilton Surfers Paradise Hotel & Residences. Indulge in a body wrap, a facial and a body treatment at eforea spa, the on-site spa. The on-site restaurant, Catch Restaurant, features seafood. In addition to a terrace and an art gallery on site, guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • 4 outdoor pools and an indoor pool, with sunloungers
  • Buffet breakfast (surcharge), valet parking (surcharge) and limo/town car service
  • An electric car charging station, express check-out and 4 meeting rooms
  • A front desk safe, a TV in the lobby and smoke-free property
  • Guest reviews give top marks for the location
Room features
All 320 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and air conditioning. Guest reviews say good things about the cleanliness, size rooms at the property.
Extra conveniences in all rooms include:
  • Egyptian cotton sheets, pillowtop mattresses and rollaway/extra beds (surcharge)
  • Designer toiletries and hairdryers
  • 37-inch HDTVs with digital channels
  • Free infant beds, electric kettles and desks

Languages

Chinese (Mandarin), English, French, Hindi, Italian, Japanese, Korean, Russian, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Guest accommodations are accessible via mobile device

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 14.95), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (AUD 25 per night; includes in/out privileges)
  • Valet parking on site (AUD 45 per night; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options
  • Limo/town car service
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AMโ€“10:30 AM on weekdays and 7:00 AMโ€“11:00 AM on weekends: AUD 42 for adults and AUD 21 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Catch Restaurant
  • Ms Margot's Bar & Eats

Things to do

  • 4 outdoor pools
  • Art gallery
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Hot tub

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (10764 square feet)
  • Meeting rooms - 4

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Spa open selected days
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV
  • Digital channels
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.00 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night (for stays between 1 January and 31 December)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: AUD 42 for adults and AUD 21 for children (approximately)
  • Fee for in-room wireless Internet: AUD 14.95 (rates may vary)
  • Fee for in-room wired Internet: AUD 14.95 per 24-hour period (rates may vary)
  • Self-parking fee: AUD 25 per night (in/out privileges)
  • Valet parking fee: AUD 45 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.00 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 15 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Hotel Surfers Paradise
Hilton Surfers Paradise
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Hotel Hilton Surfers Paradise
Surfers Paradise Hilton
Surfers Paradise Hilton Hotel
Hilton Surfers Paradise Hotel & Residences Gold Coast
Hilton Surfers Paradise Hotel And Residences
Hilton Surfers Paradise Residences Gold Coast
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel Residences
Hilton Surfers Paradise Hotel & Residences Hotel
Hilton Surfers Paradise Hotel & Residences Surfers Paradise

Frequently asked questions

Does Hilton Surfers Paradise Hotel & Residences have a pool?

Yes, this property has an indoor pool, 4 outdoor pools and a children's pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at ?

As of 5 Dec,2022, prices found for a 1-night stay for 2 adults at on 7 Dec,2022 start from S$274.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Surfers Paradise Hotel & Residences pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Surfers Paradise Hotel & Residences?

Self-parking is available for AUD 25 per night. Valet parking is available for AUD 45 per night. Limited spots are available.

What time is check-in at Hilton Surfers Paradise Hotel & Residences?

Check-in is from 3:00 PM - midnight. After-hours check-in is not available.

What time is check-out at Hilton Surfers Paradise Hotel & Residences?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Hilton Surfers Paradise Hotel & Residences located?

This family-friendly Gold Coast hotel is located by the ocean, within a 10-minute walk of Cavill Avenue, Surfers Paradise Beach and SkyPoint Observation Deck. Pacific Fair Shopping Centre and Robina Town Centre are also within 9 mi (15 km). Florida Gardens station is 24 minutes by foot.

Can I cancel my reservation for free at Hilton Surfers Paradise Hotel & Residences and receive a full refund?

Yes, Hilton Surfers Paradise Hotel & Residences offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Surfers Paradise Hotel & Residences cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 340 out of 1002 reviews" "
" "5 - Excellent 34%
Rating 4 - Good. 299 out of 1002 reviews" "
" "4 - Good 30%
Rating 3 - Okay. 185 out of 1002 reviews" "
" "3 - Okay 18%
Rating 2 - Poor. 120 out of 1002 reviews" "
" "2 - Poor 12%
Rating 1 - Terrible. 58 out of 1002 reviews" "
" "1 - Terrible 6%

4.0/5

Cleanliness

4.0/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

4.0/5

Eco-friendliness

4/5 Good

Mark
Liked: Staff & service, amenities, property conditions & facilities
Fantastic location. Housekeeping was very inconsistent in the week I stayed there - I had to request toilet paper, and every day they forgot to put something in the room, like there was zero systems in place and they did whatever they remembered to do! Everything from soap to towels was forgotten. One of the most expensive motels Iโ€™ve stayed in at the Gold Coast, so that part was disappointing.
Stayed 7 nights in Nov 2022

2/5 Poor

Harvey, Maidstone
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It was in a good area. However they gave me a room with a broken tv which never got fixed.
Stayed 13 nights in Nov 2022

5/5 Excellent

Nadia
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean beautiful hotel wonderful poolโ€™s hygienic perfect Hilton host really nice breakfast perfect perfect thank you
Stayed 4 nights in Nov 2022

4/5 Good

wei
Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Location is great, view is fantastic, room is spacious but just the carpet is very dirty.

2/5 Poor

Shanaz
Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The location I choose to stay in was very dirty and unsafe at night. however, during the day, it was nice to be out on the beach and around cafes and restaurants. The hotel stay was very surprising I had been told about the hotel so many times and thatโ€™s why I had choose to book it however it was very dirty and untidy. I walked into my hotel room at 3pm and there was untidy room with a dirty towel on the floor, dining table had Coke, Pepsi cup stains, there was no bathroom toiletries that were descent for a 1-bedroom room it was very unexpected to have walked in and see such untidy room as well as less enmities. There were no toothbrushes, no slippers, no extra towels, or even basic toiletries. These are necessary items that travellers look for in a hotel especially after a flight and finding their room dirty. I did enjoy the breakfast and the views those are the 2 things I will only take from staying at the Hilton.
Stayed 2 nights in Oct 2022

5/5 Excellent

Siva
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Sep 2022

3/5 Okay

Shan
Travelled with family