5/5 Excellent
Verified traveller
Travelled with partner
26 Jul,2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2021
Hilton Surfers Paradise Hotel and Residences
Photo gallery for Hilton Surfers Paradise Hotel and Residences
Overview of Hilton Surfers Paradise Hotel and Residences
Hilton Surfers Paradise Hotel and Residences
3.7/5 Good
Guests rated this property 4.0/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
- Personal protective equipment
6 Orchid Ave Surfers Paradise, Surfers Paradise, QLD, 4217
Explore the area
- Cavill Avenue1 min walk
- SkyPoint Observation Deck8 min walk
- Slingshot8 min walk
- Gold Coast, QLD (OOL-Coolangatta)40 min drive
Choose dates to view prices
About this area
Gold Coast
Located in Gold Coast, Hilton Surfers Paradise Hotel and Residences is connected to a shopping centre. Cavill Avenue and Pacific Fair Shopping Centre are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Sea World and Currumbin Wildlife Sanctuary. Travelling with kids? Don't miss Wet'n'Wild Gold Coast and Warner Bros. Movie World. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.
View in a map
What's nearby
- Cavill Avenue - 1 min walk
- Timezone - 2 min walk
- Centro Surfers Paradise - 2 min walk
- SkyPoint Observation Deck - 8 min walk
- Slingshot - 8 min walk
Getting around
- Broadbeach South Light Rail Station - 7 min drive
- Helensvale Station - 16 min drive
- Gold Coast, QLD (OOL-Coolangatta) - 40 min drive
Restaurants
- Where to eat
- Catch Restaurant โ Restaurant offering seafood. Serves breakfast and dinner daily. Kids' menu available.
- Ms Margot's Bar & Eats โ Serves breakfast and light fare daily.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
Social distancing
Contactless check-out
Guest accommodations are accessible via mobile device
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: WiFi (AUD 14.95), Wired Internet (surcharge)
- Available in some public areas: Free WiFi and wired Internet
Parking and public transport
- Self parking on site (AUD 20 per night; includes in/out privileges)
- Valet parking on site (AUD 40 per night; includes in/out privileges)
- Limited on-site parking
- Wheelchair-accessible parking and van parking available
- Height restrictions apply for on-site parking
- On-site parking includes off-street options
- Limo/town car service
- Theme park shuttle (surcharge)
Food and drink
- Buffet breakfast available for a fee daily 6:30 AMโ10:30 AM: AUD 39.00 for adults and AUD 19.50 for children
- 1 restaurant
- 1 poolside bar and 1 bar
- Free daily reception
- 24-hour room service
- Coffee/tea in a common area
Things to do
- 4 outdoor pools
- Art gallery
- Children's pool
- Fitness centre
- Full-service spa
- Indoor pool
- Sauna
- Hot tub
Family friendly
- 4 outdoor pools
- Children's pool
- Free cots/infant beds
- Corner/local shop
- Indoor pool
- Rollaway/extra beds (surcharge)
- Snack bar/deli
Conveniences
- Lift
- Front-desk safe
- Corner/local shop
Guest services
- 24-hour front desk
- Concierge services
- Dry-cleaning service
- Free food shopping service
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Wedding services
Languages spoken
- Chinese
- English
- French
- Hindi
- Italian
- Japanese
- Korean
- Russian
- Thai
Business services
- Conference space (10764 square feet)
- Meeting rooms 4
Outdoors
- BBQ grill(s)
- Garden
- Picnic area
- Pool sunloungers
- Terrace
Spa
- 7 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Hydrotherapy
- Massage - deep-tissue
- Massage - hot stone
- Massage - prenatal
- Massage - sports
- Massage/treatment rooms
- Spa open selected days
- Steam room
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Braille signage
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible pool
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
- Wheelchair-accessible van parking
More
- Beach towels
- Couples dining
- Romance packages available
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Egyptian cotton sheets
- Free cots/infant beds
- Pillow-top mattress
- Premium bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Bathrobes
- Designer toiletries
- Hairdryer
- Shampoo
- Soap
- Toilet paper
- Towels
- Toothbrush and toothpaste (on request)
Entertainment
- 37-inch LCD TV
- Digital channels
- iPod dock
Food and drink
- Champagne service
- Coffee/tea maker
- Electric kettle
More
- Desk
- Iron/ironing board
- Laptop-compatible safe
- Mobile key entry
- Phone
- Slippers
Similar properties
See similar properties
Gold Coast
Surfers Paradise
Family-friendly
Guest rating 3.5+
Pool
5 star
Hot tub
Hotel
Policies
Check-in
Check-in from 3:00 PM - midnight
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out
Special check-in instructions
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 60.00 per night.
Free cots (infant beds)
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: AUD 100 per accommodation, per night (for stays between 1 January and 31 December)
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: AUD 39.00 for adults and AUD 19.50 for children (approximately)
- Fee for in-room wireless Internet: AUD 14.95 (rates may vary)
- Fee for in-room wired Internet: AUD 14.95 per 24-hour period (rates may vary)
- Self-parking fee: AUD 20 per night (in/out privileges)
- Valet parking fee: AUD 40 per night (in/out privileges)
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: AUD 60.00 per night
- Credit card charges are subject to a surcharge of 2 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
We should mention
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 15 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Hilton Hotel Surfers Paradise
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel
Hotel Hilton Surfers Paradise
Surfers Paradise Hilton
Surfers Paradise Hilton Hotel
Hilton Surfers Paradise Hotel & Residences Gold Coast
Hilton Surfers Paradise Hotel And Residences
Hilton Surfers Paradise Residences Gold Coast
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel and Residences Hotel
Hilton Surfers Paradise Hotel and Residences Surfers Paradise
Frequently asked questions
Overall score and ratings
3.7
Good
4.0/5
Cleanliness
4.0/5
Staff & service
3.9/5
Amenities
3.7/5
Property conditions & facilities
5/5 Excellent
Verified traveller
Travelled with family and small children
21 Jul,2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2021
5/5 Excellent
Verified traveller
28 Jun,2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021
5/5 Excellent
Verified traveller
Travelled with family
22 Jun,2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021
5/5 Excellent
Verified traveller
Travelled with family and small children, Travelled with partner
21 Jun,2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2021