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Neptune Resort

3.5 star property
Comfortable hotel, walk to The Star Gold Coast

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Neptune Resort

Photo gallery for Neptune Resort

Living area
View from room
Front of property
Individually decorated, individually furnished, soundproofing
Café

Overview of Neptune Resort

8.8

Excellent

Popular amenities

  • PoolPoolPool
  • Hot tubHot tubHot tub
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • KitchenKitchenKitchen
  • GymGymGym

Check out the area

32 Surf Parade, Broadbeach, QLD, 4218
  • Popular LocationPacific Fair Shopping Centre4 min walk
  • Popular LocationThe Oasis5 min walk
  • Popular LocationThe Star Gold Coast6 min walk
  • AirportGold Coast, QLD (OOL-Coolangatta)27 min drive
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Room options

Superior Apartment, 1 Bedroom, Ocean View

cleanliness

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 85 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

Apartment, 2 Bedrooms

cleanliness

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 112 sq m
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

Superior Apartment, 1 Bedroom, Garden View

cleanliness

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 85 sq m
  • Sleeps 3
  • 1 Queen Bed

Two-Bedroom Sub Penthouse

cleanliness

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 159 sq m
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds

Apartment, 1 Bedroom

cleanliness

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 80 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Penthouse, 2 Bedrooms

cleanliness

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 175 sq m
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

Similar properties

About the area

Gold Coast

Neptune Resort is located in Broadbeach, a neighbourhood in Gold Coast, and is in the entertainment district and near the beach. Pacific Fair Shopping Centre and Cavill Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Slingshot and Currumbin Wildlife Sanctuary. Warner Bros. Movie World and Wet'n'Wild Gold Coast are not to be missed. Take the opportunity to explore the area for water adventures such as surfing/body boarding and other activities like whale watching.

What's nearby

  • Pacific Fair Shopping Centre - 4 min walk
  • The Oasis - 5 min walk
  • The Star Gold Coast - 6 min walk
  • Gold Coast Convention and Exhibition Centre - 11 min walk
  • Cavill Avenue - 5 min drive

Getting around

  • Broadbeach South Light Rail Station - 3 min walk
  • Varsity Lakes Station - 19 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 32 min drive

Restaurants

  • Saffron Indian Gourmet - 1 min walk
  • Nineteen at the Star - 6 min walk
  • No Name Lane - 6 min walk
  • Sumo Japanese - 7 min walk
  • Social Eating House + Bar - 6 min walk

About this property

Neptune Resort

Hotel near The Star Gold Coast
Close to The Oasis and Pacific Fair Shopping Centre, Neptune Resort provides a terrace, a coffee shop/cafe and a garden. For some rest and relaxation, visit the sauna or the hot tub. Free in-room WiFi and a gym are available to all guests.
Other perks include:
  • An outdoor pool with sunloungers
  • Free self-parking
  • An outdoor tennis court, smoke-free property and a lift
  • Barbecues, tour/ticket information and luggage storage
  • Guest reviews give top marks for the helpful staff and location
Room features
All rooms are individually furnished, and include comforts such as air conditioning and separate sitting areas, in addition to perks such as free WiFi and dining tables.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Separate baths/showers and hairdryers
  • 45-inch TVs with cable channels
  • Wardrobes/cupboards, balconies and separate sitting areas

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A coffee shop/cafe

Restaurants on site

  • Tom's Cafe

Things to do

  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Spa tub

Family friendly

  • Cot (surcharge)
  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Tour and ticket assistance
  • Weekly housekeeping

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 9 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 45-inch TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area
  • Toaster

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2.53 per cent for credit card payments
The front desk is open Monday - Saturday (8 AM - 6 PM) and Sunday - Sunday (8 AM - noon)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 35.0 per day.
Cots (infant beds) are available for AUD 10.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 35.0 per day
  • Credit card charges are subject to a surcharge of 2.53 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is provided up to 500 MB per guestroom, per stay.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Neptune Broadbeach
Neptune Resort
Neptune Resort Broadbeach
Neptune Resort Broadbeach, Gold Coast
Neptune Resort Hotel
Neptune Resort Broadbeach
Neptune Resort Hotel Broadbeach

Frequently asked questions

Does Neptune Resort have a pool?

Yes, this property has an outdoor pool.

Is Neptune Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Neptune Resort?

Self-parking is free at this property.

What time is check-in at Neptune Resort?

Check-in start time: 2 PM; check-in end time: 6:00 PM.

What time is check-out at Neptune Resort?

Checkout is at 10 AM.

Where is Neptune Resort located?

Located in Broadbeach, this hotel is within a 10-minute walk of Pacific Fair Shopping Centre, The Star Gold Coast and The Oasis. Cavill Avenue and Surfers Paradise Beach are also within 3 miles (5 km). Broadbeach South Light Rail Station is only a 3-minute walk and Florida Gardens station is 25 minutes.

Neptune Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 288 out of 555 reviews" "
Rating 8 - Good. 190 out of 555 reviews" "
Rating 6 - Okay. 57 out of 555 reviews" "
Rating 4 - Poor. 16 out of 555 reviews" "
Rating 2 - Terrible. 4 out of 555 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an 8 night stay with my 12 year old son I really enjoyed staying at Neptune Resort and the staff we’re really friendly The only thing i would suggest is that the $200 deposit be given back a little sooner i am still waiting after 6 days to receive my money
Stayed 8 nights in Jan 2024

4/10 Poor

jacqueline

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No bathroom light for four days difficult to shave etc grouting dirty in bathroom sofas both had no springs unable to sit comfortably loud bang when flushed toilet loose panel reported nothing done Old tired decor thoughout
Stayed 5 nights in Dec 2023

8/10 Good

Leonor

Stayed 4 nights in Dec 2023

8/10 Good

Linda

Stayed 6 nights in Nov 2023

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, close to transit, shopping, entertainment.
Stayed 4 nights in Nov 2023

6/10 Okay

Natalie

Stayed 6 nights in Oct 2023

8/10 Good

Jacob Terry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the stay was amazing but we were provided with very little supplies
Stayed 8 nights in Sep 2023

4/10 Poor

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Neptune Resort was clean and perfectly situated for all amenities, our room was also of a fair size and plenty of room for the 2 of us
Stayed 10 nights in Sep 2023

10/10 Excellent

Balvant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed in was very nice had all that we needed
Stayed 5 nights in Aug 2023