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Sofitel Gold Coast Broadbeach

Photo gallery for Sofitel Gold Coast Broadbeach

Beach nearby
Exterior
LUXURY ROOM, 1 King Size Bed, Ocean Views, Spa | Premium bedding, minibar, in-room safe, desk
Outdoor banquet area
Interior

Overview of Sofitel Gold Coast Broadbeach

UNESCO Sustainable Travel Pledge

Sofitel Gold Coast Broadbeach

5.0 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
81 Surf Parade, Broadbeach, QLD, 4218

Guests rated this location 8.8/10 - Excellent

Explore the area

  • Popular LocationThe Oasis1 min walk
  • Popular LocationThe Star Gold Coast3 min walk
  • Popular LocationGold Coast Convention and Exhibition Centre5 min walk
  • AirportGold Coast, QLD (OOL-Coolangatta)31 min drive

Room options

About this area

Gold Coast

Located near the beach, Sofitel Gold Coast Broadbeach is in Broadbeach neighbourhood and is connected to a shopping centre. The Oasis and Pacific Fair Shopping Centre are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kurrawa Beach and Surfers Paradise Beach. Travelling with kids? Consider Pratten Park and SkyPoint Climb. Discover the area's water adventures with nearby surfing/body boarding, or enjoy the great outdoors with hiking/biking trails, mountain biking and ziplining.

What's nearby

  • The Oasis - 1 min walk
  • The Star Gold Coast - 3 min walk
  • Gold Coast Convention and Exhibition Centre - 5 min walk
  • Kurrawa Beach - 7 min walk
  • Dracula's Cabaret - 8 min walk

Getting around

  • Broadbeach South Light Rail Station - 8 min walk
  • Varsity Lakes Station - 20 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 31 min drive

Restaurants

  • The Loose Moose - 2 min walk
  • Moo Moo Restuarant Gold Coast - 1 min walk
  • Boonchu Thai Food - 2 min walk
  • No Name Lane - 2 min walk
  • George's Steak & Seafood Restaurant - 3 min walk

About this property

Sofitel Gold Coast Broadbeach

5-star luxury hotel located in Broadbeach
Located close to The Oasis and The Star Gold Coast, Sofitel Gold Coast Broadbeach provides a poolside bar, a terrace and a shopping centre on site. For some rest and relaxation, visit the hot tub. Enjoy French cuisine and al fresco dining at the two on-site restaurants. In addition to a library and dry cleaning/laundry services, guests can connect to in-room WiFi (surcharge), with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Other perks at this hotel include:
  • 2 outdoor pools with free cabanas, sunloungers and pool umbrellas
  • Limo/town car service, full breakfast (surcharge) and an outdoor tennis court
  • Valet parking (surcharge), express check-out and tour/ticket information
  • Concierge services, a front desk safe and a 24-hour front desk
  • Guest reviews say good things about the beach locale and helpful staff
Room features
All 296 rooms include comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and deep-soaking baths
  • LED TVs with premium channels
  • Wardrobes/cupboards, balconies and fridges

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 24.95 per 24-hour period), Wired Internet (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: WiFi (AUD 24.95 per 24-hour period), Wired Internet (surcharge)

Parking and public transport

  • Self parking on site (AUD 25.00 per night; includes in/out privileges)
  • Valet parking on site (AUD 55.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: AUD 45 for adults and AUD 20 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Bistro On3 Restaurant
  • Room81 Restaurant

Things to do

  • 2 outdoor pools
  • Fitness centre
  • Outdoor tennis court
  • Shopping centre
  • Hot tub
  • Tennis

Family friendly

  • 2 outdoor pools
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 10

Outdoors

  • Free pool cabanas
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • Handrails in stairwells
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • LED TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Minibar
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 80.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately AUD 45 for adults and from AUD 20 for children
  • Fee for in-room wireless Internet: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: AUD 24.95 per 24-hour period (rates may vary)
  • Self-parking fee: AUD 25.00 per night (in/out privileges)
  • Valet parking fee: AUD 55.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.1 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 6:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Sofitel Gold
Sofitel Gold Coast Broadbeach
Sofitel Gold Hotel
Sofitel Gold Hotel Broadbeach Coast
Accor Gold Coast Broadbeach
Broadbeach Sofitel
Sofitel Broadbeach
Sofitel Gold Coast Broadbeach Hotel Broadbeach
Sofitel Gold Coast Broadbeach Hotel
Sofitel Gold Coast Broadbeach Hotel
Sofitel Gold Coast Broadbeach Broadbeach
Sofitel Gold Coast Broadbeach Hotel Broadbeach

Frequently asked questions

Does Sofitel Gold Coast Broadbeach have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 6:00 AM to 6:00 PM.

How much does it cost to stay at ?

As of 23 Mar,2023, prices found for a 1-night stay for 2 adults at on 26 Mar,2023 start from S$223.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sofitel Gold Coast Broadbeach pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sofitel Gold Coast Broadbeach?

Self-parking is available for AUD 25.00 per night. Valet parking is available for AUD 55.00 per night.

What time is check-in at Sofitel Gold Coast Broadbeach?

Check-in is from 3:00 PM - anytime.

What time is check-out at Sofitel Gold Coast Broadbeach?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Sofitel Gold Coast Broadbeach located?

This family-friendly Gold Coast hotel is located by the ocean, within a 5-minute walk of The Oasis, The Star Gold Coast and Gold Coast Convention and Exhibition Centre. Kurrawa Beach and Dracula's Cabaret are also within 10 minutes. Broadbeach South Light Rail Station is 8 minutes by foot and Florida Gardens station is 21 minutes.

Can I cancel my reservation for free at Sofitel Gold Coast Broadbeach and receive a full refund?

Yes, Sofitel Gold Coast Broadbeach offers free cancellation on select room rates, because flexibility matters! Please refer to Sofitel Gold Coast Broadbeach cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.6

Excellent

Rating 10 - Excellent. 548 out of 998 reviews" "
" "10 - Excellent 55%
Rating 8 - Good. 271 out of 998 reviews" "
" "8 - Good 27%
Rating 6 - Okay. 110 out of 998 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 44 out of 998 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 25 out of 998 reviews" "
" "2 - Terrible 3%

8.8/10

Cleanliness

8.9/10

Staff & service

7.9/10

Amenities

8.2/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2023

8/10 Good

Felix

Liked: Staff & service
Stayed 2 nights in Mar 2023

4/10 Poor

jatinder

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The floor where our room was was filthy and looked like it hadn't been vacuumed in a while. Our room was dirty also. There was scum on the shower floor. The bath tub still had remnants of the previous quest. There was actual black mold growing on the shower ceiling. As we didn't use the bath, my husband told me to leave it and not complain. The next day whilst getting ready the housekeeping staff asked if I'd like the room cleaned. I said yes, when i had come back to the room all they had done was give me fresh towels. The room was not cleaned at all and not was the bed made. The next day housekeeping staff dif not clean again and this time the managed to make the bed, but couldn't bother doing it properly and the pillows were lying half way down the bed. We also visited the hotels two swimming pools and spa. The pools and spa were both dirty and had dkrt at the bottom of the pool aa well as little bugs that had drowned in the pool and were floating on the surface. We have always chosen the Sofitel brand as it's trusted and known. This particular Sofitel truly disappointed. This time around it felt as though we were paying for the brand rather than the quality and hospitality. If you are charging such a rate the quality should match. My biggest mistake was not taking photos as well as not complain.
Stayed 3 nights in Feb 2023

8/10 Good

Igor

Travelled with family
Liked: Cleanliness, staff & service
Well located hotel. Property is a little tired but staff member Isaac is terrific and went out of his way to assist multiple times.
Stayed 5 nights in Jan 2023

8/10 Good

Angelo

Stayed 4 nights in Jan 2023

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are very friendly and helpful. Property located close to all facility. The only thing I’m disappointed is the bath tub has no running hot water available.
Stayed 4 nights in Jan 2023

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing
Stayed 2 nights in Jan 2023

8/10 Good

Petra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located close to shops and the beach

6/10 Okay

Amir

Travelled with family
Liked: Cleanliness
We had a good stay! No wow factor and no major disappointment! I expect more from a five star hotel these days!

4/10 Poor

Wei

Travelled with family
Disliked: Staff & service
WI-FI and service