Nippon Travel Agency, Gotemba hotels

"The people there are wonderful. The rooms were very nice. The onsen was a great way to relax at the end of the day. Had a 5 course meal one evening, it was OUTSTANDING! The shuttle bus and car shuttle was very helpful. Enjoyed the whole experience. "

"Amazing we loved it"

"The location is great for fujikyu highland and is not too bad of a walk to the lake area. The onsen has a beautiful view of Fuju-san and was best enjoyed in the morning. The onsen is large enough for possibly 12 adults at a time and can feel a little cramped when busy. The amenities they provide and the quality of the facility are great! "

"We’ll be back!"

"The place is closed to everything and the room is clean."

"Location and onsen is fabulous "

"This hotel has a lovely onsen, and spectacular views of Mount Fuji from the roof terrace which has a heated foot bath It is convenient for the bus to see the surrounding area, nice and quiet, with a woods where herons nest next door. However it is fairly remote, in that you have to walk for about half an hour to reach shops or restaurants. Staff were kind and helpful. The food at breakfast was plentiful and varied, with sufficient vegetarian options. There are laundry facilities and ice, and the local shops include a discount store where we got various hair accessories, Sanrio items and sweets for 100 yen. We really enjoyed our stay and the little bus to the funicular railway and cable cars and the Lake Ashi cruise. "

"Highlight of our trip. We had a room with balcony and private onsen. Magical. Food was excellent!"

"As of July 2025 the private onsen are BRAND NEW, the staff told me they just redid them . Do not different than the photos online, but still extremely comfortable. This place is excellent, the staff was very friendly and the room was spacious and so quiet. Very good value"