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"Great location but always felt busy and crowded. Elevators took a long time. "

"Great location "

"I loved everything about the hotel! Perfect location : you can walk to Big Ben, London Eye, Westminster Abby in 10-13 minutes . If you need to use the subway, entrance is across from the hotel. Breakfast is plenty, many options to choose from: eggs, sausage , bacon , 3-4 kinds of fruit, cold cuts, pastries, yogurts, cheese… Hotel is very clean , stuff extremely kind. 100% recommend "

"Great location, staff very friendly & efficient as always. Room was clean, well equipped, relatively quiet. Lifts are now quiet, fast & regular. Best hotel in central London."

"Very good"

"Loved our deluxe size room and the folks assisting with the bags, being shown directly to our room and the size, amenities and qualities of all products picked. The blissful bed delivered and was the comfiest of all beds we've stayed at and the noise level was so quiet (assuming there was good noise reduction techiniques in place AND also thenstreet its on is not overrun like some hotels we stayed at closer to victoria station area) that we often slept in numerous days and didnt realize how late it was."