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Reviews of Hotel Simon's Plaza

4 out of 5
Hotel Simon's Plaza
7, Potaschberg, Grevenmacher

Reviews

9.2

Wonderful

Rating 10 - Excellent. 89 out of 144 reviews" "
Rating 8 - Good. 48 out of 144 reviews" "
Rating 6 - Okay. 6 out of 144 reviews" "
Rating 4 - Poor. 1 out of 144 reviews" "
Rating 2 - Terrible. 0 out of 144 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Moises

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, very friendly and helpful staff. Easy parking
Response from Noémie Liesch General Manager on 13 Feb,2024
Thank you very much for your great feedback. I am happy to hear that you enjoyed your stay at our hotel. Kind regards

10/10 Excellent

Jaroslav

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Noémie Liesch - General Manager on 20 Jul,2023
Thank you very much for your positive feedback. I am glad that you enjoyed your stay with us. I am looking forward to welcoming you again at our hotel. Kind regards,

6/10 Okay

Donald

Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Noémie Liesch - General Manager on 13 Dec,2019
Wir bedanken uns für Ihre positive Bewertung und würden uns freuen Sie demnächst wieder in unserem Hause begrüssen zu dürfen. Mit freundlichen Grüssen, Noémie Liesch

8/10 Good

Saba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff speak German to you, even though French and Luxembourgish are the national languages. The receptionist did switch to English, although others did not switch to an international language. The refrigerator did not work. The staff did place my perishables in their kitchen cool room at my request.
Stayed 2 nights in Sep 2018

6/10 Okay

Adrien

Liked: Cleanliness, staff & service
A bit tired and a bit short in staff
The room was clean but a bit tired and unfortunately there was little room to hang your clothes; just one pole that stuck out from the wall. The room service menu is great value though and the food is nicely prepared. The staff are friendly but limited in number so if you want an iron and ironing board you have to get it from reception yourself. For me the Best Western is much better value for money as they throw in a free breakfast as well!
Stayed 4 nights in Sep 2018

8/10 Good

Verified traveller

Short stay near LUX airport.
Room was large, clean and well appointed. Convenient location. I didn't try the breakfast as it was highly priced so I don't know if it was worth the asking price.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money! Comfortable and large rooms
Extremely helpful and friendly staff. Large, comfortable rooms. Neat and clean. Good value for money. Beautiful breakfast/lunch area also good for meetings.
Stayed 1 night in Sep 2018

8/10 Good

Karen, Shelton Washington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were clean and came with a complimentary soda, water and little candies. The air conditioning worked great.
Stayed 1 night in Aug 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Good bar with HD sports channel. Modern, clean rooms. Ideally situated for both Luxembourg City and the Moselle Valley
Stayed 1 night in May 2018

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff, very clean and well located
Stayed 4 nights in May 2018

10/10 Excellent

jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, comfortable hotel convenient to highway
This is a lovely modern hotel. Comfortable spacious modern rooms, very clean bathroom. We ate in the pub, which was good and inexpensive. This hotel is a vintage out of the way, but just off the highway, so a good alternative if you're touring the Mosel wine area or even visiting Trier.
Stayed 1 night in Sep 2017

8/10 Good

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for overnight stop. Very comfortable room and good food? Quiet location close to motorway links but nothing else near the hotel.
Stayed 1 night in Sep 2017

8/10 Good

Mr Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good frindly slightly above avaerage hotel!
Staff were amazing, friendly and helpful. Rooms were nice and had all basic stuff - but not extravagant - no luxuries. Breakfast was good - but not extravagant
Stayed 3 nights in Jul 2017

10/10 Excellent

Dubi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for business
Very friendly staff. Great breakfast. Short visit yet felt at home. Supposedly nice gym yet didnt get round to making the most of it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and pleasant
Very nice and clean - good food! Only 15 to 20 minutes from city center.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Kyle, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
The staff was friendly and the rooms were clean. The hotel is located between Luxemburg City and Trier, and it is a short drive from either. A great staging place for exploring the region, but it may be a little isolated if you don't have a car.
Response from Marc Fusenig on 17 Oct,2015
Dear Guest, First of all, we would like to thank you for having stayed with us and for having taken the time for this review about your recent experience. The comfort and well-being of our guests is our first priority and we are working every day with our team members to increase your satisfaction. We would like to thank you for all your compliments about our Hotel and Team Members. Looking forward to having the pleasure of welcoming you again at the Hotel Simon’s Plaza, I remain, Yours Sincerely, Marc Fusenig General Manager

10/10 Excellent

Paul, Somerset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
Brilliant hotel form start to finish. We stayed for one night in June 2015 wished we could have stayed longer....All the staff from top to bottom go the extra mile. Rooms are quite spacious and well designed, with good air conditioning and great showers. Beds really comfortable.... Pillows interesting!! We ate in the hotel restaurant, wow what a culinary delight both in flavour and visually.... Very clever chef it's a must do if you stay here. Really enjoyed this hotel.

10/10 Excellent

Nicola, Derby, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and peaceful
This was a trip just for the weekend but wish we could have stayed longer! Lovely clean hotel, friendly staff who were happy to speak French, German and English. Although out of town it was close enough to the main road into Luxembourg and Germany so easy access with our hire car. Would definitely recommend.

10/10 Excellent

Rod, U.K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Hotel for a Luxembourg & Germany
Very helpful staff, clean rooms, free soft drink mini bar and good restaurant all sited 20 mins from Trier or Luxembourgh city. Close to M way junction but M way not heard. Good nights sleep. Staff spoke good English too.

8/10 Good

adam, kuwait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
hotel is stylish room clean and cleaning is good view in my room amazing landscape bed are comfortable breakfast is good but can be better location is far from city center but if prefer out of city center quite place

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Wonderful stay. Beautiful old building renovated. Our room had 3 rooms. The bathroom had all the conveniences needed...double sinks and a wonderful shower! It is right next to the city square and a beautiful church. Excellent food at the restaurant! Thank you for a memorable stay.

10/10 Excellent

Karrie, Dallas ,TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near Trier
Friendly staff, great restaurant and comfortable rooms. Real AC was a godsend.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggeligt sted
Ældre stil men hyggeligt og rent. Sengen var eneste minus - bistro var hyggelig og med god mad og øl til fornuftige priser
Stayed 1 night in Dec 2023

10/10 Excellent

Fabio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favourite stay in Lux
Whenever I come to Lux for work, I’m always happy to stay at Simon’s Plaza. The staff is very kind and helpful, there are two eating option for dinner (brasserie for a quick burger, and a delicious and elegant restaurant) and a small gym to workout in the morning. The beds are comfortable (I would just improve the pillows) and the rooms are well isolated. The free parking is the cherry on the cake.
Stayed 3 nights in Oct 2023
Response from Noémie Liesch General Manager on 2 Nov,2023
Thank you very much for your magnificent feedback. I am glad to hear that you enjoyed your stay at our hotel and appreciated the service and facilities. I am looking forward to welcoming you again at our location. Best regards,

10/10 Excellent

Fredrik

Liked: Staff & service, property conditions & facilities, room comfort
Helt okej
Lite dåligt städat på rummet, sen va inte avloppet tätt så luktade illa på toaletten men fixade det så lukten försvann! Fantastisk god mat och jättebra frukost
Stayed 1 night in Oct 2023
Response from Noémie Liesch - General Manager on 2 Nov,2023
Thank you very much for your wonderful feedback. I am happy to hear that your stay at our hotel had been a memorable one. Nice to hear that you enjoyed our breakfast buffet and the food at our restaurant in the evening. I feel sorry that the room was not cleaned up sufficiently and that it smelled not good. Please do not hesitate to contact our front office team for such matters. Kind regards,

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Noémie Liesch - General Manager on 19 Oct,2023
Besten Dank für Ihre positive Bewertung. Es freut mich, dass Sie einen angenehmen Aufenthalt bei uns im Hotel hatten und mit allen Annehmlichkeiten zufrieden waren.Wir würden uns freuen Sie demnächst wieder bei uns begrüssen zu dürfen. Mit freundlichen Grüssen

8/10 Good

Thorsten

Liked: Cleanliness, staff & service, property conditions & facilities
Perfekter Ausgangspunkt für Ausflüge mit dem Auto
Das Hotel liegt auf halber Strecke zwischen Trier und Luxemburg Stadt direkt an der Autobahnabfahrt. Es bietet kostenlose Parkplätze und saubere Zimmer in sehr gutem Zustand. Die Auswahl beim Frühstück ist nicht außergewöhnlich, aber ausreichend. Ein paar alkoholfreie Getränke auf dem Zimmer sind im Preis enthalten. Es ist ein Business-Hotel, das an den Wochenenden auch von Touristen genutzt wird. Man braucht unbedingt ein Auto (auch fürs Einkaufen). Außer Restaurant/Bar gibt es dort nichts, womit man sich die Zeit vertreiben kann (keinen Pool, keinen Balkon, keinen Garten). Leichte Abzüge gibt es von uns für den Komfort der Betten. Die Kissen sind sehr dick und waren deshalb für uns nicht bequem. Das ist aber nur eine Kleinigkeit. Wer mit der richtigen Erwartungshaltung eincheckt, wird sicher nicht enttäuscht.
Stayed 2 nights in Aug 2023
Response from Noémie Liesch - General Manager on 30 Aug,2023
Herzlichen Dank für Ihre Bewertung. Es freut mich, dass Sie einen angenehmen Aufenthalt bei uns im Hotel hatten und wir Ihren Anforderungen gerecht werden konnten.Ich bedauere, dass die Kissen im Zimmer nicht Ihren Wünschen entsprochen haben und der nötige Komfort somit ein wenig beeinträchtigt wurde. Mit freundlichen Grüssen

10/10 Excellent

Kjell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flott hotell i fantastisk område!
Nydelig hotell og enestående parkeringsplasser, rett ved siden av motorvei 1. Kort avstand til handlesenter. Super plass for å stoppe langsveien for å slappe av i flott natur.
Stayed 1 night in Jul 2023
Response from Noémie Liesch - General Manager on 20 Jul,2023
Thank you very much for your wonderful feedback. I am happy to hear that you enjoyed your stay with us. I am looking forward to welcoming you again at our hotel. Kind regards,

8/10 Good

Carl Fredrik

Travelled with family, Travelled with family and small children
Great place to stay. The rooms are very comfortable and clean. Parking is just outside and they have a very nice restaurant.
Stayed 1 night in Jun 2023
Response from Noémie Liesch - General Manager on 20 Jul,2023
Thank you very much for your positive feedback. I am happy to hear that you had a comfortable stay with us and enjoyed all the facilities in our hotel. Kind regards,

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from Noémie Liesch - Direktion on 20 Jun,2023
Vielen Dank für Ihre Bewertung. Es freut mich, dass Sie einen angenehmen Aufenthalt bei uns im Haus hatten und mit allen Annehmlichkeiten zufrieden waren. Wir würden uns freuen Sie demnächst wieder bei uns begrüssen zu dürfen. Mit freundlichen Grüssen

10/10 Excellent

MARTIAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nuit confortable et silencieuse
Étape une nuit confortable. Silence et confort au rdv. Seul bémol le petit déjeuner est un peu cher(20€). Sinon tout est parfait.
Stayed 1 night in May 2023
Response from Noémie Liesch General Manager on 10 May,2023
Merci bien pour votre retour positif.Je me réjouis que vous avez passé un agérable séjour au sein de notre hôtel. Meilleures salutations,

8/10 Good

Iwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Noémie Liesch General Manager on 25 May,2023
Vielen Dank für Ihre Bewertung. Wir würden uns freuen Sie demnächst wieder in unserem Haus begrüssen zu dürfen. Mit freundlichen Grüssen,

10/10 Excellent

Patricia

Stayed 1 night in Dec 2022
Response from Noémie Liesch - General Manager on 11 Jan,2023
Vielen Dank für Ihre positive Bewertung. Ich freue mich sehr, dass Sie einen angenehmen Aufenthalt bei uns im Hotel hatten und Sie rundum zufrieden waren. Wir würden uns freuen Sie demnächst wieder bei uns willkommen heissen zu dürfen. Mit freundlichen Grüssen

8/10 Good

Edwin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooi hotel, met mooie kamer en badkamer. Het restaurant/brasserie was zeer goed. Alleen de verwarming op de kamer kon niet uitgeschakeld worden waardoor het veel te warm was 's nachts. Dit zou later door een installateur aangepast gaan worden.
Stayed 3 nights in Oct 2022
Response from Noémie Liesch - General Manager on 31 Oct,2022
Sehr geehrter Herr Edwin, Vielen Dank für Ihre positive Rückmeldung. Es freut mich, dass Sie einen angenehmen Aufenthalt bei uns im Hotel hatten und wir Sie auch kulinarisch verwöhnen durften. Ich bedauere, dass die Raumtemperatur im Zimmer Ihren Vorstellungen nicht entsprochen hat. Die Anlage wurde im Oktober von Kühl-auf Heizbetrieb umgestellt und daher konnte die Anlage nicht mehr kühlen. Dies haben wir nun aber wieder umstellen lassen, da die Aussentemperatur noch relativ warm für diese Jahreszeit ist. Mit freundlichen Grüssen,

10/10 Excellent

Pia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Återkommer garanterat
Fantastiskt ställe, rent o fint, trygg parkering. Härlig miljö, vänliga människor som jobbade där och jättegod mat
Stayed 1 night in Oct 2022
Response from Noémie Liesch General Manager on 17 Oct,2022
Herzlichen Dank für Ihre positive Rückmeldung.Ich freue mich, dass Sie einen angenehmen Aufenthalt bei uns hatten und sich wohl gefühlt haben. Wir würden uns freuen Sie bald wieder bei uns begrüssen zu dürfen.Mit freundlichen Grüssen,

10/10 Excellent

Ulf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr höfliche und aufmerksame Hotelbeschäftigte
Stayed 3 nights in Sep 2022
Response from Noémie Liesch General Manager on 28 Sept,2022
Herzlichen Dank für Ihre positive Bewertung.Es freut mich, dass Sie sich bei uns im Haus wohl gefühlt haben und einen angenehmen Aufenthalt bei uns hatten. Wir würden uns freuen Sie demnächst wieder bei uns begrüssen zu dürfen.Mit freundlichen Grüssen,

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022
Response from Noémie Liesch - General Manager on 2 Aug,2022
Herzlichen Dank für Ihre positive Bewertung. Schön, dass Sie sich bei uns wohl gefühlt haben und eine angenehme Zeit bei uns im Hotel hatten. Mit freundlichen Grüssen,

10/10 Excellent

Anders

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Noémie Liesch - General Manager on 28 Jul,2022
Herzlichen Dank für Ihre positive Bewertung. Wir würden uns freuen Sie demnächst wieder bei uns begrüssen zu dürfen. Mit freundlichen Grüssen,

8/10 Good

Carl Fredrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Jean Pierre

Stayed 1 night in Jun 2022
Response from Noémie Liesch - General Manager on 29 Jun,2022
Herzlichen Dank für Ihre positive Bewertung. Es freut mich, dass Sie einen angenehmen Aufenthalt bei uns hatten und rundum zufrieden waren. Wir würden uns freuen, wenn Sie uns bald wieder besuchen würden. Mit freundlichen Grüssen,

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Noémie Liesch - General Manager on 22 Jun,2022
Herzlichen Dank für Ihre positive Bewertung. Es freut mich, dass Sie einen angenehmen Aufenthalt bei uns im Haus hatten. Wir würden uns freuen Sie demnächst wieder bei uns begrüssen zu dürfen. Mit freundlichen Grüssen,

10/10 Excellent

Dan

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Noémie Liesch - General Manager on 1 Mar,2022
Herzlichen Dank für Ihre positive Bewertung. Schön, dass Sie einen angenehmen Aufenthalt bei uns im Hotel Simon's Plaza hatten. Wir würden uns freuen Sie demnächst wieder bei uns begrüssen zu dürfen. Mit freundlichen Grüssen,

10/10 Excellent

Aurelie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel à l’accueil adorable malgré notre arrivée tardive. Très serviable et méticuleux.
Stayed 1 night in Nov 2021
Response from Noémie Liesch - General Manager on 18 Nov,2021
Je vous remercie pour votre retour positif. Je me réjouis que vous avez passé un agréable séjour au sein de notre établissement et que vous étiez satisfaits par l'accueil. Meilleures salutations, Noémie Liesch General Manager

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Noémie Liesch - General Manager on 23 Sept,2021
Vielen Dank für Ihre positive Bewertung. Wir würden uns freuen Sie demnächst wieder bei uns begrüssen zu dürfen. Mit freundlichen Grüssen

8/10 Good

Benoît

Stayed 1 night in Aug 2021
Response from Noémie Liesch - General Manager on 23 Sept,2021
Vielen Dank für Ihre positive Bewertung. Wir würden uns freuen Sie demnächst wieder bei uns begrüssen zu dürfen. Mit freundlichen Grüssen