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Reviews of Hakuba PAIPU NO KEMURI

3 out of 5
Hakuba PAIPU NO KEMURI
4403-2 Hokujo Happo, Kitaazumi-gun, Hakuba, Nagano

Reviews

8.4

Very good

Rating 10 - Excellent. 53 out of 161 reviews" "
Rating 8 - Good. 89 out of 161 reviews" "
Rating 6 - Okay. 15 out of 161 reviews" "
Rating 4 - Poor. 4 out of 161 reviews" "
Rating 2 - Terrible. 0 out of 161 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was situated very close to Happo one, though it was a little bit of an uphill slope going back. Rooms were clean and surprisingly spacious.
Stayed 4 nights in Apr 2024

8/10 Good

Cary

Liked: Amenities
Basic standard room. Good hot bath. Snack shop, whole place very old school. Building from 70’s my guess. Well kept up, easy storage for skiing stuff
Stayed 2 nights in Feb 2024

6/10 Okay

EMILY YAN YAN

Travelled with group
Breakfast has not changed over the 5 days of our staying
Stayed 1 night in Feb 2024

8/10 Good

EMILY YAN YAN

Travelled with group
Liked: Staff & service
Breakfast has not changed over the 5 days of our staying
Stayed 1 night in Feb 2024

8/10 Good

EMILY YAN YAN

Travelled with group
Liked: Cleanliness, staff & service
Breakfast has no changed for all 5 days of our staying.
Stayed 1 night in Feb 2024

8/10 Good

EMILY YAN YAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to ski station
Stayed 1 night in Feb 2024

10/10 Excellent

James Crawford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
,
Stayed 9 nights in Jan 2024

8/10 Good

Alastair

Stayed 5 nights in Jan 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for the family in Hakuba for our ski trip, would definitely recommend.
Stayed 8 nights in Jan 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Great ski field access
Stayed 1 night in Jan 2024

10/10 Excellent

CHENG WEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my 1st time in Japan hakuba skiing ! Miki and other staff was super helpful and show great hospitality , love the simple room nothing fancy . The outdoor hot spring was great and buffet style breakfast and dinner ! However, there no shuttles service so either you take taxi from happo terminal bus stop or walk 20min up hill.. It 5min walk down hill to Happo one which is great , but everytime you go back hotel you will have to hike back up again so just a heads up..

10/10 Excellent

Danny

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with very close (short walk) access to lifts and Adam Gondola. The staff were fantastic- so helpful and obliging. Would highly recommend staying here!

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay Staff couldn’t be more eager to help you out. Great position for skiers. good boot drying room and lockers for storing of skis. Excellent breakfast and dinner with free alcohol. We really enjoyed our stay.

10/10 Excellent

Adeel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Believe it or not, I liked the name so much that it was the first reason to book this place. The breakfast hall was a bit away from the front desk but I liked that I could park so close to the hotel.
Stayed 1 night in Mar 2022
Response from Sugimoto, front desk　 on 9 Apr,2022
Thank you for staying at our hotel. I am so glad you complimented our name. We look forward to welcoming you again.

10/10 Excellent

Kimball

Stayed 1 night in Mar 2022
Response from フロント係　杉本 on 26 Mar,2022
この度はご評価いただきありがとうございます。 また、高評価を賜り大変うれしく思います。 またのご利用お待ちしております。

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very friendly staff. However, the nearby skiing field entrance was closed. This has caused a bit of troubles to going to the skiing field from the hotel
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very friendly staff. Great dinner. Close to skiing field entrance. However, the skiing field has decided NOT to close that entrance gate, which causes a bit of troubles to enter the skiing field
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Located in a far uphill area with large carpark. Staff service quality varies from person to person. I had need for urgent matter and Ayano and Matsuda gave me execellent help than a 5 star concerige could have done. Better comminication is needed especially with from the hotel and senior staff in addressing needs usually required by travellers. No water boiler no larger hair blowers, just simply make it loud upfront. The hotel has aged and the carpet floor is filthy and toilet stinky.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay!
We were in Hakuba for two nights and we loved staying at Hotel Paipu No Kemuri! In addition to being a five minute walk from the closest ski lift, the hotel also offered a small discount on lift tickets and rental pick up services. We would also highly recommend the breakfast and dinner - it was super convenient and a great value. Great overall experience, would stay here again!
Stayed 2 nights in Jan 2020

8/10 Good

YY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to skiing field. But if the nearby entrance chairlift is not open, then this would be quite a walk to the main entrance
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the skiing field. However, the skiing field has NOT opened the nearby chairlifts and no pressing of the snows on the path. Make it hard to access the skiing field everyday from this hotel
Stayed 2 nights in Jan 2020

6/10 Okay

Theresa

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Good for the price we paid
Surprised the dinner buffet comes with all you can drink alcohol. Food was decent for the price. Just know that you have to be on-time for dinner or else they clear out at the time they mentioned. Rooms are old but decent size.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to ski fields. Staff are very friendly and helpful
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Value for money property though quite a distance away from Happo Bus Terminal
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Location is a bit far out and the meal serving is average. But the staff are very very friendly
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were a bit dated, but staff and location were top notch... ski lift is a very short distance away
Stayed 4 nights in Feb 2019

8/10 Good

Mereoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff extremely friendly and helpful. Great location if skiing at Happo-one but bit of a walk up hill from shuttle bus with ski boots if returning from a different ski resort. Breakfast and dinner great and excellent value for money. Outside onsen was nice after day skiing. Unfortunately no room service on a 7 night stay however we also didn’t ask. Great place to stay overall and excellent value for money.
Stayed 7 nights in Jan 2019

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Fantastic location. The buffet breakfast and dinner options made it for a very convenient stay.
Stayed 5 nights in Jan 2019

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to ski school. Buffet dinner
We really enjoyed staying here. Having the buffet breakfast and dinner made life very easy. Didn't have to worry about where to find dinner as it is a little way away from restaurants. Agree with what others have said that the breakfast can get a little same same after a few days. Not a great deal to choose from for western palettes but it is enough to get the day started. Dinners are decent with free beer, wine, sake and our favourite, a Scotch and soda mix. Very close to the Evergreen ski school.
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to snow field. Room is good. Very good onsen. Breakfast is just ok. Dinner is very very good. Great Value for money
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in a great location with quite a few chairlifts & gondola close by. The staff were very friendly and spoke fairly good English. A great variety of dishes were served at brekky & dinner
Stayed 4 nights in Jan 2019

10/10 Excellent

Jess, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was an absolute treat. The staff were incredibly helpful and friendly, going above and beyond all expectations. The room was warm, comfortable and clean. The shower had surprisingly the best water pressure I've had on our entire trip - super powerful! They also have an onsen/spa inside the hotel. The hotel was also very close to the Adams gondola (main gondola) to Happo-one ski slopes in Hakuba, and right across the road from one of the chairlifts on the slopes such that you could ski right infront of the hotel. All in all, highly recommend this hotel and would definitely stay again next time we're in Hakuba. Thanks so much for everything!
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Good price, good location, decent hotel
The hotel is a simple no frills hotel but for that price you really cannot complain. The front counter staff were really friendly and helpful with our queries and gave good suggestions on which ski slopes to go for. The room was decent but the beds were not very comfortable.Everything was clean and tidy though. Toilet was small but all the toiletries were provided and sufficient. Tried the hot spa and enjoyed it. Though the front counter staff made it clear to us that it is a spa and not an onsen. Couldn't tell the difference anyway. The location of the hotel is good in that it is very close to the gondola and another ski chair lifts. However there is a slope down from the hotel to the gondola. May not be easy to walk up and down that slope with the ski boots on. The breakfast and dinner were ok, for our family. Be aware of the closing times of the breakfast. Woke up late on our first day there and missed breakfast altogether.
Stayed 4 nights in Dec 2018

8/10 Good

Chee Huei

Liked: Cleanliness, staff & service
Good value hotel
A very basic hotel with good location for skiing activities.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. Close to the chairlift. No complaints at all.
Stayed 6 nights in Feb 2018

10/10 Excellent

Rattanaporn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Very good price with good location. Nice place to stay and convenient.
Stayed 1 night in Jan 2018

8/10 Good

John, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to mountain
We had a great experience, the hotel was right next to the mountain, which made it easy to start the day on the slopes. Also came with discount deals at one of the rental shops. The room was small but comfortably fit two, and didn't matter since we spent all day and night out. The staff was incredibly friendly. Also the hotel had an Onsen (hot spring) which was incredibly relaxing after a day on the slopes. And the location was within walking distance of restaurants, bars and the Happo One bus stop.
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with Onsen and good value dinner
Buffet with wine / beer / sake for ¥1080 can't be beaten for value. Sitting in the outside Onsen while it's snowing is so nice. It's at the top of a hill but you can drop straight off the piste near a car park to avoid walk.

8/10 Good

Marko

Liked: Cleanliness, property conditions & facilities, room comfort
Solo ski trip
The best value for money for the snow enthusiasts in Hakuba. Short stroll (2 minutes) to ski lift, hotel sells discounted Happy One lift tickets and cheapest ski equipment hire around.Rooms and facilities are in reasonable condition, staff helpful and hot shared baths are surely a bonus to relax sore muscles after a day on the ski fields.Tasty breakfast, a mixture of cooked, continental and oriental food.

10/10 Excellent

James Delaney, D

Liked: Cleanliness, staff & service, room comfort
Name is fun to say.
Name is fun to say, my friend and I decided to make a little rhyme of it. The staff were extremely helpful and went absolutely out of their way to assist with everything I required. My only complaint is the wifi is only available in the lobby and not the rooms.

8/10 Good

Michael and Zoe, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location so close to the slopes
Good hotel in a great location. The rooms were comfortable and adequate size for the 2 of us. The breakfast was excellent with a good variety of both western and traditional. The onsen was also an excellent way to finish off each days boarding.

10/10 Excellent

Mikiei

Liked: Cleanliness, amenities, property conditions & facilities
値段のわりにバイキングの飲み放題付き食事がよく、コストパフォーマンスが最良です。
Stayed 1 night in Apr 2024

8/10 Good

Isao

Liked: Staff & service
Stayed 3 nights in Apr 2024

8/10 Good

YUTAKA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルの直近は登り坂です。雪道の登りは途中で止まらないで一気に登りましょう。
Stayed 1 night in Mar 2024