Indoor pool

Reviews of The Westin Nova Scotian

4 out of 5
The Westin Nova Scotian
1181 Hollis St, Halifax, NS

Reviews

8.2

Very good

Rating 10 - Excellent. 468 out of 1003 reviews" "
Rating 8 - Good. 300 out of 1003 reviews" "
Rating 6 - Okay. 129 out of 1003 reviews" "
Rating 4 - Poor. 71 out of 1003 reviews" "
Rating 2 - Terrible. 35 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from General Manager on 1 May,2024
Dear Josephine,Thank you for choosing us again during your visit to see your son. We're thrilled you appreciate our prime location and friendly team. It's also fantastic to hear you enjoyed our excellent fitness facility, along with the saltwater pool and hot tub. We're looking forward to welcoming you back for another comfortable stay!From The Westin Nova Scotian Team

10/10 Excellent

Josephine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That was my second time staying there while visiting my son at University. I love the location and the staff are all so friendly. The fitness facility is great, as is the salt water pool & hot tub.
Stayed 4 nights in Apr 2024

10/10 Excellent

anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Luc

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I dont like the fact that the mirror in bathroom is broken.
Stayed 1 night in Apr 2024
Response from General Manager on 29 Apr,2024
Dear Luc,Thank you so much for your five-star review, which assists potential guests in choosing the best lodging for their personalized needs. We appreciate your feedback, and we'll be sure to investigate this issue and address it immediately. We thank you again for bringing this to our attention, and we look forward to welcoming you back to The Westin Nova Scotian.From The Westin Nova Scotian Team

10/10 Excellent

Kim

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location, friendly staff.
Stayed 1 night in Apr 2024
Response from General Manager on 25 Apr,2024
Dear Kim,Thank you for your review! We're pleased to hear you enjoyed our great location and the hospitality of our team. We look forward to welcoming you back soon!From The Westin Nova Scotian Team

8/10 Good

Klaudia

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2024
Response from General Manager on 25 Apr,2024
Dear Klaudia,Thank you for choosing The Westin Nova Scotian and for taking a moment to provide your rating. We are pleased that your recent stay met expectations, and we hope to welcome you back again soon!From The Westin Nova Scotian Team

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people
Stayed 1 night in Apr 2024
Response from General Manager on 23 Apr,2024
Dear Steven,It's gratifying to hear that you found our team exceptional. Your acknowledgment of their excellence truly motivates us. We eagerly await your next visit, where we'll ensure another outstanding stay awaits you.From The Westin Nova Scotian Team

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was over all a lovely stay
Stayed 3 nights in Apr 2024
Response from General Manager on 23 Apr,2024
Dear Michelle,Thank you for your short but sweet five-star review. We are delighted you enjoyed your time at The Westin Nova Scotian and look forward to welcoming you back again soon.From The Westin Nova Scotian Team

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from General Manager on 21 Apr,2024
Dear William,We're delighted you enjoyed your stay at The Westin Nova Scotian! Please come see us again soon.From The Westin Nova Scotian Team

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Apr 2024
Response from General Manager on 23 Apr,2024
Dear Karen,With one word, you've brightened our day at The Westin Nova Scotian. We're proud that you enjoyed your stay at our upscale, historic hotel, and we look forward to your return.From The Westin Nova Scotian Team

10/10 Excellent

Andy

Business traveller, Travelled with partner
Liked: Amenities
Great
Stayed 3 nights in Apr 2024
Response from General Manager on 21 Apr,2024
Dear Andy,Thank you for staying with us and for your feedback. We're glad you had a five-star experience. We hope to welcome you back soon for another great stay.From The Westin Nova Scotian Team

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel.
Stayed 3 nights in Apr 2024
Response from General Manager on 21 Apr,2024
Dear Richard,Thank you for your review and for giving us a perfect rating! We are thrilled you thoroughly enjoyed your experience, and we hope you return soon.From The Westin Nova Scotian Team

6/10 Okay

Megan

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Elton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were accommodating and hospitable. The room was cozy and comfortable, great for family.
Stayed 1 night in Apr 2024
Response from General Manager on 11 Apr,2024
Dear Elton,Thank you for your feedback on your stay at The Westin Nova Scotian. It's wonderful that you found our accommodations to be cozy and comfortable. Our staff were also happy to hear that the excellent service they provided enhanced your stay so much! It would be our pleasure to welcome you back and are excited to host you again! From The Westin Nova Scotian Team

8/10 Good

Jamie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was attending an event at Pavilion 22 and the Westin was within walking distance. It was clean and served the purpose I needed, The hotel is definitely dated but the staff were very friendly.
Stayed 1 night in Apr 2024
Response from General Manager on 10 Apr,2024
Dear Jamie,We were happy to provide you with clean, convenient accommodations, and we're glad you felt welcome while you were here. The next time you're in town, please come back to see us.From The Westin Nova Scotian Team

10/10 Excellent

Grant, North Bay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in great location downtown. Good restaurant.
Stayed 2 nights in Apr 2024
Response from General Manager on 10 Apr,2024
Dear Grant,Thank you for sharing your feedback! We're delighted you enjoyed your stay and appreciated our prime downtown location. It's also wonderful to know that you found our restaurant to your liking. We are grateful for your patronage and look forward to welcoming you back for another five-star experience.From The Westin Nova Scotian Team

10/10 Excellent

Treva, Charlottetown

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant and pub were excellent
Stayed 1 night in Apr 2024
Response from General Manager on 10 Apr,2024
Dear Treva,Thank you for sharing your experience! Providing delicious meals and a welcoming atmosphere is important to us, and we're delighted that you enjoyed your dining experience. We can't wait to see you again!From The Westin Nova Scotian Team

6/10 Okay

Kelly

Great service! Love this hotel
Stayed 1 night in Mar 2024
Response from General Manager on 5 Apr,2024
Dear Kelly,Thank you for taking a moment to leave a review. We're delighted to hear that our hospitable team left a memorable impression on you! If there is anything we could have done to deliver an even more exceptional stay, please feel free to reach out to us offline. We hope to welcome you back in the future for an even greater stay!From The Westin Nova Scotian Team

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff were incredibly helpful
Stayed 2 nights in Mar 2024
Response from General Manager on 5 Apr,2024
Dear Jacqueline,Thank you so much for the high rating. We're so happy to know that our prime location and friendly team members left a positive impression on you during your visit. It would be a pleasure to host you again soon, so hurry back to The Westin Nova Scotian soon. From The Westin Nova Scotian Team

8/10 Good

Pierre

Stayed 1 night in Mar 2024

8/10 Good

Dionne

Stayed 1 night in Mar 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Adele

Stayed 1 night in Mar 2024

10/10 Excellent

Kenneth

Travelled with family
Very nice place
Stayed 1 night in Mar 2024
Response from General Manager on 21 Mar,2024
Dear Kenneth,Thank you for taking the time to leave us a perfect rating. We are glad that you found us to be a nice place. Overall, we trust that you had a great stay. It was a pleasure to have had you as a guest, and we look forward to welcoming you back.From The Westin Nova Scotian Team

10/10 Excellent

Kateri

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We got upgraded which was nice! But the inconvenience was that they upgraded us to a floor that the elevator will not work on. The elevator doesnt open or let you off at the floor. Which meant we had to take the stairs which had my asthma going nuts. Overall it was great
Stayed 1 night in Mar 2024
Response from General Manager on 21 Mar,2024
Dear Kateri,Your perfect rating means the world to us and we're so happy to know that you had a good time with us overall. Please accept our apologies for any issues regarding our elevator. We understand your frustration and we'll have our maintenance team look into your comments further so that improvements can be made where necessary. It would be a pleasure to host you again the next time you visit the area. From The Westin Nova Scotian Team

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sarah, Bedford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2024

8/10 Good

Jamieson

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Manjusha

Liked: Cleanliness, staff & service, property conditions & facilities
Bed is comfortable and staff is helpful.
Stayed 1 night in Mar 2024
Response from General Manager on 12 Mar,2024
Dear Manjusha,It was an honor to have you stay with us at The Westin Nova Scotian. We appreciate you taking the time out of your day to provide us with feedback. We strive to provide a positive experience for all our guests, so it is great to hear you felt comfortable in your room. It is our hope you join us again soon.From The Westin Nova Scotian Team

10/10 Excellent

shane, CBS

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. It has a very high end feel. Service at breakfast was fantastic.
Stayed 4 nights in Feb 2024
Response from General Manager on 8 Mar,2024
Dear Shane,We're delighted you enjoyed your stay at The Westin Nova Scotian! It's great to know that our amazing breakfast service and high-end property impressed you. The next time you're in the area, please come see us again.From The Westin Nova Scotian Team

10/10 Excellent

Alana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Experience!
Stayed 1 night in Mar 2024
Response from General Manager on 7 Mar,2024
Dear Alana,Positive guest feedback is always sure to brighten our day, and we greatly appreciate you taking the time to share yours. Thank you for the five-star rating. The next time you travel to Halifax, we trust that The Westin Nova Scotian will be your first choice for your accommodations!From The Westin Nova Scotian Team

10/10 Excellent

H

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite old but clean
Stayed 1 night in Mar 2024
Response from General Manager on 7 Mar,2024
Thank you for your review and for giving us a perfect rating! We take great pride in the high standards of cleanliness we adhere to, so we are pleased that this commitment was reflected in your experience. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.From The Westin Nova Scotian Team

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff!
Stayed 1 night in Mar 2024
Response from General Manager on 5 Mar,2024
Dear Jordan,Thank you so much for choosing to stay with us at The Westin Nova Scotian. Our goal is to provide every guest with exceptional service, so we're thrilled our friendly team was able to uphold this standard. The pleasure was all ours, and we hope to welcome you back in the future.From The Westin Nova Scotian Team

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's comfortable, clean and quiet. Everything I need in a hotel
Stayed 1 night in Feb 2024
Response from General Manager on 1 Mar,2024
Dear Nick,Thank you for highlighting the comfort and tranquility we provided you during your stay. It was a pleasure to have you as our guest, and we're excited to welcome you back for another peaceful and enjoyable experience!From The Westin Nova Scotian Team

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service
Stayed 3 nights in Feb 2024
Response from General Manager on 1 Mar,2024
Dear Joshua,Thank you for taking a moment to share your honest thoughts. We are constantly working hard to provide a high-quality experience for all of our guests, so it is disappointing to hear that we didn't meet your expectations. We will discuss your concerns internally to ensure we meet our high hospitality and cleanliness standards. Your input is appreciated, and we thank you for letting us know where we fell short, as this will enable us to reflect and improve. It was a pleasure having you here, and we hope you will give us another chance to change your perceptions down the line.From The Westin Nova Scotian Team

10/10 Excellent

Yuna

Liked: Property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from General Manager on 1 Mar,2024
Dear Yuna,Thank you for your review and for giving us a perfect rating! We're delighted you had an enjoyable experience, and we hope you return soon. From The Westin Nova Scotian Team

10/10 Excellent

debby, newport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot to stay for a trip to the city to attend a concert. Worth it. Valet parking. Great people at check in. check out. and any time in between.
Stayed 1 night in Feb 2024
Response from General Manager on 27 Feb,2024
Dear Debby,It was wonderful having you stay with us to attend your concert in town! Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Thank you for your kind review and perfect rating, and we hope you return soon!From The Westin Nova Scotian Team

10/10 Excellent

Bernice

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Due to a massive snow storm, we were unable to get to Halifax in time however Megan and especially Rose at the Front Desk were the ambassadors for the Westin as they very professionally and impeccably handled our reservation crisis. Thank you to both of you. Expedia Cesar II A was also top notch! A million thanks.
Stayed 2 nights in Feb 2024
Response from General Manager on 13 Feb,2024
Dear Bernice,It's wonderful to receive your excellent review of The Westin Nova Scotian! We understand that travel delays can occur, and Megan and Rose were proud to be of assistance to you. They'll be thrilled to be commended for their exemplary hospitality. Many thanks for your kind praise and we hope you'll return.From The Westin Nova Scotian Team

10/10 Excellent

Don

Stayed 1 night in Jan 2024

10/10 Excellent

Soliel

Liked: Cleanliness, staff & service, room comfort
Can use some upgrades/ fixes
Hotel can use some upgrades. Wallpaper torn in room and cob web found behind chair in the corner
Stayed 2 nights in Jan 2024
Response from General Manager on 23 Jan,2024
Dear Soliel,We appreciate you letting us know where we have room for improvement. Our team is dedicated to ensuring guest satisfaction, so rest assured that we will reflect upon your feedback and take action where needed. Thank you, and we hope to see you again at The Westin Nova Scotian!From The Westin Nova Scotian Team

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's in the personal details...
From the moment we arrived, we were welcomed and made to feel special. Only in Halifax for the weekend to visit someone in the hospital, they had our room ready early, were ready to assist with transport anywhere and recommendations as to where to eat and what to see on our downtime, the little there was. Turns out, they were so great we stayed and ate at the bar with the greatest of company in the bar staff that night. We are so grateful for the support we received from everyone, including the lovely doorman who had such nice words for us every time we left for the hospital.
Stayed 2 nights in Jan 2024
Response from General Manager on 23 Jan,2024
Dear Tina,It was truly a pleasure to welcome you to The Westin Nova Scotian for the weekend while you were visiting the hospital. We're delighted to hear we were able to deliver a positive experience and especially that you appreciated the exceptional hospitality our team provided during your time with us; we will be sure to pass along your kind words! Thank you so much for sharing your lovely review, and we hope to have the opportunity to welcome you back on another occasion.From The Westin Nova Scotian Team

10/10 Excellent

Nadia

Business traveller
Stayed 1 night in Jan 2024

10/10 Excellent

Mark, Douglas

Stayed 1 night in Dec 2023

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Toshio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

David

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great experience in Nova Scotia, the location is close to my clients and the waterfront boardwalk, and also not too far to some shopping resources.
Stayed 6 nights in Dec 2023
Response from General Manager on 12 Dec,2023
Dear David,From our entire team, thank you for trusting us to meet your needs! Whether for business or leisure, we always strive to provide the perfect atmosphere, and we're glad our location served you well. It would be an honor to welcome you back in the future!From The Westin Nova Scotian Team

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for my business purposes. Great ocean view, and is close to some local interests.
Stayed 11 nights in Nov 2023
Response from General Manager on 12 Dec,2023
Dear David,It sounds like our location was perfect for business and pleasure! We enjoyed calling you our guest and ensuring you had everything you needed for a great experience at The Westin Nova Scotian. Come back anytime!From The Westin Nova Scotian Team