Lobby sitting area

Reviews of Superbude Altona Paradise

Superbude Altona Paradise
Paul-Dessau-Strasse 2, Hamburg

Reviews

9.0

Wonderful

Rating 10 - Excellent. 100 out of 175 reviews" "
Rating 8 - Good. 59 out of 175 reviews" "
Rating 6 - Okay. 12 out of 175 reviews" "
Rating 4 - Poor. 4 out of 175 reviews" "
Rating 2 - Terrible. 0 out of 175 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Melih

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from <3 Superbude Altona on 13 Nov,2023
Danke Alex!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Your SB-Altona <3 on 13 Oct,2023
Thank you!

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
English speaking staff which is good for International travellers... clean and "funky" cool rooms.. doesn't have AC but not that big of a deal tbh.. has a nice buffet style breakfast and bar for alcohol
Stayed 5 nights in Jul 2023
Response from Your SB-Altona <3 on 2 Aug,2023
Thank you Richard :)

10/10 Excellent

LAURA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and pleasant
A really comfortable, pleasant experience! The hotel is quirky and unique- in good ways!
Stayed 3 nights in May 2023
Response from Your SB-Altona <3 on 10 May,2023
Thank you Laura!

10/10 Excellent

John

Business traveller
Stayed 5 nights in Jan 2023

10/10 Excellent

Dirk, Tokyo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

R

Business traveller
Liked: Staff & service
Nice hotel in good location
Nice hotel but I have some bites since I slept in the bed so concerned the mattress may need replacing or a thorough clean.
Stayed 1 night in Jul 2022
Response from Superbude Altona Paradise on 1 Aug,2022
Hey! Thank you very much for your review and letting us know! We checked your room and couldn't find anything, however we'll keep an eye on it! Stings and bites are not necessarily associated with hygiene. As promised we'll take closer attention to this matter. Please let us know if there is anything else we can assist you with. Best regards from your paradise, *SB

10/10 Excellent

Alysha

Business traveller
Liked: Staff & service, property conditions & facilities
Cool stay
Super cool decor! Really interesting! But the room was extremely hot and you can’t control the temperature, and They didn’t clean my room even though I was there 3 nights.
Stayed 3 nights in Nov 2021
Response from Superbude Altona Paradise on 4 May,2022
Hey Alysha, thanks for your feedback. We usually clean the rooms after 3 nights for the sake of our environment. However, we can always schedule another cleaning. Please ask us at our 24/7 reception :) Best regards from Hamburg

8/10 Good

Alan W

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money.
Good value for money. It’s cheep and cheery, but clean and perfect if you are not looking for luxury.
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun design and comfortable rooms
Very fun designed rooms with comfortable large beds. Check in was easy through the website and the QR code. There are bakeries and supermarkets next door making it very convenient. It is not as central as the other Superbude stays but it is still fairly easy to get around. I would definitely come back and would have loved to stay longer.
Stayed 2 nights in Nov 2021
Response from Superbude Altona Paradise on 4 May,2022
Awesome! We are more than happy to read your review! Thanks for sharing your impressions :-) *SB

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, very friendly staff. I liked the environment-friendly attitude (for example room service only upon request or after 3 days).
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really cool. Loved the welcome drink and the parking availability
Stayed 2 nights in Mar 2020
Response from Superbude Altona Paradise on 1 Aug,2022
THANKS! :-) *SB

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Not so great.
No good parking, no internet connection.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good business hotel
Location good for business, not so good if you are a tourist. Hotel is fun, well looked after and more interesting to stay in than the chain business hotels.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Jasmin

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Apr 2019
Response from Team vom 25hours Hotel Number One on 8 Jul,2019
Lieber Gast Wir danken dir für die gute Bewertung und für deinen Besuch im 25hours Hotel Number One. Liebe Grüße Dein Team vom 25hours Hotel Number One

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this place!
Excellent on all fronts. Fantastic location. Has everything close at hand. Walking distance to trains, buses, bistro, bakery, supermarkets, Great service, bicycles to hire, clean/comfy. Only thing is the wifi is slow.
Stayed 1 night in Mar 2019
Response from Team of the 25hours Hotel Number One on 3 May,2019
Dear Virginia, Thank you very much for this amazing and lovely feedback. It was a great pleasure for us to have you and we hope to welcome you back soon. Best regards, your Team of the 25hours Hotel Number One

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and a bit quirky.
Short stay but the hotel was clean and staff very helpful. My only gripe was the lack of iron in the room but seems to be fairly normal for the area. I’m sure if if requested one it would have been provided but I arrived late at 2300 and left early at 0700 the next morning. Travelling for business so looking smart is a requirement.
Stayed 1 night in Feb 2019
Response from Team of the 25hours Hotel Number One on 8 Jul,2019
Dear Guest Many thanks for taking the time to share your feedback of your stay with us. We are happy you enjoyed your time and that you liked your room. Next time please do ask our colleagues for an iron and iron board. Best Your Team of the 25hours Hotel Number One

10/10 Excellent

Dickon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is was second stay in this hotel, but the first together with my wife, and it did not disappoint. The place was being refurbished which meant that the main entrance was out of order, as was restaurant, but they did not let this be any real inconvenience as they used a side door and access to their sister hotel just a tiny hop along the same complex. The room was spotless, the tv, lights and everything worked as you would expect and the bed was very comfortable. My own slight niggle was that the show cubicle is a bit smaller than I would have liked, which combined with the location of the extractor fan meant that the shower curtain was too close to me and occasionally got stuck to me. Overall I really like this hotel, the small discomforts do not detract from the overall enjoyment of the place, the staff are all super friendly and seem to speak several languages fluently ( great for a non Germanic speaker like me ) and I would not hesitate to book the next time I return to Hamburg.
Stayed 2 nights in Nov 2018
Response from Team of the 25hours Hotel Number One on 8 Jul,2019
Dear Dickon Thank you for your great review and amazing feedback. We further thank you for taking the time to share your experience with others. Best regards and see you soon Your Team of the 25hours Hotel Number One

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Lisa, København

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic retro/lounge style hotel with excellent breakfast, and very large rooms. Placed in walking distance of both Barclaycard Arena and City center, if you are well on your feet. (5 km i both directions approx) as the Hotel is right in the middle of these two locations. We will definately stay there again anytime.
Stayed 2 nights in Oct 2018
Response from Team of the 25hours Hotel Number One on 9 Nov,2018
Dear Lisa, Thank you very much for the excellent review and your lovely words. We look forward to welcoming you again in Hamburg hopefully soon. Best regards, Your Team of the 25hours Hotel Number One

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Rooms have a strange layout and MOST don’t have AC
Hotel itself is okay however be aware that the majority of rooms don’t have air conditioning, even the XL ones. I stayed and it was 35degrees and impossible to sleep, ended up having to downgrade to get AC and the hotel staff were in no way apologetic nor offered any sort of compensation despite the ‘forced’ downgrade. Some rooms also have a very strange layout with a separate toilet by the entrance, makes no sense at all!
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool hotel
This hotel was really cool, rooms are spacious and clean and very modern.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay
Staff were very friendly and accommodation was trendy. Would stay there again.

8/10 Good

Sarah, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
funky little hotel
a refreshing and relaxed place to stay in Hamburg, close to business park. Does a good breakfast.

6/10 Okay

djemyoudjel, London, UK

Liked: Cleanliness, staff & service
25hours
Hamburg is not a difficult city in terms of traveling, however we can say the hotel is a bit out of the city. It's recommended if you are driving as they offer free parking. The internet is working over coupons, while it's unlimited the speed is limited to 512kb making it a trouble to watch a video on youtube. If you keep you business attitude, make sure that you know it. There are bad reviews about the food but the restaurant is definitely worth trying, a decent chips with a huge cheeseburger is about 10 euros. While everything seems to be custom built for the hotel, everything seems to have a design sense from Ikea or Habitat. That's not how I think of a design hotel, I think of more upscale furnitures but everything looks clean and yes, there is a design sense for sure. I wish rooms had air conditioning and I wish all rooms had a minibar. The first time I stayed here, I had XL room with a minibar, the second time I stayed at an M room with no minibar and my third time was at a L room with no minibar. Just so you know all rooms are huge and M rooms are as big as L rooms. Don't pay any extra for a bigger room, I can easily tell that the rooms equal to three times of an average Parisian hotel room. There are bikes and Mini Coopers to rent which is good and they offer you a free beverage when u check-in where I have only been offered for once, on my second check-in.

8/10 Good

Vicki, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean, and relaxing
Loved the spare design of everything, kind of like upscale Ikea, very design-y. The lighting was wierd, a little too design-y. Impossible to put on makeup in the bathroom. But overall a great place to stay.

4/10 Poor

Jeannette

Disliked: Property conditions & facilities
Leider sehr laut
Stayed 1 night in Feb 2024
Response from Superbude Altona on 13 Mar,2024
Moin Jeannette,danke dir für deine Bewertung.Magst du uns vielleicht noch näher schildern, was genau laut war?Hat es dir dann dennoch bei uns gefallen?Liebe Grüße

10/10 Excellent

Joachim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cooles junges Hotelkonzept, nettes Personal, gutes Frühstück. Gerne jederzeit wieder.
Stayed 1 night in Feb 2024
Response from Your Superbude Altona on 20 Feb,2024
Danke Joachim:)

8/10 Good

Christoffer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Deine Superbude Altona on 20 Feb,2024
Danke Christoffer!

10/10 Excellent

Kati

Stayed 2 nights in Jan 2024
Response from Deine SB Altona on 14 Feb,2024
DANKE Kati!

10/10 Excellent

Patrik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Deine SB Altona on 14 Feb,2024
Danke lieber Patrik!

10/10 Excellent

Steen

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Your Superbude Altona on 14 Feb,2024
Thank you!

8/10 Good

Blanca

Travelled with group
Liked: Staff & service, amenities
Interieur ein wenig in die Jahre gekommen. Nettes und zuvorkommendes Personal. Beim Frühstück zu wenige Sitzmöglichkeiten.
Response from Deine SB Altona on 14 Feb,2024
Danke liebe Blanca!

10/10 Excellent

Saif

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det var super fed hotel - mega flot indrettning - venlig personale og vild god morgenmad- der var softis :-)
Stayed 1 night in Dec 2023
Response from Your Superbude Altona on 14 Feb,2024
Thank you Saif3

10/10 Excellent

Fredrik

Business traveller
Stayed 2 nights in Dec 2023
Response from Deine SB Altona on 14 Feb,2024
Danke Fredrik!

6/10 Okay

Gerd

Business traveller
Liked: Cleanliness, staff & service
gebuchtes Zimmer mit nervenden lauten Geräuschen, Ausweichzimmer mit Doppelbett in Holzverschlag, sehr abenteuerlich
Stayed 1 night in Dec 2023

10/10 Excellent

Nadine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein super tolles und wunderschönes Hotel, dass ich definitiv nur empfehlen kann!
Stayed 2 nights in Dec 2023

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very eco friendly and a good option for a short stay in Hamburg in my case
Stayed 1 night in Nov 2023

10/10 Excellent

Morten

Stayed 1 night in Nov 2023
Response from <3 Superbude Altona on 24 Nov,2023
Thanks Morten!

8/10 Good

claudio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
mercatino abitinusati nella hall, stanze molto particolari, ma confortevoli.
Stayed 1 night in Oct 2023
Response from SB Altona on 18 Oct,2023
Grazie Claudio 3

10/10 Excellent

Giannina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr modern, ganz tolles Personal, freundlich, hilfsbereit, locker und zuvorkommend… egal zu welcher Uhrzeit … immer jemand da. Frühstück ist auch sehr zu empfehlen und wirklich für jede Ernährungsweise etwas dabei. Einfach top in sehr schöner Atmosphäre. Wir werden definitiv nun öfters kommen.
Stayed 1 night in Sep 2023
Response from Your SB-Altona <3 on 13 Oct,2023
Lieben Dank liebe Giannina 3

8/10 Good

Kristina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Your SB-Altona <3 on 22 Sept,2023
Danke dir Kristina :)

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from <3 Superbude Altona on 22 Sept,2023
Thanks Scott!

8/10 Good

Katja

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es herrscht eine entspannte, vertrauensvolle Atmosphäre. Man kann sich jederzeit Getränke, auch Kaffee etc. nehmen oder machen und sich gemütlich zum Quatschen unten treffen. Tolle Einrichtung der Zimmer und der übrigen Räume. Einfach super!
Stayed 2 nights in Aug 2023
Response from Superbude Altona on 15 Aug,2023
Moin Katja,danke dir für deine tolle Bewertung :)Bis ganz bald!

10/10 Excellent

Renate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ich war auf Empfehlung mit meinem 13jährigen Enkelsohn das erste Mal in Ihrem Hotel und wir beide fanden es toll. Zimmer super, Restaurant sehr gut, Rezeption super und überall nettes Personal. Besonders gut hat mir gefallen, dass warme Getränke im Nebenraum als Selbstbedienung den Hotelgästen zur Verfügung gestellt werden. Vielen Dank! Ich komme bestimmt wieder und habe Sie auch schon weiter empfohlen. Viele Grüße Renate Schulz
Stayed 2 nights in Jul 2023
Response from Superbude Altona on 15 Aug,2023
Vielen lieben Dank Renate!Wir freuen uns auf deinen nächsten Besuch :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from <3 Superbude Altona on 9 Aug,2023
Thank you :)