678 Puketona Rd, Bay of Islands, Haruru, Northland
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 30 out of 77 reviews" "
10 - Excellent
30
Rating 8 - Good. 24 out of 77 reviews" "
8 - Good
24
Rating 6 - Okay. 11 out of 77 reviews" "
6 - Okay
11
Rating 4 - Poor. 9 out of 77 reviews" "
4 - Poor
9
Rating 2 - Terrible. 3 out of 77 reviews" "
2 - Terrible
3
8.2/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
7.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Good
Aroha
12 May,2024
Liked: Amenities
Good clean easy, would recommend
Aroha
Stayed 1 night in May 2024
6/10 Okay
Jan
28 Apr,2024
Disliked: Cleanliness
Jan
Stayed 1 night in Apr 2024
Response from Jackie on 29 Apr,2024
Thank you for taking the time to review. If you have any specific areas that we can improve on we would love to hear it. Kind regards, Jackie
I really liked our room and the activities that were available amazing water view 😍 the surroundings and I must say the two lovely staff that we had meet there and also 😀 a note with my ame on it giving me instructions on where and what considering we arrived so late at night thank you so much for a great stay 😀
Very nice place to stay and just far enough out of town too
Lloyd
Stayed 2 nights in Oct 2023
6/10 Okay
Janice
27 Sept,2023
Liked: Cleanliness
The unit we had was spacious. Nice linen. Basic needs met. I didn’t like no one available after 6 pm when a fuse blew because we had one too many appliance on!! Communication was really good though when available.
Janice
Stayed 1 night in Sep 2023
6/10 Okay
Andrew
Travelled with family
15 Jul,2023
Liked: Staff & service
Modest price
Andrew
Stayed 3 nights in Jul 2023
8/10 Good
Jeremy
Travelled with family
2 Jun,2023
Liked: Staff & service
Nice campground. For the first night we were placed in a rather damp and rundown "toursit flat" which was not what was booked as what had booked was already full. The helpful staff then moved us to the much nicer cabin we had booked.
Good location to access both Kerikeri and Bay of Islands!
Didn't like the state of the showers and toilets, the fact that our room backed onto the communal kitchen and dining room and tv room.
Riccardo
Stayed 4 nights in Mar 2023
Response from Jemina on 16 Mar,2023
Hello Riccardo,Thank you for your feedback, Our cleaners do clean the ablution blocks every morning & every afternoon & they do a excellent job so we do apologize if it wasn't up to your standards, however our Holiday Park is getting a full renovation in April & we do hope you return when it is all in better shape for you, Please travel safe.
10/10 Excellent
Kirubasankar
Travelled with family, Travelled with family and small children
Like:
Good for family. Awesome property. It has everything you needed. Very spacious.
Pool.
Haruru River.
Dislike:
The shower.
The room has a ring bell which sounds whenever people walk in/out in the reception. Very annoyiing.
Kirubasankar
Stayed 2 nights in Mar 2023
Response from Wanda - Manager on 12 Mar,2023
Hello Kiru,Thank you for your feedback, please accept our apologies about the door bell we have noticed the switch for it has been switched on & we do not know how, it has now been switched off again our deepest apologies that wouldn't have been very nice for you. Please inform any office of any concerns that you have, as we did not know it was on or how it was turned on. We would have easily fixed it for you so very sorry.
Hi Jodan Thank you for your review. It is important that we know what our guests think of their stay at BOI Holiday park. You are always welcome for a revisit.
8/10 Good
Samantha
Travelled with family
24 Dec,2022
Liked: Cleanliness
Drinking water not good
Samantha
Response from Wanda - Manager on 11 Feb,2023
Hi Samantha Thank you so much for your review, we have had our water tested and found it safe for drinking. We have now replaced the water tanks and trust it tastes better now.
Overall the stay was very good. The site is well tendered and in a beautiful location. Common area facilities were good although we stayed in a self contained lodge we could have used the shared kitchen and pay-for-use barbeque.
The site itself is in a great location next to a river.
The only small negative is that the sites for the camping/motor home pitches seemed close together and on one night there was a family gathering near to where we were so it was noisier than we had expected.
John
Stayed 2 nights in Mar 2020
Response from Leigh & Grant (Managers) on 12 Mar,2020
Hi John
Thank you for your feedback which we do appreciate.
As you know the park is 4ha in size and campers can choose their own site and size to spread out on. It always amuses us that with this freedom of choice, people still choose to site themselves close to others!
Anyhow, delighted to know you enjoyed your stay and and we are lucky to have the Waitangi River as one of the boundaries of the camp.
Thank you for choosing to stay at the Holiday Park.
Safe travels
We thoroughly enjoyed our stay. Great location and friendly and helpful hosts!
Verified traveller
Stayed 3 nights in Feb 2020
Response from Leigh on 15 Feb,2020
Hi there,
Thanks so much for your rating and feedback, it really is appreciated, and more so to know that your enjoyed your stay at the park.
Regards
Leigh & Grant (Managers)
Great couple of nights with my kids. They loved the pool and walking on the rocks
Tracy
Stayed 2 nights in Feb 2020
Response from Leigh & Grant (Managers) on 12 Feb,2020
Hi Tracy
Really thrilled to read your comments and thank you for your rating. The upside of the water shortage is a low
river level and exposed rocks to walk over.
It was our pleasure to be your hosts.
Loved the relaxed quiet feel of being surrounded by river and bush.. unit was large so enough room for 4 adults and 2 kids.. kids loved amenities and pool.
Verified traveller
Stayed 3 nights in Jan 2020
Response from Leigh (Manager) on 28 Jan,2020
Hi
Appreciate you taking the time to place a rating and feedback.
With the fantastic summer we are having, the swimming pool is an absolute must!!
Safe travels, and thank you for choosing to stay at the Holiday Park.
Regards
Great for families.
Studio unit had everything we needed.
Verified traveller
Stayed 2 nights in Jan 2020
Response from Leigh on 6 Jan,2020
Hi there
Thanks alot for the rating and placing feedback. Fantastic to know you enjoyed your stay at the Holiday Park
Regards
Leigh & Grant (Managers)
8/10 Good
ASHWIN
Travelled with family, Travelled with group
28 Dec,2019
Liked: Cleanliness, staff & service, room comfort
od value
Laundry facility inadequate and unclean. Rooms were good. Service was good.
ASHWIN
Stayed 2 nights in Dec 2019
Response from Leigh (Manager) on 29 Dec,2019
Hi there
Thank you for taking the time to place your rating and feedback which is appreciated.
Four washing machines 95% of the time is adequate for the campground, however we do try to ensure there is always a machine and dryer available for guests when we experience high usage by staff.
I will ask our staff to pay particular attention to this.
Safe travels
The property was great for our needs. We had 4 grandchildren with us aged 7 to 2 and our stay accommodated them also. From a great play area with an awesome bush walk to a great cabin with a beautiful view, we loved it!!!
Jaxx
Stayed 1 night in Jul 2019
Response from Manager on 21 Jul,2019
Hi there Jaxx,
We are so glad that you enjoyed your stay and hope to see you all again sometime soon.
It so awesome to see the children out playing and having fun.
Kind regards,
Grant and Leigh(Managers)
Amazing, amazing, amazing!!! Our second stay here and our family just loves it. Beautiful management, beautiful facilities, beautiful location. Our kids are home away from home
Verified traveller
Stayed 1 night in Jun 2019
Response from Leigh on 12 Jun,2019
Hi there
Well, you have just made our day - thank you so much for your comments and feedback. I will definitely pass on to the rest of the team.
We love this Holiday Park and enjoy providing our guests with a great place to escape to for a break away.
I do hope you can return again in the future.
Warm regards
Leigh & Grant (Managers)
Really great place to stay, the cabins are cozy and warm in the winter. Great bathroom block, was very clean. The best thing was that each cabin gets a locker in the kitchen with your own utensils during your stay. Would definitely stay again.
Verified traveller
Stayed 1 night in Jun 2019
Response from Leigh on 5 Jun,2019
Hi there
Thanks for your comments and rating. Your feedback is really appreciated. Fantastic to hear you enjoyed the cabins. They are simple yet functional and provide an affordable stay away from home.
The team work hard to keep the park and amenities clean and will be delighted to know the hard work is noticed.
We do hope we can be your hosts again.
Regards
Leigh & Grant (Managers)
Absolutely ENJOYED our long weekend stay. We had an amazing room, with blankets and towels which i didnt expect being a holiday park.. staff are amazing. So child friendly, also free hot water for showers.
Roxanne
Stayed 2 nights in May 2019
Response from Leigh on 5 Jun,2019
Hi Roxanne
Thanks so much for taking the time to place your comments and rating. We are pleased to hear you enjoyed your stay and the facilities we have.
I will pass on your comments to the team
Regards
Leigh (Manager)
Loved the river and the cleanliness of the place. Staff were really nice too. Didn't like the couches, they are a bit too old and soft because of the use, but who goes there to sit?
Verified traveller
Stayed 2 nights in Mar 2019
Response from Grant on 20 Mar,2019
Thank you so much for your review.We also think this is a nice place for our guests to relax.
Yes ,our couches do get a lot of use and do our best to regularly update them.
Kind regards
Grant and Leigh(Managers)
Awesome spot near the river. Handy location to kerikeri and Paihia. Friendly staff and clean amenities with well maintained grounds. Cabins are older but very clean and comfortable.
Verified traveller
Stayed 1 night in Mar 2019
Response from Grant on 12 Mar,2019
Thank you for your review.Yes we think we are in an ideal spot for guests to explore all the great sits and things to do in areas either side of us .Our staff work hard to keep everything clean and comfortable for our guests..
Kind Regards,
Grant and Leigh(Managers)
Thanks for placing your rating. Your feedback is appreciated.
8/10 Good
Benjamin
2 Feb,2019
Liked: Cleanliness, staff & service
No frills, but clean and acceptable.
Very basic, but clean unit.
Benjamin
Stayed 1 night in Jan 2019
Response from Leigh (Manager) on 6 Feb,2019
Hi there
Thanks for your rating and comments. You are correct, they are a simple cabin, and a means for us to provide basic affordable accommodation. We work hard to keep cleanliness to a high level, and heartening to read your comments.
Didn't know there was going to be no linen on the beds at all said no where in my booking made
Verified traveller
Stayed 1 night in Dec 2018
Response from Grant(Manager) on 18 Dec,2018
Sorry you arrived without realising you needed linen.All our booking confirmations do state that linen only includes bottom sheet and pillow and pillow case.
We do hope you enjoyed your stay despite that small hiccup and we look forward to a return visit from you.