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The hotel is located in a very centralised location and walking distance to many food and shopping amenities. However, the hotel (old wing) needs to be upgraded. Toilet very run down and looks dirty. Entire room needs to be upgraded.
Check-in was ok but I think the front desk lady could have made us feel a little bit welcome...after all we're hotel guests are we not?
Room was both clean and comfortable. Room amenities and toiletries were adequate. Air conditioning was very good....enjoyed our sleep.
Water pressure was very good...enjoyed the showers.
Location of hotel was very good. Great noodle shop opposite the hotel (New Wing)....as you come down the staircase it's opposite towards the left side.
Housekeeping was efficient and concierge was helpful.
But I think we would try another establishment if we swing by Hatyai again.
Richard
Stayed 2 nights in Jun 2019
Response from ni on 20 Jun,2019
thank you for your kind attention and kind support
Fast chk-in. Very good parking with nice attendent.
Oo
Stayed 1 night in Mar 2019
Response from meow on 13 Mar,2019
thank you
2/10 Terrible
Verified traveller
Travelled with family
27 Feb,2019
Disliked: Staff & service
Asking for 2 more pillow because was too thin and can't sleep at all but they said don't have?
Looking for breakfast they someday provide someday not provide and all the food is cold
All dinning table is with hole
Terrible hotel I ever seen
We booked two rooms and both rooms are clean every day and the bedsheets are changed every day. Also it is just adjacent Lee Gardens which is great for shopping.