Yotel, Hell's Kitchen hotels

"Room was spacious and very clean. Staff excellent, friendly and helpful. "

"We absolutely loved our stay here! From the moment we arrived, the staff made us feel so welcome. Jessy, in particular, truly made it feel like home, but honestly, every single team member went above and beyond. The entire place was spotless, the atmosphere warm, and the location couldn’t be more perfect. We will definitely be staying here again! Highly recommend."

"I liked that it was a short walk to Times Square and everything was fairly close. Room was clean and facilities too. "

"The hotel was beautiful and the room was cozy "

"Amazing"

"Good overall "

"For the most part, great stay. The room was clean, and the housekeeping was super attentive. The location is awesome! "

"Very nice!"

"First things first, smart idea with allowing you to hold onto my luggage when I arrived in the morning, way before check in time at 3. I also appreciated the fact that you offered to look at my luggage again when I checked out this morning as well. Everyone I interacted with at the hotel was cordial and professional too! Room was clean and nice. The only bad things were totally out of the hotel’s control, such as hearing a lot of noise when I was trying to go to bed (I’m in Manhattan so, that’s a super tough ask anyway) and that the individual running the valet parking operation wasn’t clear about how he did things or had the best communication skills as I showed up there after checking out this morning to pick up my car to find no one to help me without any reasoning, during hours when they’re open to find nobody there and the place locked. I called, texted the phone number provided and even yelled “hello” a few times there, just in case if the individual running the valet parking organization was on the second floor or something like that but I didn’t see him until 15 minutes later as it appeared that he walked back from going to the store. I would’ve appreciated on your website and information available to me that the parking place for your hotel was valet parking instead of self parking. "